Last updated: 2025-06-14
29 Customer Support And Experience jobs in Tokyo.
Hiring now: Customer Success Engineer @ Woven By T, Customer Service Coordinator @ Sgs, Customer Exp Team Member @ Taskus, Resolution Manager @ Nutanix, Behavioral Interview Preparation @ Intuitive , Client Service Representative @ Interactiv, Online Exam And Customer Exp Assistant @ Peoplecert, Customer Exp Manager Marvelous Designer @ Clo Virtua, Payment Exp Associate I @ Flywire, Customer Support Specialist @ Notion. Explore more at at jobswithgpt.com
🔥 Skills
communication skills (7)
communication (6)
problem-solving (6)
customer experience (5)
problem solving (5)
customer support (5)
customer service (4)
collaboration (4)
process improvement (4)
customer satisfaction (3)
📍 Locations
Tokyo (23)
Yokohama (1)
Woven by Toyota
Woven by Toyota, a part of the Toyota Group, is challenging the current state of mobility through human-centric innovation and empowering mobility transformati…
Customer Success Engineer
Tokyo
- Skills: Customer Success, Engineering, Stakeholder Management, Problem Solving, Communication Skills, Adaptability, Mobility, Innovation, Business Development, Collaboration
- Type: Hybrid
SGS
SGS is a global leader in inspection, verification, testing and certification, providing reliable and high-quality services worldwide.
Customer Service Coordinator
Yokohama
- Skills: customer service, coordination, communication, global environment, inspection, verification, testing, hybrid work, OJT, work-life balance
- Type: Hybrid
TaskUs
TaskUs is focused on providing world-class customer experience as the backbone of the company, emphasizing innovation, growth, and a culture of constant motion.
Customer Experience Team Member
Tokyo
- Skills: customer experience, KPI, critical thinking, problem solving, multitasking, computer literacy, flexibility, team player, communication skills, training participation
- Experience: Previous call experience preferred but not required
- Type: Full-time
Nutanix
Resolution Manager
Tokyo
- Skills: Resolution Management, Technical Support, Customer Escalations, Crisis Management, Incident Management, Communication Skills, Team Leadership, Process Improvement, Technical Literacy, Multitasking Skills
- Experience: Minimum of 4 years experience in critical/crisis situation management for technical customer escalations.
Intuitive Surgical
At Intuitive, we work together to advance minimally invasive care and strive to achieve meaningful progress daily.
Behavioral Interview Preparation
Tokyo
- Skills: behavioral interview, STAR method, soft skills, collaborative, conflict resolution, leadership style, pressure management, problem-solving, communication skills, teamwork
Interactive Brokers Group, Inc.
Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. W…
Client Service Representative
Tokyo
- Skills: client service, inquiries, account opening, AML, KYC, troubleshooting, problem-resolution, communication, research, multitask
- Experience: 2-3 years in Client Service and/or Financial Service preferred. Fresh graduates with a Finance, Law, Accounting, or Information Systems are encouraged to apply.
PeopleCert
PeopleCert is a global leader in certification services, providing high-quality and reliable examinations.
Online Exam and Customer Experience Assistant
Tokyo
- Skills: customer service, exam supervision, administrative tasks, problem solving, team collaboration, Agile team, certification process, technical support, customer satisfaction, multinational business
- Experience: Experience in a similar role preferred.
- Type: Full-time
CLO Virtual Fashion
CLO Virtual Fashion provides a range of services related to fashion, from concept planning and design development to production, marketing, fitting, and stylin…
Customer Experience Manager, Marvelous Designer
Tokyo
- Skills: customer experience, user feedback, community engagement, social media analysis, retention strategy, data analysis, communication skills, customer support, problem-solving, project management
- Experience: 2+ years in software or media entertainment industry
- Type: Full Time
Intuitive Surgical
At Intuitive, we work together to advance minimally invasive care and strive to achieve meaningful progress in the medical technology industry.
