25 Technical Support And Engineering jobs in Sydney.

Hiring now: Sr Saas Systems Admin @ Lightspeed, Technical Ops Mgr @ Veeva Syst, Customer Solutions Engr @ Cloudflare, Backend Engr @ Canva, Technical Support Engr In @ Servicenow, Sr Technical Support Engr @ Kasada, Associate Solution Engr @ Appian, Associate Technology Cons @ Manhattan , Jr Mid And Sr Technical W @ Segula Tec, Support Engr @ Pagerduty.Explore more at jobswithgpt.com.

🔥 Skills

technical support (8) problem solving (6) problem-solving (5) Technical Support (4) Troubleshooting (4) SaaS (3) Java (3) collaboration (3) SQL (3) automation (3)

📍 Locations

Sydney (25)

Lightspeed

Skills & Focus: SaaS, Google Workspace, JAMF, OneLogin, ServiceNow, JIRA, cloud infrastructure, API integration, security systems, network troubleshooting
About the Company: Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and p…
Experience: Extensive experience in a system administration role
Type: Full-time
Benefits: Lightspeed share scheme, unlimited paid time off policy, flexible working policy, health and wellness benefit, mental h…

Veeva Systems

Skills & Focus: Technical Operations, Cloud Environment, Incident Resolution, Systems Management, Monitoring, AWS, MySQL, Linux Systems, Employee Success, Customer Success
About the Company: Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the…
Experience: 3+ years of management experience in Technical and Linux Systems Operations
Benefits: Veeva’s support for charitable causes is entirely employee driven, with an amount equivalent to 1% of their base salary…

Cloudflare

Skills & Focus: Customer Solutions Engineer, technical advisor, Internet, customer success, onboarding, technical guidance, relationship building, problem solving, scripting language, Cloudflare products
About the Company: At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites…
Experience: Minimum 5 years of technical experience
Type: Hybrid

Canva

Skills & Focus: backend services, Java, distributed systems, collaboration, technical solutions, engineering practices, user support, AI integration, mentoring, problem solving
About the Company: Canva is a graphic design platform that empowers users to create designs with ease.
Experience: 5+ years
Benefits: Equity packages, inclusive parental leave policy, annual Vibe & Thrive allowance, flexible leave options.

Servicenow

Skills & Focus: Technical Support, Integrations, JavaScript, Troubleshooting, LDAP, SSO, Email Infrastructure, Web Services, Network Infrastructure, Customer Service
About the Company: ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Their intell…
Experience: 2+ years of related experience within either application technical support or software development environment.
Type: Flexible
Benefits: ServiceNow offers competitive compensation, generous benefits, a collaborative culture, and flexible work arrangements.
Skills & Focus: Technical Support, ServiceNow Platform, Integration, Customer Advocate, Troubleshooting, Root Cause Analysis, Customer Satisfaction, Technical Expertise, Process Improvements, Knowledge Base
Skills & Focus: Technical Support, Customer Support, AI Integration, Java/JavaScript, Splunk, Database Concepts, Troubleshooting, Problem Solving, Collaboration, Customer Experience
About the Company: ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelli…
Experience: Minimum five (5) years customer facing technical support/application support experience
Type: Flexible
Benefits: We provide competitive compensation, generous benefits, and a professional atmosphere. We offer work-life balance and w…

Kasada

Skills & Focus: Technical Support, problem-solving, communication, customer success, technical guidance, complex technical issues, support experience, cybersecurity, high-quality support, bridge between customers and internal teams
About the Company: Join us in stopping bad bots, for good! Kasada protects millions of online users everyday.

Servicenow

Skills & Focus: technical support, customer service, JavaScript, authentication, network infrastructure, SQL, SaaS, PaaS, troubleshooting, cloud technologies
About the Company: ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelli…
Experience: 2+ years of related experience within either application technical support or software development environment
Type: Flexible
Benefits: competitive compensation, generous benefits, flexible work arrangements

Appian Corporation

Skills & Focus: customer interaction, problem solving, data analytics, technical expertise, creative solutions, availability, performance, functionality, security, programming/scripting
About the Company: Appian is a software company that automates business processes. The Appian AI-Powered Process Platform includes everything you need to design, automate, and op…
Experience: Bachelor's degree in any Engineering discipline, Information Technology, Computer Science, or similar degree program
Type: Full-time
Benefits: Growth and development opportunities such as the in-house Appian MBA program, tuition reimbursement, a library of onlin…

Manhattan Associates

Skills & Focus: technical support, cloud native, micro-services, Google Cloud Platform, integration design, self-motivated, problem solving, collaborative environment, programming languages, performance monitoring tools
About the Company: We create possibilities that move life and commerce forward. Every day, our supply chain commerce technology connects two billion people to 20 billion consumer…
Experience: Recent graduate

Segula Technologies Australia

Skills & Focus: Technical Writers, Rail, Junior, Mid, Senior, expressions of interest, experience, working, preferred, segula technologies

Pagerduty, Inc.

