Last updated: 2025-10-13

60 Customer Success Management jobs in Sydney.

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Intuit

Customer Success Manager

Sydney

  • Skills: Customer Success, Operations, Experience Management, Customer Experience, Management, Delivery, Retention, Strategy, Programs, Insights
  • Level: mid
  • Type: full_time

Appian

Appian is a software company that automates business processes. The Appian AI-Powered Process Platform includes everything you need to design, automate, and op…

Technical Delivery Manager

Sydney

  • Skills: Technical Delivery, Customer Success, project delivery, stakeholder management, mentoring, collaboration, positive culture, high performance, coaching, business software
  • Level: mid
  • Type: full_time

SafetyCulture

SafetyCulture is a customer—and product-led SAAS company with an ambitious mission: to empower front-line workers to drive operational excellence and take owne…

Senior Customer Success Manager

Sydney

  • Skills: Customer Success, Retail, Hospitality, Enterprise, Operational Excellence, Platform Value, Trusted Advisor, Business Goals, Partnership Growth, Front-line Workers
  • Level: mid
  • Type: full_time

Vanta

Vanta is committed to securing the internet and protecting consumer data. The company provides continuous security monitoring and verification solutions for bu…

Senior Customer Success Manager

Sydney

  • Skills: customer success, SaaS, compliance, onboarding, implementation, customer retention, security posture, health indicators, technical support, strategic partnerships
  • Level: senior
  • Type: full_time

Ogury

Ogury is a global adtech company that delivers Personified Advertising solutions grounded in privacy to brands, agencies and publishers by focusing on targetin…

Client Success Manager

Sydney

  • Skills: client success, campaign optimization, revenue growth, post-sales process, strategic recommendations, data-driven insights, digital advertising, AdTech, programmatic advertising, cross-functional collaboration
  • Level: mid
  • Type: full_time

SafetyCulture

SafetyCulture is a global technology company that is helping to transform workplaces around the world. Our mission is to help working teams get better every da…

Principal Customer Onboarding Manager

Sydney

  • Skills: Customer Onboarding, SaaS, Project Management, Change Management, Technical Expertise, Implementation, Stakeholder Engagement, Process Improvement, Collaboration, Mentorship
  • Level: senior
  • Type: full_time

Insider

We are Insider, a B2B SaaS company that drives growth for its clients around the world. We are the #1 AI-native platform for Customer Experience and Marketing—…

Technical Account Manager

Sydney

  • Skills: B2B SaaS, Customer Experience, Marketing, AI-native platform, Technical Account Management, onboarding, implementation, problem-solving, strategic thinking, teamwork
  • Level: mid
  • Type: full_time

DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that di…

Strategic Customer Success Manager

Sydney

  • Skills: Customer Success, B2B, SaaS, SevenRooms, Account Management, Project Planning, Hospitality Software, Cross-functional, Data Analysis, KPI Monitoring
  • Level: mid
  • Type: full_time

Veeva Systems

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the…

Technical Customer Service Associate

Sydney

  • Skills: customer support, technical support, life sciences, SaaS, problem-solving, customer success, support team, collaboration, innovation, career growth
  • Level: entry
  • Type: full_time

Macquarie Cloud Services

Macquarie Cloud Services are the Australian specialists in cloud services for business and government. Locally owned and operated, with an industry-leading cus…

Lead Customer Success Manager

Sydney

  • Skills: customer retention, stakeholder management, strategic relationships, Customer Success, team leadership, account management, customer satisfaction, revenue protection, business growth, long-term retention
  • Level: mid
  • Type: full_time

PagerDuty, Inc.

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business …

Strategic Customer Success Manager

Sydney

  • Skills: Customer Success, B2B SaaS, Digital Operations, Consulting Skills, C-level Engagement, Risk Mitigation, DevOps, IT Enterprise Architecture, Business Value, Stakeholder Management
  • Level: senior
  • Type: full_time

Intuit

Intuit is a global technology company that develops financial and business management software for small businesses, consumers, and accountants.

Contact Centre Operations Lead, APAC

Sydney

  • Skills: Customer Success, Operations, APAC, Leadership, Communication, Performance Management, Data Analysis, Training, Team Building, Problem Solving
  • Level: mid
  • Type: full_time

Pendo

Pendo helps product teams create software users love by combining analytics, in-app guidance, feedback, and more, all in one platform.

Customer Success Engineer

Sydney

  • Skills: Customer Success, Technical Enablement, SaaS, REST APIs, JavaScript, HTML, CSS, Integration, Technical Documentation, Customer Engagement
  • Level: mid
  • Type: full_time

Veeva Systems

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the…

Technical Customer Service Associate

Sydney

  • Skills: customer support, technical assistance, SaaS, life sciences, collaboration, problem-solving, customer success, innovative products, support team, first point of contact
  • Level: entry
  • Type: full_time

Smartsheet

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always work…

Sr Customer Success Manager

Sydney

  • Skills: Customer Success, Account Management, SaaS, Customer Satisfaction, Engagement Strategy, Renewal Rates, Web-based Technologies, Onboarding, Technical Leadership, Collaboration
  • Level: senior
  • Type: full_time

Deputy

Deputy is a global SaaS remote-first workforce management company with hubs in Sydney, Melbourne, San Francisco and London, plus team members working remotely …

Senior Director, Customer Success, APAC

Sydney

  • Skills: customer success, retention, strategy, B2B SaaS, scaling teams, revenue growth, cross-functional collaboration, KPI optimization, customer experience, employee share ownership
  • Level: senior
  • Type: full_time

ServiceNow

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today …

ANZ CRM Leader

Sydney

  • Skills: AI integration, sales management, customer relationships, team development, forecasting, enterprise applications, C-suite engagement, team quotas, sales techniques, problem solving
  • Level: senior
  • Type: other

Immuta

Immuta enables organizations to unlock value from their cloud data by protecting it and providing secure access. The Immuta Data Security Platform provides sen…

Customer Success Manager

Sydney

  • Skills: Customer Success, Data Governance, Technical Expertise, Implementation, Customer Health Metrics, Onboarding, Adoption Initiatives, Strategic Advisor, Solution Design, Product Feedback
  • Level: mid
  • Type: full_time

Ping Identity

At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's n…

Senior Customer Success Architect

Sydney

  • Skills: Customer Success, Identity Management, Enterprise Architecture, Technical Advisor, Web Application Servers, CRM Platforms, Authentication Protocols, Solution Scoping, Technical Enablement, Digital Transformation
  • Level: senior
  • Type: other

Macquarie Telecom

Macquarie Telecom is a company that operates in a strong market position, providing opportunities for employees to make a significant impact.

Client Director

Sydney

  • Skills: business development, account growth, strategic customers, revenue maximization, client relationships, Tier 1 clients, solution alignment, customer acquisition, relationship management, performance optimization
  • Level: mid
  • Type: full_time