30 Technical And Product Support jobs in Toronto.

Hiring now: Consumer Support Spec @ Moen Incor, Sap Ixp Intern Prod Suppo @ Sap, Support Performance Lead @ Trustly, Support Engr L1 Support @ N8N, Sr Production Support Eng @ Marqeta, Application Support Analy @ Scotiabank, Prod Analyst @ Cmic, Sr Consultant Technical S @ Visa, Na @ Kyivstarte, Sr Murex Production Suppo @ Luxoft.Explore more at jobswithgpt.com.

🔥 Skills

technical support (13) customer service (8) customer support (7) SQL (7) troubleshooting (6) problem solving (6) problem-solving (4) communication skills (4) collaboration (4) attention to detail (4)

📍 Locations

Toronto (29) Oakville (1)
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Moen Incorporated

Consumer Support Specialist Oakville
Skills & Focus: consumer experience, technical support, product identification, resolution explanation, call management, negotiation skills, troubleshooting, call quality, product information, professional composure
About the Company: A leading manufacturer of kitchen and bath plumbing products, recognized for quality and innovation.
Experience: Experience in consumer support or related field preferred.
Type: Full-time

Sap

SAP iXp Intern - Product Support Toronto
Skills & Focus: Product Support, Software Design, Customer Support, Database, Technical Analysis, Networking, Programming, Debugging, Troubleshooting, Collaboration
About the Company: SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, a…
Experience: Student
Salary: 18.00 - 36.00 CAD
Type: Limited Full Time
Benefits: Limited benefits for employees hired into hourly or like roles subject to applicable plan/policy terms.

Trustly

Support Performance Lead Toronto
Skills & Focus: customer support, data-driven insights, strategic improvements, performance trends, QA calibrations, cue management, best practice library, high-stakes escalations, social listening, customer conversations
About the Company: At Trustly, we are on a mission to deliver a better way to pay and get paid. We are revolutionizing the payments industry by making Pay by Bank the new standar…

N8n

Support Engineer | L1 Support Toronto
Skills & Focus: support, JavaScript, DNS, HTTP/HTTPS, TCP/IP, customer satisfaction, communication, time management, escalation management, technical support
About the Company: n8n is a workflow automation platform that uniquely combines AI capabilities with business process automation. We give technical teams the flexibility of code …
Experience: At least 1-2 years of support engineering experience
Type: Full time
Benefits: Competitive compensation, Ownership, Work/life balance, Health & wellness, Future planning, Financial security, Career …

Marqeta

Senior Production Support Engineer Toronto
Skills & Focus: production support, customer satisfaction, technical issues, API technologies, Linux environment, SQL knowledge, Scriptwriting, monitoring tools, Incident management, Escalation management
About the Company: Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. …
Experience: 5+ years of experience in technical support, production support, or IT support for B2B customers
Salary: 82,700 - 103,400 CAD
Type: Full-time
Benefits: Multiple health insurance options, Flexible time off, Retirement savings program with company contribution, Equity in a…

Scotiabank

Application Support Analyst Toronto
Skills & Focus: technical support, incident management, application reliability, JavaScript, SQL, Microsoft Office, ServiceNow, Confluence, payments applications, customer focused culture
About the Company: Scotiabank is a leading bank in the Americas, providing a broad range of advice, products and services, including personal and commercial banking, wealth manag…
Experience: Incident Management experience; Previous experience in a technical or operational support helpdesk role
Type: Hybrid
Benefits: Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits starting on day one.

Cmic

Product Analyst Toronto
Skills & Focus: client queries, technical support, problem-solving, analytical skills, collaborative environment, communication skills, knowledge base, workflow management, customer service, fast-paced environment
About the Company: CMiC delivers comprehensive and advanced enterprise and field operations solutions, purpose-built for construction and capital projects companies. Their softwa…
Experience: Previous technical support or customer service experience
Type: Full-time
Benefits: Competitive benefits Package (including Health & Dental benefits), Paid vacation and personal days, Townhall meetings, …

Visa

Sr. Consultant, Technical Solutions Toronto
Skills & Focus: technical contact, troubleshooting, escalated support, consulting, business analyst, product manager, Customer Service, implementation assistance, data visualization, Scrum team
About the Company: Visa is a global payments technology company that connects consumers, businesses, banks, and governments, enabling them to use digital currency instead of cash…
Type: Hybrid

Kyivstar.Tech

N/A Toronto
Skills & Focus: IT company, technology solutions, product development, high-performance systems, innovation, entrepreneurial culture, mobile solutions, web solutions, technical support, challenge traditional approaches
About the Company: Kyivstar.Tech is a Ukrainian hybrid IT company, a resident of Diya City. It is a subsidiary of Kyivstar, one of the largest Ukrainian communications operators.…

Luxoft

Senior Murex Production Support BA Toronto
Skills & Focus: Murex, Financial Markets, Support, SQL, Unix, Testing, End of Day, Back-Office Workflows, Client Focus, Problem Solving
About the Company: Luxoft Financial Services has one of the world's leading Murex practices. We are a top-tier Murex Alliance Partner and a market leader in implementation, integ…
Experience: 2+ years in financial markets technology support role; 4+ years with Murex functionalities

