48 Technical And Product Support jobs in Tokyo.

Tokyo

• Skills: Technical Support, SaaS, Customer Engagement, Problem Solving, Communication Skills, Case Management Tools, Programming Languages, Customer-Centric, Teamwork, Technical Escalation
• Experience: 3-6 years experience supporting a technical product, ideally in SaaS or Mobile
• Type: Full-time

Tokyo

• Skills: Technical Support, Problem Solving, Internet Technologies, Customer Support, Troubleshooting, Command Line Tools, Web Servers, Scripting Languages, Communication Skills, Bilingual

Musashino

• Skills: customer service, technical support, programming, debugging, HTTP, SQL, REST, customer success, incident response, Ruby on Rails
• Experience: Extensive experience in any programming language and systematic debugging.

Tokyo

• Skills: customer success, technical support, cloud deployments, troubleshooting, vmware, Kubernetes, Google Cloud Platform, AWS, Azure, scripting
• Experience: 4+ years doing enterprise technical support/Dev Ops, Troubleshooting including advanced issues such as snapshots, replication, data recovery, cloud deployments, networking, and vmware administration
• Type: Full-time

Tokyo

• Skills: support, customer success, escalation, technical aspect, machine learning workflows, customer lifecycle, APAC region, processes, practices, growth

Tokyo

• Skills: Cloud Support, Operations Management, Customer Assistance, Process Enhancement, Team Management, Customer Experience, Collaboration, Problem Resolution, System Issue Management, Strategy Development

Tokyo

• Skills: Technical Support, Customer Interaction, Linux, Cloud Security, Technical Issues, Education, Integrations, Problem Solving, Continuous Learning, Collaboration
• Experience: Some programming experience and a basic knowledge of Linux
• Type: Full-time

Tokyo

• Skills: Technical Account Manager, post sales management, support, engineering teams, sales, issue resolution, customer service, technical support, troubleshooting, Linux
• Experience: 5+ years of experience in engineering/IT industry

Tokyo

• Skills: Technical Support, Incident Management, Customer Communication, Escalation, Management, Team Leadership, Business Impact, Stakeholder Interaction, Problem Solving, Customer Satisfaction
• Experience: 5+ years of management experience in a support or escalation team
• Type: Full time

Tokyo

• Skills: Customer Success, Support, Engineering, Professional Services, Cybersecurity, Collaboration, Problem-solving, High-touch sales, Technical Q&A, Webinars

Tokyo

• Skills: B2B, customer-facing, technical support, technical account management, solutions engineering, customer lifecycle management, technical success strategies, REST APIs, troubleshooting, communication
• Experience: 10+ years
• Type: Full-time

Tokyo

• Skills: technical support, API, SDK, SaaS, telecommunications, troubleshooting, customer experience, RESTful APIs, messaging technologies, networking
• Experience: 3+ years as a Support Engineer in the telecommunications or SaaS sectors

Tokyo

• Skills: integration, automation, solutions consulting, customer engagement, best practices, technical documentation, cloud deployments, SQL, customer support, process optimization
• Experience: 3+ years of hands-on experience in solutions and implementation consulting.

Tokyo

• Skills: テクニカルサポート, 問題解決, 顧客サービス, トラブルシューティング, 製品, サービス, コミュニケーション, デジタルアダプション, エンゲージメント, ガイダンス

Tokyo

• Skills: technical support, SaaS, customer engagement, Zendesk, Jira, Confluence, programming, Linux, professional development, collaboration
• Experience: 2+ years of related experience
• Type: Full-time

Musashino

• Skills: customer success, technical inquiries, problem-solving, debugging, engineering support, solution development, code contributions, complex issue resolution, customer advocacy, observability
• Type: Full-time

Tokyo

• Skills: Technical Solutions Manager, Customer Success, REST APIs, SSO frameworks, SaaS, customer relationships, project management, technical knowledge, communication, language AI
• Experience: 4+ years of work experience, with at least one year in client-facing software implementation or account management at a SaaS company
• Type: Full time

Tokyo

• Skills: technical support, product development, customer feedback, application troubleshooting, business managers support, scientific cooperation, technical presentations, performance issues, regulatory standards, market analysis

