12 Customer Support And Experience jobs in Tokyo.

Hiring now: Customer Service Coordina @ Sgs, Coordinatorevent Planning @ Marriott I, Customer Success Engr @ Woven By T, Online Exam And Customer @ Peoplecert, Customer Exp Team Member @ Taskus, Behavioral Interview Prep @ Intuitive , Player Support Team Membe @ Niantic, Mgr Worldwide Support @ Nutanix, Not Specified @ Iichi, Client Service Rep @ Interactiv.Explore more at jobswithgpt.com.

🔥 Skills

customer service (3) communication (3) problem-solving (3) Communication Skills (3) communication skills (3) teamwork (2) Problem Solving (2) Collaboration (2) problem solving (2) technical support (2)

📍 Locations

Tokyo (10) Yokohama (1) Odawara (1)
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Sgs

Customer Service Coordinator Yokohama
Skills & Focus: customer service, coordination, communication, global environment, inspection, verification, testing, hybrid work, OJT, work-life balance
About the Company: SGS is a global leader in inspection, verification, testing and certification, providing reliable and high-quality services worldwide.
Type: Hybrid
Benefits: Hybrid work arrangement, 78%+ paid leave acquisition rate, full paid leave on the first day of employment, a positive w…

Marriott International

Coordinator-Event Planning Tokyo
Skills & Focus: event planning, customer service, sales, communication, guest relations, relationship building, time management, organization, teamwork, problem-solving
About the Company: Marriott International is a global hospitality company that manages and franchises a broad portfolio of hotels and related lodging facilities.
Experience: At least 1 year of related work experience or hotel experience
Type: Full-time

Woven By Toyota

Customer Success Engineer Tokyo
Skills & Focus: Customer Success, Engineering, Stakeholder Management, Problem Solving, Communication Skills, Adaptability, Mobility, Innovation, Business Development, Collaboration
About the Company: Woven by Toyota, a part of the Toyota Group, is challenging the current state of mobility through human-centric innovation and empowering mobility transformati…
Type: Hybrid

Peoplecert

Online Exam and Customer Experience Assistant Tokyo
Skills & Focus: customer service, exam supervision, administrative tasks, problem solving, team collaboration, Agile team, certification process, technical support, customer satisfaction, multinational business
About the Company: PeopleCert is a global leader in certification services, providing high-quality and reliable examinations.
Experience: Experience in a similar role preferred.
Type: Full-time

Taskus

Customer Experience Team Member Tokyo
Skills & Focus: customer experience, KPI, critical thinking, problem solving, multitasking, computer literacy, flexibility, team player, communication skills, training participation
About the Company: TaskUs is focused on providing world-class customer experience as the backbone of the company, emphasizing innovation, growth, and a culture of constant motion.
Experience: Previous call experience preferred but not required
Type: Full-time

Intuitive Surgical

Behavioral Interview Preparation Tokyo
Skills & Focus: behavioral interview, STAR method, soft skills, collaborative, conflict resolution, leadership style, pressure management, problem-solving, communication skills, teamwork
About the Company: At Intuitive, we work together to advance minimally invasive care and strive to achieve meaningful progress daily.

Niantic

Player Support Team Member Tokyo
Skills & Focus: player experience, multilingual support programs, OKRs, cross-functional teams, support tools, content creation, localization processes, live events, project leadership, solution-oriented approaches
About the Company: Niantic's global-scale augmented reality platform and digital map powers spatial computing experiences in the real world. Incubated out of the Maps team at Goo…
Experience: 3+ years in streamlining and scaling Player Experience or operational programs in the digital industry
Salary: JPY 7,074,000.00 - JPY 7,860,000.00 + bonus + equity + benefits
Type: Hybrid (in-office 3 days a week)
Benefits: Comprehensive benefits, bonus, equity, flexible hybrid work schedule

Nutanix

Manager, Worldwide Support Tokyo
Skills & Focus: leadership, technical support, team management, process improvement, customer support, problem-solving, collaboration, technical duties, metrics management, communication skills
Experience: 10+ years of experience in enterprise technical support
Resolution Manager Tokyo
Skills & Focus: Resolution Management, Technical Support, Customer Escalations, Crisis Management, Incident Management, Communication Skills, Team Leadership, Process Improvement, Technical Literacy, Multitasking Skills
Experience: Minimum of 4 years experience in critical/crisis situation management for technical customer escalations.

Iichi

Not specified Tokyo
Skills & Focus: 手仕事, クラフト作品, マーケットプレイス, 木工, 陶磁, ガラス, 皮革, 染織, 彫金, オンラインサービス
About the Company: iichi（いいち）は日本の様々な作り手による手仕事やクラフト作品を販売・直接購入できるマーケットプレイスです。木工、陶磁、ガラス、皮革、染織、彫金など、多様な分野の作り手が約3万人登録（2025年現在）しています。月間100万人の買い手が訪れるクラフト作品のマーケットプレイスとして、これまで成長を遂げてきました。

Interactive Brokers Group, Inc.

Client Service Representative Tokyo
Skills & Focus: client service, inquiries, account opening, AML, KYC, troubleshooting, problem-resolution, communication, research, multitask
About the Company: Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. W…
Experience: 2-3 years in Client Service and/or Financial Service preferred. Fresh graduates with a Finance, Law, Accounting, or Information Systems are encouraged to apply.
Benefits: Competitive Salary, annual performance-based bonus and stock grant; Social Security / Insurance benefits; Competitive p…

H&M

Sales Advisor Odawara
Skills & Focus: Customer Experience, Sales, Retail, Team Player, Communication Skills, Inventory Management, Flexibility, Problem Solving, Product Display, Collaboration
About the Company: H&M is a multinational clothing retail company known for its affordable fashion for men, women, and children.
Type: Part-time