99 It Support And Service Desk jobs in Washington.

Washington

• Skills: DoD IT policies, communication, Infrastructure Support Services, security requirements, service level agreement, 24x7 operations, ITIL framework, performance-based contract, help desk support, Security+ Certification
• Experience: 3-5 years of experience working in an IT environment; 5 or more years professional experience within the designated Subject Matter Expert (SME) area beyond BA/BS or equivalence; Demonstrated experience in a DoD IT environment.
• Type: Full-time

Washington

• Skills: Technical Support, front line support, troubleshooting, solutions, problem solving, curiosity, new technologies, complex issues, technology challenges, end to end ownership

Gaithersburg

• Skills: information help desk, Windows support, customer support, documentation, network concepts, Tier II Desktop Support, Windows endpoint device, troubleshooting, malware removal, ITIL certification
• Experience: Associates degree, 60 credit hours completed in computer science or information systems management or one year of experience in providing Tier II Desktop Support service in an Enterprise environment (250 or more users)
• Type: Full-time

Baltimore

• Skills: health informatics, clinical applications, business applications, user support, training, workflow analysis, project management, integration, system implementation, documentation

Washington

• Skills: IT Service Operations, Problem Management, Process Automation, Service Delivery Excellence, ITIL frameworks, Documentation, Communication Skills, ServiceNow, Change Management, Incident Resolution
• Experience: 5+ years of experience in IT change management.
• Type: Full-time

Rockville

• Skills: IT support, troubleshooting, technical assistance, Active Directory, Windows OS, customer service, hardware, software, networking, problem-solving
• Experience: 5+ years’ experience in an IT helpdesk/desktop environment, providing remote, web & phone support.
• Salary: $80,000 - $95,000 per year

Baltimore

• Skills: Technical Support, Engineer, Support Account Manager, Service Delivery Manager, OnCommand, Customer Success, TS/SCI, Poly, Active, Infrastructure

Washington

• Skills: Help Desk Technician, Technical Support, Troubleshooting, Customer Service, Network, Desktop, Software, Telecommunications, Security+ CE, Top Secret/SCI
• Experience: 4+ years of related experience
• Type: Full Time
• Salary: $33.52 - $45.34 per hour

Washington

• Skills: IT support, ticket management, ServiceNow, hardware issues, software issues, networking, printer configuration, inventory management, Agile Software Development, Cybersecurity
• Experience: Relevant experience in IT support and ticket management.
• Type: Full-time

Owings Mills

• Skills: IT support, Managed IT Services, Microsoft desktops, Active Directory, Group Policy, Microsoft Office, Microsoft 365, PSA ticketing system, RMM tools, CompTIA A+
• Experience: 1-3 years
• Type: Full-time

Washington

• Skills: IT Support, IT Maintenance, Troubleshooting, Technical support, Networking, Application support, Problem solving, Top Secret Clearance, Customer Service, Asset Management
• Experience: 3+ years of related experience
• Type: Full Time
• Salary: $100,300 - $135,700

Gaithersburg

• Skills: IT service management, ITIL, service delivery, customer satisfaction, operational efficiency, incident management, problem management, change management, service level management, continuous improvement

Washington

• Skills: Help Desk, Technical Support, Customer Service, Windows, MacOS, Microsoft Office 365, Active Directory, Problem Resolution, IT Support, Ticketing Management
• Experience: 3+ years of related experience
• Type: Full Time
• Salary: $32.84 - $44.42 per hour

Bethesda

• Skills: IT operations, stakeholders, vendor systems, data analysis, Agile, requirements, investment, support, JIRA, SQL
• Experience: 2-4+ years supporting users and operations in a complex environment
• Type: Full Time
• Salary: $90,000 - $100,000 a year

Washington

• Skills: VTC scheduling, live event support, IT equipment management, AV equipment, user accounts, SOP development, IT issue escalation, application installation, inventory management, user training
• Experience: Minimum of six (6) years of relevant experience
• Type: Regular / On-site

Baltimore

• Skills: Technical Support, Customer Service, Troubleshooting, Networking, IT Security Principles, Ticketing Systems, Windows Administration, Scripting, API Integrations, VoIP solutions
• Experience: 4 - 7 years prior experience working in a technical help desk environment
• Type: Full-Time
• Salary: $64,000 - $80,000

Baltimore

• Skills: Field Service Technician, POS systems, Technical support, Cabling, Installation, Configuration, Customer service, IT knowledge, Fiber Optics, A+ certification
• Experience: 5 years (7+ years preferred)
• Type: Full-time
• Salary: $35.00 - $45.00

Rockville

• Skills: IT support, customer service, troubleshooting, problem solving, technical support, hardware installation, software maintenance, training, user accounts administration, communication skills
• Experience: Mid Entry Level
• Type: Full-Time
• Salary: $59,084.48 - $75,965.76 a year

Washington

• Skills: CCTV cameras, access control systems, alarm systems, installation, maintenance, troubleshooting, configuration, customer support, network-based security systems, technical issues
• Experience: 2+ years of experience in CCTV/security system installation and maintenance.
• Type: Full-time
• Salary: $70,000 - $100,000 a year

