Last updated: 2025-05-01

21 Technical Support jobs in Toronto.

Hiring now: Application Support Analy @ Airtek, Technical Support Spec @ Nelson Edu, Prod Analyst @ Cmic, Support Spec @ Ataccama, Sr Consultant Technical S @ Visa, Support Spec @ Leap, Associate Technical Suppo @ Behavox, Customer Support Spec Eva @ Ecovadis, Sr Murex Production Suppo @ Luxoft, Cx Mgr @ Etherfi.Explore more at jobswithgpt.com.

🔥 Skills

customer service (6) technical support (5) customer support (5) problem-solving (4) communication skills (4) SQL (4) Technical Support (3) attention to detail (3) Troubleshooting (2) Customer Experience (2)

📍 Locations

Toronto (21)

Air-Tek

Skills & Focus: Technical Support, Application Support, Troubleshooting, Incident Management, Customer Advocacy, Cloud Platforms, MongoDB, RabbitMQ, DataDog, Continuous Improvement
About the Company: Air-tek is a Canadian-based software company with a powerful suite of unique products that have already achieved a significant share of a huge global market.
Experience: 3+ years
Type: Full-Time

Nelson Education Ltd.

Skills & Focus: Technical Support, Customer Support, Troubleshooting, Documentation, Team Collaboration, Training, Product Knowledge, Feedback, Escalation, Customer Experience
About the Company: As the largest Canadian-owned and operated K-12 publisher, Nelson Education Ltd. is Canada's only heritage education content provider, known for its innovative…
Experience: 1 year or more
Type: Contract
Benefits: Comprehensive benefits package including access to on-site fitness center, LinkedIn Learning, mentorship, and Employee …

Cmic

Skills & Focus: client queries, technical support, problem-solving, analytical skills, collaborative environment, communication skills, knowledge base, workflow management, customer service, fast-paced environment
About the Company: CMiC delivers comprehensive and advanced enterprise and field operations solutions, purpose-built for construction and capital projects companies. Their softwa…
Experience: Previous technical support or customer service experience
Type: Full-time
Benefits: Competitive benefits Package (including Health & Dental benefits), Paid vacation and personal days, Townhall meetings, …

Ataccama

Skills & Focus: data management, customer support, problem solving, team collaboration, client success, technically complex issues, high-quality data, governed data, product teams, international team
About the Company: Ataccama is on a mission to power a better future with data. Our product enables both technical and less technical ‘data people’ across their organizations to …
Type: Full-time

Visa

Skills & Focus: technical contact, troubleshooting, escalated support, consulting, business analyst, product manager, Customer Service, implementation assistance, data visualization, Scrum team
About the Company: Visa is a global payments technology company that connects consumers, businesses, banks, and governments, enabling them to use digital currency instead of cash…
Type: Hybrid

Leap

Skills & Focus: cloud based software, SaaS, client support, technical issue resolution, self-help material, communication skills, customer service, Microsoft products, collaborative teamwork, attention to detail
About the Company: LEAP leads the world in the development and sale of cloud based legal practice management software for small law firms on a Software as a Service (SaaS) model.…
Experience: Experience with Microsoft products including MS Word and Excel, customer support experience preferred
Type: Hybrid
Benefits: Competitive compensation, Excellent group insurance benefits, RRSP with employer matching, Generous Paid Time Off (PTO)…

Behavox

Skills & Focus: technical support, ticket management, proactive troubleshooting, distributed systems, customer support, CRM tools, problem-solving, team communication, time management, attention to detail
About the Company: Behavox is shaping the future for how businesses harness their most important raw material - data. Our mission is bold: Organize enterprise data into actionabl…
Experience: 0-2 years of technical experience, preferably in an application support role within SAAS organization
Benefits: Benefits include great health coverage for employee and family, generous time-off policy and flexible work schedule.

Ecovadis

Skills & Focus: customer support, sustainability, assessment, engagement, feedback analysis, scorecard, methodology, communication, team collaboration, problem-solving
About the Company: EcoVadis is a global leader in sustainability rating, providing companies with the insight to improve sustainability performance in their supply chains.
Experience: 2+ years in customer support or related field
Type: Full-time

Luxoft

Skills & Focus: Murex, Financial Markets, Support, SQL, Unix, Testing, End of Day, Back-Office Workflows, Client Focus, Problem Solving
About the Company: Luxoft Financial Services has one of the world's leading Murex practices. We are a top-tier Murex Alliance Partner and a market leader in implementation, integ…
Experience: 2+ years in financial markets technology support role; 4+ years with Murex functionalities

