Last updated: 2025-06-06

30 Customer Service And Support jobs in Tokyo.

Hiring now: Customer Service Advisor Japanese Speake @ Farfetch, Client Service Representative @ Interactiv, Customer Service Representative @ Binance, Analytics Client Service Analyst @ Msci, Resolution Manager @ Nutanix, Warranty And Technical Support Specialis @ Continenta, Customer Exp Manager Marvelous Designer @ Clo Virtua, Customer Success Manager @ Dataiku, Client Service Specialist @ Axs Japan , Payment Exp Associate I @ Flywire. Explore more at at jobswithgpt.com

🔥 Skills

communication (5) problem-solving (4) client service (3) Communication (3) Technical Support (3) AML (3) KYC (3) Customer Satisfaction (3) collaboration (3) Customer Care (2)

📍 Locations

Tokyo (22) Yokohama (1)

FARFETCH

FARFETCH exists for the love of fashion. Our mission is to be the global platform for luxury fashion, connecting creators, curators and consumers. We're a posi…

Customer Service Advisor (Japanese Speaker) - Fixed-term contract

Tokyo

  • Skills: Customer Service, Japanese Speaker, Operational Excellence, Order Journey, Payment Security, Fraud Process Compliance, Order Fulfilment, Delivery, Customer Care, Communication Channel
  • Type: Fixed-term contract

Interactive Brokers Group, Inc.

Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. W…

Client Service Representative

Tokyo

  • Skills: client service, financial markets, problem-resolution skills, analyze and escalate, high-value experience, native in Japanese, business level English, analytical skills, competitive salary, career progression
  • Experience: University degree (Bachelors); native in Japanese and business level English oral and written;
  • Type: Full-time

Binance

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by o…

Customer Service Representative

Tokyo

  • Skills: customer service, cryptocurrency exchange, client-facing, support, ticketing system, live chat, phone call, customer queries, Japanese, English
  • Type: Full-time

MSCI

MSCI is a leading provider of critical decision support tools and services for the global investment community. With over 50 years of expertise in research, da…

Analytics Client Service Analyst

Tokyo

  • Skills: Analytics, Client Service, Financial analysis, Customer support, Problem-solving, Quantitative skills, Risk management, Portfolio management, Relationship management, Communication

Nutanix

Resolution Manager

Tokyo

  • Skills: Resolution Management, Technical Support, Customer Escalations, Crisis Management, Incident Management, Communication Skills, Team Leadership, Process Improvement, Technical Literacy, Multitasking Skills
  • Experience: Minimum of 4 years experience in critical/crisis situation management for technical customer escalations.

Interactive Brokers Group, Inc.

Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. W…

Client Service Representative

Tokyo

  • Skills: client service, inquiries, account opening, AML, KYC, troubleshooting, problem-resolution, communication, research, multitask
  • Experience: 2-3 years in Client Service and/or Financial Service preferred. Fresh graduates with a Finance, Law, Accounting, or Information Systems are encouraged to apply.

Nutanix

Resolution Manager

Tokyo

  • Skills: Resolution Management, Technical Support, Crisis Management, Escalation Management, Customer Relationships, Communication Skills, Incident Management, Continuous Improvement, Cross-functional Team, Stakeholder Management
  • Experience: Minimum of 4 years experience in critical/crisis situation management for technical customer escalations.

Continental

Warranty and Technical Support Specialist

Tokyo

  • Skills: Warranty, Technical support, Customer service, Complaint handling, Product performance monitoring, Training, Field-engineering support, Market complaint data, Technical inquiries, Consumer touch points

CLO Virtual Fashion

CLO Virtual Fashion provides a range of services related to fashion, from concept planning and design development to production, marketing, fitting, and stylin…

Customer Experience Manager, Marvelous Designer

Tokyo

  • Skills: customer experience, user feedback, community engagement, social media analysis, retention strategy, data analysis, communication skills, customer support, problem-solving, project management
  • Experience: 2+ years in software or media entertainment industry
  • Type: Full Time

Dataiku

Dataiku is a pioneering company in the field of AI, leading the way in making data actionable and accessible since 2013.