Bethesda

• Skills: technical support, troubleshooting, help desk, network operations, customer satisfaction, hardware maintenance, documentation, problem solving, analytical skills, communication skills
• Experience: 3-4 years
• Type: Full-time

Washington

• Skills: service desk, workflow, administrative support, logistical, operational, work orders, expense vouchers, quality control, continuous assessment, helpdesk

Washington

• Skills: customer support, Federal Government, HR application, service requests, Service Level Agreements, ticketing applications, BMC Remedy, communication skills, problem solving, customer service
• Experience: Minimum of 2 years in customer service; experience in a service desk or call center environment preferred.
• Type: Full-time

Baltimore

• Skills: project coordination, client satisfaction, testing facilities, communication, consumer product testing, scheduling, reporting, collaboration, project management, technical support

Washington

• Skills: IT support, technical support, Help Desk, DNC, staff support, Windows, troubleshooting, network support, software assistance, customer service

Bethesda

• Skills: Service Desk, IT support, vendor management, Zendesk, performance metrics, documentation, team management, process optimization, user satisfaction, ITIL
• Experience: 8+ years of experience in Information Technology support roles. 5+ years of experience in Service Desk management.
• Type: Full Time

Washington

• Skills: front-line support, enterprise case management, technical issues, user support tickets, triaging issues, basic troubleshooting, access requests, configuration requests, escalating issues, cross-functional teams

Washington

• Skills: ITSM, development, configuration, automation, incident management, problem management, service management, JavaScript, reporting, workflow

Aspen Hill

• Skills: desktop support, application support, hardware troubleshooting, software ecosystems, Active Directory, Office365, user onboarding, customer service, system outages, troubleshooting

Baltimore

• Skills: imaging, configuration, deployment, troubleshooting, hardware, software, user accounts, device rollouts, asset management, security
• Experience: Previous experience in IT support, helpdesk, or deployment (internships or volunteer experience welcome)
• Type: Contract / Temporary
• Salary: $14 - $16 an hour

Columbia

• Skills: Imaging, Support, Computer, IT, Troubleshoot, Configuration, Hardware, Windows, Active Directory, Polygraph
• Experience: Four (4) years of experience with high school/GED education and 8570 Certification
• Type: Full-time
• Salary: $49,970 - $57,880 per year

Washington

• Skills: MAC OS, enterprise ticketing system, technical support, troubleshooting, Mobile Device Management, Office 365, Google Workplace, multi-factor authentication, customer service, communication skills
• Type: contract
• Salary: {'min': 25.0, 'max': 29.0, 'period': 'hourly', 'currency': 'USD'}

Columbia

• Skills: Cisco Webex, project management, enterprise systems, disaster recovery, ITSM frameworks, networking, scripting, Microsoft Operating Systems, customer service, problem-solving
• Type: full_time
• Salary: {'min': 47000.0, 'max': 70540.0, 'period': 'annual', 'currency': 'USD'}

Bethesda

• Skills: IT Support, Executive Support, AV Technologies, Technical Support, Service Desk, User Support, Remote Support, Proactive Support, Reactive Support, Efficient
• Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Washington

• Skills: hardware support, device management, technical support, migration, deployment, troubleshooting, imaging, customer service, deskside support, problem-solving
• Type: contract
• Salary: {'min': 25.0, 'max': 30.0, 'period': 'hourly', 'currency': 'USD'}

Baltimore

• Skills: customer service, emergency dispatch, multi-line telephone console, data entry, safety procedures, maintenance management, hospital operations, administrative support, patient care, communication skills
• Type: full_time
• Salary: {'min': 1789.0, 'max': 2359.0, 'period': 'hourly', 'currency': 'USD'}

Washington

• Skills: Infrastructure Operations, Tech Control, Network Operations, RCDD, Local Area Network, Metropolitan Area Network, Wide Area Network, Time Division Multiplexing, Helpdesk, DISA
• Type: other
• Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Columbia

• Skills: dispatching software, customer service, HVAC, scheduling, multitasking, communication, productivity, service requests, accounts management, time management
• Type: full_time
• Salary: {'min': 41184.0, 'max': 61796.8, 'period': 'annual', 'currency': 'USD'}

Bethesda

• Skills: digital transformation, data analytics, VoIP systems, endpoint security, ServiceNow, Mac imaging solutions, Windows Remote Control, security compliance, customer service, technical support
• Type: full_time
• Salary: {'min': 39000.0, 'max': 49000.0, 'period': 'annual', 'currency': 'USD'}

Columbia

• Skills: customer support, remote support, software systems, diagnostic capabilities, installations, configurations, upgrades, migrations, problem isolation, technical solutions
• Type: full_time
• Salary: {'min': 74700.0, 'max': 100800.0, 'period': 'annual', 'currency': 'USD'}

Washington

• Skills: IT support, deskside support, Windows, Mac OS, AV technology, problem-solving, customer-focused, ticketing system, security protocols, service desk
• Type: full_time
• Salary: {'min': 45000.0, 'max': 90000.0, 'period': 'annual', 'currency': 'USD'}