Last updated: 2025-10-13

13 Customer Success Management jobs in Washington.

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Everlaw

We help law firms, government agencies, and corporations sift through millions of documents of evidence in big lawsuits and investigations to find the proverbi…

Customer Success Manager

Washington

  • Skills: customer success, account relationship management, product expertise, law technology, ediscovery, customer experience, coaching, training, process improvement, retention strategies
  • Level: mid
  • Type: full_time

Nitra

Nitra's mission is to build a more efficient healthcare system and the technology that makes it possible. Our goal is to provide an ecosystem of fintech and so…

Director of Customer Success

Washington

  • Skills: customer experience, customer lifecycle, onboarding, customer success, healthcare, fintech, machine learning, team management, churn reduction, stakeholder engagement
  • Level: mid
  • Type: full_time

Forward Networks

Forward Networks is revolutionizing the way large networks are managed. The Forward Enterprise platform delivers a vendor-agnostic 'digital twin' of the networ…

Customer Success Engineer

Washington

  • Skills: Networking, Security, Customer Success, Post-Sales, Technical Leadership, Problem Resolution, API, Scripting, Communication Skills, Customer Satisfaction
  • Level: senior
  • Type: full_time

Everlaw

We help law firms, government agencies, and corporations sift through millions of documents of evidence in big lawsuits and investigations to find the proverbi…

Customer Success Manager

Washington

  • Skills: customer success, account management, relationship building, product expertise, product adoption, government clients, strategic consulting, data management, training, communication
  • Level: mid
  • Type: full_time

Diligent

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk …

Director, Post-sales Strategy & Operations

Washington

  • Skills: AI, customer success, SaaS, operations, automation, risk management, customer experience, machine learning, process improvements, data fluency
  • Level: mid
  • Type: full_time

BetterUp

BetterUp is dedicated to human transformation and offers personalized coaching to employees, focusing on their personal and professional growth.

Enterprise Customer Success Manager

Washington

  • Skills: customer success, relationship management, strategic consulting, project management, client service, account health, value delivery, cross-functional collaboration, leadership skills, HCM SaaS
  • Level: mid
  • Type: full_time

Legion Intelligence

Born from a Department of Defense partnership and trusted by leaders across government and enterprise, Legion embeds intelligence inside complex systems, unloc…

Customer Success Manager - Federal

Washington

  • Skills: Customer Success, Project Management, Technical Product, AI Technologies, Communication Skills, Collaboration, Security Clearance, Government Experience, Customer Advocacy, Onboarding
  • Level: mid
  • Type: full_time

daniels-sharpsmart

Customer Service Manager

Baltimore

  • Skills: customer service, operational efficiency, team development, interdepartmental collaboration, customer experience, leadership, administrative functions, business unit, hands-on, advocacy
  • Level: mid
  • Type: full_time

Keller Executive Search

Customer Service Director

Baltimore

  • Skills: customer service strategy, operational excellence, CSAT, NPS, data-driven, stakeholder management, executive communication, scalable processes, budgets, compliance
  • Level: senior
  • Type: full_time

Nitra

Nitra's mission is to build a more efficient healthcare system and the technology that makes it possible. Our goal is to provide an ecosystem of fintech and so…

Customer Success Manager

Washington

  • Skills: customer_success, account_management, fintech, software_solutions, machine_learning, medical_supply, credit_management, growth_trajectory, channel_partners, healthcare_system
  • Level: mid
  • Type: full_time

Transamerica

Transamerica is part of an international holding company, with millions of customers and thousands of employees worldwide, providing insurance, retirement, and…

Relationship Manager - Insurance Benefits

Baltimore

  • Skills: relationship management, insurance benefits, customer service, problem resolution, data interpretation, negotiation skills, cross-functional initiatives, CRM systems, Microsoft Office, client retention
  • Level: mid
  • Type: full_time

Nitra

Nitra's mission is to build a more efficient healthcare system and the technology that makes it possible. Our goal is to provide an ecosystem of fintech and so…

Senior Customer Success Manager

Washington

  • Skills: customer success, account management, onboarding, customer experience, client retention, stakeholder management, start-up environment, communication skills, time management, organizational skills
  • Level: senior
  • Type: full_time