Last updated: 2025-06-06
20 Technical And Product Support jobs in Sydney.
Hiring now: Premier Solution Engineer @ Appian, Escalation Eng Manager @ Cloudflare, Service Delivery Engineer @ Annaliseai, Associate Solution Engineer @ Appian, Sr Technical Support Engineer @ Kasada, Payroll Support Consultant @ Employment, Sr Software Developer @ Obsidian S, Customer Support Specialist @ Zip, Technical Support Engineer @ Servicenow, Customer Support Specialist Product Expe @ Klaviyo. Explore more at at jobswithgpt.com
🔥 Skills
problem solving (5)
Troubleshooting (5)
Technical Support (5)
Customer Experience (4)
Customer Support (3)
problem-solving (3)
Communication (3)
product knowledge (3)
customer service (3)
technical expertise (2)
Appian
Appian is a software company that automates business processes. The Appian AI-Powered Process Platform includes everything you need to design, automate, and op…
Premier Solution Engineer
Sydney
- Skills: customer management, cross-functional collaboration, technical expertise, problem solving, IaaS, programming knowledge, RDBMS platforms, network troubleshooting, systems administration, communication skills
- Experience: Experience in a software customer service role
Cloudflare
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites…
Escalation Engineering Manager
Sydney
- Skills: Escalation Engineering, Customer Support, Technical Troubleshooting, Process Improvement, Team Management, SaaS/PaaS, Communication Skills, Performance Management, Hiring and Training, Cross-Functional Collaboration
- Experience: Minimum of 3 years of management experience, with teams of 4 or more people; Minimum of 5 years technical support experience for SaaS/PaaS enterprise solutions
- Type: Full-time
Annalise.ai
Annalise.ai is pioneering AI software for diagnosing medical images and improving healthcare standards globally.
Service Delivery Engineer
Sydney
- Skills: Service Delivery, Implementation, Support Experience, AI-driven Medical Devices, Customer Experience, Remote Support, Troubleshooting, Integration, Agile Organization, Medical Predictions
- Type: Full-time
Appian Corporation
Appian is a software company that automates business processes. The Appian AI-Powered Process Platform includes everything you need to design, automate, and op…
Associate Solution Engineer
Sydney
- Skills: customer interaction, problem solving, data analytics, technical expertise, creative solutions, availability, performance, functionality, security, programming/scripting
- Experience: Bachelor's degree in any Engineering discipline, Information Technology, Computer Science, or similar degree program
- Type: Full-time
Cloudflare
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites…
Customer Solutions Engineer
Sydney
- Skills: Customer Solutions Engineer, technical advisor, Internet, customer success, onboarding, technical guidance, relationship building, problem solving, scripting language, Cloudflare products
- Experience: Minimum 5 years of technical experience
- Type: Hybrid
Kasada
Join us in stopping bad bots, for good! Kasada protects millions of online users everyday.
Senior Technical Support Engineer
Sydney
- Skills: Technical Support, problem-solving, communication, customer success, technical guidance, complex technical issues, support experience, cybersecurity, high-quality support, bridge between customers and internal teams
Employment Hero
Employment Hero is on a mission to make employment easier and more valuable for everyone. Our Employment Operating System brings hiring, HR, payroll and benefi…
Payroll Support Consultant
Sydney
- Skills: Payroll, Customer Experience, Support, Troubleshooting, Documentation, SaaS, Escalation, Ticket Management, Process Improvements, Communication
- Experience: Relevant Australian and/or New Zealand Payroll knowledge and industry experience.
- Type: Remote
Obsidian Security
Obsidian Security was founded in 2017 to solve the unaddressed blindspot of SaaS Security. SaaS applications provide the tools employees need to succeed and ho…
Sr. Software Developer
Sydney
- Skills: troubleshoot, customer support, programming languages, problem-solving, debugging, version control, cloud platforms, microservices, distributed systems, cloud security
- Experience: 7+ years for BS, or 5+ years for Master in Computer Science, Information Technology, or other technical-related fields
- Type: Full-time
- Salary: $175,000 - $238,000 AUD
Zip
Zip has created a new category and developed the leading solution in the procurement software space to streamline the buying process for enterprises.
Customer Support Specialist
Sydney
- Skills: Customer Support, Technical Knowledge, Customer Issues, Product Expertise, Intercom, Automation Software, Communication Skills, Customer Workflows, Product Roadmap, Data Investigation
- Experience: 2-4 years
- Type: Full-time
Annalise.ai
Annalise.ai is pioneering AI software that helps diagnose medical images, impacting healthcare positively at scale.
Customer Deployment Engineer
Sydney
- Skills: AI-driven medical devices, implementation, support experience, integration, installation, configuration, remote support, troubleshooting, customer experience, medical predictions
ServiceNow
ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intellig…
Technical Support Engineer
Sydney
- Skills: Technical Support, JavaScript, LDAP, SSO, Email Infrastructure, Web Services, Network Infrastructure, AI integration, Customer Satisfaction, Relational Databases
- Experience: 5+ years of related experience
- Type: Flexible
Klaviyo
Customer Support Specialist (Product Expert)
Sydney
- Skills: support, product knowledge, communication, problem solving, customer service, email support, live chat, software issues, networking, APIs
- Salary: $80,000 - $120,000 AUD
Hudl
Hudl builds products to help teams, athletes, and fans capture video, analyze data, and share highlights, supporting sports teams around the world.
Support Representative
Sydney
- Skills: support, customer service, technical troubleshooting, product knowledge, problem solver, people person, confident communicator, flexible, reliable, team player
- Experience: 3 days minimum in the office per week; tech-support experience a plus
- Salary: $51,000 - $80,000 AUD
Cloudflare
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites…
Technical Support Engineer
Sydney
- Skills: solving complex problems, interacting with people, helping customers, technical support, global distributed network, internet technologies, troubleshooting, problem solving, command line tools, network understanding
LEAP
LEAP is the leading provider of Legal Practice Productivity Solutions and part of ATI, a major international LegalTech company. They serve over 100,000 lawyers…
Client Support Specialist
Sydney
- Skills: customer service, product knowledge, software troubleshooting, CRM, high-volume queries, problem-solving, help desk, call centre, client support, legal tech
Intercom
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Founded in 2011 and trusted by nearly 30,0…
Associate Technical Support Specialist
Sydney
- Skills: Customer Support, Problem-solving, Technical Support, Communication, Feedback, KPI, Troubleshooting, Web Technologies, AI, Customer Experience
- Type: full_time
- Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}
Snowflake
Snowflake’s Account 360 team is expanding! We are looking for a Technical Account Manager to join our team. This role combines technical and commercial respons…
Technical Account Manager
Sydney
- Skills: Technical Account Manager, Customer Relationships, AWS, Azure, GCP, Python, SQL, Data Engineering, Database Management, Customer Experience
- Type: full_time
- Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}
Deputy
Deputy is a global SaaS remote-first workforce management company with hubs in Sydney, Melbourne, San Francisco and London, plus team members working remotely …
Technical Support Engineer II
Sydney
- Skills: SaaS, Technical Support, RestAPIs, Javascript, Cloud Environment, Customer Centric, Troubleshooting, Integrations, Communication, Technical Resolution
- Type: full_time
- Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}
Mable
Mable is one of Australia's leading and fastest-growing healthtech platforms. As a purpose-driven company, we are where thousands of people with disability and…
Support Provider Specialist
Sydney
- Skills: healthtech, customer support, onboarding, CRM, Salesforce, care industry, communication skills, flexibility, team collaboration, service level agreements
- Type: full_time
- Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}