Last updated: 2025-06-06
33 Customer Onboarding And Success jobs in Sydney.
Hiring now: Sr Customer Onboarding Manager @ Safetycult, Multiple Positions In Customer Success A @ Intuit, Head Of Customer Exp @ Tmgm, Implementation Consultant @ Deliverect, Customer Success Manager @ Datadog, Onboarding Partner @ Homemade, Activation Manager On Premise Maternity @ Suntory Gl, Customer Implementation Manager @ Gorgias, Customer Success Manager @ Notion, Client Success Manager Banking @ Pega. Explore more at at jobswithgpt.com
š„ Skills
Customer Success (16)
Onboarding (5)
SaaS (5)
onboarding (5)
customer experience (4)
relationship management (4)
project management (3)
adoption (3)
Data Analysis (3)
Hybrid Work (3)
š Locations
Sydney (33)
SafetyCulture
SafetyCulture is a customerāand product-led SAAS company with an ambitious mission: to empower front-line workers to drive operational excellence and take owneā¦
Senior Customer Onboarding Manager
Sydney
- Skills: customer onboarding, implementation, project management, change management, stakeholder engagement, C-Suite stakeholders, strategic partner, global rollouts, alignment, adoption
- Type: Full-time
Intuit
Intuit is a technology company that focuses on products for accounting, finance, and tax preparation.
TMGM
TMGM is a leading global provider of CFD trading solutions, empowering traders with cutting-edge technology, deep liquidity, and exceptional customer service.
Head of Customer Experience
Sydney
- Skills: customer experience, global support teams, CFD trading, operations optimization, compliance, AI-driven technologies, customer satisfaction, data-driven insights, cross-functional alignment, leadership
- Experience: 10+ years of experience in customer experience, operations, or support leadership roles, preferably within financial services, fintech, or brokerage industries.
Deliverect
As a rapidly scaling global SaaS unicorn, Deliverect stands at the forefront of revolutionising technological solutions for the dynamic hospitality and Q-commeā¦
Implementation Consultant
Sydney
- Skills: Implementation, Consultant, Onboarding, Integration, B2B, SaaS, Project Management, APIs, Client Satisfaction, Technical Expertise
Intuit
Head of Customer Success and CX, APAC
Sydney
- Skills: Customer Success, APAC, Growth, Retention, Management, Hybrid Work, Innovative, AI, Data Insights, Diversity
Datadog
Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve ā¦
Customer Success Manager
Sydney
- Skills: Customer Success, relationship-management, on-boarding, up-selling, cross selling, proactive, renewal risks, adoption rates, communication, technology
HomeMade
HomeMade is a health-tech start-up established in 2020, focusing on transforming home care in Australia through our creative approach which is designed to suppā¦
Onboarding Partner
Sydney
- Skills: Onboarding, Customer Service, Home Care Package, Assessment, Care Plans, Budgeting, Communication, Empathy, Technology, Support
- Experience: Experience in a case management or customer service environment is preferred and knowledge of the aged care sector will be well-regarded.
- Type: Hybrid
Gorgias
Gorgias is the conversational AI platform for ecommerce that drives sales and resolves support inquiries. Trusted by over 15,000 ecommerce brands, Gorgias suppā¦
Customer Implementation Manager
Sydney
- Skills: onboarding, consultative approach, customer relations, customer experience, project management, e-commerce, data analysis, relationship building, communication skills, continuous learning
- Experience: 2-3+ years in SaaS as an implementation manager driving post-sales adoption and activation
- Type: Full-time
- Salary: A$101K - A$127K
Notion
Notion is a productivity software company that aims to empower individuals and teams by allowing them to tailor their software solutions.
Customer Success Manager
Sydney
- Skills: Customer Success, Sales, Software, Retention, Adoption, Expansion, Problem-solving, Collaboration, Growth mindset, Team culture
- Experience: 5+ years
- Type: Full-time
Pega
Pega provides innovative technology to the worldās most innovative organisations. As the recognised industry leader in strategic business applications, we chalā¦
Client Success Manager - Banking
Sydney
- Skills: Client Success, Banking, Customer Satisfaction, Revenue Driver, Business Processes, Consulting Skills, Stakeholder Engagement, Data Analysis, Transformational Roadmaps, Service Orientation
- Experience: 10+ years relevant work experience, 5+ years in a Client Success management or consulting role
- Type: Full-time
SafetyCulture
SafetyCulture is a customerāand product-led SAAS company with an ambitious mission: to empower front-line workers to drive operational excellence and take owneā¦
Senior Customer Success Manager
Sydney
- Skills: Customer Success, Retail, Hospitality, Enterprise, Operational Excellence, Platform Value, Trusted Advisor, Business Goals, Partnership Growth, Front-line Workers
- Experience: Direct work experience in Retail / Hospitality or managing Enterprise customers
LEAP
LEAP is the leading provider of Legal Practice Productivity Solutions in the world and is part of ATI ā one of the largest international LegalTech companies.
