15 Technical And Product Support jobs in Washington.

Hiring now: Software Applications Eng @ Shield Ai, Support Engr @ Palantir, Technical Support Engr @ Planet, Customer Solutions Engr C @ Cloudflare, Dev Support Engr @ Meta, Customer Delivery Technic @ Cisco, Mgr Customer Support @ Axon, Lab Support Mgr @ Perkinelme, Portfolio Electronic Heal @ University, Support Account Mgr Activ @ Netapp.Explore more at jobswithgpt.com.

🔥 Skills

technical support (5) customer service (4) troubleshooting (3) support (2) Technical Support (2) technical advisor (2) Cloudflare platform (2) customer lifecycle (2) Customer Support (2) Customer Service (2)

đź“Ť Locations

Washington (9) Baltimore (4) Annapolis (1) Germantown (1)
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Shield Ai

Software Applications Engineer Washington
Skills & Focus: technical expertise, customer support, implementation, software products, requirements analysis, product integration, AI development, Autonomy development, enterprise software, support
About the Company: Founded in 2015, Shield AI is a venture-backed defense technology company with the mission of protecting service members and civilians with intelligent, autono…

Palantir

Support Engineer Washington
Skills & Focus: Information Systems, troubleshooting, technical solutions, data-driven decisions, customer service, support, automation, end users, productivity, creative
About the Company: Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empo…
Type: Full-time
Support Specialist Washington
Skills & Focus: Technical Support, front line support, troubleshooting, solutions, problem solving, curiosity, new technologies, complex issues, technology challenges, end to end ownership
About the Company: Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empo…

Planet

Technical Support Engineer Washington
Skills & Focus: Technical support, Satellite imagery, Geospatial data, API development, Troubleshooting, Root cause analysis, Customer experience, Relational databases, Web applications, Scripting languages
About the Company: Planet designs, builds, and operates the largest constellation of imaging satellites in history, delivering an unprecedented dataset of empirical information v…
Experience: 2+ years experience working as a Technical Support Engineer
Salary: $65,610 — $81,990 USD
Type: Full-time
Benefits: Comprehensive Medical, Dental, and Vision plans, Health Savings Account (HSA), Paid Time Off, Paid Parental Leave, Remo…

Cloudflare

Customer Solutions Engineer (CSE) Washington
Skills & Focus: Customer Solutions Engineer, technical advisor, Cloudflare platform, customer lifecycle, technical support, internet protocols, scripting languages, problem-solving, client management, security aspects
About the Company: Cloudflare is on a mission to help build a better Internet, operating one of the world’s largest networks that powers millions of websites and properties for c…
Experience: 3+ years of prior post-sales customer relationship management
Salary: Estimated annual salary of $125,000 - $175,000 depending on location
Type: Full-time
Benefits: Medical/Rx Insurance, Dental Insurance, Vision Insurance, Flexible Spending Accounts, Commuter Spending Accounts, Ferti…

Meta

Developer Support Engineer Washington
Skills & Focus: developer support, programming languages, JavaScript, coding, technical documentation, troubleshooting, bug fixes, customer feedback, product management, effective communication
About the Company: Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Ap…
Experience: 3+ years of experience with a programming language and 2+ years in developer support or outreach
Salary: $95,000/year to $138,000/year + bonus + equity + benefits
Type: Full Time
Benefits: Meta offers benefits including a bonus, equity, and additional compensation details can be found at Meta's benefits pag…

Cisco

Customer Delivery Technical Leader - Collaboration Washington
Skills & Focus: Customer Experience, Cisco Analytics, Networking, Consulting, Technical Expertise, Call Routing, Cisco Certified, Quality of Service, Crisis Management, Cloud Calling
About the Company: Cisco is a worldwide leader in technology that powers the internet, helping customers reimagine applications, secure enterprises and transform infrastructure.
Experience: 10 years relevant experience in the Cisco Unified Communications Space
Salary: 118000 USD - 195700 USD
Type: Experienced
Benefits: Medical, dental, and vision insurance; 401(k) match; paid time off to volunteer; paid sick leave; flexible annual leave…

Axon

Manager, Customer Support Washington
Skills & Focus: Customer Support, Technical Support, Customer Service, Team Management, Procedure Development, Agile Environment, Salesforce, Zendesk, Training Initiatives, Performance Metrics
About the Company: At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and clou…
Experience: 5+ years of experience in a customer facing role, 3+ years managing customer support teams.
Benefits: Competitive salary and 401k with employer match, Discretionary paid time off, Paid parental leave, Medical, Dental, Vis…

Cloudflare

Customer Solutions Engineer Washington
Skills & Focus: technical advisor, customer lifecycle, Cloudflare platform, customer retention, technical best practices, relationship building, technical escalations, scripting language, OSI model, Cloudflare products
About the Company: At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites…
Experience: 5-8 years of prior post-sales customer relationship management
Salary: $125,000 - $202,000
Type: Full-time

Perkinelmer

Lab Support Manager Annapolis
Skills & Focus: Lab Operations, Customer Satisfaction, Operational Excellence, Performance Reviews, Training Coordination, GxP Guidelines, Stakeholder Communication, Customer Needs, Technical Problem Solving, Customer Service
Experience: 5+ years in a research laboratory environment or 7+ years with an Associate degree
Salary: $86,320.00 to $105,000.00
Type: Full-time

University Of Maryland Medical System

Portfolio Electronic Health Record Training Support Baltimore
Skills & Focus: technical support, customer service, electronic health record, clinical informatics, operational end users, hardware/software support, workflow questions, documentation, strategic initiatives, computer software

Netapp

Support Account Manager - Active TS/SCI with Full Scope Poly Baltimore
Skills & Focus: Customer Support, Cloud Technology, Intelligent Data Infrastructure, Diversity, Collaboration, Problem-solving, Innovation, Business Opportunities, Workload Management, Culture of Belonging
About the Company: NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or …

University Of Maryland Medical System

Technical Support Specialist Baltimore
Skills & Focus: technical support, customer service, electronic health record, clinical informatics, hardware support, software support, workflow questions, user requests, strategic initiatives, competence development
Clinical Training & EHR Support Analyst Baltimore
Skills & Focus: technical support, clinical training, EHR, customer service, documentation, user requests, support requests, training development, informatics, healthcare applications

Viavi Solutions

Senior Manager, Technical Support Germantown
Skills & Focus: technical support, customer success, operational excellence, KPI, service level agreements, employee engagement, process improvements, team training, customer advocate, organizational effectiveness
About the Company: VIAVI (NASDAQ: VIAV) is a global provider of network test, monitoring and assurance solutions for telecommunications, cloud, enterprises, first responders, mil…
Experience: 5-10 years in an IT / telecoms / commercial based fast-moving technical support service function
Salary: 111,370 to 206,830
Type: Full-time
Benefits: Competitive benefits package that includes paid time off, health, life and disability insurance, 401(k), and a bonus pr…