Woven by Toyota
Woven by Toyota, a part of the Toyota Group, is challenging the current state of mobility through human-centric innovation and empowering mobility transformati…
Customer Success Engineering Specialist
Tokyo
- Skills: Customer Success, Engineering, AD/ADAS, Product Management, Solution Architecting, Process Improvement, User Research, Tool Usage, Coaching, Professional Services
- Level: mid
- Type: full_time
Datadog
Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve …
Customer Success Associate
Tokyo
- Skills: Customer Success, account management, customer relationships, product adoption, renewal risks, sales cycle, negotiating contracts, customer experience, strategic relationships, cross-functional collaboration
- Level: entry
- Type: full_time
Workato
Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline ope…
Senior Customer Success Manager
Tokyo
- Skills: Customer Success, Integration, Automation, Market Strategies, Product Adoption, Business Relationships, Revenue Retention, Customer Advocacy, Problem Solving, Collaboration
- Level: mid
- Type: full_time
Wrike
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings every…
Customer Success Manager
Tokyo
- Skills: Customer Success, Customer Relationships, Business Strategies, Communication Strategies, Project Management, Change Management, Engagement Strategies, Net MRR Growth, Customer ROI, Interpersonal Skills
- Level: mid
- Type: full_time
Forter
Forter was founded on the insight that it's not about what is being purchased, nor where— but who is behind the interaction. The Forter Decision Engine finds p…
Principal Implementation Engineer
Tokyo
- Skills: Principal Implementation Engineer, technical integration, API integrations, JavaScript, JSON, SaaS, fraud prevention, digital commerce, project management, client onboarding
- Level: mid
- Type: full_time
Veeva Systems
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. We are one of…
Customer Success Manager
Tokyo
- Skills: Customer Success, Veeva Safety, life sciences, customer relationships, solution adoption, product feedback, regulatory requirements, business goals, proactive, trusted advisor
- Level: mid
- Type: full_time
PitchBook
At PitchBook, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We’re deeply collabora…
Customer Success Manager
Tokyo
- Skills: customer success, account management, retention, client satisfaction, onboarding, training sessions, product utilization, relationship building, data analysis, Microsoft Office
- Level: mid
- Type: full_time
sensortower
Strategic Consultant
Tokyo
- Skills: strategic consulting, client relationships, customer success, technology, client onboarding, personalized support, data translation, business value, feedback, communication skills
- Level: mid
- Type: full_time
Anaplan
At Anaplan, we are a team of innovators who are focused on optimizing business decision-making through our leading scenario planning and analysis platform.
Manager, Customer Success
Tokyo
- Skills: customer success, team management, SaaS, planning, modeling, supply chain, finance, sales, data integration, business consulting
- Level: senior
- Type: full_time
Workato
Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline ope…
Manager, Customer Success
Tokyo
- Skills: Customer Success, B2B SaaS, automation, integration, leadership, retention, growth, enterprise software, mentoring, customer experience
- Level: senior
- Type: full_time
Dialpad
Dialpad is the leading Ai-powered customer communications platform, transforming how businesses communicate with their customers. More than 50,000 companies ar…
Customer Success Manager
Tokyo
- Skills: Customer Success, cloud telephony, SaaS, cross-functional collaboration, presentation skills, communication skills, problem-solving, customer retention, onboarding, Business Reviews
- Level: mid
- Type: full_time
Perplexity AI
Perplexity is an AI-powered answer engine founded in December 2022 and growing rapidly as one of the world’s leading AI platforms. Perplexity has raised over $…
Customer Success and Support Operations Leader
Tokyo
- Skills: customer success, operations leader, APAC, technical issues, support associates, performance metrics, customer experience, account management, localization, cross-functional collaboration
- Level: mid
- Type: full_time
Firework
Firework is revolutionizing connected commerce with the world’s most advanced and largest AI-powered video commerce platform, trusted by global brands and lead…
Customer Support Manager
Tokyo
- Skills: customer retention, product adoption, revenue expansion, client leadership, customer experience, proactive support, education, product communication, growth engine, strategic
- Level: mid
- Type: full_time
ServiceNow
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today …
Solution Sales Executive
Tokyo
- Skills: Solution Sales, CRM, AI integration, Customer Engagement, Sales strategy, Enterprise processes, Customer Service Management, Opportunity closure, Account management, Collaboration
- Level: mid
- Type: full_time
Similarweb
At Similarweb, we are revolutionizing the way businesses interact with the digital world by revealing to them everything that happens online. Our unique data a…
Enterprise Customer Success Manager
Tokyo
- Skills: digital marketing, customer success, SaaS, analytics, consultative selling, relationship building, account management, upsell opportunities, data-driven insights, client engagement
- Level: mid
- Type: full_time
Visa
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial instituti…
Client Success Consultant
Tokyo
- Skills: Client Services, operational support, stakeholder management, data-driven optimization, technical consultant, payments industry, client experience, project management, communication skills, financial services
- Level: mid
- Type: full_time
Forter
Digital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Forter pro…
Customer Success Manager
Tokyo
- Skills: Customer Success, Account Management, SaaS, Fraud prevention, Client training, Business reviews, Stakeholder engagement, Retention, Upsell opportunities, Data management
- Level: mid
- Type: full_time
Anaplan
At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform s…
Customer Success Business Partner
Tokyo
- Skills: business consulting, implementation, enterprise, agile methodology, data integration, project delivery, customer experience, planning solutions, client processes, architectural SME
- Level: senior
- Type: other
Datadog
Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve …
Enterprise Customer Success Manager
Tokyo
- Skills: customer success, account management, SaaS, B2B tech, onboarding, product training, stakeholder management, relationship management, usage trends, contract optimization
- Level: mid
- Type: full_time
OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the bounda…
AI Adoption Manager
Tokyo
- Skills: AI adoption, customer success, enterprise, strategic partnerships, business transformation, KPI, customer relationship, technical product, global organizations, Japanese proficiency
- Level: senior
- Type: full_time