Last updated: 2025-06-06
30 Customer Service And Support jobs in Tokyo.
Hiring now: Customer Service Advisor Japanese Speake @ Farfetch, Client Service Representative @ Interactiv, Customer Service Representative @ Binance, Analytics Client Service Analyst @ Msci, Resolution Manager @ Nutanix, Warranty And Technical Support Specialis @ Continenta, Customer Exp Manager Marvelous Designer @ Clo Virtua, Customer Success Manager @ Dataiku, Client Service Specialist @ Axs Japan , Payment Exp Associate I @ Flywire. Explore more at at jobswithgpt.com
🔥 Skills
communication (5)
problem-solving (4)
client service (3)
Communication (3)
Technical Support (3)
AML (3)
KYC (3)
Customer Satisfaction (3)
collaboration (3)
Customer Care (2)
📍 Locations
Tokyo (22)
Yokohama (1)
FARFETCH
FARFETCH exists for the love of fashion. Our mission is to be the global platform for luxury fashion, connecting creators, curators and consumers. We're a posi…
Interactive Brokers Group, Inc.
Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. W…
Client Service Representative
Tokyo
- Skills: client service, financial markets, problem-resolution skills, analyze and escalate, high-value experience, native in Japanese, business level English, analytical skills, competitive salary, career progression
- Experience: University degree (Bachelors); native in Japanese and business level English oral and written;
- Type: Full-time
Binance
Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by o…
Customer Service Representative
Tokyo
- Skills: customer service, cryptocurrency exchange, client-facing, support, ticketing system, live chat, phone call, customer queries, Japanese, English
- Type: Full-time
MSCI
MSCI is a leading provider of critical decision support tools and services for the global investment community. With over 50 years of expertise in research, da…
Analytics Client Service Analyst
Tokyo
- Skills: Analytics, Client Service, Financial analysis, Customer support, Problem-solving, Quantitative skills, Risk management, Portfolio management, Relationship management, Communication
Nutanix
Resolution Manager
Tokyo
- Skills: Resolution Management, Technical Support, Customer Escalations, Crisis Management, Incident Management, Communication Skills, Team Leadership, Process Improvement, Technical Literacy, Multitasking Skills
- Experience: Minimum of 4 years experience in critical/crisis situation management for technical customer escalations.
Interactive Brokers Group, Inc.
Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. W…
Client Service Representative
Tokyo
- Skills: client service, inquiries, account opening, AML, KYC, troubleshooting, problem-resolution, communication, research, multitask
- Experience: 2-3 years in Client Service and/or Financial Service preferred. Fresh graduates with a Finance, Law, Accounting, or Information Systems are encouraged to apply.
Nutanix
Resolution Manager
Tokyo
- Skills: Resolution Management, Technical Support, Crisis Management, Escalation Management, Customer Relationships, Communication Skills, Incident Management, Continuous Improvement, Cross-functional Team, Stakeholder Management
- Experience: Minimum of 4 years experience in critical/crisis situation management for technical customer escalations.
Continental
Warranty and Technical Support Specialist
Tokyo
- Skills: Warranty, Technical support, Customer service, Complaint handling, Product performance monitoring, Training, Field-engineering support, Market complaint data, Technical inquiries, Consumer touch points
CLO Virtual Fashion
CLO Virtual Fashion provides a range of services related to fashion, from concept planning and design development to production, marketing, fitting, and stylin…
Customer Experience Manager, Marvelous Designer
Tokyo
- Skills: customer experience, user feedback, community engagement, social media analysis, retention strategy, data analysis, communication skills, customer support, problem-solving, project management
- Experience: 2+ years in software or media entertainment industry
- Type: Full Time
Dataiku
Dataiku is a pioneering company in the field of AI, leading the way in making data actionable and accessible since 2013.
Customer Success Manager
Tokyo
- Skills: Customer Success, Account Management, AI, Data Science, Analytics, Customer Retention, Technical Support, Cross-selling, Stakeholder Engagement, Customer Satisfaction
- Experience: 10+ years
- Type: Full-time
AXS Japan GK
AXS Japan GK, of AXS Group, LLC is a subsidiary of AEG and sells millions of tickets every year for 500+ partners across North America, Europe, and Asia. AXS e…
Client Service Specialist
Tokyo
- Skills: client inquiries, ticket sales, data entry, collaboration, system requests, customer inquiries, settlement process, communication, live entertainment, sports
- Type: Full-time
Flywire
Payment Experience Associate I
Tokyo
- Skills: payment, customer service, problem-solver, communication, international, solution-oriented, customer experience, collaboration, feedback, initiative
Rubrik
Rubrik is on a mission to secure the world’s data. With Zero Trust Data Security™, we help organizations achieve business resilience against cyberattacks, mali…
Customer Experience Manager
Tokyo
- Skills: Customer Experience, Escalation Management, Account Management, CRM Systems, Cloud Solutions, Data Security, Proactive Management, Customer Satisfaction, Problem-Solving, Relationship Building
- Experience: 6+ years in support leadership, Escalation management and/or customer facing support technical roles/account management
Wix2
Customer Care Expert
Tokyo
- Skills: customer care, technical solutions, website analysis, user satisfaction, collaboration, support, relationship building, problem-solving, user needs, communication
Wix
Wix is a global platform that provides solutions for creating websites, e-commerce stores, and online presence.
Customer Care Expert
Tokyo
- Skills: Customer Care, Technical Solutions, User Satisfaction, Customer Relations, User Experience, Support, Interaction, Behavior Analysis, Communication, Problem Solving
CP One Japan LLC
A rapidly growing startup backed by global tech giants and venture capital, specializing in food delivery applications in Japan.
Customer Experience Department Recruitment
Tokyo
- Skills: Customer Experience, CX Improvement, Customer Support, Process Optimization, KPI Management, Customer Satisfaction, CS Policy, Quality Monitoring, Customer Feedback, Operational Guidelines
- Experience: 5+ years in customer service or related industry
- Type: Full-time
- Salary: 5,000,000 - 8,000,000 JPY per year
Intuitive Surgical
At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, w…
Customer Service Coordinator
Tokyo
- Skills: Customer Support, Medical Device, SAP, CRM, Order Processing, Customer Relations, Process Improvement, Troubleshooting, Fast-paced Environment, Healthcare
- Experience: 5 to 8 years
- Type: Full-time
CP One Japan合同会社
Japanese-based company supporting Rocket Now, a rapidly growing food delivery startup using AI technology, backed by major global investors including Softbank.
Customer Experience Department Recruitment (Customer Support Specialist)
Tokyo
- Skills: カスタマーサポート, 顧客対応, クレーム対応, AI技術, フードデリバリー, サービス改善, インシデントマネジメント, クレーム分析, 顧客満足度, チームリーダー
- Experience: 5年以上のカスタマーサービス経験または同業種経験
- Type: Full-time
- Salary: 700万円〜1,300万円(想定)
Flywire
Client Experience Senior Associate
Tokyo
- Skills: client experience, payment support, refund support, inbound inquiries, root cause analysis, client education, communication, problem solving, stakeholder collaboration, feedback collection
- Type: Part-time
H&M
H&Mグループは、世界規模でファッション小売りとビジネスを展開するグローバル企業であり、私たちの目標は、優れたデザイン、手頃な価格、そして環境に優しい方法での提供です。
カスタマーサービススタッフ
Yokohama
- Skills: カスタマーサービス, 接客, 販売経験, ファッション, リテール, チームワーク, 柔軟性, コミュニケーション, 商品知識, 商品力
- Type: part_time
- Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}