BrainStation
BrainStation is a global leader in digital skills training and workforce transformation. Established in 2012, BrainStation works with instructors from the most…
Coordinator, Growth Operations
Toronto
- Skills: customer experience, inbound customer interactions, triage requests, process improvement, documentation, team collaboration, dynamic environment, creative problem-solving, multi-project management, software proficiency
- Level: entry
- Type: full_time
Netomi AI
We are on a mission to create artificial intelligence that builds customer love for the world’s largest global brands. Our platform is used by some of the larg…
AI Specialist
Toronto
- Skills: artificial intelligence, customer experience, Generative AI, technical background, innovation, creativity, personal responsibility, initiative, dedication, customer love
- Level: mid
- Type: full_time
Veeva Systems
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the…
Senior Product Manager
Toronto
- Skills: Product Management, SaaS, Cloud-based, Commercial Solutions, Service Center, Customer Success, Agile, UX, Collaboration, Life Sciences
- Level: mid
- Type: full_time
TELUS Digital
TELUS Digital is an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers. They des…
Client Success Director - Digital Healthcare
Toronto
- Skills: digital health, customer experience, strategy, productization, delivery, enterprise software, cloud-native services, organizational change, healthcare technology, consultant management
- Level: mid
- Type: full_time
Secoda
Secoda makes the experience of exploring and using data as intuitive, fast, and useful as using Google Search.
Customer Success Manager - Enterprise
Toronto
- Skills: customer success, enterprise relationships, renewals, growth, ARR, customer experience, support, engagement, technical challenges, product
- Level: mid
- Type: full_time
TELUS Digital
TELUS Digital, a division of TELUS, one of Canada's largest telecommunications providers, is a renowned digital consulting firm focusing on innovative digital …
Director of Client Success - Digital Healthcare
Toronto
- Skills: digital transformation, healthcare, strategy, leadership, client success, consulting, cloud, customer experience, innovation, project management
- Level: mid
- Type: full_time
Zensurance
Zensurance is redefining commercial insurance for Canadian businesses.
Renewals Specialist
Toronto
- Skills: InsurTech, commercial insurance, customer experience, renewals, mentorship, policy retention, complex accounts, team collaboration, leadership tasks, process improvements
- Level: mid
- Type: full_time
Visa
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial instituti…
Sr. Consultant, Client Success
Toronto
- Skills: Client Services, payment processing, product adoption, Client Success transformation, operational solutions, cross-functional initiatives, client engagement, client relationships, analytical skills, payment industry
- Level: mid
- Type: full_time
MaintainX
MaintainX is the world's leading Asset and Work Intelligence platform for industrial and frontline environments. We are a modern IoT-enabled cloud-based tool f…
Enterprise Customer Success Manager
Toronto
- Skills: Customer Success, B2B SaaS, Enterprise Accounts, Product Demonstrations, Stakeholders, Customer Retention, Interpersonal Skills, Analytical Mindset, Data-Driven Decisions, Upsell Opportunities
- Level: mid
- Type: full_time
Mentimeter
Mentimeter is an engagement tool with a clear goal in mind. To turn presentations into conversations. Through real-time interactivity and clear visualizations,…
Manager, Customer Success
Toronto
- Skills: Customer Success, Account Managers, Coaching, B2B Software, SaaS, Management, Team Development, KPI, Negotiation, Relationship Management
- Level: mid
- Type: full_time
Zip
Zip has created a new category and developed the leading solution in the $50B+ procurement space, providing a simple, consumer-grade user experience for enterp…
Senior Customer Success Manager
Toronto
- Skills: Customer Success, B2B SaaS, procurement technologies, project management, stakeholder management, data-driven metrics, customer engagement, work efficiency, technical solutions, team collaboration
- Level: senior
- Type: full_time
Zensurance
Zensurance is redefining commercial insurance for Canadian businesses. As a leading InsurTech, we make getting the right coverage simple, fast, and accessible …
Technical Service Representative - Retention
Toronto
- Skills: InsurTech, customer experience, billing issues, client accounts, technical service, teamwork, collaboration, innovation, problem-solving, industry expertise
- Level: entry
- Type: full_time
Easyship
Easyship is revolutionizing logistics for eCommerce. With our all-in-one cloud based shipping software, businesses of all shapes and sizes have the tools neede…
Customer Success Manager
Toronto
- Skills: logistics, shipping, eCommerce, relationship management, KPI tracking, problem-solving, data analysis, API integrations, CRM software, project management
- Level: mid
- Type: full_time
Rogers Communications
We are committed to connecting Canadians through unique partnerships, our world-class network and content Canadians love—and our innovative team is growing.
Mgr 5GHI Customer Retention
Toronto
- Skills: Customer Retention, Churn reduction, Cross-functional teams, Data-driven decision making, Customer segmentation, Marketing strategies, Customer lifetime value, Communication skills, Analytical skills, Project management
- Level: mid
- Type: full_time
ADP
We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administr…
Manager, Client Retention
Etobicoke
- Skills: client retention, Technical Loss of Business, forecasting, process optimization, client relationship management, risk mitigation strategies, analytical strength, strategic thinking, collaboration, data analysis
- Level: mid
- Type: full_time
Boosted.ai
Boosted.ai is building AI purpose-built for finance to help teams do more. Our mission is to optimize investing and boost productivity. We’re already trusted b…
Client Success Associate
Toronto
- Skills: Client Success, AI technology, financial markets, portfolio management, customer experience, automation, data analysis, communication skills, problem-solving, relationship management
- Level: entry
- Type: full_time
Loopio Inc.
Loopio is a remote-first workplace known for its collaborative environment, focusing on optimizing customer experience platforms to drive growth.
Revenue Operations Analyst (CX)
Toronto
- Skills: Revenue Operations, Gainsight, Customer Experience, Automation, Process Design, Cross-Functional Collaboration, Technical Support, Customer Success, Sales Tools, Continuous Improvement
- Level: mid
- Type: full_time
Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use…
Customer Success Engineer
Toronto
- Skills: customer success, technical consulting, integration, RESTful APIs, payments, ecommerce, software development, project management, technical communication, data intelligence
- Level: mid
- Type: full_time
Shakudo
Shakudo is building the world’s first operating system for data and AI, providing fully automated, best-in-class open-source components tailored to each busine…
Engagement Manager
Toronto
- Skills: customer success, enterprise software, machine learning, AI adoption, technical consulting, stakeholder engagement, project delivery, data applications, cross-functional collaboration, programming
- Level: mid
- Type: full_time
ServiceNow
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today …
Sr Customer Success Manager - Banking
Toronto
- Skills: Customer Success, AI integration, project management, collaboration, problem-solving, technical health, stakeholder engagement, business outcomes, use case development, ServiceNow
- Level: senior
- Type: full_time