12 Customer Support Agent jobs in Tokyo.

Hiring now: Customer Support Consulta @ Supportyou, カスタマーサービスエージェント @ Peoplecert, Freelance Interpreter @ Welocalize, Client Service Spec @ Apollo, Biz Ops Support @ Rakuten Pa, Customer Care Expert @ Wix, Implementation Consultant @ Hudl, Customer Service Rep @ Binance, Prod Spec @ Turnitin, Player Support Team Membe @ Niantic.Explore more at jobswithgpt.com.

🔥 Skills

communication skills (4) customer service (3) technical support (3) remote work (2) Japanese (2) team collaboration (2) customer support (1) multicultural environment (1) analytical skills (1) relationship building (1)

📍 Locations

Tokyo (11) Yokohama (1)
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Supportyourapp

Customer Support Consultant Yokohama
Skills & Focus: customer support, multicultural environment, communication skills, analytical skills, relationship building, CRM systems, remote work, customer happiness practices, team KPIs, secure information handling
About the Company: SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work…
Experience: At least 6 months of experience in a customer support role
Type: Full-time
Benefits: Flexible schedule, Opportunity to work fully remotely, Inclusive international environment, Compensation in USD, Good b…

Peoplecert

カスタマーサービス・エージェント Tokyo
Skills & Focus: カスタマーサービス, 日本語, 英語, コミュニケーション能力, 柔軟性, 顧客中心のアプローチ, インバウンドリクエスト, 業務システム, 最低1年の経験, 学士号
About the Company: グローバルリーダーとして活躍し、世界の一流企業で使用されるベストプラクティスやビジネスに不可欠なスキルの評価・認証を提供するEdTechのリーディングカンパニー。200カ国以上で展開している。
Experience: 最低1年の経験
Type: リモート勤務
Benefits: 在宅勤務、平日09:00-17:00の固定勤務、英語使用の機会、2試験無料提供、膨大なラーニング経験、100％バーチャルな採用プロセス。

Welocalize

Freelance Interpreter Tokyo
Skills & Focus: Japanese, Korean, interpretation, computer technology, data protection, virtualization, IoT, cloud solutions, digital transformation, communication skills
About the Company: We provide interpreting services to clients across various industries, including medical, finance, legal, and high-tech.
Experience: Minimum 5 years of interpretation experience
Type: Freelance
Benefits: Transparent processes and professional vendor communication.

Apollo

Client Service Specialist Tokyo
Skills & Focus: Client Service, Client Management, Investment Products, Operational Issues, Onboarding, Communication Skills, Team Player, Project Management, Microsoft Office, Fluency in Japanese and English
About the Company: Apollo is a high-growth, global alternative asset manager. In our asset management business, we seek to provide our clients excess return at every point along …
Experience: 5+ years of prior experience in a client services role at an alternative asset management firm or investment/private bank
Type: Full-time

Peoplecert

Online Exam and Customer Experience Assistant Tokyo
Skills & Focus: customer service, exam supervision, administrative tasks, problem solving, team collaboration, Agile team, certification process, technical support, customer satisfaction, multinational business
About the Company: PeopleCert is a global leader in certification services, providing high-quality and reliable examinations.
Experience: Experience in a similar role preferred.
Type: Full-time

Rakuten Payment, Inc.

Business Operations & Support Tokyo
Skills & Focus: online payments, customer service, technical support, process improvement, operations management, RPA, chatbots, business communication, Japanese language, payment industry
About the Company: Rakuten Group's basic management philosophy is "Empowering people and society through innovation." The Group provides more than 100 million Rakuten members wit…
Experience: 3+ years of work experience

Wix

Customer Care Expert Tokyo
Skills & Focus: Customer Care, Technical Solutions, User Satisfaction, Customer Relations, User Experience, Cross-Department Collaboration, Japanese Language, English Language, User Needs, Content Suitability

Hudl

Implementation Consultant Tokyo
Skills & Focus: Implementation Consultant, customer training, Hudl Sportscode, multilingual, customer experience, team collaboration, data analysis, customer insights, flexible work policy, SaaS
About the Company: We build great teams by hiring the best people to ensure a supportive culture. Our mission is to help teams from all over the world enhance their performance t…
Experience: Experience in customer-facing roles; familiarity with Hudl Sportscode; problem-solving abilities; multilingual (Japanese, Korean, English)
Salary: ¥5,175,000 — ¥8,625,000 JPY
Benefits: Flexible vacation time, company-wide holidays, remote work options, medical and retirement benefits, Employee Assistanc…

Binance

Customer Service Representative Tokyo
Skills & Focus: customer service, cryptocurrency exchange, client-facing, support, ticketing system, live chat, phone call, customer queries, Japanese, English
About the Company: Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by o…
Type: Full-time

Turnitin

Product Specialist Tokyo
Skills & Focus: client support, technical support, problem-solving, communication skills, fast-paced environment, Learning Management Systems, web technologies, Software as a Service (SaaS), technical documentation, Microsoft Office products
About the Company: When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For over 25 years, Turnitin has partner…
Experience: Bachelor’s degree or applicant with experience working in a customer support role
Type: Full-time
Benefits: Remote First Culture, Health Care Coverage, Education Reimbursement, Competitive Paid Time Off, 4 Self-Care Days per ye…

Niantic

Player Support Team Member Tokyo
Skills & Focus: player experience, multilingual support programs, OKRs, cross-functional teams, support tools, content creation, localization processes, live events, project leadership, solution-oriented approaches
About the Company: Niantic's global-scale augmented reality platform and digital map powers spatial computing experiences in the real world. Incubated out of the Maps team at Goo…
Experience: 3+ years in streamlining and scaling Player Experience or operational programs in the digital industry
Salary: JPY 7,074,000.00 - JPY 7,860,000.00 + bonus + equity + benefits
Type: Hybrid (in-office 3 days a week)
Benefits: Comprehensive benefits, bonus, equity, flexible hybrid work schedule

Fxpro

Client Relationship Manager (Japanese speaking) Tokyo
Skills & Focus: client relationship management, client satisfaction, proactive engagement, financial industry, communication skills, CRM tools, market trends, problem-solving skills, Japanese speaker, remote work
About the Company: a leading international fintech company
Experience: 4+ years in a similar role within the industry
Salary: Competitive compensation package
Type: Full-Time
Benefits: Flexibility of remote work, all the equipment you need, 21 days off and 10 sick leaves annually, 50% discount on langua…