23 Customer Operations jobs in Tokyo.

Hiring now: System Development Staff @ Sgs, It Accounts Lifecycle Tea @ Woven By T, Sales Partner Engagement @ Sap, Customer Success Mgr Csm @ Similarweb, Client Ops Lead @ Gfk, Account Technology Spec @ Netapp, Associate Customer Adopti @ Salesforce, Associate Implementation @ Adp, Lead Services Consultant @ Celonis, Intern Platform Solutions @ Workato.Explore more at jobswithgpt.com.

🔥 Skills

Customer Success (7) collaboration (4) Project Management (4) project management (3) SaaS (3) onboarding (2) Stakeholder Engagement (2) customer engagement (2) implementation (2) Machine Learning (2)

📍 Locations

Tokyo (21) Yokohama (1) Musashino (1)
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Sgs

System Development Staff Yokohama
Skills & Focus: System development, Project management, Customer relationship management, Data analysis, MSSQL, Business understanding, Hybrid work style, Limited overtime, Career growth, Global projects
About the Company: Global leader in Testing Inspection Certification.
Benefits: Flexible work hours, remote work opportunities, limited overtime, efficient management, wide-ranging involvement, infin…

Woven By Toyota

IT Accounts Lifecycle Team Lead Tokyo
Skills & Focus: onboarding, account management, Azure AD, Google Workspace, Slack, application lifecycle administration, metrics-driven approach, process improvements, reporting, collaboration
About the Company: Woven by Toyota, a part of the Toyota Group, is challenging the current state of mobility through human-centric innovation and empowering mobility transformati…
Experience: 3-5 years
Type: Full-time

Sap

Sales Partner Engagement Expert Tokyo
Skills & Focus: Partner Management, SAP Software Deployments, Customer Success, Delivery Quality, Cloud Solution Delivery, Business Planning, Operational Excellence, Stakeholder Engagement, Project Management, Consulting Skills
About the Company: SAP is a market leader in end-to-end business application software, enabling companies to better collaborate and gain insights through their business processes.
Experience: 10+ years in software industry or partner facing role
Type: Full Time
Benefits: Access to a variety of benefit options, emphasis on learning and development, flexible working models.

Similarweb

Customer Success Manager (CSM) Tokyo
Skills & Focus: Customer Success, デジタルマーケティング, データ分析, クライアントオンボーディング, アップセル機会, 信頼できるアドバイザー, クライアントエンゲージメント, データドリブン, 分析スキル, プレゼンテーションスキル
About the Company: Similarwebは、世界3,500社以上の企業が活用する業界トップのデジタルインテリジェンスプラットフォームです。Google、eBay、Adidasをはじめとする多くの企業が、当社の幅広いソリューションを活用し、データを基盤としたデジタル戦略を推進しています。私たちは、データインサイト、競合ベンチマーク、戦略分…
Experience: 2-3 years of experience in analytics, consulting, or digital marketing (SEO, PPC, media planning, etc.)
Type: Full-time
Benefits: 業界水準の高い給与体系と福利厚生、定期的な交流イベント、チームアウトング、キャリア支援イベントなど

Gfk

Client Operations Lead Tokyo
Skills & Focus: Client Operations, Data Management, Database System, Market Trends, POS Sales Data, Quality Control, System Configuration, Project Management, Remote Team Collaboration, Staff Training

Netapp

Account Technology Specialist Tokyo
Skills & Focus: cloud, data infrastructure, opportunity, collaboration, diversity, innovation, business possibilities, customer engagement, teamwork, technology solutions
About the Company: NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or …

Salesforce

Associate Customer Adoption Analyst Tokyo
Skills & Focus: program management, data-driven improvements, customer engagement, digital content, AI optimization, KPI visualization, stakeholder coordination, quality content creation, end-to-end program operation, customer experience
About the Company: Salesforce is a global leader in customer relationship management (CRM) software and applications.
Type: Full time

Adp

Associate Implementation Consultant Tokyo
Skills & Focus: implementation, consultant, client service, analytics, business consulting, customer success, relationship building, project management, HR solutions, cloud-based services
About the Company: ADP is a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administr…
Experience: At least 3 years of experience working in a client service/customer service environment, At least 1 year of business consulting experience.

