20 Customer Success Manager jobs in Washington.

Hiring now: Intelligence Community Ic @ Immuta, Client Success Advisor @ Diligent, Engagement Mgr @ Scale, Customer Exp Architect @ Nutanix, Technical Customer Succes @ Cisco, Mulesoft Customer Success @ Salesforce, Sr Revenue Enablement Mgr @ Hackerone, Customer Success Mgr @ Shield Ai, Customer Success Execpubl @ Splunk, Mgr Membership Services @ Monumental.Explore more at jobswithgpt.com.

🔥 Skills

Customer Success (11) Collaboration (5) Public Sector (4) SaaS (4) Customer Engagement (4) Customer Experience (4) customer success (3) Salesforce (3) Renewals (3) Customer Success Manager (2)

đź“Ť Locations

Washington (17) Baltimore (2) College Park (1)
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Immuta

Intelligence Community (IC) Sr. Customer Success Manager (CSM) Washington
Skills & Focus: Customer Success Manager, Intelligence Community, Public Sector, customer engagement, program delivery, business growth, data security, customer insights, operational impact, cloud data technology
About the Company: Immuta enables organizations to unlock value from their cloud data by protecting it and providing secure access. The Immuta Data Security Platform provides sen…
Type: Full-time

Diligent

Client Success Advisor Washington
Skills & Focus: Client Success, GRC, SaaS, Governance, Risk, Compliance, Customer Engagement, Problem-solving, Stakeholder Communication, Analytical Skills
About the Company: Diligent is the global leader in modern governance, providing SaaS solutions across governance, risk, compliance, audit and ESG. Empowering more than 1 million…
Experience: Minimum of 5-7 years of experience in a client-facing role within the legal, audit, risk, or compliance industry.
Salary: $110,000 — $125,000 USD
Type: Full-time
Benefits: Flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off …

Scale

Engagement Manager Washington
Skills & Focus: customer relationship management, technical program management, AI solutions, customer success, strategic planning, problem-solving, cross-functional teamwork, stakeholder engagement, government solutions, analytics-driven
About the Company: At Scale, we believe that the transition from traditional software to AI is one of the most important shifts of our time. Our mission is to make that happen fa…
Experience: Minimum 3 years of work experience, with experience in a customer-facing technical program management role in industry, professional services engagement management, or in government
Salary: $113,850 - $168,188 USD
Type: Full-time
Benefits: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous…

Nutanix

Customer Experience Architect Washington
Skills & Focus: customer experience, technical background, customer success, relationship management, hybrid multicloud solutions, NCX certification, customer satisfaction, technical onboarding, product adoption, customer feedback
Experience: 8-12 years in customer-facing technical roles
Salary: USD $0 - USD $0
Type: Remote
Benefits: Full range of medical, financial benefits, including 401(k) eligibility, vacation, sick time, parental leave, sign-on b…

Diligent

Sr. Manager, CS Strategy & Operations Washington
Skills & Focus: customer success strategy, operations, strategic initiatives, SaaS, analytical skills, Salesforce, Gainsight, stakeholder communication, business acumen, collaboration
About the Company: Diligent is the global leader in modern governance, providing SaaS solutions across governance, risk, compliance, audit and ESG. Empowering more than 1 million…
Experience: 7-10 years of experience in a strategic, operations, and/or consulting role; 4+ years managing high-performing teams
Salary: $131,000 - $165,000 USD
Type: Full-time
Benefits: Flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off …

Cisco

Technical Customer Success Manager Washington
Skills & Focus: Customer Success, Technical Adoption Plans, Annual Recurring Revenue, Customer Experience, Software Utilization, IT Networking, Collaboration, Mentorship, Renewals, Cross-functional Teams
About the Company: Cisco is a worldwide leader in technology that powers the internet, helping our customers reimagine their applications, secure their enterprise, and transform …
Experience: 8+ years working in a customer facing role in an IT company or in an Enterprise IT organization
Salary: 118000 USD - 195700 USD
Type: Experienced
Benefits: Medical, dental, and vision insurance, 401(k) with Cisco match, paid time off, flexible sick leave, volunteer time off.

