Last updated: 2025-11-13
56 Customer Success Management jobs in Toronto.
ADP
We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administr…
Etobicoke
- Skills: client retention, Technical Loss of Business, forecasting, process optimization, client relationship management, risk mitigation strategies, analytical strength, strategic thinking, collaboration, data analysis
- Level: mid
- Type: full_time
Loopio Inc.
Loopio is a remote-first workplace known for its collaborative environment, focusing on optimizing customer experience platforms to drive growth.
Toronto
- Skills: Revenue Operations, Gainsight, Customer Experience, Automation, Process Design, Cross-Functional Collaboration, Technical Support, Customer Success, Sales Tools, Continuous Improvement
- Level: mid
- Type: full_time
Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use…
Toronto
- Skills: customer success, technical consulting, integration, RESTful APIs, payments, ecommerce, software development, project management, technical communication, data intelligence
- Level: mid
- Type: full_time
Shakudo
Shakudo is building the world’s first operating system for data and AI, providing fully automated, best-in-class open-source components tailored to each busine…
Toronto
- Skills: customer success, enterprise software, machine learning, AI adoption, technical consulting, stakeholder engagement, project delivery, data applications, cross-functional collaboration, programming
- Level: mid
- Type: full_time
Anaplan
At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform.
Toronto
- Skills: customer success, account management, AI-infused scenario planning, platform adoption, customer relationships, renewal contracts, implementation success, business transformation, project management, forecasting
- Level: mid
- Type: full_time
Datadog
Datadog is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in t…
Toronto
- Skills: Customer Success, Account Management, SaaS, Enterprise, B2B, Onboarding, Product Training, Client Advocacy, Portfolio Management, Usage Trends
- Level: mid
- Type: full_time
#paid
At #paid, we’re on a mission to empower creators to do what they love—create. Our marketplace connects vetted creators with some of the world’s most iconic bra…
Toronto
- Skills: client success, campaign management, creator relationships, internal workflows, support, accountability, communication, execution, collaboration, transparency
- Level: entry
- Type: full_time
Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use…
Toronto
- Skills: Technical Account Management, fintech, SaaS, user experience, leadership, coaching culture, customer success, revenue growth, APIs, SQL
- Level: senior
- Type: full_time
ServiceNow
ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.
Toronto
- Skills: Customer Success, C-Suite, Client Engagement, Governance, AI Integration, Account Management, Transformation Leadership, IT Strategy, Professional Services, Consulting
- Level: senior
- Type: full_time
Zensurance
Toronto
- Skills: renewal retention, customer service, coaching, performance management, team leadership, insurance, process optimization, Net Promoter Score, cross-sell opportunities, client escalations
- Level: mid
- Type: full_time
PagerDuty, Inc.
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as …
Toronto
- Skills: program management, cross-functional programs, customer success, SaaS, change management, forecasting, resource planning, utilization management, stakeholder management, operational scalability
- Level: senior
- Type: full_time
ServiceNow
ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelli…
Toronto
- Skills: Customer Success Management, AI Integration, Transformation Leadership, Governance Frameworks, C-Suite Consulting, IT Strategy, Project Management, Stakeholder Engagement, Product Adoption, Risk Management
- Level: senior
- Type: full_time
PolicyMe
At PolicyMe, we are Canada’s leading digital insurance solution, offering straightforward and affordable financial protection for families from coast to coast.…
Toronto
- Skills: insurance, Customer Success, consultative sales, HubSpot, life insurance, pipeline management, health benefits, critical illness insurance, digital insurance solutions, customer experience
- Level: mid
- Type: full_time
Cority
Cority is the global enterprise EHS software provider creating industry-leading technology to empower those who transform the way the world works. For over 35 …
Toronto
- Skills: EHS software, SaaS platform, business development, client satisfaction, operational performance, sustainable performance, teamwork, innovation, sales goals, coachable
- Level: entry
- Type: full_time
Intuit
Toronto
- Skills: Customer Success, Customer Experience, Data Analysis, Generative AI, SQL, Hybrid Work, Financial Technology, Innovation, Employee Benefits, Tax Preparation
- Level: mid
- Type: full_time
Paddle
Paddle offers digital product companies a completely different approach to their payment infrastructure. Instead of assembling and maintaining a complex stack …
Toronto
- Skills: customer support, SaaS, Zendesk, transactional queries, refunds, cancellations, investigative mindset, remote work, team collaboration, customer-centric
- Level: entry
- Type: full_time
Intuit
Toronto
- Skills: customer experience, data, marketing, software engineering, tax, financial technology, AI, collaboration, innovation, personalized experiences
- Level: mid
- Type: full_time
ADP
We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administr…
Etobicoke
- Skills: Client Retention, Technical Loss of Business, Data Analysis, Collaboration, Financial Acumen, Risk Mitigation, Forecasting, Reporting, Retention Strategies, Process Optimization
- Level: mid
- Type: full_time
Equifax
At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helpin…
Toronto
- Skills: Customer Success, Fraud & Identity, Data Analytics, Predictive Insights, Performance Metrics, Fraud Case Management, Compliance, Financial Services, Client Support, Training
- Level: mid
- Type: full_time
Achievers
Achievers offers more than just a thank you program. Our employee recognition and rewards software inspires employees to recognize everyone, every day, everywh…
Toronto
- Skills: Customer Success, Employee Recognition, Salesforce, SaaS, Technical Solutions, Account Management, KPI, Engagement, Product Adoption, Data Analysis
- Level: mid
- Type: contract