Celonis

Lead Services Consultant Tokyo
Skills & Focus: Process Automation, Task Mining, Machine Learning, data transformations, analyses, business cases, process insights, KPI implementation, customer enablement, value creation workshops
About the Company: Celonis helps some of the world’s largest and most esteemed brands make processes work for people, companies and the planet. With over 5,000 enterprise custome…
Experience: 10+ years working experience in IT-Consulting, Management Consulting, Process Improvement or a similar area
Benefits: Great compensation and benefits packages (equity, life insurance, time off, generous leave for new parents from day one…

Workato

Intern - Platform Solutions Engineer Tokyo
Skills & Focus: automation workflows, integration connectors, data analysis, customer support, project objectives, best practices, workflow optimization, technical support, onboarding guidance, training workshops
About the Company: Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline ope…
Experience: Currently enrolled in a degree program related to computer science, information technology, engineering, information systems, business analytics or a similar field. Oversees work or education experience is welcome.
Type: Internship
Benefits: A vibrant and dynamic work environment; multitude of benefits for employees.

Salesforce

Field Enablement Business Partner Tokyo
Skills & Focus: Enablement, business outcomes, strategic programs, sales productivity, data-driven, problem-solving, project management, collaboration, communication skills, Salesforce
About the Company: Salesforce is a leading customer relationship management (CRM) platform that helps businesses connect with their customers in a whole new way.
Experience: 5+ years in sales planning and program leadership
Type: Full-time

Domo

Adoption Consultant Tokyo
Skills & Focus: Adoption Consultant, データ活用, コンサルティング, 顧客サービス, アカウントマネジメント, プロジェクトマネジメント, ソリューション提案, 業務内容, 教育プログラム, ビジネス目標
Experience: 関連分野の大卒または同等の経験・学歴

楽天インシュアランスプランニング

アライアンス推進部O2O戦略課スタッフ Tokyo
Skills & Focus: 営業事務, Webサイト, UIUX改善, 営業サポート, KPI集計, データ集計, Excel, PowerPoint, 電話応対, 保険業界
About the Company: 楽天保険グループ（楽天生命、楽天損保、楽天ペット保険）のWEBマーケティングを統括し、楽天の持つビッグデータやテクノロジーを駆使して、戦略の立案から実行までを担っている会社です。
Experience: 生命保険会社での営業事務のご経験
Type: Full-time

Servicenow

Customer Success Manager Tokyo
Skills & Focus: Customer Success, AI Integration, Project Management, Stakeholder Engagement, Technical Health, Business Outcomes, Guidance, Success Plays, Licenses Management, Collaboration
About the Company: ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelli…
Experience: Minimum 7 years of related work experience; OR equivalent work experience

Celonis

Services Consultant Tokyo
Skills & Focus: Process Mining, Machine Learning, Data Mining, SQL, Agile, Process Improvement, Data Transformations, Customer Success, Business Analysis, Consulting
About the Company: Celonis helps some of the world’s largest and most esteemed brands make processes work for people, companies, and the planet. With over 5,000 enterprise custom…
Experience: 5+ years working experience in IT-Consulting, Management Consulting, Process Improvement or a similar area
Benefits: Great compensation and benefits packages (equity, life insurance, time off, generous leave for new parents) and physica…

Rakuten Group, Inc.