Ether.Fi

CX Manager Toronto
Skills & Focus: CX team, crypto, customer engagement, blockchain technology, DeFi, knowledge management, support issues, customer feedback, analytical mindset, community inquiries
About the Company: Ether.fi started as a rapidly growing Ethereum liquid staking protocol where stakeholders retain control of their assets. The company is just a year in with a …
Experience: Proven experience as a CX Manager, Community Manager, or similar role in the crypto or tech industry
Type: Full time
Benefits: Competitive salary and equity offerings, Opportunity to work with cutting-edge technology, Comprehensive health, dental…

Blackrock

Skills & Focus: Client Service, Problem Solving, FinTech, SQL, UNIX, Collaboration, Communication, Analytical, Technical Skills, Customer Experience
About the Company: At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are sa…
Experience: 1-7 years of experience in financial services
Salary: CAD$107,000.00 - CAD$142,000.00
Benefits: healthcare, leave benefits, retirement benefits, flexible time off

Kyivstar.Tech

Skills & Focus: Technical Support, TPMS, Telecom, Project Management, System Maintenance, High-Performance Systems, Web Solutions, Mobile Solutions, Innovation, Entrepreneurial Culture
About the Company: Kyivstar.Tech is a Ukrainian hybrid IT company and a resident of Diya.City, a subsidiary of Kyivstar, one of Ukraine's largest telecommunications operators. Th…

Westpark Health Care Center

Skills & Focus: Technical Analyst, customer service, application support, client relationship, business needs, technology delivery, information technology, work model, hybrid, in-office
Salary: $36.90 to $46.13
Type: Permanent Full Time

Pagerduty, Inc.

Skills & Focus: technical support, customer service, debugging, integration issues, custom scripts, SaaS, Ruby, Python, APIs, SQL
About the Company: PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management, enabling customers to achieve operational efficiency at scale with the PagerDuty…
Experience: Hands-on experience supporting SaaS customers with troubleshooting in a related role
Salary: 120,000 - 187,000 USD
Type: Full-time
Benefits: Competitive salary, Comprehensive benefits package from day one, Flexible work arrangements, Company equity, Generous p…

Snowflake

Skills & Focus: technical support, SaaS environment, team management, customer success metrics, operational coverage, cloud support engineers, data-driven decisions, incident management, process improvement, cross-functional teams
About the Company: Snowflake Support is committed to providing high-quality resolutions to help deliver data-driven business insights and results. We form partnerships with custo…
Experience: 6+ years of technical support and service management experience; 2+ years in a supervisory role is required
Type: Full-time

Long View

Skills & Focus: customer service, service desk, IT support, end user experience, service excellence, tier I support, communications systems, global services, collaboration, innovation
About the Company: Long View is one of North America’s most dynamic IT providers, dedicated to creating an environment of collaboration, support, innovation, and belonging.

Snowflake

Skills & Focus: escalation management, customer support, cloud services, technical issues, customer experience, high integrity, data analysis, stakeholder engagement, communication skills, emotional intelligence
About the Company: Snowflake Support is committed to providing high-quality resolutions to help deliver data-driven business insights and results. We form partnerships with custo…
Experience: 8+ years of working as an Escalation Manager in a Support environment
Type: Full time

Vgw Canada Inc.

Skills & Focus: Quality Assurance, Quality Monitoring, customer assessments, feedback, analytical skills, problem-solving skills, Salesforce, Zendesk, Google Workspace, communication skills
About the Company: VGW is an interactive entertainment company, harnessing technology and creativity to deliver world-class, free-to-play online social games.
Experience: 2+ years in a contact center environment, preferably with direct Quality Assurance or Quality Monitoring experience

Air-Tek

Skills & Focus: Technical Account Manager, customer satisfaction, strategic plan, enterprise software, customer success, relationships, support requests, process improvement, software usage, training
About the Company: Air-tek is a Canadian-based software company with a powerful suite of unique products that have already achieved a significant share of a huge global market. T…
Experience: At least 4 years in a customer-facing position with complex enterprise software.
Type: Full-Time

Autofleet

Skills & Focus: technical support, customer service, problem-solving, product feedback, web technologies, scripting languages, customer-facing role, SQL, critical thinking, attention to detail
About the Company: A young and growing company focusing on providing technical support and feedback on their products and services.
Experience: 1+ year in customer-facing role - an advantage
Type: Full-time

Enable

Skills & Focus: customer support, software, frontline support, problem solving, troubleshooting, customer experience, support team, technical issues, business improvement, customer success
About the Company: Enable is transforming the supply chain with our cutting-edge rebate management software. We see rebates as a strategic advantage, strengthening partnerships, …
Experience: Associate, Experienced or Senior Customer Support Specialist roles

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