Last updated: 2025-08-11
38 Customer Success Management jobs in Tokyo.
Woven by Toyota
Woven by Toyota, a part of the Toyota Group, is challenging the current state of mobility through human-centric innovation and empowering mobility transformati…
Tokyo
- Skills: Customer Success, Engineering, AD/ADAS, Product Management, Solution Architecting, Process Improvement, User Research, Tool Usage, Coaching, Professional Services
- Level: mid
- Type: full_time
Wrike
Wrike is the most powerful work management platform built for teams and organizations looking to collaborate and increase productivity while freeing people to …
Tokyo
- Skills: Customer Success Management, Business Strategies, Customer Relationships, Engagement Strategies, Customer ROI, Work Management, Change Management, Project Management, Team Collaboration, Customer-centric Actions
- Level: mid
- Type: full_time
Datadog
Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve …
Tokyo
- Skills: Customer Success, account management, customer relationships, product adoption, renewal risks, sales cycle, negotiating contracts, customer experience, strategic relationships, cross-functional collaboration
- Level: entry
- Type: full_time
Salesforce
Tokyo
- Skills: Salesforce, Success Architect, Customer Success, Core Platform, Sales Cloud, Service Cloud, Experience Cloud, Data Cloud, Technical Support, Project Management
- Level: mid
- Type: full_time
Anaplan
At Anaplan, we are a team of innovators who are focused on optimizing business decision-making through our leading scenario planning and analysis platform so o…
Tokyo
- Skills: Customer Renewals, Collaboration, Negotiation, Customer Relationship, Renewal Forecasting, Process Improvement, Risk Mitigation, Data Management, Business Process Documentation, Analytical Skills
- Level: senior
- Type: full_time
Workato
Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline ope…
Tokyo
- Skills: Customer Success, Integration, Automation, Market Strategies, Product Adoption, Business Relationships, Revenue Retention, Customer Advocacy, Problem Solving, Collaboration
- Level: mid
- Type: full_time
Salesforce
Salesforce is a global leader in customer relationship management (CRM) software, helping businesses connect with their customers in a whole new way.
Tokyo
- Skills: Customer Success, Salesforce, business value, stakeholders, digital journey, consulting, executive relationships, risk mitigation, governance, cloud computing
- Level: mid
- Type: full_time
ServiceNow
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today …
Tokyo
- Skills: Partner Success, Customer Success, Digital Transformation, Co-sell, New business, Sales quotas, Joint go-to-market plan, AI integration, Business development, Operational thoughtfulness
- Level: senior
- Type: full_time
Rubrik
Rubrik is on a mission to secure the world’s data. With Zero Trust Data Security™, we help organizations achieve business resilience against cyberattacks, mali…
Tokyo
- Skills: Customer Experience, Escalation Management, Account Management, CRM Systems, Cloud Solutions, Data Security, Proactive Management, Customer Satisfaction, Problem-Solving, Relationship Building
- Level: senior
- Type: full_time
Narvar
Narvar is a platform focused on driving customer loyalty through seamless post-purchase experiences that allow retailers to retain, engage, and delight custome…
Tokyo
- Skills: customer success, data insights, client health, product feedback, sales counterparts, process optimization, project management, communication skills, client-facing skills, e-commerce
- Level: mid
- Type: full_time
ServiceNow
Tokyo
- Skills: Configure, ServiceNow Platform, Customer Outcomes, Workshop, Design, Deliver, Solution, Guide, Documentation, Feedback
- Level: mid
- Type: full_time
KOMOJU (by Degica)
KOMOJU (by Degica) is Japan’s leading cross-border payment gateway, powering payments for global brands like Steam and TikTok. We help thousands of merchants e…
Musashino
- Skills: Customer Success, Account Management, fintech, payments, SaaS, cross-sell, upsell, merchant, growth, CRM
- Level: mid
- Type: full_time
Nutanix
Nutanix specializes in enterprise cloud technology, delivering solutions that enable businesses to modernize data centers and cloud environments.
Tokyo
- Skills: customer success, renewals, cloud technology, customer relationship, adoption, renewal management, cross-sell, up-sell, client engagement, technology adoption
- Level: mid
- Type: full_time
Recorded Future
With 1,000 intelligence professionals, over $300M in sales, and serving over 1,900 clients worldwide, Recorded Future is the world’s most advanced, and largest…
Tokyo
- Skills: renewal revenue, customer satisfaction, sales experience, negotiation, Salesforce.com, customer accounts, contract renewal, stakeholder collaboration, SaaS, High Tech
- Level: mid
- Type: full_time
Wrike
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings every…
Tokyo
- Skills: Customer Success, Customer Relationships, Business Strategies, Communication Strategies, Project Management, Change Management, Engagement Strategies, Net MRR Growth, Customer ROI, Interpersonal Skills
- Level: mid
- Type: full_time
Figma
Figma helps entire product teams brainstorm, design and build better products — from start to finish. Whether it’s consolidating tools, simplifying workflows, …
Tokyo
- Skills: Customer Success, Customer Enablement, Account Management, SaaS, adoption strategies, relationship building, training sessions, stakeholders engagement, collaboration, consultative approach
- Level: mid
- Type: full_time
Forter
Forter was founded on the insight that it's not about what is being purchased, nor where— but who is behind the interaction. The Forter Decision Engine finds p…
Tokyo
- Skills: Principal Implementation Engineer, technical integration, API integrations, JavaScript, JSON, SaaS, fraud prevention, digital commerce, project management, client onboarding
- Level: mid
- Type: full_time
Veeva Systems
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. We are one of…
Tokyo
- Skills: Customer Success, Veeva Safety, life sciences, customer relationships, solution adoption, product feedback, regulatory requirements, business goals, proactive, trusted advisor
- Level: mid
- Type: full_time
ElevenLabs
ElevenLabs is a research and product company defining the frontier of Audio AI.
Tokyo
- Skills: Customer Success, SaaS, voice technology, relationship management, KPI tracking, client satisfaction, onboarding, bilingual, renewals, expansion
- Level: mid
- Type: full_time
Veeva Systems
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster.
Tokyo
- Skills: Managed Services, post-implementation strategy, proactive mindset, Veeva applications, customer success, best practices, team leadership, innovation, cross-functional environment, customer experiences
- Level: mid
- Type: full_time