15 Customer Support And Service jobs in Tokyo.

Hiring now: Customer Support Consulta @ Supportyou, Client Service Spec @ Apollo, Ecommerce Online Site Ops @ Marriott I, Online Exam And Customer @ Peoplecert, Customer Care Expert @ Wix, Prod Spec @ Turnitin, Implementation Consultant @ Hudl, Customer Service Rep @ Binance, Prod Support Analyst @ Workato, Player Support Team Membe @ Niantic.Explore more at jobswithgpt.com.

🔥 Skills

communication skills (4) Japanese (3) client support (3) remote work (2) Communication Skills (2) Team Player (2) Microsoft Office (2) customer service (2) team collaboration (2) technical support (2)

📍 Locations

Tokyo (14) Yokohama (1)
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Supportyourapp

Customer Support Consultant Yokohama
Skills & Focus: customer support, multicultural environment, communication skills, analytical skills, relationship building, CRM systems, remote work, customer happiness practices, team KPIs, secure information handling
About the Company: SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work…
Experience: At least 6 months of experience in a customer support role
Type: Full-time
Benefits: Flexible schedule, Opportunity to work fully remotely, Inclusive international environment, Compensation in USD, Good b…

Apollo

Client Service Specialist Tokyo
Skills & Focus: Client Service, Client Management, Investment Products, Operational Issues, Onboarding, Communication Skills, Team Player, Project Management, Microsoft Office, Fluency in Japanese and English
About the Company: Apollo is a high-growth, global alternative asset manager. In our asset management business, we seek to provide our clients excess return at every point along …
Experience: 5+ years of prior experience in a client services role at an alternative asset management firm or investment/private bank
Type: Full-time

Marriott International

E-Commerce Online Site Operations Staff (Japanese Speaker) Tokyo
Skills & Focus: E-Commerce, Online Operations, Japanese, Order Processing, Guest Support, Inventory Management, Vendor Management, Microsoft Office, Teamwork, Flexibility
About the Company: Marriott International is a leading global hotel company that operates a portfolio of brands, including luxury hotels and resorts.
Experience: More than 1 year of experience in operating EC sites
Type: Full Time

Peoplecert

Online Exam and Customer Experience Assistant Tokyo
Skills & Focus: customer service, exam supervision, administrative tasks, problem solving, team collaboration, Agile team, certification process, technical support, customer satisfaction, multinational business
About the Company: PeopleCert is a global leader in certification services, providing high-quality and reliable examinations.
Experience: Experience in a similar role preferred.
Type: Full-time

Wix

Customer Care Expert Tokyo
Skills & Focus: Customer Care, Technical Solutions, User Satisfaction, Customer Relations, User Experience, Cross-Department Collaboration, Japanese Language, English Language, User Needs, Content Suitability

Turnitin

Product Specialist Tokyo
Skills & Focus: client support, technical queries, problem-solving, communication skills, team-oriented environment, product issues, product management, technical documentation, customer relations, strategic initiatives
Experience: Technical or customer support background

Hudl

Implementation Consultant Tokyo
Skills & Focus: Implementation Consultant, customer training, Hudl Sportscode, multilingual, customer experience, team collaboration, data analysis, customer insights, flexible work policy, SaaS
About the Company: We build great teams by hiring the best people to ensure a supportive culture. Our mission is to help teams from all over the world enhance their performance t…
Experience: Experience in customer-facing roles; familiarity with Hudl Sportscode; problem-solving abilities; multilingual (Japanese, Korean, English)
Salary: ¥5,175,000 — ¥8,625,000 JPY
Benefits: Flexible vacation time, company-wide holidays, remote work options, medical and retirement benefits, Employee Assistanc…

Peoplecert

オンライン試験インヴィジケーター（試験監督） Tokyo
Skills & Focus: オンライン試験, 監督業務, 顧客サービス, 技術的問い合わせ, 英語及び日本語スキル, 対人コミュニケーション, 期限厳守, コンピュータリテラシー, カスタマーサービス, チーム環境
About the Company: 世界200カ国以上で展開するEdTechのリーディングカンパニーで、一緒に働いてみませんか。
Experience: 類似の職種で最低1年の経験
Type: 契約
Benefits: 在宅勤務で出社なし、国際的かつダイナミックな業務環境、認定資格の試験を年間2試験無料提供、膨大なラーニング経験、個人とプロフェッショナルの育成.

Binance

Customer Service Representative Tokyo
Skills & Focus: customer service, cryptocurrency exchange, client-facing, support, ticketing system, live chat, phone call, customer queries, Japanese, English
About the Company: Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by o…
Type: Full-time

Workato

Product Support Analyst Tokyo
Skills & Focus: Product Support, Customer Support, Japanese Fluency, Debugging, Application Support, Integration Technology, Troubleshooting, Communication Skills, Team Player, Time Management
About the Company: Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline ope…
Experience: 1-3 years of experience in the IT industry troubleshooting and responding to customer inquiries
Type: Full-time
Benefits: Multitude of benefits, vibrant and dynamic work environment, flexible and trust-oriented culture

Turnitin

Product Specialist Tokyo
Skills & Focus: client support, technical support, problem-solving, communication skills, fast-paced environment, Learning Management Systems, web technologies, Software as a Service (SaaS), technical documentation, Microsoft Office products
About the Company: When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For over 25 years, Turnitin has partner…
Experience: Bachelor’s degree or applicant with experience working in a customer support role
Type: Full-time
Benefits: Remote First Culture, Health Care Coverage, Education Reimbursement, Competitive Paid Time Off, 4 Self-Care Days per ye…

Niantic

Player Support Team Member Tokyo
Skills & Focus: player experience, multilingual support programs, OKRs, cross-functional teams, support tools, content creation, localization processes, live events, project leadership, solution-oriented approaches
About the Company: Niantic's global-scale augmented reality platform and digital map powers spatial computing experiences in the real world. Incubated out of the Maps team at Goo…
Experience: 3+ years in streamlining and scaling Player Experience or operational programs in the digital industry
Salary: JPY 7,074,000.00 - JPY 7,860,000.00 + bonus + equity + benefits
Type: Hybrid (in-office 3 days a week)
Benefits: Comprehensive benefits, bonus, equity, flexible hybrid work schedule

Apollo

Client Service Specialist Tokyo
Skills & Focus: client service, client support, operational support, account management, onboarding, collateral, business development, project management, Japanese, English
About the Company: Apollo is a high-growth, global alternative asset manager that seeks to provide clients with excess return at every point along the risk-reward spectrum.
Experience: 5+ years
Benefits: Apollo provides meaningful coverage for both you and your family.

Figma

Enterprise Support Specialist Tokyo
Skills & Focus: Enterprise Support, technical SaaS product, customer experience, diagnose issues, consultative communication, empathetic problem solving, system administration, troubleshooting SAML/SSO, UX/UI design, cross-functional alignment
About the Company: Figma is growing our team of passionate people on a mission to make design accessible to all. Figma helps entire product teams brainstorm, design and build bet…
Experience: 2+ years’ experience working in a support environment for a technical SaaS product
Type: Full-time

Fxpro

Client Relationship Manager (Japanese speaking) Tokyo
Skills & Focus: client relationship management, client satisfaction, proactive engagement, financial industry, communication skills, CRM tools, market trends, problem-solving skills, Japanese speaker, remote work
About the Company: a leading international fintech company
Experience: 4+ years in a similar role within the industry
Salary: Competitive compensation package
Type: Full-Time
Benefits: Flexibility of remote work, all the equipment you need, 21 days off and 10 sick leaves annually, 50% discount on langua…