40 It Support And Service Desk jobs in Washington.

Hiring now: Associate Help Desk Tech @ General Dy, Itsm Dev @ University, Infrastructure Deployment @ Agile Defe, Jr Hardware Tech @ Saic, Service Desk Tech @ Npr, Support Spec @ Palantir, Noc Engr @ Avaya, It Field Service Tech @ Morgan Mor, It Service Ops Mgr @ Actionet, Operation Mgr @ Centuria.Explore more at jobswithgpt.com.

🔥 Skills

Technical Support (10) troubleshooting (10) customer service (9) ServiceNow (7) documentation (6) technical support (6) IT support (6) Active Directory (5) Troubleshooting (5) hardware (5)

đź“Ť Locations

Washington (18) Baltimore (9) Gaithersburg (4) Suitland-Silver Hill (3) Owings Mills (2) Bethesda (1) Columbia (1) Germantown (1) Rockville (1)
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General Dynamics

Associate Help Desk Technician Washington
Skills & Focus: Customer Service, IT Support, Problem Resolution, Technical Support, Networking, Application Support, Microsoft Windows, MacOS, Microsoft Office 365, Active Directory
About the Company: A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. governmen…
Experience: 4+ years of related experience
Salary: $28.52 - $38.58 per hour
Type: Full Time
Benefits: Medical, dental, vision plans, 401(k) with match, paid time off, disability benefits, life insurance, and more.
IT Systems Manager Washington
Skills & Focus: IT Systems Management, Leadership, People Management, ServiceNow, ITIL v4, SLA/OLA management, Knowledge Management, Service Delivery, Continuous Service Improvement, Problem Management
About the Company: A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. governmen…
Experience: 10+ years of related professional work experience
Salary: $136,000 - $184,000
Type: Full Time
Benefits: 401K with company match, comprehensive health and wellness packages, internal mobility team, professional growth opport…

Universityofmarylandmedicalsystem

ITSM Developer Washington
Skills & Focus: ITSM, Incident Management, Problem Management, Service Request Management, Change Management, Service Catalog, Knowledge Management, Self-Service Portals, JavaScript, Automation

General Dynamics

Service Desk Analyst Washington
Skills & Focus: Service Desk, Help Desk, Customer Service, IT Support, Troubleshooting, Microsoft Office 365, Active Directory, Technical Issues, Incident Management, Remote Support
About the Company: A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. governmen…
Experience: 3+ years of related experience
Salary: $32.84 - $44.42 per hour
Type: Full Time
Benefits: Flexible work schedule, 401K with company match, comprehensive health and wellness packages, paid education and certifi…

Agile Defense

Infrastructure Deployment Manager Washington
Skills & Focus: IT staff, deployment activities, project management, customer satisfaction, technical expert, Agile Defense values, PMP, ITIL, Service Desk, client support
About the Company: At Agile Defense we know that action defines the outcome and new challenges require new solutions. Our vision is to bring adaptive innovation to support our na…
Experience: Minimum of 3-5 years of deployment experience
Type: Regular
Benefits: Competitive and comprehensive benefits package
SVTC Technician III (SWING SHIFT) Washington
Skills & Focus: VTC scheduling, live event support, IT equipment management, AV equipment, user accounts, SOP development, IT issue escalation, application installation, inventory management, user training
About the Company: At Agile Defense we know that action defines the outcome and new challenges require new solutions. We embrace change with an unmovable spirit and the courage t…
Experience: Minimum of six (6) years of relevant experience
Type: Regular / On-site
Benefits: Agile Defense offers a competitive and comprehensive benefits package.

General Dynamics

Operations Specialist Washington
Skills & Focus: Operations Specialist, Information Technology, Help Desk, Troubleshooting, Unified Communications, Service desk support, Tech dispatch, External Dialing support, JIRA, Microsoft TAC
About the Company: A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. governmen…
Experience: 3+ years of related experience
Salary: $32.84 - $44.42 per hour
Type: Full Time
Benefits: 401K with company match, comprehensive health and wellness packages, professional growth opportunities including paid e…

Saic

Jr. Hardware Technician Washington
Skills & Focus: hardware, troubleshooting, customer support, IT equipment, asset management, ServiceNow, MS Windows, cables, peripherals, field technician
About the Company: SAIC® is a premier Fortune 500® technology integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust po…
Experience: High School and two (2) years or more related experience
Salary: Up to $40,000
Type: Full-time
Benefits: Benefits: Click here

Npr

Service Desk Technician Washington
Skills & Focus: Service Desk, IT Operations, troubleshooting, customer service, hardware, software, remote support, data migration, PC imaging, SCCM
About the Company: A thriving, mission-driven multimedia organization, NPR produces award-winning news, information, and music programming in partnership with hundreds of indepen…
Experience: Bachelor or Associate degree preferred in Information Technology or related field, or equivalent experience.
Salary: $28.85 - $33.65 per hour
Type: Temporary Full-time
Benefits: NPR offers access to comprehensive benefits including health, wellness, paid time off, and financial well-being options.