Skills & Focus: customer service, technical support, debugging, Runbook Automation, Unix systems, APIs, cloud platforms, MySQL, PostgreSQL, SLA
About the Company: PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management, enabling customers to achieve operational efficiency at scale with the PagerDuty…
Type: Full-time
Benefits: Competitive salary, comprehensive benefits package from day one, flexible work arrangements, company equity, retirement…

Annalise.Ai

Skills & Focus: AI software, medical images, customer support, Level 2 support, triaging issues, performing upgrades, patient outcomes, technical issues, feedback management, global healthcare impact
About the Company: Annalise.ai is pioneering AI software that helps diagnose medical images and raise the standard of healthcare for millions of people every day, with a global p…
Experience: Level 2 customer support experience
Type: Full-time
Benefits: $1000 personal L&D budget, 16 weeks gender-neutral paid parental leave, $10,000 support for egg or sperm freezing.
Skills & Focus: Service Delivery, Implementation, Support Experience, AI-driven Medical Devices, Customer Experience, Remote Support, Troubleshooting, Integration, Agile Organization, Medical Predictions
About the Company: Annalise.ai is pioneering AI software for diagnosing medical images and improving healthcare standards globally.
Type: Full-time
Benefits: $1000 personal L&D budget, access to LinkedIn Learning, internal mobility and leadership training, 16 weeks gender-neut…

Snyk

Skills & Focus: customer experience, technical support, problem solving, communication, open source, GitHub, technical teams, documentation, collaboration, service improvement
About the Company: Snyk is a developer security platform that makes it easy for development teams to find, prioritize, and fix security vulnerabilities in code, dependencies, con…
Experience: Previous experience working closely with technical teams.
Benefits: Flexible working hours, work-from home allowances, generous vacation, health benefits, and retirement programs.

Luxoft

Skills & Focus: Traded Risk, Unix Scripting, SQL, automation, engineering, batch processing, integration, innovation, credit risk, DevOps
Experience: 8+ years

The Trade Desk

Skills & Focus: technical support, application support, SQL, troubleshooting, problem-solving, customer experience, documentation, collaboration, AdTech, data-driven insights
About the Company: The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. It provides a media-buying platform that helps bra…
Experience: 3+ years relevant work experience as a technical support representative
Type: Platform & Data Support

Cribl

Skills & Focus: observability, security, technical consulting, big data analytics, AWS, Azure, GCP, Kubernetes, Docker, customer engagement
About the Company: Cribl helps organizations unlock the value of all observability data, enabling phenomenal products and excellent customer service.
Experience: Minimum 5 years of hands-on experience in technical consulting or big data analytics
Type: Full-time

Thoughtworks

Skills & Focus: cloud environments, CI/CD tools, Infrastructure as Code (IAC), AWS products, observability tools, Linux OS, networking configuration, incident response, root cause analysis (RCA), automation
About the Company: Thoughtworks is a dynamic and inclusive community of bright and supportive colleagues who are revolutionizing tech. As a leading technology consultancy, we’re …
Experience: Hands-on experience in cloud environments, CI/CD tools, and infrastructure management.
Benefits: Learning & Development opportunities emphasized; supportive career growth culture.

Datadog

Skills & Focus: SaaS, technical support, client-centric, Linux, infrastructure monitoring, cloud transformation, programming, problem-solving, professional development, collaborative
About the Company: Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve …
Experience: 2+ years of related experience
Type: Full-time
Benefits: Best-in-breed onboarding, generous global benefits, intra-departmental mentor and buddy program, new hire stock equity …

Obsidian Security

Skills & Focus: troubleshoot, customer support, programming languages, problem-solving, debugging, version control, cloud platforms, microservices, distributed systems, cloud security
About the Company: Obsidian Security was founded in 2017 to solve the unaddressed blindspot of SaaS Security. SaaS applications provide the tools employees need to succeed and ho…
Experience: 7+ years for BS, or 5+ years for Master in Computer Science, Information Technology, or other technical-related fields
Salary: $175,000 - $238,000 AUD
Type: Full-time
Benefits: Competitive compensation with equity, comprehensive healthcare with dental and vision coverage, flexible paid time off,…

Manhattan Associates

Skills & Focus: technical support, cloud native, micro-services, Google Cloud Platform, integration design, R&D, problem solving, Java, Python, RESTful web services
About the Company: We create possibilities that move life and commerce forward. Every day, our supply chain commerce technology connects two billion people to 20 billion consumer…
Experience: recent graduate
Benefits: cultural celebrations, interest groups, volunteer opportunities, commitment to diversity and inclusion

Dynatrace

Skills & Focus: observability, automation, AI, cloud-based software, digital ecosystem, automated processes, capacity planning, monitoring and alerting, production incidents, On-Call rotations
About the Company: Dynatrace provides a cloud-based software intelligence platform that ensures millions of people worldwide have an excellent user experience through observabili…

Cognizant

Skills & Focus: Genesys Cloud, contact centre solutions, system performance, technical support, scripting, Java, Python, telecommunications protocols, APIs, problem-solving
About the Company: Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. …
Type: Full-time
Benefits: excellent salary and benefits package, opportunities for professional development, education and training support, well…