13 Customer Success Management jobs in Vancouver.

Hiring now: Global Customer Success G @ Diligent, Customer Success Mgr @ Scispot, Customer Success Exec @ Telus, Sr Customer Success Mgr @ Visier, Clinical Customer Success @ Hippocrati, Bilingual Solution Custom @ Sap, Sr Dir Of Customer Delive @ Fabric, Customer Success Mgr Tabl @ Salesforce.Explore more at jobswithgpt.com.

🔥 Skills

Customer Success (9) SaaS (4) project management (3) Stakeholder Management (3) Client Success (2) Communication Skills (2) customer experience (2) customer success (2) clinical experience (2) healthcare staff (2)

đź“Ť Locations

Vancouver (13)
🔍 Go to full job search

Diligent

Global Customer Success GTM Readiness Lead Vancouver
Skills & Focus: Customer Success, GTM Readiness, Enablement Strategy, Program Management, Stakeholder Collaboration, Relationship Management, Metrics, Reporting, Continuous Improvement, Data Analysis
About the Company: Diligent is the global leader in modern governance, providing SaaS solutions across governance, risk, compliance, audit and ESG.
Experience: Proven experience in Customer Success, Enablement, or GTM strategy within a SaaS or technology company.
Salary: $115,000 - $125,000 CAD
Benefits: Flexible work environment, comprehensive health benefits, generous time off policy, and wellness programs.

Scispot

Customer Success Manager Vancouver
Skills & Focus: Customer Success, Biotech, Wet Lab Workflows, Bioinformatics, Client Onboarding, Customer Support, Project Management, Life Sciences, Analytical Skills, Problem Solving
About the Company: Scispot.com is at the forefront of automating and digitizing life science operations, offering a platform that revolutionizes how biotech companies conduct the…
Experience: 1+ years in customer success, business operations, consulting, or a related field; preference for experience in life sciences
Salary: $48K - $60K CAD / 0.05% - 0.10%
Type: Full-time
Benefits: Full healthcare, Remote work, Huge upside and growth

Telus

Customer Success Executive Vancouver
Skills & Focus: Customer Success, Health Care, Strategic Partnerships, Client Success, Consultative Approach, Performance Targets, Value Delivery, Healthcare Environment, Communication Skills, Collaboration
About the Company: TELUS is an IT leader in Canada that focuses on the health sector, aiming to improve the way information is used along the continuum of care to enhance the hea…
Experience: 5+ years in sales/marketing, clinical care delivery, clinical operations and/or consulting within a healthcare environment
Salary: $91,000-$137,000 Performance Bonus or Sales Incentive Plan: $15,000-30,000
Type: Full Time
Benefits: Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, …

Visier

Senior Customer Success Manager Vancouver
Skills & Focus: Customer Success, AI-powered analytics, workforce planning, customer experience, relationship management, business intelligence, HR technology, strategic account plan, SaaS, customer satisfaction
About the Company: Visier is the global leader in AI-powered people analytics, workforce planning, and compensation management solutions, helping organizations gain a Workforce A…
Experience: Experience as a Senior Customer Success Manager / Customer Relationship Manager in a SaaS organization working with enterprise clients, or a combination of experience in customer service, professional services, business consulting, and sales/marketing.
Salary: $107,000 - $130,000 / year + bonus
Type: Full-time

Diligent

Client Success Advisor Vancouver
Skills & Focus: Client Success, GRC platform, Customer Success, governance, risk, compliance, SaaS solutions, business value, relationship building, industry standards
About the Company: Diligent is the global leader in modern governance, providing SaaS solutions across governance, risk, compliance, audit and ESG. Empowering more than 1 million…
Experience: Minimum of 5-7 years of experience in a client-facing role within the legal, audit, risk, or compliance industry.
Salary: $100,000 — $115,000 CAD
Type: Full-time
Benefits: Flexible work environment, global days of service, comprehensive health benefits, meeting-free days, generous time off …

