32 Customer Onboarding And Success jobs in Toronto.

Hiring now: Postsales Customer Care L @ Pointclick, Software Implementation C @ Pointclick, Mgr Of Implementation @ Maintainx, Bilingual Client Success @ The Canadi, Associate Dir Or Dir Cybe @ Liberty Mu, Implementation Consultant @ Lightspeed, Customer Success Mgr @ Scispot, Dir Revenue Enablement @ Loopio, Client Onboarding Associa @ Fundthroug, Customer Success Dir @ Axonify.Explore more at jobswithgpt.com.

šŸ”„ Skills

project management (6) customer experience (6) onboarding (6) customer success (5) communication (5) SaaS (4) training (4) Customer Success (4) cross-functional teams (3) process improvement (3)

šŸ“ Locations

Toronto (30) Mississauga (2)
šŸ” Go to full job search

Pointclickcare

Post-Sales Customer Care Liaison Mississauga
Skills & Focus: post-sales, customer care, healthcare solutions, software commercialization, product leaders, professional services, technical services, customer success, project management, SaaS

Pointclickcare

Software Implementation Consultant Mississauga
Skills & Focus: Software Implementation, LTPAC, Customer Liaison, Workflows, Business Outcomes, Consultant, Trusted Advisor, Configuration, Customer Value, Solution Adoption
About the Company: PointClickCare is a leading North American healthcare technology platform enabling meaningful care collaboration and realā€time patient insights. For over 20 yeā€¦

Maintainx

Manager of Implementation Toronto
Skills & Focus: implementation, project management, client satisfaction, software solutions, team leadership, cross-functional teams, mentoring, process improvement, localization, software development
About the Company: MaintainX is the world's leading Asset and Work Intelligence platform for industrial and frontline environments. We are a modern IoT-enabled cloud-based tool fā€¦
Experience: 5 years
Type: Full-time
Benefits: Competitive salary and meaningful equity opportunities, healthcare, dental, and vision coverage, 401(k) / RRSP enrollmeā€¦

The Canadian Press

Bilingual Client Success Consultant Toronto
Skills & Focus: Client Success, Customer Service, SaaS, Onboarding, Training, Consultative Approach, Relationship Building, Problem Solving, Media Relations, Communication
About the Company: Canada's bilingual national news agency, trusted by leading media brands to deliver fast, accurate and impartial reporting for more than 100 years.
Experience: Minimum 3 yearsā€™ experience in a client success, customer service or pre-sales/post-sales solutions consultant role, preferably at B2B SaaS companies and/or media companies.
Type: Full-time
Benefits: Competitive salary, paid vacation, pension, health and dental benefits, flexible hours in a hybrid/remote working envirā€¦

Liberty Mutual Canada

Associate Director or Director - Cyber Risk Engineering Toronto
Skills & Focus: customer experience, technical workflows, cross-functional teams, project management, customer journey, KPI, data analysis, customer advocacy, strategic goals, diversity
About the Company: Liberty Mutual Canada is the Canadian operation of Liberty Mutual Insurance Company. We offer a broad suite of commercial insurance products and solutions to mā€¦
Experience: 8+ years relevant experience
Benefits: - A premier flexible work environment (a combination of on-site & remote work) supporting our employees - Competitive hā€¦

Lightspeed Commerce

Implementation Consultant II Toronto
Skills & Focus: customer success, onboarding, training, data import, KPI, workflow, retail, communication, Google Sheets, Excel
About the Company: Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and pā€¦
Experience: Intermediate
Type: Full-time
Benefits: Lightspeed RSU program, Unlimited paid time off policy, Flexible working policy, Health insurance, Health and wellness ā€¦

Scispot

Customer Success Manager Toronto
Skills & Focus: Customer Success, Biotech, Wet Lab Workflows, Bioinformatics, Client Onboarding, Customer Support, Project Management, Life Sciences, Analytical Skills, Problem Solving
About the Company: Scispot.com is at the forefront of automating and digitizing life science operations, offering a platform that revolutionizes how biotech companies conduct theā€¦
Experience: 1+ years in customer success, business operations, consulting, or a related field; preference for experience in life sciences
Salary: $48K - $60K CAD / 0.05% - 0.10%
Type: Full-time
Benefits: Full healthcare, Remote work, Huge upside and growth

Loopio Inc.

