18 It Support And Service Desk jobs in Tokyo.

Hiring now: Endtoend Responsible For @ Boschgroup, Technical Support Engr @ Cloudflare, Local It Tech @ Ubisoft, Field Service Engr I Fe1 @ Intuitive , Technical Help Desk Impro @ Rakuten Ic, Network Monitoring Spec @ Rakuten Mo, Trade Floor Support Analy @ Not Specif, Application Support Analy @ Epam, It Support Spec @ Openai, It Ops Spec @ Notion.Explore more at jobswithgpt.com.

🔥 Skills

troubleshooting (6) technical support (5) problem solving (4) customer service (4) communication (4) hardware (3) software (3) collaboration (3) IT support (3) scripting (2)

📍 Locations

Tokyo (17) Yokohama (1)
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Boschgroup

End-to-End Responsible for System Test Yokohama
Skills & Focus: System Test, Planning, Execution, Global Team, Customer, Collaboration, Reporting, Ticket Creation, Findings, Coordination

Cloudflare

Technical Support Engineer Tokyo
Skills & Focus: technical support, problem solving, customer service, command line tools, troubleshooting, scripting, web servers, communication, internet technologies, technical inquiries
About the Company: At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites…

Ubisoft

Local IT Technician Tokyo
Skills & Focus: on-site support, remote support, hardware, software, training, inventory management, asset management, event support, IT infrastructure, vendor management

Intuitive Surgical

Field Service Engineer I (FE1) Tokyo
Skills & Focus: Field Service, Technical Support, Customer Satisfaction, Troubleshooting, Installation, Maintenance, Service Contracts, Training, Clinical Systems, Process Improvement
About the Company: We are proud of our work Our achievements have been recognized and celebrated around the world.
Experience: 1-3 years of field service experience preferred
Type: Full-time
Benefits: Our benefits extend far beyond your hourly pay or salary, including a family-friendly culture and support for professio…

Rakuten Ichiba

Technical Help Desk Improvement Role Tokyo
Skills & Focus: communication, business analysis, problem solving, technical support, system development, e-commerce, operations, customer success, web services, flexibility
About the Company: Rakuten Ichiba is one of the largest e-commerce shopping centers in Japan with approximately 60,000 stores opening and a total annual distribution of approxima…
Experience: Experience of overcoming difficult situations with your own ideas and ability to execute, strong interest in new web services, apps, and technologies.

Rakuten Mobile

Network Monitoring Specialist Tokyo
Skills & Focus: network quality, customer experience, complaint handling, work management, incident management, communication skills, collaboration, Japanese language, escalation, priorities management
About the Company: The Unified Monitoring & Rescue Operations Department is responsible for overseeing service and network quality to maintain the resiliency of the Cloud Native …
Experience: Experience in network operations or customer service handling.
Type: Full-time

Epam

Application Support Analyst Tokyo
Skills & Focus: application support, supply chain management, logistics, service delivery, migrations, web apps, SQL database, business analysis, technical documentation, continuous improvement
About the Company: EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our …
Experience: 3+ years in IT application support and operations
Benefits: Extensive opportunities for internal training and self-development, supportive workplace culture, recognition as a Grea…

Openai

IT Support Specialist Tokyo
Skills & Focus: IT support, troubleshooting, hardware, software, network issues, vendor management, procurement, process improvement, macOS, ServiceNow
About the Company: OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the bounda…
Type: Full time

Epam

Cloud Support Engineer (Infrastructure - JA) Tokyo
Skills & Focus: Cloud Support Engineer, Infrastructure, IAAS, incident management, problem management, change management, Linux/UNIX, Windows Server, cloud computing, scripting
About the Company: EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our …
Experience: 3+ years’ experience as a Systems Engineer or System Administrator
Benefits: Great Place To Work-Certified™ in 2024, Glassdoor’s Top 100 Best Places to Work in 2023, extensive opportunities for in…

Ubisoft

Local IT Technician Tokyo
Skills & Focus: IT support, hardware, software, Windows OS, inventory management, event support, customer liaison, infrastructure management, technical training, problem-solving
About the Company: Ubisoft is a French video game company known for creating popular game franchises such as Assassin's Creed, Far Cry, and Just Dance.
Experience: 2+ years in IT support or related field
Type: Full-time

Notion

IT Operations Specialist Tokyo
Skills & Focus: IT support, SaaS productivity tools, user lifecycle management, asset lifecycle management, IT compliance, ITIL, hardware troubleshooting, process improvement, cross-functional collaboration, cultural differences
About the Company: We're on a mission to make it possible for every person, team, and company to be able to tailor their software to solve any problem and take on any challenge. …
Experience: Expert-level troubleshooting capabilities, native-level Japanese language proficiency, strong decision-making and problem-solving skills.
Salary: Competitive cash compensation, equity, and benefits
Type: Full-time
Benefits: Highly competitive cash compensation, equity, and benefits. Reasonable accommodations for qualified individuals with di…

Limit Break

IT Engineer Tokyo
Skills & Focus: technical support, hardware troubleshooting, software support, network issues, IT security policies, user training, IT ticketing systems, Mac and Windows OS, WIFI networks setup, startup experience
About the Company: Limit Break is founded by global industry leaders in mobile gaming, aiming to unlock the potential of digital markets and transform gaming economies for player…
Experience: 2+ years experience in Information Technology
Type: On-site

Servicenow

Support Engineer Tokyo
Skills & Focus: technical support, customer service, ServiceNow software, troubleshooting, problem solving, communication skills, collaboration, diagnostic tools, customer experience, flexibility
About the Company: ServiceNow is a cloud computing platform to help companies manage digital workflows for global enterprises, providing the technology to enhance customer servic…
Experience: Experience in customer support and IT troubleshooting.
Type: Full-time

Ncr Corporation

Customer Engineer - Hardware Maintenance Tokyo
Skills & Focus: hardware installation, preventive maintenance, troubleshooting, call center support, customer engineer, IT project planning, infrastructure deployment, customer proposals, training programs, diversity and inclusion
About the Company: NCR Corporation is a leader in transforming, connecting, and running technology platforms for self-directed banking, retail, and restaurants. It is headquarter…
Type: Full-time
Benefits: e-learning, internal training, various workshops

Woven By Toyota

PC Support Technician Tokyo
Skills & Focus: Windows, macOS, Linux, technical escalations, IT Operations Support, user experiences, continuous improvement, collaborative team culture, support processes, world class service
About the Company: Woven by Toyota, a part of the Toyota Group, is challenging the current state of mobility through human-centric innovation and empowering mobility transformati…
Experience: Hands-on, highly skilled PC Support technician with experience in desktop support.
Type: Full-time

楽天生命

ヘルプデスク担当 Tokyo
Skills & Focus: ヘルプデスク, PCキッティング, 在庫管理, ユーザ問い合わせ対応, 障害調査対応, 業務推進, マネージメント経験, 金融機関業務経験, セルフスターター, コミュニケーション力
About the Company: 楽天グループはイノベーションを通じて、人々と社会を“エンパワーメント”することを経営の基本理念としています。様々なECサービスや金融サービスを提供し、保険グループは成長中の事業です。
Experience: ヘルプデスク経験が5年以上, Windows経験が5年以上, 運用保守の経験が3年以上, PCキッティング作業が2年以上
Type: Full-time

Knowbe4

Tech Support Tokyo
Skills & Focus: technical support, customer service, troubleshooting, ticketing queue, IT Security, collaboration, configuration, documentation, communication, time management
About the Company: KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around …
Experience: Minimum of 1 year experience in similar or related position
Benefits: We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition r…