8 Technical And Product Support jobs in Taipei.

Hiring now: Technical Support Spec @ Insider, Cs Quality Assurance Spec @ Coupang, Customer Success Spec @ Adcreative, Field Application Engr @ Axiado, Field Process Engr 2 @ Lam Resear, Customer Hardware Support @ Memryx, Software Technical Suppor @ Super Micr.Explore more at jobswithgpt.com.

🔥 Skills

Customer Support (3) Technical Support (2) Troubleshooting (2) problem-solving (2) documentation (2) collaboration (2) issue resolution (2) training (2) Operational Excellence (1) Customer Experience (1)

đź“Ť Locations

Taipei (5) Hsinchu (3)
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Insider

Technical Support Specialist Taipei
Skills & Focus: Technical Support, Operational Excellence, Customer Experience, Troubleshooting, Problem-solving, Creative Solutions, Feedback Advocacy, Product Improvement, SLA Compliance, Partner Engagement
About the Company: A B2B SaaS company that drives growth for its clients around the world, offering an AI-native platform for Customer Experience and Marketing.

Coupang

CS Quality Assurance Specialist Taipei
Skills & Focus: quality assurance, customer experience, problem solving, data analysis, product issues, SLA, cross-department collaboration, risk assessment, execution of daily operations, process optimization
About the Company: Coupang is reimagining the shopping experience, aiming to amaze customers every moment from opening the Coupang app to when the order reaches their home.
Experience: Customer service experience or related field

Adcreative.Ai

Customer Success Specialist Taipei
Skills & Focus: customer success, AI, support, troubleshoot, feedback, communication, problem-solving, documentation, collaboration, CRM
About the Company: Recognized by G2 as the 3rd fastest-growing product globally in both 2023 and 2024, AdCreative.ai is a Paris-based startup backed by Europe’s top investors. In…
Type: Full-time
Benefits: Full onboarding and training, Career progression opportunities, Flexible, remote-friendly culture, Competitive salary b…

Coupang

Quality Assurance (QA) Specialist Taipei
Skills & Focus: QA reports, audit integrity, customer experience defects, operator defects, establish Audit SOPs, QA process improvements, bi-lingual, e-Commerce, solution-driven, fast-paced environment
About the Company: Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is deliv…
Experience: At least 2 years of experience in an online or internet-based company, ideally within the e-Commerce sector.
Salary: Monthly salary of more than NT$ 58,000 (fixed or variable salary varies depending on personal qualifications or performance)
Type: Full-time

Axiado

Field Application Engineer Taipei
Skills & Focus: Customer Support, technical issues, problem-solving, collaboration, technical expertise, issue resolution, customer satisfaction, mentoring, training, knowledge sharing

Lam Research Corporation

Field Process Engineer 2 Hsinchu
Skills & Focus: Customer Support, Process Support, Design of Experiments, Data Analysis, Customer Satisfaction, Statistical Process Control, Collaboration, Problem Solving, Installation, Technical Presentation
About the Company: At Lam Research, we create equipment that drives technological advancements in the semiconductor industry. Our innovative solutions enable chipmakers to power …
Experience: Masters of Science in Chemistry, Physics, Material Science, or related field; or Bachelors of Science with 2+ years of relevant work experience.
Type: On-site

Memryx, Inc.

Customer Hardware Support Engineer Hsinchu
Skills & Focus: customer support, ASIC, design-in activities, debugging, high-speed interfaces, customer engagement, training, documentation, issue resolution, client relationship
About the Company: MemryX, Inc. is an AI semiconductor startup company headquartered in Ann Arbor, Michigan, with branches in Taipei and Hsinchu, Taiwan and Bangalore, India. We …
Experience: 7+ years
Type: Full-time
Benefits: generous benefits package

Super Micro Computer

Software Technical Support Engineer Hsinchu
Skills & Focus: Cloud, Technical Support, Software Testing, Troubleshooting, Kubernetes, Linux, TCP/IP, Customer Support, Product Management, Virtualization
About the Company: Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/Big Data, Hype…
Experience: 3+ years of working experience in software product testing or system operation is preferred.