Director, Revenue Enablement Toronto
Skills & Focus: Revenue Enablement, training, onboarding, sales skills, product training, enablement programs, revenue performance, project management, communication skills, analytical mindset
About the Company: Loopio is a remote-first workplace that focuses on supporting its employees' growth and well-being, providing a supportive culture with ongoing feedback and leā€¦
Experience: 8 to 10 years of experience in a Revenue Enablement, Revenue Ops, Product Marketing or similar role at a SaaS company
Type: Full time
Benefits: wide range of health and wellness benefits, monthly phone and internet subsidy, work-from-home budget, flexibility in cā€¦

Fundthrough

Client Onboarding Associate Toronto
Skills & Focus: Client Onboarding, Sales, Business Development, Fintech, Invoice Financing, Lead Management, Consultative Sales, Account Management, Pipeline Management, Cross-functional Collaboration
About the Company: FundThrough is a leading fintech company accelerating cash flow and enabling growth for small and medium sized businesses that sell to large customers and waitā€¦
Experience: 1-2 years in sales or business development
Type: Full-time
Benefits: Opportunity to leave your mark on a growing startup, competitive compensation, including stock options, health benefitsā€¦

Axonify

Customer Success Director Toronto
Skills & Focus: Customer Success, platform adoption, strategic alignment, customer relationships, content strategy, action plans, business evolution, value story, long-term success, retention
About the Company: Axonify is the frontline enablement solution thatā€™s science-backed and proven to maximize the potential of workforces. Our vision is to reinvent the frontline ā€¦

Cloudtalk

Senior Customer Success Manager Toronto
Skills & Focus: Customer Success, B2B SaaS, customer journey, revenue expansion, data-driven, technical aptitude, onboarding, stakeholder management, communication software, analytics tools
About the Company: CloudTalk's AI-powered business communication platform helps 4,000+ sales and support teams make customer experience the greatest competitive advantage for driā€¦
Experience: Proven experience in Customer Success, Onboarding, or Account Management in a SaaS company.
Type: Full-time
Benefits: 1-1 Coaching sessions, Unlimited Paid Time Off, Volunteering Days, Home office budget, MacBook for work, Fitness Allowaā€¦

Scotiabank

Director, Success Management Toronto
Skills & Focus: networking, customer success, stakeholder management, vendor relations, banking, audits, process improvements, operational efficiency, telephony, communication
About the Company: Scotiabank is a leading bank in the Americas. Guided by our purpose: 'for every future', we help our customers, their families and their communities achieve suā€¦
Type: Hybrid
Benefits: Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.

Visa

Senior Consultant, Service Experience Toronto
Skills & Focus: client service experience, product launches, optimization, service experience, client onboarding, implementations, operational efficiency, regional feedback, product integration, subject matter expert

Deliverect

Strategic Accounts Program Manager Toronto
Skills & Focus: Strategic, Accounts, Program, Manager, customer goals, onboarding, technical alignment, operational success, restaurant partners, collaboration
About the Company: As a rapidly scaling global SaaS unicorn, Deliverect stands at the forefront of revolutionising technological solutions for the dynamic hospitality and Q-commeā€¦

Servicenow

Senior Engagement Manager Toronto
Skills & Focus: Customer Engagement, AI integration, Project Management, stakeholder reporting, cross-functional teams, customer experience, analytics, negotiation, presentation skills, critical thinking
About the Company: At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world canā€™t wait, and we innovate inā€¦
Experience: Minimum of 10 years of high-tech/SaaS industry experience, 5+ years in Customer Engagement roles
Type: Full-time