Salesforce

MuleSoft Customer Success Manager - Public Sector Washington
Skills & Focus: Customer Success, Stakeholder relationships, Problem-solving, Technical concepts, MuleSoft, Government processes, Compliance, Onboarding, Signature Success, Project leadership
About the Company: MuleSoft, a Salesforce Company, helps organizations change and innovate faster by making it easy to connect the world’s applications, data, and devices. Compan…
Experience: Minimum of 8 years in Customer Success, consulting, or technology-related fields
Salary: $133,400 - $199,700
Type: Full time
Benefits: Health benefits, financial benefits and perks, time off and leave policies, parental benefits, perks and discounts

Hackerone

Senior Revenue Enablement Manager, Product Enablement Washington
Skills & Focus: Revenue Enablement, Product Launch, Training Programs, Stakeholder Management, SaaS, Cybersecurity, Adult Learning Principles, Measurable Business Impact, Strategic Alignment, Collaboration
About the Company: HackerOne is the global leader in human-powered security, harnessing the creativity of the world’s largest community of security researchers with cutting-edge …
Experience: 8+ years of experience in revenue, product, or sales enablement within a SaaS or cybersecurity environment.
Salary: $105K - $139K
Type: Full time
Benefits: Health (medical, vision, dental), life, and disability insurance; Equity stock options; Retirement plans; Paid public h…

Shield Ai

Customer Success Manager Washington
Skills & Focus: Customer Success, Account Management, Proactive Engagement, Software Solutions, Account Health, Renewals, Customer Outcomes, Enterprise Software, AI Technology, Client Relationships
About the Company: Shield AI is a technology company that develops advanced AI software solutions for enterprise applications.
Experience: 3-5 years in customer success or account management
Salary: $80,000 - $120,000
Type: Full-time
Benefits: Health insurance, 401(k), flexible work hours, professional development opportunities

Splunk

Customer Success Executive-Public Sector TS/SCI Poly Washington
Skills & Focus: Customer Success, Technology Sector, Customer Engagement, Collaboration, Customer Outcomes, Customer Relationships, Risk Management, Strategic Adoption, Enterprise-level, Customer Loyalty
About the Company: Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world.
Type: Remote

Monumental Sports & Entertainment

Manager, Membership Services Washington
Skills & Focus: customer service, membership services, relationships, sales, renewals, retention, CRM, communication, strategic plan, member satisfaction
About the Company: Monumental Sports & Entertainment (MSE) is one of the largest integrated sports and entertainment companies in the country, operating several major teams and v…
Experience: 2-3 years in membership services, customer service, or client services
Salary: $25-28.85 USD/hour
Benefits: Eligible for health and welfare benefits

Quorum

PAC Account Manager Washington
Skills & Focus: Client Relationship Management, Customer Success, Account Growth, Issue Resolution, Retention, Reporting & Analysis, Collaboration, Market Intelligence, Political Action Committee (PAC), Customer-Centric Mindset
About the Company: Quorum is a fast-growing software company and is the leading provider of workflow software and information services for government affairs professionals across…
Experience: 2+ years of experience working with a Political Action Committee (PAC) or for a PAC software vendor or PAC services provider.
Type: Full-time

Betterup

Government Customer Success Manager Washington
Skills & Focus: Customer Success, Project Management, Relationship Building, Strategic Consulting, Account Health, Value Delivery, Cross-functional Collaboration, Problem Solving, Public Sector, Stakeholder Management
About the Company: BetterUp is a company whose mission is human transformation, focusing on the employer/employee relationship and providing coaching and development experiences …
Salary: $107,000.00 – $161,000.00
Type: Full-time
Benefits: Access to BetterUp coaching; medical, dental, and vision insurance; flexible paid time off; learning and development st…

