Last updated: 2025-11-03
10 Customer Success Management jobs in Vancouver.
Kraken
Kraken powers some of the most innovative global developments in energy. We’re a technology company focused on creating a smart, sustainable energy system.
Vancouver
- Skills: energy management, customer information systems, billing, meter data management, CRM, AI-driven communications, implementation programs, business transformation, sustainability, customer relationships
 - Level: senior
 - Type: full_time
 
Diligent
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk …
Vancouver
- Skills: customer success, AI, automation, SaaS, operational efficiency, customer experience, machine learning, anomaly detection, data fluency, governance
 - Level: senior
 - Type: full_time
 
Gorgias
Gorgias is the conversational AI platform for ecommerce that drives sales and resolves support inquiries. Trusted by over 15,000 ecommerce brands, Gorgias supp…
Vancouver
- Skills: customer success, e-commerce merchants, customer retention, SaaS, stakeholder management, product adoption, CRM tools, project management, analytics, customer advocacy
 - Level: mid
 - Type: full_time
 
Diligent
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk …
Vancouver
- Skills: governance, risk management, customer experience, project management, SaaS, business development, product enablement, adoption strategies, stakeholder communication, solution rollout
 - Level: mid
 - Type: full_time
 
SOCi
SOCi is one of the fastest growing technology companies in the United States, ranking on the Inc. 5000 Fastest Growing Companies in America list for the last s…
Vancouver
- Skills: customer success, SaaS, automation, analytics, customer engagement, portfolio management, digital strategy, retention, upsell, communication
 - Level: mid
 - Type: full_time
 
Optix
We’re proud to be the world’s first and only end-to-end automation platform purpose-built for flex spaces. Our B2B SaaS solution helps operators streamline ope…
Vancouver
- Skills: customer success, B2B SaaS, AI-powered tools, client relationships, churn prevention, onboarding sessions, health monitoring, upselling, technical support, client engagement
 - Level: mid
 - Type: full_time
 
Alloy.ai
Alloy.ai is a fast-growing, well-funded startup that works with consumer goods companies to manage supply and demand in the face of constantly changing custome…
Vancouver
- Skills: customer success, SaaS, analytics, consultative, retention, team management, project management, relationship building, value delivery, executive sponsorship
 - Level: senior
 - Type: full_time
 
SOCi
SOCi is one of the fastest growing technology companies in the United States, specializing in AI-powered marketing solutions for multi-location businesses.
Vancouver
- Skills: Customer Success, SaaS, Leadership, Analytical Mindset, CRM Tools, Customer Engagement, Retention Strategies, Operational Excellence, Performance Indicators, Client Satisfaction
 - Level: senior
 - Type: full_time
 
BHD Instrumentation Ltd.
BHD is a leading provider of instrumentation and industrial test equipment solutions, specializing in sales, calibration, repair, and rentals. We're a high-gro…
Richmond
- Skills: customer engagement, challenges, sales growth, consultative selling, relationship building, industrial testing, CRM, travel readiness, negotiation, problem-solving
 - Level: mid
 - Type: full_time
 
Optix
Optix is the world’s first and only end-to-end automation platform purpose-built for flex spaces. Our B2B SaaS solution helps operators streamline operations, …
Vancouver
- Skills: customer support, B2B SaaS, product education, client relationships, client adoption, AI tools, communication skills, onboarding, health monitoring, churn prevention
 - Level: mid
 - Type: full_time