15 Hospitality Customer Service jobs in Vancouver.

Hiring now: Passenger Service Agent @ Horizon Ai, Guest Service Agent @ Fairmont V, Bell Services Supervisor @ Accorhotel, Fairmont Gold Concierge @ Fairmont H, Overnight Supervisor @ Marriott I, Royal Service Agent @ Fairmont, Spa Guest Exp Mgr @ Fairmont P, Hotel Mgr @ Wedgewood .Explore more at jobswithgpt.com.

🔥 Skills

check-in (6) customer service (5) guest service (4) hotel facilities (3) personalized experience (3) up-selling (3) professional service (3) emergency procedures (3) hospitality (3) ticketing (2)

📍 Locations

Vancouver (9) Richmond (6)

Horizon Air

Skills & Focus: customer service, ticketing, check-in, boarding, baggage, inquiries, flight operations, guest satisfaction, data entry, flexible schedule
About the Company: Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way.
Experience: Preferred A minimum of 1 year of customer service or community service experience.
Salary: CAD $18.74/Hr
Type: Full-Time
Benefits: Free stand-by travel privileges on Alaska Airlines & Horizon Air, Comprehensive well-being programs including medical, …

Fairmont Vancouver Airport

Skills & Focus: guest service, check-in, exceptional service, departures, hotel facilities, policies, personalized experience, up-selling, professional service, engaging
Skills & Focus: guest interaction, customer service, communication, guest requests, emergency procedures, record keeping, inter-departmental communication, hotel knowledge, reservations, safety regulations
About the Company: At Fairmont Vancouver Airport, every guest interaction is an opportunity to create a lasting memory.
Skills & Focus: guest service, check-in, hospitality, customer experience, hotel facilities, departmental policies, purchasing, up-selling, professional service, personalized experience

Horizon Air

Skills & Focus: customer service, travel assistance, baggage handling, ticketing, check-in, boarding, complaint resolution, flexible schedule, communication skills, data entry
About the Company: Horizon Air operates airport teams that assist guests and ensure a smooth travel experience from curb to cabin.
Experience: Minimum age of 18 and customer service experience preferred.
Salary: CAD $18.74/Hr
Type: Part-Time
Benefits: Free stand-by travel privileges, medical, dental, and vision benefits, 401k match program, quarterly and annual bonuses…

Accorhotel

Skills & Focus: Bell Services, Guest Satisfaction, High-Quality Training, Emotional Luxury, Staffing Levels, Policy Enforcement, Communication, Performance Monitoring, Operational Efficiency, Shift Work

Fairmont Hotels & Resorts

Skills & Focus: Guest service, Concierge, Hospitality, Guest relationships, Lounge service, Food and beverage, Reservations, Safety policies, Department policies, Community contacts
About the Company: Fairmont Hotels & Resorts is a global luxury hotel brand known for its iconic properties, exceptional service, and commitment to sustainability.
Type: Full-time

Marriott International

Skills & Focus: guest satisfaction, check-in, payment processing, room assignments, alternative accommodations, housekeeping coordination, safety training, quality expectations, employee coaching, problem resolution
About the Company: Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Experience: At least 1 year of related work experience.
Salary: $30.14 to $33.49 per hour
Type: Full Time

Fairmont

Skills & Focus: guest service, telephone communication, reservation management, hotel information, customer inquiries, professional service, emergency procedures, internal communication, Kipsu, Property Management System

Accorhotel

Skills & Focus: guest service, personalized experience, check-in, up-selling, loyalty program, safety policies, hotel facilities, operations, exceptional service, hospitality
About the Company: Your future awaits at this iconic Heritage Property, the Castle in the City.
Salary: $25.44 - $31.81 per hour
Type: Full-time
Benefits: Comprehensive benefits package including health, paramedical, dental, vision, life and disability insurance; pension pl…

Fairmont Pacific Rim

Skills & Focus: customer service, guest health & safety, 5 Star service standards, guest concerns, spa facility, fitness center, pool, hotel policies, work orders, tours
About the Company: Distinctly West Coast, the hotel delivers unique experiences through creativity, artistry, and elevated hospitality.
Salary: $29.30 per hour
Benefits: Complimentary work meal, exclusive dining discounts.

Fairmont

Skills & Focus: customer service, communication, reservation management, hotel services, emergency procedures, call handling, guest liaison, Property Management System, timely follow-up, hospitality
Skills & Focus: Bell Services, Guest Satisfaction, Professionalism, High-Quality Training, Performance Monitoring, Emotional Luxury, Labor Productivity, Staffing Levels, Positive Colleague Relations, Open Communication
About the Company: Fairmont is a global hotel company known for its luxury services and high standards in hospitality.
Type: Full-time

Wedgewood Hotel & Spa

Hotel Manager Vancouver
Skills & Focus: Luxury Guest Experience, Wedgewood Values, Strategic Leadership, Team Development, Operational Management, Financial Oversight, Revenue Management, Guest Service, Brand Representation, Employee Relations
About the Company: A family owned and operated business that fosters a culture of positivity, growth, and communication.
Experience: 5+ years in hospitality management
Type: Full-time