Palantir

Support Specialist Washington
Skills & Focus: Technical Support, front line support, troubleshooting, solutions, problem solving, curiosity, new technologies, complex issues, technology challenges, end to end ownership
About the Company: Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empo…

Avaya

NOC Engineer Washington
Skills & Focus: Network Operations Center, troubleshooting, customer service, monitoring, incident management, communication skills, team player, documentation, technical support, change control
About the Company: Avaya enables organizations to achieve their most ambitious goals through innovative solutions in contact center and communications.
Experience: 3 - 4 Years of Experience

Morgan & Morgan, P.A.

IT Field Service Technician Washington
Skills & Focus: IT support, Field Services, Office 365, Active Directory, networking, ticketing, troubleshooting, customer service, hardware maintenance, problem-solving
About the Company: Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful.
Experience: 2+ years of experience in an IT Service Desk or Field Services role.
Type: Full-time
Benefits: Medical and dental insurance, 401(k) plan, paid time off, and paid holidays.

Actionet, Inc.

IT Service Operations Manager Washington
Skills & Focus: IT Service Operations, Problem Management, Process Automation, Service Delivery Excellence, ITIL frameworks, Documentation, Communication Skills, ServiceNow, Change Management, Incident Resolution
About the Company: ActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications a…
Experience: 5+ years of experience in IT change management.
Type: Full-time
Benefits: Medical Insurance, Vision Insurance, Dental Insurance, Life and AD&D Insurance, 401(k) Savings Plan, Education and Prof…

Centuria

Operation Manager Washington
Skills & Focus: DoD IT policies, communication, Infrastructure Support Services, security requirements, service level agreement, 24x7 operations, ITIL framework, performance-based contract, help desk support, Security+ Certification
About the Company: Centuria, a Service-Disabled Veteran-Owned Small Business (SDVOSB), has been delivering IT, Engineering, and Scientific solutions to the Federal Government sin…
Experience: 3-5 years of experience working in an IT environment; 5 or more years professional experience within the designated Subject Matter Expert (SME) area beyond BA/BS or equivalence; Demonstrated experience in a DoD IT environment.
Type: Full-time

Actionet, Inc.

IT Service Desk Manager Washington
Skills & Focus: IT Service Desk, Customer Service, Technical Support, Account Administration, ServiceNow, Reporting, Performance Metrics, CMMI-DEV Level 4, Agile Software Development, Cybersecurity
About the Company: ActioNet is an IT service provider and solutions integrator headquartered in Vienna, VA that works with the Federal Government and Department of Defense.
Type: Full-time
Benefits: Medical Insurance, Vision Insurance, Dental Insurance, Life and AD&D Insurance, 401(k) Savings Plan, Education and Prof…

Crowell & Moring Llp

Technical Support Specialist Washington
Skills & Focus: technical support, troubleshooting, hardware, software, networking, call tracking, Service Desk, client service, diagnoses, customer workstations
About the Company: Crowell & Moring LLP is an international law firm with offices in the United States, Europe, MENA, and Asia that represents clients in litigation and arbitrati…
Type: Hybrid (remote and three days in the office)

Actionet, Inc.

Desk Side Support Manager Washington
Skills & Focus: Deskside Support, IT support, Public Trust, ServiceNow, first-call resolution, IT operations, customer service, network configuration, security standards, asset management
About the Company: ActioNet is an IT service provider and solutions integrator headquartered in Vienna, VA that works with the Federal Government and Department of Defense.
Type: Full-time
Benefits: Medical Insurance, Vision Insurance, Dental Insurance, Life and AD&D Insurance, 401(k) Savings Plan, Education and Prof…
Asset Manager Washington
Skills & Focus: IT support, ticket management, ServiceNow, hardware issues, software issues, networking, printer configuration, inventory management, Agile Software Development, Cybersecurity
About the Company: ActioNet is an IT service provider and solutions integrator headquartered in Vienna, VA that works with the Federal Government and Department of Defense. They …
Experience: Relevant experience in IT support and ticket management.
Type: Full-time
Benefits: Medical Insurance, Vision Insurance, Dental Insurance, Life and AD&D Insurance, 401(k) Savings Plan, Education and Prof…

Netapp, Inc.

