Last updated: 2025-10-13

11 Customer Success Management jobs in Vancouver.

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TELUS Digital

TELUS Digital is an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers. They des…

Client Success Director - Digital Healthcare

Vancouver

  • Skills: digital health, customer experience, strategy, productization, delivery, enterprise software, cloud-native services, organizational change, healthcare technology, consultant management
  • Level: mid
  • Type: full_time

Kraken

Kraken powers some of the most innovative global developments in energy. We’re a technology company focused on creating a smart, sustainable energy system.

Client Transformation Director

Vancouver

  • Skills: energy management, customer information systems, billing, meter data management, CRM, AI-driven communications, implementation programs, business transformation, sustainability, customer relationships
  • Level: senior
  • Type: full_time

TELUS Digital

TELUS Digital is an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers. They des…

Customer Success Manager

Vancouver

  • Skills: customer onboarding, B2B SaaS, contact center technology, AI-powered solutions, customer health metrics, product management, strategic planning, data scientists, training workshops, client services
  • Level: mid
  • Type: full_time

Diligent

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk …

Director, Post-sales Strategy & Operations

Vancouver

  • Skills: customer success, AI, automation, SaaS, operational efficiency, customer experience, machine learning, anomaly detection, data fluency, governance
  • Level: senior
  • Type: full_time

Gorgias

Gorgias is the conversational AI platform for ecommerce that drives sales and resolves support inquiries. Trusted by over 15,000 ecommerce brands, Gorgias supp…

Customer Success Manager

Vancouver

  • Skills: customer success, e-commerce merchants, customer retention, SaaS, stakeholder management, product adoption, CRM tools, project management, analytics, customer advocacy
  • Level: mid
  • Type: full_time

Diligent

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk …

Customer Adoption Project Lead

Vancouver

  • Skills: governance, risk management, customer experience, project management, SaaS, business development, product enablement, adoption strategies, stakeholder communication, solution rollout
  • Level: mid
  • Type: full_time

SOCi

SOCi is one of the fastest growing technology companies in the United States, ranking on the Inc. 5000 Fastest Growing Companies in America list for the last s…

Customer Success Manager

Vancouver

  • Skills: Customer Success, Account Management, MarTech, SaaS, Automation, Customer Engagement, Data-driven, Retention, Upsell Opportunities, Cross-functional Collaboration
  • Level: mid
  • Type: full_time

Optix

Optix is the world’s first and only end-to-end automation platform purpose-built for flex spaces. Our B2B SaaS solution helps operators streamline operations a…

Customer Success Associate

Vancouver

  • Skills: customer success, B2B SaaS, client relationships, AI tools, employee stock options, product support, onboarding, client engagement, churn prevention, technical support
  • Level: mid
  • Type: full_time

SOCi

SOCi is one of the fastest growing technology companies in the United States, ranking on the Inc. 5000 Fastest Growing Companies in America list for the last s…

Customer Success Manager, Small Market Business

Vancouver

  • Skills: customer success, SaaS, automation, analytics, customer engagement, portfolio management, digital strategy, retention, upsell, communication
  • Level: mid
  • Type: full_time

Optix

Optix is the world’s first and only end-to-end automation platform purpose-built for flex spaces, helping operators streamline operations and build thriving co…

Customer Success Associate

Vancouver

  • Skills: B2B SaaS, customer engagement, AI platforms, client adoption, retention management, client relationships, onboarding, expansion opportunities, health monitoring, client success tools
  • Level: mid
  • Type: full_time