Hippocratic Ai

Clinical Customer Success Executive Vancouver
Skills & Focus: customer success, clinical experience, healthcare staff, product implementations, nursing workflows, client relationships, workflow improvements, patient care outcomes, AI tools, project management
About the Company: Hippocratic AI is developing the first safety-focused Large Language Model (LLM) for healthcare. Our mission is to dramatically improve healthcare accessibilit…
Experience: 5 years of clinical experience
Type: Full-time

Sap

Bilingual Solution Customer Success Manager - HCM Vancouver
Skills & Focus: Bilingual, Customer Success, HCM, SaaS, Account Management, HR, Communication Skills, Customer Engagement, Cloud Solutions, Renewal and Expansion Plans
About the Company: SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally k…
Experience: Multiple years’ experience managing customer engagements or customer other facing experience
Salary: 77800 - 178200(CAD)
Type: Regular Full Time
Benefits: A variety of benefit options including flexible working models and commitment to personal development.

Fabric

Sr. Director of Customer Delivery Vancouver
Skills & Focus: enterprise software, customer delivery, AI, automation, retail transformation, implementation lifecycle, project management, customer experience, operational excellence, onboarding
About the Company: fabric is a next-generation commerce platform that provides commerce services for building world-class experiences.
Experience: 10+ years of leadership experience in enterprise Retail SaaS
Salary: CAD $170K to 225K

Salesforce

Customer Success Manager, Tableau Vancouver
Skills & Focus: Customer Success, Technical Consulting, Salesforce, Technical Support, SaaS, Stakeholder Management, Relationship Building, Feature Guidance, Business Value, Adoption
About the Company: Salesforce is a leading cloud-based software company that focuses on customer relationship management (CRM) and provides a range of enterprise applications foc…
Experience: Minimum of 8 years work experience in Technical Customer Success, SaaS platform, or related fields.
Salary: CAD 115,200 - CAD 158,400
Type: Full-time

Telus

Client Service Manager - Benefits Management & Enrollment Solutions Vancouver
Skills & Focus: Client Services, Team Development, Client Portfolio Health, Operational Excellence, Performance Management, Risk Management, Process Optimization, Stakeholder Management, Benefits Management, Customer Experience
About the Company: We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solut…
Experience: 10+ years experience in benefits administration and enrollment industry, including systems, processes; 5+ years leading client-facing teams.
Salary: $92,000-$138,000
Type: Full Time
Benefits: Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, …

Visier

Sr. Customer Success Manager (Sr. CSM) Vancouver
Skills & Focus: Customer Success, Customer Experience, Product Optimization, Engagement, Stakeholder Management, SaaS, Strategic Account Planning, Human Resources, Business Intelligence, Enterprise Clients
About the Company: Visier is the leader in people analytics and we believe in a 'people-first' approach to business strategy. Our innovative technology transforms the way that or…
Experience: Strong experience as a Sr. Customer Success Manager / Customer Relationship Manager in a SaaS organization working with enterprise clients, or a combination of experience in customer service, professional services, business consulting, and sales/marketing
Salary: $107,000 - $130,000 / year + bonus
Type: Hybrid

Hippocratic Ai

Clinical Customer Success Executive Vancouver
Skills & Focus: customer success, clinical experience, healthcare staff, product implementations, training, patient care outcomes, AI tools, nursing workflows, client relationships, project management
About the Company: Hippocratic AI is developing the first safety-focused Large Language Model (LLM) for healthcare. Our mission is to dramatically improve healthcare accessibilit…
Experience: A minimum of 5 years of clinical experience
Type: Full time

Salesforce

Customer Success Manager, Senior Manager Vancouver
Skills & Focus: Customer Success, Salesforce, CRM, Technical, Consulting, Management, Healthcare, Sales Cloud, Service Cloud, Communication
About the Company: Salesforce is a leading cloud-based software company that provides customer relationship management (CRM) services, and a complementary suite of enterprise app…
Experience: Minimum of 10 years of work experience, with 6+ years in management consulting or consulting services.
Salary: CAD 140,000 - CAD 192,500
Type: Full time