Support Account Manager - Active TS/SCI with Full Scope Poly Baltimore
Skills & Focus: Security Clearance, Top Secret Clearance, TS / SCI, Technical Support, Customer-Centric, Storage Technology, Virtualization Technology, Service Delivery, Client Relationship, Escalation Management
Experience: 5+ years
Salary: $105,000 - $150,000
Type: Hybrid
Benefits: Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, Performance-…

University Of Maryland Medical System

Portfolio Electronic Health Record Training Support Baltimore
Skills & Focus: technical support, customer service, electronic health record, clinical informatics, operational end users, hardware/software support, workflow questions, documentation, strategic initiatives, computer software

Netapp

Support Account Manager Baltimore
Skills & Focus: Technical Support, Service Activities, Client Relationship, Service Delivery, Customer Experience, Storage Technology, Virtualization Technology, Time Management, NCTSP Certification, Hybrid Role
About the Company: NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. We help customers identify and realiz…
Experience: 5+ years
Salary: $105,000 - $150,000
Type: Hybrid
Benefits: Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, Performance-…
Technical Support Engineer Baltimore
Skills & Focus: Technical Support, Engineer, Support Account Manager, Service Delivery Manager, OnCommand, Customer Success, TS/SCI, Poly, Active, Infrastructure
About the Company: NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or …

University Of Maryland Medical System

Technical Support Specialist Baltimore
Skills & Focus: technical support, customer service, electronic health record, clinical informatics, hardware support, software support, workflow questions, user requests, strategic initiatives, competence development

Alertus Technologies

Technical Support Specialist Baltimore
Skills & Focus: Technical Support, customer service, troubleshoot, hardware, software, communication, network technologies, Windows, Linux, REST
About the Company: At Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalabl…
Experience: 0-2 years experience in a Technical Support position
Salary: $21.74 - $26.27 an hour
Type: Full-time
Benefits: Paid Time Off, Paid Holidays, 401(k) Retirement Plan, Medical, Dental, and Vision Plans, Short-term Disability, Acciden…
Technical Support Analyst II Baltimore
Skills & Focus: Technical Support, Customer Service, Troubleshooting, Networking, IT Security Principles, Ticketing Systems, Windows Administration, Scripting, API Integrations, VoIP solutions
About the Company: At Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalabl…
Experience: 4 - 7 years prior experience working in a technical help desk environment
Salary: $64,000 - $80,000
Type: Full-Time
Benefits: Unlimited Paid Time Off, Paid Holidays, 401(k) Retirement Plan, Medical, Dental, and Vision Plans, Short-term Disabilit…

University Of Maryland Medical System

Health Informatics Specialist Baltimore
Skills & Focus: health informatics, clinical applications, business applications, user support, training, workflow analysis, project management, integration, system implementation, documentation
About the Company: Provides comprehensive health services to the community, ensuring safe and effective healthcare delivery.
Clinical Training & EHR Support Analyst Baltimore
Skills & Focus: technical support, clinical training, EHR, customer service, documentation, user requests, support requests, training development, informatics, healthcare applications

Chevy Chase Trust

IT Operations Support Analyst Bethesda
Skills & Focus: IT operations, stakeholders, vendor systems, data analysis, Agile, requirements, investment, support, JIRA, SQL
About the Company: Chevy Chase Trust is a privately owned investment think tank offering independent and highly personalized financial advice and planning for individuals, famili…
Experience: 2-4+ years supporting users and operations in a complex environment
Salary: $90,000 - $100,000 a year
Type: Full Time
Benefits: Health/Medical Insurance including Dental and Vision, 401(k) with company match, Paid time off, Bonus/Target Incentive,…

Tenable, Inc.

IT Support Engineer Columbia
Skills & Focus: Technical Support, Windows, macOS, Networking, Interpersonal Skills, Teamwork, Troubleshooting, User Support, Installation, Configuration
About the Company: Tenable® is the Exposure Management company. 44,000 organizations around the globe rely on Tenable to understand and reduce cyber risk.
Experience: 2+ years preferred