Business Process Manager Tokyo
Skills & Focus: Business Process Management, Process Improvement, Customer Success, Onboarding, SOPs, Continuous Improvement, Stakeholder Management, Project Management, Data Analytics, SaaS
About the Company: One of the leading Internet companies in the world, committed to empowering society by creating value through innovation and entrepreneurship.
Experience: Minimum 3 years in Business Process Management, Process Improvement, Customer Onboarding/Customer Success

Sprout.Ai

Implementation Consultant Tokyo
Skills & Focus: Implementation, Configuration, Customer Success, AI Models, Automation, Integration, Technical Guidance, Solution Design, Python, JavaScript
About the Company: Sprout.ai was established in London, UK in 2018 with a mission to help people in their time of need when making an insurance claim. Our patented claims automat…
Experience: 1-2 years experience working with process automation or low code platforms
Salary: ¥8,000,000 per year
Type: Full-time
Benefits: Sprout.ai Share Options, Generous annual leave, Fully remote working practices, Learning and Development budget, Regula…

Rakuten Mobile

Salesforce CRM Implementation Specialist Tokyo
Skills & Focus: Salesforce CRM, business process reviews, workflow analysis, functional specifications, user acceptance testing, data migration, data quality management, Salesforce Marketing Cloud, stakeholder management, process improvement
About the Company: Rakuten Mobile is focused on driving innovation and ensuring the rapid development and launch of new products and solutions, committed to staying competitive i…
Experience: 8-10 years of experience in E2E Salesforce CRM Implementation, preferably in the Telecom Industry
Type: Full-time

Salesforce

Consumption Lead 8 Tokyo
Skills & Focus: Customer Success, Data Cloud, Agentforce, CRM, AI, Analytics, Data Architecture, Technical Expertise, Customer Engagement, Product Knowledge
About the Company: Salesforce is a customer relationship management software company that provides a variety of cloud-based applications focusing on sales and customer service.
Experience: 7+ years in customer-facing solutioning for Data, Analytics, AI, and CRM.
Type: Full time
Benefits: World-class enablement and on-demand training, exposure to executive thought leaders, clear path to promotion, weekly 1…

Vimeo

Implementation Manager Tokyo
Skills & Focus: onboarding, implementation, client management, project management, technical support, enterprise clients, collaboration, problem solving, live streaming, SaaS
About the Company: Vimeo (NASDAQ: VMEO) is the world's most innovative video experience platform. We enable anyone to create high-quality video experiences to better connect and …
Experience: 2+ years project/program management, enterprise technical support or account/customer success management background

Appier

ビジネスデベロップメント担当 Tokyo
Skills & Focus: 新規顧客, コールドコール, Eメール, ソーシャルメディア, 営業経験, 市場調査, Salesforce, CRM, 営業機会, 競合分析
About the Company: 最先端のAI技術を活用し、マーケティングの課題を解決するSaaS企業です。世界17拠点を展開し、既に1800社以上の企業を支援しています。
Experience: アットバウンド、新規営業経験
Type: Full-time
Benefits: MacとMicrosoft OSの選択可, オフィスにフリースナック、ドリンク有, 全従業員の健康保険, 英語勉強補助あり

Domo

ソリューションコンサルタント Tokyo
Skills & Focus: ソリューションコンサルタント, 技術的営業サポート, デモ構成, 顧客の要件, 営業戦略, データベース, SaaS, セールスエンジニア, アナリティクス, プレゼンテーション
About the Company: Domoはクラウドネイティブのデータエクスペリエンスイノベーターです。AI、データサイエンス、安全なデータ基盤に支えられた当社のプラットフォームは、ユーザーフレンドリーなダッシュボードとアプリでデータを実用的なものにします。Domoによって企業は直感的かつ機敏にデータエクスペリエンスを入手し、ビジネスに飛躍的なインパ…
Experience: 5年以上の経験を有し、顧客との折衝経験が豊富な方

Degica

Senior Member, Payment Service Musashino
Skills & Focus: payment service, KOMOJU, API, Excel, Vlookup, pivot table, operation improvement, process optimization, senior member experience, data management
About the Company: KOMOJU is an all-in-one payment service provided by DEGICA, adopted by major platforms like Steam and Shopify. It offers a simple and unified API to enable mul…
Experience: Experience as a senior member or mentor; expertise in operational improvement and efficiency; experience in data management roles such as EC inventory management, sales administration, accounting administration is a plus.
Benefits: Annual salary increase based on performance evaluation; profit sharing (usually paid twice a year); hybrid work model (…