Last updated: 2025-06-06
17 Technical And Product Support jobs in Washington.
Hiring now: Customer Solutions Engineer @ Cloudflare, Support Specialist @ Palantir, Software Applications Engineer @ Shield Ai, Sr User Support Specialist Ii @ Contact Go, Customer Support Account Manager @ Netapp, Sr Escalations Support Engineer @ Cisco Thou, Manager Support Account Services Managem @ Servicenow, Service Desk Support Specialist @ Sprymethod, Hardware Support Technician @ Yupro Plac, Customer Support Engineer Ii @ Avaya. Explore more at at jobswithgpt.com
🔥 Skills
customer support (5)
technical support (5)
troubleshooting (4)
problem-solving (3)
technical advisor (2)
customer lifecycle (2)
Cloudflare platform (2)
web conferencing (2)
training (2)
diagnose (2)
📍 Locations
Washington (10)
Baltimore (2)
Columbia (2)
Rockville (1)
Cloudflare
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites…
Customer Solutions Engineer
Washington
- Skills: technical advisor, customer lifecycle, Cloudflare platform, customer retention, technical best practices, relationship building, technical escalations, scripting language, OSI model, Cloudflare products
- Experience: 5-8 years of prior post-sales customer relationship management
- Type: Full-time
- Salary: $125,000 - $202,000
Palantir
Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empo…
Support Specialist
Washington
- Skills: Technical Support, front line support, troubleshooting, solutions, problem solving, curiosity, new technologies, complex issues, technology challenges, end to end ownership
Cloudflare
Cloudflare is on a mission to help build a better Internet, operating one of the world’s largest networks that powers millions of websites and properties for c…
Customer Solutions Engineer (CSE)
Washington
- Skills: Customer Solutions Engineer, technical advisor, Cloudflare platform, customer lifecycle, technical support, internet protocols, scripting languages, problem-solving, client management, security aspects
- Experience: 3+ years of prior post-sales customer relationship management
- Type: Full-time
- Salary: Estimated annual salary of $125,000 - $175,000 depending on location
Shield AI
Founded in 2015, Shield AI is a venture-backed defense technology company with the mission of protecting service members and civilians with intelligent, autono…
Software Applications Engineer
Washington
- Skills: technical expertise, customer support, implementation, software products, requirements analysis, product integration, AI development, Autonomy development, enterprise software, support
Contact Government Services, LLC
CGS is seeking a Senior User Support Specialist to join our team in supporting a wide-ranging technical support initiative for a large Federal agency. CGS brin…
Senior User Support Specialist II
Washington
- Skills: technical support, web conferencing, training, troubleshooting, diagnose, Zoom, Skype for Business, WebEx, Adobe Connect, Team Meetings
- Experience: 4+ years of relevant experience
- Type: Full-time
- Salary: $72,895 - $105,293 a year
NetApp
NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer.
Customer Support Account Manager
Baltimore
- Skills: customer support, data infrastructure, business possibilities, collaboration, problem-solving, intelligent data, remotely, opportunity, candidates, applicants
Cisco ThousandEyes
Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network. Powered…
Senior Escalations Support Engineer
Washington
- Skills: network loss, diagnose, monitoring, automation, network outage, technical support, customer issues, network telemetry, AI-powered, product improvement
- Experience: 5–8+ years in a technical support, engineering, or customer-facing role
- Type: Full-time
- Salary: 112,000 USD - 149,900 USD
ServiceNow
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today …
Manager, Support Account Services Management - Federal
Washington
- Skills: Support Account Management, Customer Support, AI-enhanced Technology, Team Leadership, Data Analytics, Customer Relationships, Sales Collaboration, Customer Escalations, Organizational Strategy, Performance Metrics
- Experience: Extensive experience in customer support and account management, management and contributor experience in high technology and enterprise environment, multiple years in customer-facing roles, experience working in fast-paced companies, and experience working with sales and operational teams.
- Type: Full-time
- Salary: $124,700 - $218,300 plus equity and incentives
sprymethods
Service Desk Support Specialist
Washington
- Skills: front-line support, enterprise case management, technical issues, user support tickets, triaging issues, basic troubleshooting, access requests, configuration requests, escalating issues, cross-functional teams
YUPRO Placement
Jobs for Humanity is collaborating with YUPRO Placement to build an inclusive and just employment ecosystem. We support individuals coming from all walks of li…
Hardware Support Technician
Washington
- Skills: hardware support, device management, technical support, migration, deployment, troubleshooting, imaging, customer service, deskside support, problem-solving
- Type: contract
- Salary: {'min': 25.0, 'max': 30.0, 'period': 'hourly', 'currency': 'USD'}
Avaya
Avaya is an enterprise software leader that helps the world’s largest organizations and government agencies forge unbreakable connections.
Customer Support Engineer II
Columbia
- Skills: customer support, remote support, software systems, diagnostic capabilities, installations, configurations, upgrades, migrations, problem isolation, technical solutions
- Type: full_time
- Salary: {'min': 74700.0, 'max': 100800.0, 'period': 'annual', 'currency': 'USD'}