Last updated: 2025-04-30

15 Customer Service jobs in Tokyo.

Hiring now: 公的機関照会課スタッフ @ 楽天モバイル, Customer Service Rep @ Viavi Solu, Customer Service Rep @ Binance, Client Service Spec @ Apollo, Analytics Client Service @ Msci, Client Service Spec @ Axs Japan , Client Service Rep @ Interactiv, Resolution Mgr @ Nutanix, Customer Service Advisor @ Farfetch, Contact Center Ops Mgr @ Rakuten Pa.Explore more at jobswithgpt.com.

🔥 Skills

communication skills (3) Communication Skills (3) client service (3) AML (3) KYC (3) customer service (2) Client Service (2) Communication (2) communication (2) Resolution Management (2)

📍 Locations

Tokyo (15)
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楽天モバイル

公的機関照会課スタッフ Tokyo
Skills & Focus: 公的機関, 情報開示, 契約者情報, 電話対応, 書類作成, 行政機関, 社内連携, リスク管理, 業務経験, コンタクトセンター
About the Company: 災害/捜査に必要な情報を提供する部門として楽天モバイルの顔となる部署です。
Experience: 基本的なPC操作経験：Microsoft Office (Power Point, Excel, Word)
Type: フルタイム

Viavi Solutions Inc.

Customer Service Representative Tokyo
Skills & Focus: customer service, order management, logistics coordination, RMA processing, sales support, event coordination, CRM, inventory management, communication skills, vendor management
About the Company: VIAVI is a global leader in network test, monitoring, and assurance solutions for communication service providers, enterprises, and various industries.
Experience: Experience in customer service, handling orders, and managing logistics is preferred.
Type: Full-time

Binance

Customer Service Representative Tokyo
Skills & Focus: customer service, cryptocurrency exchange, client-facing, support, ticketing system, live chat, phone call, customer queries, Japanese, English
About the Company: Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by o…
Type: Full-time

Apollo

Client Service Specialist Tokyo
Skills & Focus: Client Support, Operational Support, Onboarding, Account Management, Client Collateral, Project Management, Client Relationships, Regulatory Compliance, Market Research, Communication Skills
About the Company: Apollo is a high-growth, global alternative asset manager. In our asset management business, we seek to provide our clients excess return at every point along …
Experience: 5+ years of prior experience in a client services role at an alternative asset management firm or investment/private bank
Benefits: Apollo provides equal employment opportunities along with a range of meaningful coverage for both you and your family.

Msci

Analytics Client Service Analyst Tokyo
Skills & Focus: Analytics, Client Service, Financial analysis, Customer support, Problem-solving, Quantitative skills, Risk management, Portfolio management, Relationship management, Communication
About the Company: MSCI is a leading provider of critical decision support tools and services for the global investment community. With over 50 years of expertise in research, da…
Benefits: Competitive benefits programs including health and wellbeing support, development opportunities, flexible working arran…

Axs Japan Gk

Client Service Specialist Tokyo
Skills & Focus: client inquiries, ticket sales, data entry, collaboration, system requests, customer inquiries, settlement process, communication, live entertainment, sports
About the Company: AXS Japan GK, of AXS Group, LLC is a subsidiary of AEG and sells millions of tickets every year for 500+ partners across North America, Europe, and Asia. AXS e…
Type: Full-time
Benefits: Opportunities for learning and leveling up through training and education reimbursement.

Interactive Brokers Group, Inc.

Client Service Representative Tokyo
Skills & Focus: client service, financial markets, problem-resolution skills, analyze and escalate, high-value experience, native in Japanese, business level English, analytical skills, competitive salary, career progression
About the Company: Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. W…
Experience: University degree (Bachelors); native in Japanese and business level English oral and written;
Type: Full-time
Benefits: Competitive Salary, annual performance-based bonus and stock grant, Social Security / Insurance Benefits, Competitive p…

Nutanix

Resolution Manager Tokyo
Skills & Focus: Resolution Management, Technical Support, Customer Escalations, Crisis Management, Incident Management, Communication Skills, Team Leadership, Process Improvement, Technical Literacy, Multitasking Skills
Experience: Minimum of 4 years experience in critical/crisis situation management for technical customer escalations.

Farfetch

Customer Service Advisor (Japanese Speaker) - Fixed-term contract Tokyo
Skills & Focus: Customer Service, Japanese Speaker, Operational Excellence, Order Journey, Payment Security, Fraud Process Compliance, Order Fulfilment, Delivery, Customer Care, Communication Channel
About the Company: FARFETCH exists for the love of fashion. Our mission is to be the global platform for luxury fashion, connecting creators, curators and consumers. We're a posi…
Type: Fixed-term contract

Interactive Brokers Group, Inc.

Client Service Associate Tokyo
Skills & Focus: Client Service, Financial Services, AML, KYC, Account Opening, Problem Resolution, Communication, Research, Compliance, Client Onboarding
About the Company: Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. W…
Experience: 2-3 years in Client Service and/or Financial Services preferred. Fresh graduates with a Finance, Law, Accounting, or Information Systems degree will also be considered.
Type: Full-time
Benefits: Competitive Salary, annual performance-based bonus, stock grant, Social Security / Insurance benefits, competitive pack…
Client Service Associate Tokyo
Skills & Focus: client service, financial services, account opening, KYC, AML, communication skills, problem-solving, research, multitasking, regulatory compliance
About the Company: Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company with offices in over 15 countries. Known for its cutting-edge technology …
Experience: 2-3 years in Client Service and/or Financial Service preferred
Type: Full-time
Benefits: Competitive Salary, annual performance-based bonus and stock grant, Social Security / Insurance benefits, Competitive p…
Client Service Representative Tokyo
Skills & Focus: client service, inquiries, account opening, AML, KYC, troubleshooting, problem-resolution, communication, research, multitask
About the Company: Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. W…
Experience: 2-3 years in Client Service and/or Financial Service preferred. Fresh graduates with a Finance, Law, Accounting, or Information Systems are encouraged to apply.
Benefits: Competitive Salary, annual performance-based bonus and stock grant; Social Security / Insurance benefits; Competitive p…

Rakuten Payment, Inc.

Contact Center Operations Manager Tokyo
Skills & Focus: contact center, customer experience, outsourced operations, service improvement, FAQs, business operations, communications, customer satisfaction, financial industry, negotiation skills
About the Company: Rakuten Group provides more than 100 million members with over 70 services, including e-commerce and financial services. The FinTech Group offers a variety of …
Experience: Experience in customer support within the financial industry; experience in improving and planning business operations is a plus.
Type: Full-time

Clo Virtual Fashion

Customer Experience Manager, Marvelous Designer Tokyo
Skills & Focus: customer experience, user feedback, community engagement, social media analysis, retention strategy, data analysis, communication skills, customer support, problem-solving, project management
About the Company: CLO Virtual Fashion provides a range of services related to fashion, from concept planning and design development to production, marketing, fitting, and stylin…
Experience: 2+ years in software or media entertainment industry
Type: Full Time

Nutanix

Resolution Manager Tokyo
Skills & Focus: Resolution Management, Technical Support, Crisis Management, Escalation Management, Customer Relationships, Communication Skills, Incident Management, Continuous Improvement, Cross-functional Team, Stakeholder Management
Experience: Minimum of 4 years experience in critical/crisis situation management for technical customer escalations.

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