Paddle

Customer Support Engineer Toronto
Skills & Focus: technical support, Javascript, HTML, CSS, SQL, APIs, debugging, customer success, problem solving, integration
About the Company: Paddle offers digital product companies a completely different approach to their payment infrastructure.
Experience: More than 2 years
Benefits: Attractive salaries, stock options, retirement plans, private healthcare, unlimited holidays, enhanced parental leave, …

Telus Agriculture & Consumer Goods

Customer Success Specialist – Agricultural Solutions Toronto
Skills & Focus: customer service, problem solving, agriculture, communication skills, service-level agreements, customer journey, technical support, collaboration, feedback, Google Suite
About the Company: TELUS Agriculture & Consumer Goods (TAC) is focused on leveraging technology to improve agricultural practices and enhance the production of food and consumer …
Experience: Mid Level
Type: Full-Time

Ataccama

Customer Support Specialist Toronto
Skills & Focus: data management, customer support, problem solving, technical knowledge, governed data, cloud data management, team collaboration, candid communication, customer centric, AI-powered solutions
About the Company: Ataccama is on a mission to power a better future with data. Our product enables both technical and less technical ‘data people’ across their organizations to …
Experience: Logical problem solving abilities in technical environments
Type: Full-time

Autofleet

Technical Support Agent Toronto
Skills & Focus: technical support, customer service, problem-solving, product feedback, web technologies, scripting languages, customer-facing role, SQL, critical thinking, attention to detail
About the Company: A young and growing company focusing on providing technical support and feedback on their products and services.
Experience: 1+ year in customer-facing role - an advantage
Type: Full-time

Paddle

Customer Support Specialist Toronto
Skills & Focus: customer support, communication, problem solving, customer service, empathy, remote work, team collaboration, feedback, escalation, innovation
About the Company: Paddle offers digital product companies a completely different approach to their payment infrastructure. Instead of assembling and maintaining a complex stack …
Experience: Entry-level
Type: Full-time
Benefits: Attractive salaries, stock options, retirement plans, private healthcare, well-being initiatives, unlimited holidays, e…

Telus

Product Care Specialist Toronto
Skills & Focus: customer, technology, team, retail, flexible schedule, support, repair, engage, solution, innovation
About the Company: TELUS is a people-focused, customer-first, purpose-driven team that works together every day to innovate and do good. They improve lives through technology sol…
Salary: $17 - $21 hourly
Type: Full-time
Benefits: Discounts on wireless technology, flexible and customizable medical, vision and dental benefits, maternity and parental…

The Adaptavist Group

Senior Support Engineer Toronto
Skills & Focus: Groovy, Java, JavaScript, troubleshooting, technical support, automation, mentoring, customer success, collaboration, continuous improvement
About the Company: The Adaptavist Group is a global family of companies with a common goal. We combine the best of teamwork, technology, and processes, helping all kinds of busin…
Type: Full-time
Benefits: Unlimited holiday (PTO) allowance, flexible working hours, MacBooks for employees, exceptional Time Away Policy includi…

Leap

Support Specialist Toronto
Skills & Focus: cloud based software, SaaS, client support, technical issue resolution, self-help material, communication skills, customer service, Microsoft products, collaborative teamwork, attention to detail
About the Company: LEAP leads the world in the development and sale of cloud based legal practice management software for small law firms on a Software as a Service (SaaS) model.…
Experience: Experience with Microsoft products including MS Word and Excel, customer support experience preferred
Type: Hybrid
Benefits: Competitive compensation, Excellent group insurance benefits, RRSP with employer matching, Generous Paid Time Off (PTO)…

Pagerduty, Inc.

Technical Support Engineer Toronto
Skills & Focus: customer support, technical support, debugging, integration, SaaS, coding, APIs, Ruby, Python, Major Incidents
About the Company: PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management, enabling customers to achieve operational efficiency at scale with the PagerDuty…
Experience: Experience supporting SaaS customers with troubleshooting in a related role.
Salary: 98,000 - 138,000 CAD
Type: Full-time
Benefits: Comprehensive benefits package from day one, flexible work arrangements, company equity, ESPP, retirement plan, generou…

Behavox

Associate Technical Support Specialist Toronto
Skills & Focus: technical support, ticket management, proactive troubleshooting, distributed systems, customer support, CRM tools, problem-solving, team communication, time management, attention to detail
About the Company: Behavox is shaping the future for how businesses harness their most important raw material - data. Our mission is bold: Organize enterprise data into actionabl…
Experience: 0-2 years of technical experience, preferably in an application support role within SAAS organization
Benefits: Benefits include great health coverage for employee and family, generous time-off policy and flexible work schedule.