Customer Success Manager

Tokyo

  • Skills: Customer Success, Account Management, AI, Data Science, Analytics, Customer Retention, Technical Support, Cross-selling, Stakeholder Engagement, Customer Satisfaction
  • Experience: 10+ years
  • Type: Full-time

AXS Japan GK

AXS Japan GK, of AXS Group, LLC is a subsidiary of AEG and sells millions of tickets every year for 500+ partners across North America, Europe, and Asia. AXS e…

Client Service Specialist

Tokyo

  • Skills: client inquiries, ticket sales, data entry, collaboration, system requests, customer inquiries, settlement process, communication, live entertainment, sports
  • Type: Full-time

Flywire

Payment Experience Associate I

Tokyo

  • Skills: payment, customer service, problem-solver, communication, international, solution-oriented, customer experience, collaboration, feedback, initiative

Rubrik

Rubrik is on a mission to secure the world’s data. With Zero Trust Data Security™, we help organizations achieve business resilience against cyberattacks, mali…

Customer Experience Manager

Tokyo

  • Skills: Customer Experience, Escalation Management, Account Management, CRM Systems, Cloud Solutions, Data Security, Proactive Management, Customer Satisfaction, Problem-Solving, Relationship Building
  • Experience: 6+ years in support leadership, Escalation management and/or customer facing support technical roles/account management

Wix2

Customer Care Expert

Tokyo

  • Skills: customer care, technical solutions, website analysis, user satisfaction, collaboration, support, relationship building, problem-solving, user needs, communication

Wix

Wix is a global platform that provides solutions for creating websites, e-commerce stores, and online presence.

Customer Care Expert

Tokyo

  • Skills: Customer Care, Technical Solutions, User Satisfaction, Customer Relations, User Experience, Support, Interaction, Behavior Analysis, Communication, Problem Solving

CP One Japan LLC

A rapidly growing startup backed by global tech giants and venture capital, specializing in food delivery applications in Japan.

Customer Experience Department Recruitment

Tokyo

  • Skills: Customer Experience, CX Improvement, Customer Support, Process Optimization, KPI Management, Customer Satisfaction, CS Policy, Quality Monitoring, Customer Feedback, Operational Guidelines
  • Experience: 5+ years in customer service or related industry
  • Type: Full-time
  • Salary: 5,000,000 - 8,000,000 JPY per year

Intuitive Surgical

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, w…

Customer Service Coordinator

Tokyo

  • Skills: Customer Support, Medical Device, SAP, CRM, Order Processing, Customer Relations, Process Improvement, Troubleshooting, Fast-paced Environment, Healthcare
  • Experience: 5 to 8 years
  • Type: Full-time

CP One Japan合同会社

Japanese-based company supporting Rocket Now, a rapidly growing food delivery startup using AI technology, backed by major global investors including Softbank.

Customer Experience Department Recruitment (Customer Support Specialist)

Tokyo

  • Skills: カスタマーサポート, 顧客対応, クレーム対応, AI技術, フードデリバリー, サービス改善, インシデントマネジメント, クレーム分析, 顧客満足度, チームリーダー
  • Experience: 5年以上のカスタマーサービス経験または同業種経験
  • Type: Full-time
  • Salary: 700万円〜1,300万円(想定)

Flywire

Client Experience Senior Associate

Tokyo

  • Skills: client experience, payment support, refund support, inbound inquiries, root cause analysis, client education, communication, problem solving, stakeholder collaboration, feedback collection
  • Type: Part-time

H&M

H&Mグループは、世界規模でファッション小売りとビジネスを展開するグローバル企業であり、私たちの目標は、優れたデザイン、手頃な価格、そして環境に優しい方法での提供です。

カスタマーサービススタッフ

Yokohama

  • Skills: カスタマーサービス, 接客, 販売経験, ファッション, リテール, チームワーク, 柔軟性, コミュニケーション, 商品知識, 商品力
  • Type: part_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}