Last updated: 2025-05-11

22 Hospitality Customer Service jobs in Washington.

Hiring now: Reservations Concierge Ag @ Fairmont W, Game Night Staff Suites S @ Monumental, Stewarding Supervisor @ The Hayada, Front Desk Agent @ Fairmont W, Core Crew Member @ Solidcore, Guest Exp Rep @ Marriott I, Overnight Guest Exp Assoc @ Placemakr, Bellperson @ Accor, Asst Front Office Mgr @ Sofitel, Overnight Student Supervi @ Worldstrid.Explore more at jobswithgpt.com.

🔥 Skills

communication (8) customer service (6) hospitality (5) front desk (4) professionalism (4) Guest Service (3) teamwork (3) guest service (3) reservations (3) administrative support (3)

📍 Locations

Washington (16) Baltimore (2) Gaithersburg (2) Bowie (1) Rockville (1)
🔍 Go to full job search

Fairmont Washington, D.C., Georgetown

Reservations / Concierge Agent Washington
Skills & Focus: Reservations, Concierge, Guest Service, Royal Service, Hotel Management, Opera, KIPSU, ALICE, Health & Safety Policies, Loyalty Program
About the Company: A luxury hotel providing exceptional experiences and services to guests.
Experience: 1-2 years in hospitality or customer service
Type: Full-time
Benefits: Comprehensive health benefits, employee discounts, and career development opportunities

Monumental Sports & Entertainment

Game Night Staff: Suites Supervisor (Part-Time/Seasonal) Washington
Skills & Focus: customer service, supervision, event management, problem solving, teamwork, performance monitoring, leadership, communication, flexibility, service excellence
About the Company: Monumental Sports & Entertainment (MSE) is one of the largest integrated sports and entertainment companies in the country with one of the most diverse partner…
Experience: Minimum 6 months of related experience.
Salary: $23.15 USD/hour
Type: Part-Time/Seasonal

The Hay-Adams

Stewarding Supervisor Washington
Skills & Focus: Stewarding, Supervisory guidance, Hospitality operations, Inventory control, Sanitation, Cleaning, Team communication, Problem solving, Training staff, Customer service
About the Company: The Hay-Adams is the downtown Washington, D.C. hotel for discerning guests, offering 5-star accommodations that embody refined residence and exceptional guest …
Experience: 1-2 Years of experience as Supervisor in Hotels with similar Style and Standards
Type: Full-time

Fairmont Washington, D.C.

Front Desk Agent Washington
Skills & Focus: guest service, check-in/check-out, cash handling, credit card handling, reservations, guest messages, operating procedures, service standards, accurate billing, warm welcome
About the Company: Located in Washington's fashionable West End, The Fairmont Washington, D.C. surrounds you with comfort and luxury and is the ideal environment to foster your c…
Experience: Previous Front Office experience
Salary: $24.00-26.00 per hour
Type: Full-time
Benefits: Competitive Salary, Paid Time Off, Medical, Dental and Vision Insurance, 401K, Employee benefit card offering discounte…

Solidcore

Core Crew Member Washington
Skills & Focus: front desk, administrative support, sales support, customer service, team player, sales generation, studio promotion, positive experience, professionalism, flexible hours
Type: Part-time

Marriott International

Guest Experience Representative Washington
Skills & Focus: guest check-in, billing, room reservations, guest requests, emergency procedures, communication, customer service, hospitality, teamwork, safety and security
About the Company: Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe.
Experience: No related work experience
Salary: $22.28 per hour starting pay, $25.01 after 6 months, $29.70 after one year
Type: Full-time
Benefits: Health care benefits, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and w…

Placemakr

Overnight Guest Experience Associate Washington
Skills & Focus: customer service, hospitality, overnight, guest experience, property operations, team collaboration, safety compliance, communication, audit tasks, flexible scheduling
About the Company: At Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with devel…
Experience: 1+ year of previous experience delivering excellent customer service in environments such as hospitality, retail, multi-family or food & beverage.
Salary: $21 per hour, plus an additional $2 per hour for hours worked between 11PM - 7AM
Type: Full-time
Benefits: Competitive pay, stock options, generous monthly bonus program, flexible scheduling, transparent position development, …

Accor

Bellperson Washington
Skills & Focus: guest satisfaction, luggage delivery, guest orientation, lobby maintenance, record deliveries, doorman duties, Fairmont standards, guest inquiries, hotel services, health & safety
Salary: $18.50 per hour
Benefits: Employee benefit card offering discounted rates in Accor worldwide, Learning programs through our Academies, Opportunit…

Sofitel

Assistant Front Office Manager Washington
Skills & Focus: Guest Service, Leadership, Teamwork, Front Office Operations, Payroll, Staffing, Training, Communication, Customer Engagement, Safety Policies
About the Company: At Sofitel Washington D.C. Lafayette Square, our financial operations thrive with the commitment of Ambassadors and Leaders who model our values of Guest Passi…
Salary: $63,654.00 per annum
Benefits: Employee benefit card offering discounted rates in Accor worldwide, Learning programs through our Academies, Opportunit…