Salesforce

Customer Success Manager - Public Sector Washington
Skills & Focus: Customer Success, Salesforce, Public Sector, Enterprise Experience, Government, Stakeholder Relationships, SaaS, Technical Solutions, Consulting, Problem-Solving
About the Company: Salesforce is a global leader in customer relationship management (CRM), empowering companies to connect with their customers in a whole new way.
Experience: Minimum of 8 years in Technical Customer Success, Salesforce CRM or SaaS platform use, project leadership, or related fields.
Salary: $133,400 - $183,500
Type: Full-time
Benefits: World-class enablement and on-demand training, exposure to executive thought leaders, clear path to promotion, mentorsh…

Capitol Ai

Director of Customer Success Washington
Skills & Focus: Customer Success, API Implementations, Client Relationships, Project Management, Software Implementation, Technical Integration, Communication Skills, Generative AI, Relationship Building, Media Landscape
About the Company: Capitol AI empowers publishers to fight back against traditional media disruptions by providing a solution to maintain direct relationships with their audience…
Experience: 3+ years of experience in a client-facing role, ideally involving software implementation, API integrations, or project management.
Salary: $120K - $200K / 0.20% - 0.50%
Type: Full-time
Benefits: Be part of a dynamic, fast-growing startup shaping the future of media. Work with a passionate and talented team. Compe…

Salesforce

Director, Customer Success Management (Tableau GPS CSG SNS) Washington
Skills & Focus: Customer Success, Leadership, Analytics, Data Intelligence, Team Management, Customer Engagement, Technical Expertise, Relationship Management, Risk Mitigation, Customer Experience
About the Company: Salesforce is a global leader in customer relationship management (CRM) software, helping businesses streamline processes and customer engagement.
Experience: 5+ years in leadership roles with direct experience in customer success and team management
Salary: $185,500 - $268,900
Type: Full-time
Benefits: The company offers comprehensive benefits including incentives, equity, and various employee support programs.

Cloudflare

Leader of Digital Customer Success Washington
Skills & Focus: customer success, leadership, adoption, retention, satisfaction, performance metrics, communication, interpersonal skills, cross-functional teams, digital strategies
About the Company: At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites…
Experience: 5+ years of experience in customer success in a related industry; 3+ years in a leadership or management role
Salary: Estimated annual salary of $140,000.00 to $201,000.00
Type: Hybrid
Benefits: Cloudflare offers a complete package of benefits including health insurance, retirement savings plan, and time-off poli…

Cisco

Technical Customer Success Manager Baltimore
Skills & Focus: Customer Success, Technical Adoption Plans, Annual Recurring Revenue, Customer Experience, Software Utilization, IT Networking, Collaboration, Mentorship, Renewals, Cross-functional Teams
About the Company: Cisco is a worldwide leader in technology that powers the internet, helping our customers reimagine their applications, secure their enterprise, and transform …
Experience: 8+ years working in a customer facing role in an IT company or in an Enterprise IT organization
Salary: 118000 USD - 195700 USD
Type: Experienced
Benefits: Medical, dental, and vision insurance, 401(k) with Cisco match, paid time off, flexible sick leave, volunteer time off.

Alertus Technologies

Manager, Client Services Baltimore
Skills & Focus: Customer Engagement, Client Services, Management, Customer Success, Training, Customer Experience, Salesforce, Customer Feedback, Cross-departmental Initiatives, Incident Management
About the Company: At Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalabl…
Experience: 6+ years of experience in Customer Success, Client Services, Customer Experience, Executive Support roles or similar customer-facing role
Salary: $75,000 - $98,000 a year
Type: Full-time
Benefits: Unlimited Paid Time Off, Paid Holidays, 401(k) Retirement Plan, Medical, Dental, and Vision Plans, Short-term Disabilit…

Immuta

Intelligence Community (IC) Sr. Customer Success Manager (CSM) College Park
Skills & Focus: Customer Success Manager, Intelligence Community, Public Sector, customer engagement, program delivery, business growth, data security, customer insights, operational impact, cloud data technology
About the Company: Immuta enables organizations to unlock value from their cloud data by protecting it and providing secure access. The Immuta Data Security Platform provides sen…
Type: Full-time