8 Technical And Product Support jobs in Wrocław.

Hiring now: Mgr Technical Support Eng @ Zscaler, Technical Support Consult @ Unit4 Fina, Application Support Consu @ Unit44, Prod Support Engr Google @ Google, Technical Support Consult @ Unit4, Numbers Analyst @ Vonage.Explore more at jobswithgpt.com.

🔥 Skills

Technical Support (3) Customer Service (3) Customer Experience (3) Escalation Management (3) Application Defects (2) Process Improvements (2) Soft Skills Development (2) Team Environment (2) Application Support (2) Documentation (2)

📍 Locations

Wrocław (8)
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Zscaler

Manager, Technical Support Engineering Wrocław
Skills & Focus: technical support, escalation management, customer satisfaction, product support, networking, security products, problem solving, team leadership, process improvement, customer-centric culture
About the Company: Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to m…
Experience: 5+ years of experience in support / escalation management and people management experience, Overall 10 years of experience in the TAC environment
Benefits: Various health plans, Time off plans for vacation and sick time, Parental leave options, Retirement options, Education …

Unit4 Financials

Technical Support Consultant Wrocław
Skills & Focus: Technical Support, Customer Service, Application Defects, Escalation Risks, Process Improvements, ISO Standards, Product Knowledge, Soft Skills Development, Team Environment, Customer Experience
About the Company: Unit4 Financials provides innovative business software solutions that help organizations understand their finances.
Experience: Experience in customer support or technical support preferred
Type: Full-time

Unit44

Application Support Consultant Wrocław
Skills & Focus: Application Support, Customer Support, Issue Resolution, Documentation, Process Improvement, Team Collaboration, Escalation Management, Customer Experience, Training, Technical Knowledge

Google

Product Support Engineer, Google Advertising Solutions Wrocław
Skills & Focus: customer support, troubleshooting, technical expertise, data analysis, web technologies, programming languages, product improvements, customer journey, AI-powered advertising, cross-functional collaboration
About the Company: Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support …
Experience: 3 years of experience in technical troubleshooting

Unit4

Technical Support Consultant Wrocław
Skills & Focus: Technical Support, ERP, Customer Service, IT, Application Support, Documentation, Process Improvement, Escalation Management, Teamwork, Mentorship

Google

Product Support Consultant, gTech Ads Customer Support Wrocław
Skills & Focus: customer support, Google Ads, consulting, policy management, technical troubleshooting, stakeholder management, problem-solving, analytics, project management, strategic solutions
About the Company: Google is a global company that creates products and services that make the world a better place. gTech’s role is to help bring these products to life.
Experience: 5 years
Type: Mid-level

Vonage

Numbers Analyst Wrocław
Skills & Focus: carrier services, number provisioning, CPaaS, analytical skills, issue resolution, customer onboarding, cross-functional collaboration, telephony, Zendesk, SQL
About the Company: Vonage Carrier Services & Engineering Mission: To deliver quality end-to-end carrier services enabling the success of our SMS and Voice Operations across the c…
Experience: Some experience of working within a contact centre/telco environment at any level

Unit44

Technical Support Consultant Wrocław
Skills & Focus: Technical Support, Unit4 ERP, Customer Service, Escalation Management, Application Defects, Process Improvements, Mentoring, Team Environment, Soft Skills Development, Customer Experience