Scotiabank

Senior Manager, Business Banking Operations Optimization - Lending (1 Year Termā€¦ Toronto
Skills & Focus: Business Banking, Operations Optimization, Client Experience, Lending, Standardization, Project Management, Regulatory Requirements, Compliance, Cross-functional Collaboration, Interpersonal Communication
About the Company: Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve suā€¦
Experience: Minimum 5+ years of banking industry experience
Benefits: Inclusive workplace that values diversity of thought, background, and experience
PIC Portfolio Administrator Toronto
Skills & Focus: client service, business development, relationship management, portfolio administration, risk management, compliance, financial planning, market goals, client onboarding, product knowledge
About the Company: Scotiabank is a leading bank in the Americas, committed to helping customers achieve success through a broad range of financial solutions.
Experience: Two years industry experience

Maintainx

Implementation Consultant Toronto
Skills & Focus: implementation, software, customer onboarding, API integration, training, support, client management, troubleshooting, communication, operations
About the Company: MaintainX is the world's leading Asset and Work Intelligence platform for industrial and frontline environments. A modern IoT-enabled cloud-based tool for reliā€¦
Experience: 4+ years of relevant experience in software implementation, customer onboarding, application engineer, business consulting, maintenance, reliability, operations, engineering, and/or construction.
Type: Full-time
Benefits: Competitive salary, equity opportunities, healthcare, dental, vision coverage, 401(k) / RRSP enrollment, and PTO.

Nutanix

Customer Experience Architect Toronto
Skills & Focus: customer experience, technical background, building relationships, customer satisfaction, technical onboarding, hybrid multicloud solutions, customer success, stakeholder engagement, Nutanix Certified Expert, customer feedback
About the Company: Nutanix is an equal opportunity employer committed to fostering an inclusive working environment that values collaboration, technical credibility, and the oppoā€¦
Experience: 8-12 years
Salary: USD $0 - $0 per year
Type: Remote
Benefits: Full range of medical, financial, paid time off benefits, including 401(k) eligibility, vacation, sick time, and parentā€¦

Financeit

Merchant Onboarding Specialist Toronto
Skills & Focus: merchant onboarding, business-to-business, sales, CRM, Salesforce, customer service, multitask, compliance, documentation, bilingual
About the Company: Financeit is a point-of-sale financing provider serving some of the largest home improvement and retail organizations in Canada.
Experience: 1+ year of experience managing successful business-to-business sales and service relationships.
Type: Contract
Benefits: An award-winning culture with a collaborative & inclusive team. Competitive pay and performance-based bonus. Committed ā€¦

Scotiabank

Specialist, IAM Onboarding Toronto
Skills & Focus: IAM Onboarding, Access Control Matrix, User Management, Entitlement Management, Application Onboarding, Process Improvement, Data Analysis, Microsoft Applications, Identity Security, Cloud Platforms
About the Company: Scotiabank is a leading bank in the Americas, helping customers achieve success through a broad range of financial advice, products, and services.
Experience: 3+ years of hands-on working experience with IAM.
Type: Hybrid
Benefits: Competitive Rewards program including bonus, flexible vacation, personal and sick days, and benefits that start on day ā€¦

Fabric

Sr. Director of Customer Delivery Toronto
Skills & Focus: enterprise software, customer delivery, AI, automation, retail transformation, implementation lifecycle, project management, customer experience, operational excellence, onboarding
About the Company: fabric is a next-generation commerce platform that provides commerce services for building world-class experiences.
Experience: 10+ years of leadership experience in enterprise Retail SaaS
Salary: CAD $170K to 225K

Salesforce

Customer Success Manager, Tableau Toronto
Skills & Focus: Customer Success, Technical Consulting, Salesforce, Technical Support, SaaS, Stakeholder Management, Relationship Building, Feature Guidance, Business Value, Adoption
About the Company: Salesforce is a leading cloud-based software company that focuses on customer relationship management (CRM) and provides a range of enterprise applications focā€¦
Experience: Minimum of 8 years work experience in Technical Customer Success, SaaS platform, or related fields.
Salary: CAD 115,200 - CAD 158,400
Type: Full-time

Brainstation

Coordinator, Growth Operations Toronto
Skills & Focus: customer experience, inbound customer interactions, triage requests, process improvement, documentation, team collaboration, dynamic environment, creative problem-solving, multi-project management, software proficiency
About the Company: BrainStation is a global leader in digital skills training and workforce transformation. Established in 2012, BrainStation works with instructors from the mostā€¦
Experience: 1-2 years of work experience in customer success, or a related industry
Benefits: Comprehensive Health & Wellness Benefits Package, Retirement Planning, Parental Leave Program, New Device Allowance, Soā€¦