Behavioral Interview Preparation
Tokyo
- Skills: behavioral interview, preparation, STAR method, soft skills, teamwork, collaboration, leadership, experience, challenge, medical technology
Flywire
Payment Experience Associate I
Tokyo
- Skills: payment, customer service, problem-solver, communication, international, solution-oriented, customer experience, collaboration, feedback, initiative
Notion
Notion is on a mission to make it possible for every person, team, and company to be able to tailor their software to solve any problem and take on any challen…
Customer Support Specialist
Tokyo
- Skills: customer support, technical support, issue resolution, cross-functional collaboration, performance metrics, knowledge library, communication skills, analytical skills, problem-solving, SaaS
- Experience: At least 2 years of experience in technical support, customer service or similar.
- Type: Full-time
Wix2
Customer Care Expert
Tokyo
- Skills: customer care, technical solutions, website analysis, user satisfaction, collaboration, support, relationship building, problem-solving, user needs, communication
Wix
Wix is a global platform that provides solutions for creating websites, e-commerce stores, and online presence.
Customer Care Expert
Tokyo
- Skills: Customer Care, Technical Solutions, User Satisfaction, Customer Relations, User Experience, Support, Interaction, Behavior Analysis, Communication, Problem Solving
CP One Japan LLC
A rapidly growing startup backed by global tech giants and venture capital, specializing in food delivery applications in Japan.
Customer Experience Department Recruitment
Tokyo
- Skills: Customer Experience, CX Improvement, Customer Support, Process Optimization, KPI Management, Customer Satisfaction, CS Policy, Quality Monitoring, Customer Feedback, Operational Guidelines
- Experience: 5+ years in customer service or related industry
- Type: Full-time
Intuitive Surgical
Intuitive, a pioneer and market leader in robotic-assisted surgery, strives to foster an inclusive and diverse team dedicated to advancing minimally invasive c…
Customer Service Representative
Tokyo
- Skills: customer inquiries, order processing, SAP ERP, CRM, customer support, problem-solving, order management, cross-functional teams, relationship building, process improvement
- Experience: Under 3 years of professional experience
CP One Japan合同会社
Japanese-based company supporting Rocket Now, a rapidly growing food delivery startup using AI technology, backed by major global investors including Softbank.
Flywire
Client Experience Senior Associate
Tokyo
- Skills: client experience, payment support, refund support, inbound inquiries, root cause analysis, client education, communication, problem solving, stakeholder collaboration, feedback collection
- Type: Part-time
AccorHotel
<p><strong><em>Fairmont Tokyo open on July 1, 2025</em></strong></p>
Canine Ambassador
Tokyo
- Skills: customer service, canine behavior, dog training, pet care, hospitality, communication skills, event organization, social media, flexibility, interpersonal skills
Eucalyptus
Eucalyptus is the company behind 'Juniper', one of the world’s largest weight management programs combining GLP-1 medication with a tailored nutrition and exer…
Operations Specialist
Tokyo
- Skills: Telehealth, customer support, patient issues, process improvement, service targets, communication, technology, attention to detail, healthcare, problem solving
- Type: full_time
project44
project44 is on a mission to make supply chains work by revolutionizing supply chains with its High-Velocity Supply Chain Platform. It optimizes global product…
Customer Support Specialist
Tokyo
- Skills: supply chain, customer support, logistics, problem-solving, database queries, technical specialist, customer experience, visibility platform, communication skills, time management
- Type: full_time
Rakuten Symphony
Part of the Rakuten Group, focused on enhancing customer experiences through innovative applications and services.
Customer Education Specialist
Tokyo
- Skills: customer education, mobile applications, web services, content creation, VOC analysis, customer experience, FAQ development, stakeholder communication, service delivery, cross-functional collaboration
- Type: full_time
Manulife Financial Corporation
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better.
Planlight Advisor (Sales Staff)
Tokyo
- Skills: Life Insurance, Customer Service, Compliance, Sales Support, Digitalization, Interpersonal Skills, PC Skills, Financial Services, Hybrid Work, Team Collaboration
- Type: full_time