Blackrock

Aladdin Client Experience, Associate Toronto
Skills & Focus: Client Service, Problem Solving, FinTech, SQL, UNIX, Collaboration, Communication, Analytical, Technical Skills, Customer Experience
About the Company: At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are sa…
Experience: 1-7 years of experience in financial services
Salary: CAD$107,000.00 - CAD$142,000.00
Benefits: healthcare, leave benefits, retirement benefits, flexible time off

Equifax

Customer Access Support, Bilingual Specialist Toronto
Skills & Focus: customer support, bilingual, troubleshooting, internet access, product knowledge, documentation, training, technology, B2B, financial services
About the Company: Equifax is a global data, analytics, and technology company that plays an essential role in the global economy by helping employers, employees, financial insti…
Type: Full time
Benefits: We offer comprehensive compensation and healthcare packages, paid time off, and organizational growth potential through…

Aviso Wealth

Application Support Analyst Toronto
Skills & Focus: Application Support, ITIL, SFTP, API, customer service, analytical skills, critical thinking, problem solving, collaboration, document management
About the Company: Aviso is a leading wealth management and investment services provider for the Canadian financial industry, with over $130 billion in total assets under adminis…
Experience: 2-4 years as Tier1/Tier2 Application Support in enterprise environment
Salary: $83,000 - $100,000 CAD annually
Type: Full-time
Benefits: Competitive compensation package, excellent health, dental and insurance benefits, generous vacation time, fitness bene…

Nylas

Senior Technical Writer Toronto
Skills & Focus: technical writing, API documentation, stakeholder management, sample code, documentation tools, user-centric writing, open source collaboration, communication skills, analytical skills, attention to detail
About the Company: At Nylas, we specialize in making it easier for developers to add email, calendar, and contact management features into their applications. We provide tools ca…
Experience: A minimum of 5 years in technical writing, specifically crafting comprehensive documentation for developer audiences.
Salary: $85,000 CAD to $105,000 CAD
Type: Full-time
Benefits: Healthcare: Extended healthcare coverage for you and your family; Unlimited Paid Time Off (PTO); RRSP with 3% employer …

Pagerduty, Inc.

Technical Support Engineer Toronto
Skills & Focus: technical support, customer service, debugging, integration issues, custom scripts, SaaS, Ruby, Python, APIs, SQL
About the Company: PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management, enabling customers to achieve operational efficiency at scale with the PagerDuty…
Experience: Hands-on experience supporting SaaS customers with troubleshooting in a related role
Salary: 120,000 - 187,000 USD
Type: Full-time
Benefits: Competitive salary, Comprehensive benefits package from day one, Flexible work arrangements, Company equity, Generous p…

Zafin

Cloud Support Analyst III Toronto
Skills & Focus: Cloud Support, SaaS, Azure, SQL, ITIL, Agile, Technical Support, Problem-Solving, Automation, Customer Engagement
About the Company: Founded in 2002, Zafin offers a SaaS product and pricing platform that simplifies core modernization for top banks worldwide. Our platform enables business use…
Experience: 5+ years of experience in application support, cloud infrastructure management, or software development.
Type: Hybrid
Benefits: competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and ro…

Enable

Customer Support Specialist Toronto
Skills & Focus: customer support, software, frontline support, problem solving, troubleshooting, customer experience, support team, technical issues, business improvement, customer success
About the Company: Enable is transforming the supply chain with our cutting-edge rebate management software. We see rebates as a strategic advantage, strengthening partnerships, …
Experience: Associate, Experienced or Senior Customer Support Specialist roles

Sap Fioneer

Quality Support Engineer Toronto
Skills & Focus: Compliance, Stakeholder Management, Financial Services, Process Design, Service Delivery Quality, Audit Support, Innovative Thinking, Communication Skills, Team Player, Agile Environment
About the Company: SAP Fioneer builds software and platforms that enable banks, insurance companies and challengers to run, transform and grow cost efficiently and at scale and s…
Experience: Strong experience in designing processes and procedure for efficiency and alignment with compliance requirements. Experienced in the financial services environment. Strong experience in stakeholder management.
Type: Full-time
Benefits: Opportunity to shape the fast-changing financial services landscape. Flexibility to work and gain experience in differe…

Marketcircle

Customer Service & Support Specialist Toronto
Skills & Focus: customer service, technical support, macOS, iOS, troubleshooting, billing support, live chat, problem-solving, communication, collaboration
About the Company: Marketcircle provides software solutions tailored for small business owners and professionals, focusing on macOS and iOS platforms.
Salary: TBD (commensurate with experience)
Type: Full-time
Benefits: Comprehensive medical, dental, and vision coverage; Flexible work arrangements; Access to learning resources, training,…

Ether.Fi

CX Manager Toronto
Skills & Focus: CX team, crypto, customer engagement, blockchain technology, DeFi, knowledge management, support issues, customer feedback, analytical mindset, community inquiries
About the Company: Ether.fi started as a rapidly growing Ethereum liquid staking protocol where stakeholders retain control of their assets. The company is just a year in with a …
Experience: Proven experience as a CX Manager, Community Manager, or similar role in the crypto or tech industry
Type: Full time
Benefits: Competitive salary and equity offerings, Opportunity to work with cutting-edge technology, Comprehensive health, dental…