Financeit

Merchant Onboarding Administrator Toronto
Skills & Focus: merchant onboarding, underwriting, credit, risk management, customer service, documentation, compliance, communication, Salesforce, financial services
About the Company: Financeit is a point-of-sale financing provider serving some of the largest home improvement and retail organizations in Canada. Our platform helps businesses ā€¦
Experience: At least one year of hands-on experience in personal credit lending and underwriting practices
Benefits: We offer more than just the basics, take advantage of: An award-winning culture with a collaborative & inclusive team. ā€¦

Telus

Client Service Manager - Benefits Management & Enrollment Solutions Toronto
Skills & Focus: Client Services, Team Development, Client Portfolio Health, Operational Excellence, Performance Management, Risk Management, Process Optimization, Stakeholder Management, Benefits Management, Customer Experience
About the Company: Weā€™re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutā€¦
Experience: 10+ years experience in benefits administration and enrollment industry, including systems, processes; 5+ years leading client-facing teams.
Salary: $92,000-$138,000
Type: Full Time
Benefits: Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, ā€¦

Manulife Financial Corporation

Advisor Support Coordinator Toronto
Skills & Focus: advisor support, communication, relationship management, onboarding process, strategic planning, team development, performance monitoring, process improvement, transition planning, service programs
About the Company: Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better.
Experience: Minimum of 5+ years of experience in supporting advisors, preferably in a corporate or advisory setting.
Salary: $86,250.00 CAD - $155,250.00 CAD
Type: Hybrid
Benefits: Health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrā€¦

Wealthsimple

Director, CXO Toronto
Skills & Focus: client experience, high net worth clients, onboarding, operations management, sales support, leadership, process innovation, collaboration, data-driven, client support
About the Company: Wealthsimple is on a mission to help everyone achieve financial freedom by reimagining what it means to manage your money. Using smart technology, we take finaā€¦

Maintainx

Implementation Consultant Toronto
Skills & Focus: software implementation, customer onboarding, client management, API integration, data conversion, business logic, training, support, client relationships, problem-solving
About the Company: MaintainX is the world's leading Asset and Work Intelligence platform for industrial and frontline environments. We are a modern IoT-enabled cloud-based tool fā€¦
Experience: 4+ years
Benefits: Competitive salary and meaningful equity opportunities. Healthcare, dental, and vision coverage. 401(k) / RRSP enrollmeā€¦

Nutanix

Customer Experience Architect Toronto
Skills & Focus: customer experience, customer success, relationship management, technical onboarding, product adoption, customer satisfaction, hybrid multicloud solutions, customer feedback, data center technology, architectural frameworks
About the Company: Nutanix is a cloud computing company that provides a hyper-converged infrastructure platform that integrates compute, storage, networking, and virtualization iā€¦
Experience: 8-12 years
Salary: USD $ 0 - USD $ 0 per year
Benefits: The total compensation package includes other elements like sign-on bonus, stock units, medical benefits, 401(k), and pā€¦

Enable

Integrations Project Lead Toronto
Skills & Focus: integrations, project management, customer data, leadership, stakeholder communication, project delivery, risk management, team capacity, best practices, SaaS
About the Company: Enable is a rapidly growing, series-D funded SaaS company that focuses on creating a healthy, vibrant supply chain ecosystem through partner collaboration.

Aviso Wealth

Onboarding Officer Toronto
Skills & Focus: Onboarding, Customer Service, Financial Industry, Operational Support, Process Improvement, Dataphile, Compliance, Advisor Support, Bilingual, Microsoft Office
About the Company: Aviso is a leading wealth management and investment services provider for the Canadian financial industry, with over $130 billion in total assets under adminisā€¦
Experience: Minimum of 2-3 years of experience in the financial industry, preferably in an Operations or Service Center role
Salary: $55,000 - $65,000 CAD annually
Type: Full-time
Benefits: Competitive compensation package, excellent health and dental benefits, generous vacation time, fitness benefit, parentā€¦