Tokyo

• Skills: Product Support, Customer Success, Technical Leadership, Incident Response, Security Proxies, NGFW, SSL/IPSec VPNs, Firewalls, Customer Management, Team Management
• Experience: More than 5 years of experience managing teams of up to 15 members
• Type: Full-time

Tokyo

• Skills: クラウドHPC, デジタルトランスフォーメーション, 技術サポート, シミュレーション, AI, データ活用, 顧客満足, 技術的アドバイス, 業務効率化, ベンチマーク
• Experience: 顧客対応経験（テクニカルアカウントマネージャー、ソリューションアーキテクトなど）
• Type: 正社員
• Salary: 年収1,000万円〜1,500万円

Tokyo

• Skills: Warranty, Technical support, Customer service, Complaint handling, Product performance monitoring, Training, Field-engineering support, Market complaint data, Technical inquiries, Consumer touch points

Tokyo

• Skills: technical support, customer success, troubleshooting, problem solving, salesforce products, data management, multitasking, analysis, training, web services
• Experience: 3-5 years in technical support or related service role
• Type: Full time

Tokyo

• Skills: Product Support, SaaS, Cybersecurity, Technical Support, Threat Intelligence, API, Incident Resolution, Client Support, Project Management, Problem-Solving
• Experience: Minimum of 3 years experience working in the Japanese IT/SaaS industry
• Type: Full-time

Tokyo

• Skills: troubleshoot, debug, diagnose, customer issues, serviceability, cloud product, support experience, knowledge bases, technology partners, continuous learning
• Type: Full-time

Tokyo

• Skills: customer support, technical support, issue resolution, cross-functional collaboration, performance metrics, knowledge library, communication skills, analytical skills, problem-solving, SaaS
• Experience: At least 2 years of experience in technical support, customer service or similar.
• Type: Full-time

Tokyo

• Skills: technical support, software development, API integration, documentation, developer experience, programming languages, training, virtual communication, problem-solving, collaboration
• Experience: At least 4 years of full-stack software development experience
• Type: Full-time

Tokyo

• Skills: Technical Support, Engineering Simulation, Customer Satisfaction, Ansys AI, Fluid Dynamics, Problem-solving, Mechanical Engineering, Customer Success, Software Integration, Data Analysis
• Experience: Required minimum 2 years of professional experience in an engineering software environment
• Type: Full-time

Tokyo

• Skills: leadership, support, technical, management, team, customers, processes, incident, metrics, collaborative

Tokyo

• Skills: Support Engineering, Customer Support, Technical Troubleshooting, CI/CD, Support Ticketing, Networking, Security, Git, Distributed Systems, Automation
• Experience: 4+ years of technical product support or engineering

Tokyo

• Skills: support, technical support, team leadership, incident management, process development, technical leadership, customer support, problem-solving, cross-functional collaboration, enterprise support
• Experience: 10+ years in enterprise technical support or management

Yokohama

• Skills: technical support, customer consultation, problem-solving, product demonstrations, sales channel development, embedded technology, automotive industry, customer engagement, solution proposals, training

Tokyo

• Skills: client experience, payment support, refund support, inbound inquiries, root cause analysis, client education, communication, problem solving, stakeholder collaboration, feedback collection
• Type: Part-time

Tokyo

• Skills: AI, ITSM, ITIL, cloud software, technical support, project management, service delivery, customer satisfaction, communication, problem-solving
• Type: full_time
• Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Tokyo

• Skills: IT support, internship, communication skills, troubleshooting, packaging techniques, environmental considerations, remote support tools, hardware setup, software experience, professional dialogue
• Type: internship
• Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Tokyo

• Skills: Telehealth, customer support, patient issues, process improvement, service targets, communication, technology, attention to detail, healthcare, problem solving
• Type: full_time
• Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Tokyo

• Skills: AI integration, technical support, customer experience, troubleshooting, JavaScript, communication, problem-solving, collaboration, diagnostic tools, workflow automation
• Type: full_time
• Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Tokyo

• Skills: technical support, customer service, problem-solving, diagnostic procedures, operational excellence, mentoring, coaching, IT investments, remote diagnostic, troubleshooting
• Type: full_time
• Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Tokyo

• Skills: Ansys Mechanical, Engineering simulation, AI-based technologies, Structural analysis, Explicit dynamics, Heat transfer, Numerical methods, Customer satisfaction, Problem-solving, Customer relationship management
• Type: full_time
• Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}