Last updated: 2025-08-11

5 Customer Success Management jobs in Washington.

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Scale

At Scale, we believe that the transition from traditional software to AI is one of the most important shifts of our time. Our mission is to make that happen fa…

Engagement Manager

Washington

  • Skills: customer relationship management, technical program management, AI solutions, customer success, strategic planning, problem-solving, cross-functional teamwork, stakeholder engagement, government solutions, analytics-driven
  • Level: mid
  • Type: full_time

Peregrine Technologies

Peregrine supports public safety agencies across the country — empowering public servants to improve operations and make better decisions in the moments that m…

Training Manager

Washington

  • Skills: Training Manager, public safety, law enforcement, customer onboarding, technical software solutions, enterprise software, presentation skills, relationship-building, user engagement, complex data analysis
  • Level: mid
  • Type: full_time

Salesforce

Salesforce is a global leader in customer relationship management (CRM) software, providing innovative solutions that help businesses connect with their custom…

Tableau Customer Success Manager (TS/SCI)

Washington

  • Skills: Customer Success, Salesforce, Cloud, Technical Solutions, Project Leadership, Stakeholder Relationships, Government Processes, Problem-solving, Consulting, Technical Skills
  • Level: senior
  • Type: full_time

3E

We are a mission-driven company with the purpose to enable a safer, more sustainable world! 3E provides a comprehensive suite of data, analytics, and software …

Senior Director of Customer Onboarding & Implementation

Bethesda

  • Skills: customer onboarding, implementation, SaaS, ERP integrations, data migration, product safety, supply chain management, project management, customer advocacy, cross-functional collaboration
  • Level: senior
  • Type: full_time

daniels-sharpsmart

Customer Service Manager

Baltimore

  • Skills: customer service, operational efficiency, team development, interdepartmental collaboration, hands-on, customer experience, performance, culture, management, leadership
  • Level: mid
  • Type: full_time

Everlaw

We help law firms, government agencies, and corporations sift through millions of documents of evidence in big lawsuits and investigations to find the proverbi…

Customer Success Manager

Washington

  • Skills: customer success, account relationship management, product expertise, law technology, ediscovery, customer experience, coaching, training, process improvement, retention strategies
  • Level: mid
  • Type: full_time

Swarm Aero

Swarm Aero is redefining air power, building the largest swarming UAV and most versatile swarming aircraft network in the world.

Mission Success Lead

Washington

  • Skills: UAV, swarming, customer success, Command & Control software, security clearance, customer empathy, collaborative work ethic, technical curiosity, government projects, communication
  • Level: mid
  • Type: full_time

Salesforce

Salesforce is a global leader in customer relationship management (CRM), providing innovative cloud solutions to empower organizations to connect with their cu…

Customer Success Manager/Principal - Core Clouds (Federal Civilian)

Washington

  • Skills: Customer Success, Salesforce, SaaS, CRM, Technical Solutions, Stakeholder Relationships, Project Leadership, Feature Guidance, Incident Management, Technical Expertise
  • Level: senior
  • Type: full_time

BLEND360

BLEND360 is a leading data science and marketing consultancy that helps companies unlock the power of data and technology to drive better outcomes. Our mission…

Escalation Manager

Washington

  • Skills: escalation management, customer success, SLA, SOPs, eligibility issues, data analysis, cross-functional communication, program resolution, project tracking, feedback management
  • Level: mid
  • Type: contract

Nitra

Nitra's mission is to build a more efficient healthcare system and the technology that makes it possible. Our goal is to provide an ecosystem of fintech and so…

Director of Customer Success

Washington

  • Skills: customer experience, customer lifecycle, onboarding, customer success, healthcare, fintech, machine learning, team management, churn reduction, stakeholder engagement
  • Level: mid
  • Type: full_time

Alethea

A tech company that detects and mitigates instances of disinformation and social media manipulation to help clients navigate the new digital reality.

Director of Customer Success

Washington

  • Skills: customer success, client management, disinformation, account expansion, strategic frameworks, project management, industry analysis, client engagement, growth strategies, team leadership
  • Level: senior
  • Type: full_time