Prominent Edge

Information Help Desk/ Windows Support Gaithersburg
Skills & Focus: information help desk, Windows support, customer support, documentation, network concepts, Tier II Desktop Support, Windows endpoint device, troubleshooting, malware removal, ITIL certification
About the Company: We are a small, stable, growing company that believes in doing things right. Our projects and the needs of our customers vary greatly; therefore, we always cho…
Experience: Associates degree, 60 credit hours completed in computer science or information systems management or one year of experience in providing Tier II Desktop Support service in an Enterprise environment (250 or more users)
Type: Full-time
Benefits: 3 weeks paid time off per year+10 Holidays, Six percent 401k matching, vested immediately, comprehensive health care pl…
Information Help Desk/ Windows Support Gaithersburg
Skills & Focus: information help desk, Windows support, customer support, documentation, network concepts, Tier II Desktop Support, Windows endpoint device, troubleshooting, malware removal, ITIL certification
About the Company: We are a small, stable, growing company that believes in doing things right. Our projects and the needs of our customers vary greatly; therefore, we always cho…
Experience: Associates degree, 60 credit hours completed in computer science or information systems management or one year of experience in providing Tier II Desktop Support service in an Enterprise environment (250 or more users)
Type: Full-time
Benefits: 3 weeks paid time off per year+10 Holidays, Six percent 401k matching, vested immediately, comprehensive health care pl…

Lgcgroup

Application Service Manager Gaithersburg
Skills & Focus: IT service management, ITIL, service delivery, customer satisfaction, operational efficiency, incident management, problem management, change management, service level management, continuous improvement

Asburycommunities

Field Technician Gaithersburg
Skills & Focus: technical support, troubleshooting, monitoring, installation, maintenance, repair, end-user devices, Service Desk tickets, Service Level Agreements, problem-solving

Leonardo Drs, Inc.

Field Service Engineer Germantown
Skills & Focus: Field Service, Technical Support, Troubleshooting, Engineering, Military, Customer Interface, Repair, Operations, Proposals, Mentoring
About the Company: DRS RADA Technologies, a subsidiary of Leonardo DRS, is focused on proprietary radar solutions and legacy avionics systems supporting the defense industry glob…
Experience: Minimum of 2 years of experience
Salary: $73,960.00 - $105,761
Type: Full-time
Benefits: Competitive salaries, comprehensive benefits including medical, dental, and vision coverage, health savings account, te…

Dex Imaging

Managed IT Help Desk Tier 1 Owings Mills
Skills & Focus: IT support, Managed IT Services, Microsoft desktops, Active Directory, Group Policy, Microsoft Office, Microsoft 365, PSA ticketing system, RMM tools, CompTIA A+
About the Company: DEX Imaging is a leading provider of document handling equipment and services with multiple offices and locations throughout the United States. We are the nati…
Experience: 1-3 years
Type: Full-time
Service Manager Owings Mills
Skills & Focus: Field service, Management, Technical support, Customer service, Service contracts, Training, Scheduling, Performance management, Problem solving, Communication
Experience: 3+ years of related experience and/or training; or equivalent combination of education and experience.
Type: Full-time

Arcellx

IT Helpdesk/Support Technician Rockville
Skills & Focus: IT support, troubleshooting, technical assistance, Active Directory, Windows OS, customer service, hardware, software, networking, problem-solving
About the Company: Arcellx is a public, clinical-stage biotechnology company reimagining cell therapy by engineering innovative immunotherapies for patients with cancer and other…
Experience: 5+ years’ experience in an IT helpdesk/desktop environment, providing remote, web & phone support.
Salary: $80,000 - $95,000 per year
Benefits: 100% coverage for medical, dental and vision for team members and dependents, unlimited vacation, a 3-day weekend every…

Accenture Federal Services

ServiceNow Developer Suitland-Silver Hill
Skills & Focus: ServiceNow, IT Service Management, Configuration, Unit-testing, Defect resolution, Migration, Technical design, Documentation, ITSM, Security Clearance
About the Company: Accenture Federal Services helps the US federal government strengthen the nation and improve people's lives. Their team of 13,000+ people focuses on technology…
Experience: 3+ years of experience with ServiceNow development or administration experience
Salary: $122,300 - $187,100 USD
Type: Full-time
Benefits: Variety of benefits including hands-on experience, certifications, industry training, and more. Details can be found on…

Riptide Technology

Database Administrator III Suitland-Silver Hill
Skills & Focus: Database Administration, Systems Engineering, Technical Assessments, Customer Support, Software Engineering, System Administration, IT Support, On-call Support, Cloud Migration, GOTS Applications
Experience: active TS/SCI
Database Administrator III Suitland-Silver Hill
Skills & Focus: IT support, Tier 1 support, Tier 2 support, Tier 3 support, systems engineering, technical assessments, software engineering, system administration, database administration, cloud enterprise