Solidcore

Core Crew Member Washington
Skills & Focus: front desk, administrative support, sales support, community management, positive experience, professionalism, part time, studio schedule, customer interaction, team contribution
Type: Part-time

Marriott International

Concierge Washington
Skills & Focus: guest services, transportation, reservations, guest calls, guest satisfaction, safety training, confidentiality, professionalism, team collaboration, quality assurance
About the Company: Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels an…
Experience: No related work experience.
Salary: $22.46 - $29.95/hour
Type: Full Time
Benefits: Health care benefits, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and w…
Guest Experience Representative Washington
Skills & Focus: guest check-ins, room reservations, billing, payment processing, guest requests, communication, safety and security, hospitality, customer satisfaction, teamwork
About the Company: Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe.
Experience: No related work experience.
Salary: $22.27 - $29.70 per hour
Type: Full Time
Benefits: Health care benefits, earned paid time off, life insurance, disability coverage, and other life and work wellness benef…

Worldstrides

Overnight Student Supervisor/Night Chaperone Washington
Skills & Focus: monitoring, emergency response, student safety, professional relationship, communication skills, hotel procedures, team player, physical requirements, background screening, diversity and inclusion
About the Company: WorldStrides is the global leader in educational travel and experiential learning, founded in 1967 to provide middle school travel programs. It offers a range …
Type: Part-time

Accor

Assistant Front Office Manager Washington
Skills & Focus: Front Office, Guest Service, staffing levels, loyalty programs, Guest Satisfaction, training, scheduling, operations management, service culture, Standard Operating Procedures
About the Company: Accor is a world-leading hospitality group comprising more than 5,000 hotels, resorts, and residences across 110 countries. Known for its commitment to quality…
Salary: $55,000 - $65,000 per annum
Benefits: Competitive Salary, Paid Time Off, Medical, Dental and Vision Insurance, 401K, Employee benefit card offering discounte…

Placemakr

Guest Experience Associate Washington
Skills & Focus: guest experience, customer satisfaction, collaboration, property team, hospitality, flexible scheduling, service, communication, support, community norms
About the Company: At Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with devel…
Salary: $21 per hour
Type: Full-time
Benefits: Competitive pay, stock options, generous monthly bonus program, flexible scheduling, transparent position development, …

Peachy

Front Desk Coordinator (Studio Experience Specialist) Washington
Skills & Focus: customer service, hospitality, studio experience, wrinkle prevention, client journey expert, check-in and check-out process, high-quality service, communication, collaboration, infection control standards
About the Company: Peachy’s mission is to clear care barriers and make wrinkle treatment more accessible than it’s ever been through Preventative Botox, Prescription Retinoids, a…
Experience: Experience in a customer service, hospitality, high-end retail or wellness services role.
Salary: $18.00/hour USD
Benefits: Competitive Compensation + Performance Based Bonus, Complimentary quarterly wrinkle treatment + retinoid, Employee disc…

Solidcore

Core Crew Member Baltimore
Skills & Focus: front desk, administrative support, sales support, community manager, studio manager, customer experience, promoting, professionalism, positive experience, team member
Type: Part-time

Transdev

Data Entry/Front Desk Clerk Baltimore
Skills & Focus: data entry, customer service, clerical tasks, administrative tasks, front desk, passenger counts, manifest information, lost and found tracking, database maintenance, flexible work schedules
About the Company: Transdev operates transportation systems for cities, counties, airports, companies, and universities across the U.S. They employ a team of 32,000 across 400 lo…
Experience: Minimum of one-year related work experience
Salary: $16.00 - $17.50/Hour
Type: Full-time
Benefits: Vacation, Sick days, Holidays, 401(k), medical, dental and vision, life insurance, short-term disability, voluntary lon…

Six Flags Entertainment Corporation

Front Gate/Admissions Associate Bowie
Skills & Focus: guest service, ticket transactions, season pass, customer support, cash handling, computer literacy, team environment, communication skills, photo ID, guest satisfaction
About the Company: Six Flags Entertainment Corporation is an equal opportunity employer and operates amusement parks and resorts across North America.

B. F. Saul Company Hospitality Group

Part Time Night Auditor Gaithersburg
Skills & Focus: Night Auditor, Financial Reports, Guest Satisfaction, Security Protocols, Management Duties, Independent Decisions, Hospitality Standards, Professional Development, Team Leadership, B. F. Saul Company
About the Company: B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for ove…
Type: Part-time

Asburycommunities

Telephone Operator Gaithersburg
Skills & Focus: switchboard, telephone console, incoming calls, outgoing calls, gatehouse, visitors, vendors, security, communication, real-time

Marriott International

Night Audit Rockville
Skills & Focus: guest check-ins, reservations, payment processing, room assignment, daily reports, safety and security policies, confidentiality, guest service, communication, professional appearance
About the Company: Marriott International is a global leading hospitality company that operates and franchises hotels and certain lodging facilities. The company is committed to …
Experience: No related work experience.
Salary: $19.97 per hour
Type: Part Time
Benefits: 401(k) plan, earned paid time off and/or sick leave, stock purchase plan, discounts at Marriott properties, commuter be…