8 Customer Support And Experience jobs in Taipei.

Hiring now: Cs Learning Development S @ Coupang, Technical Support Spec @ Insider, Behavioral Interview Prep @ Intuitive , Veterinary Consultant @ Onedegree, Customer Services Spec @ Dentsply S.Explore more at jobswithgpt.com.

🔥 Skills

customer service (2) problem-solving (2) Problem-solving (2) E-commerce (2) Communication (2) communication skills (2) training programs (1) quality assurance (1) knowledge management (1) e-commerce (1)

📍 Locations

Taipei (7) Banqiao (1)

Coupang

Skills & Focus: training programs, quality assurance, knowledge management, customer service, e-commerce, BPO, Zendesk, performance analysis, collaboration skills, problem-solving
About the Company: We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsess…
Experience: At least 3 years of experience in customer service training, quality assurance, or knowledge management.

Insider

Skills & Focus: Technical Support, Operational Excellence, Customer Experience, Troubleshooting, Problem-solving, Creative Solutions, Feedback Advocacy, Product Improvement, SLA Compliance, Partner Engagement
About the Company: A B2B SaaS company that drives growth for its clients around the world, offering an AI-native platform for Customer Experience and Marketing.

Coupang

Skills & Focus: Outsourced Customer Service Partner Management, Customer Service Center Operations, Process Optimization, Customer Service Center Metrics, Workforce Allocation, Customer Satisfaction, Operational Efficiency, E-commerce, Change Management, Problem-solving skills
About the Company: We are one of the fastest-growing retail companies that established an unparalleled reputation for being a leading and reliable force in the commerce industry.…
Experience: More than 5 years experience in managerial roles within customer centers
Skills & Focus: Customer service, Management, Feedback, Problem-solving, SOP improvement, Communication, Interpersonal skills, Fast-paced environment, E-commerce, Taiwanese language proficiency
About the Company: Coupang is changing the everyday life of customers and aims to create a world where people can't help but ask, 'How did I live without Coupang?' It was founded…
Experience: Experience in a fast-paced environment and adaptable abilities. Customer service experience is preferred.
Type: Full-time
Benefits: Initial two-week office training after which the job can be done from home.

Intuitive Surgical

Skills & Focus: behavioral interview, STAR method, soft skills, collaborative, conflict resolution, leadership style, pressure management, problem-solving, communication skills, teamwork
About the Company: At Intuitive, we work together to advance minimally invasive care and strive to achieve meaningful progress daily.

Coupang

Skills & Focus: QA reports, audit integrity, customer experience defects, operator defects, establish Audit SOPs, QA process improvements, bi-lingual, e-Commerce, solution-driven, fast-paced environment
About the Company: Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is deliv…
Experience: At least 2 years of experience in an online or internet-based company, ideally within the e-Commerce sector.
Salary: Monthly salary of more than NT$ 58,000 (fixed or variable salary varies depending on personal qualifications or performance)
Type: Full-time

Onedegree

Skills & Focus: Veterinary, Consultation, Pet Care, Health, Wellness, Online Service, User Experience, Clinical Experience, Communication, Customer Support
About the Company: OneDegree is a pioneering InsurTech company, holding a virtual insurer license granted by the Hong Kong Insurance Authority since 2020. As the leading virtual …
Experience: 3 years clinical experience

Dentsply Sirona, Inc

Skills & Focus: customer service, sales orders, complaint resolution, order processing, promotional orders, dentistry, communication skills, problem solving, customer inquiries, data entry
About the Company: Dentsply Sirona is the world’s largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the …
Experience: At least 3 years related experience in Sales or Customer Services