Client Success Manager
Sydney
- Skills: Client Success, Retention, Account Management, Product Demonstration, Client Onboarding, Relationship Management, Legal Industry, Product Adoption, Sales Targets, Client Satisfaction
- Experience: 2+ years
- Type: Full-time
Procore
Procore is a global construction management software company that connects people, applications, and insights in a unified platform.
Customer Success Engineer
Sydney
- Skills: Customer Success, Construction Management, Technical Aptitude, Client Relationships, Data-driven Recommendations, Strategic Account Management, Industry Best Practices, Product Improvement, Presentation Skills, Analytical Skills
- Experience: 1+ years of Customer Success, Professional Services, Technical Pre-Sales experience or 1+ years of Construction industry expertise preferred
- Type: Full-time
Vanta
Vanta is committed to securing the internet and protecting consumer data. The company provides continuous security monitoring and verification solutions for buā¦
Senior Customer Success Manager
Sydney
- Skills: customer success, SaaS, compliance, onboarding, implementation, customer retention, security posture, health indicators, technical support, strategic partnerships
- Experience: 6+ years in Customer Success at a SaaS company
- Type: Full-time
- Salary: Industry-competitive
Intuit
Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worā¦
Senior Manager, Contact Centre Operations - APAC
Sydney
- Skills: customer success, contact centre operations, financial technology, data driven, performance management, outsourced partners, customer support, leadership, analytics, hybrid work
- Experience: 5+ years in contact centre management and operations planning with strong data and analytics experience
Klaviyo
Klaviyo empowers creators to own their destiny by making first-party data accessible and actionable in ecommerce and beyond.
Partner Sales Specialist
Sydney
- Skills: Partner management, Sales, Customer service, Communication skills, Analytical skills, Problem-solving, Onboarding process, Organizational skills, Time management, Customer experience
- Experience: Minimum of 2 years in a partnerships / Business development representative or sales position within SaaS / Technology space
- Salary: $56,000 - $84,000 SGD
Airwallex
Airwallex is the only unified payments and financial platform for global businesses, providing solutions including business accounts, payments, spend managemenā¦
Product Lead, Onboarding
Sydney
- Skills: Product Management, Onboarding, User Experience, Roadmap, Strategy, Customer Satisfaction, Cross-functional Teams, Data Analysis, User Research, Global Scale
- Type: Full-time
Bazaarvoice
Senior Client Success Manager
Sydney
- Skills: Client Success, strategy, business support, client service, problem solving, exceeding customer expectations, passionate, curious, drive to succeed
ClickView
ClickView is a worldwide educational video company dedicated to transforming education through engaging video content and innovative technology solutions.
Customer Success Manager
Sydney
- Skills: Customer Success, EdTech, SaaS, onboarding, renewals, relationship management, training, data analysis, account management, education technology
- Experience: 3+ years in customer success or account management
- Type: Full-time
Vanta
Vanta started in 2018, in the wake of several high-profile data breaches. Online security was only becoming more important, but we knew firsthand how hard it cā¦
Manager, Customer Success - APAC
Sydney
- Skills: Customer Success, Onboarding, Customer Retention, Security, Cybersecurity, Team Leadership, KPIs, Risk Management, Customer Advocacy, Fast-paced Environment
- Experience: 3+ years of experience leading customer facing teams, preferably Customer Success or Account Management
- Type: Full-time
Braze
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.⢠Braze allows any marketer to collect and take action on any ā¦
Senior Customer Onboarding Manager
Sydney
- Skills: Customer onboarding, Project management, Client success, Technical requirements, CRM, Stakeholder engagement, Training, SaaS, Implementation, Customer experience
- Experience: 5+ years experience in a client-facing work environment
ServiceNow
ServiceNow is a global market leader in AI-enhanced cloud-based technology, transforming how organizations work by connecting people, systems, and processes.
Senior Customer Success Manager, Sydney
Sydney
- Skills: Customer Success, SaaS, Digital Solutions, Customer Satisfaction, Business Outcomes, Adoption, Platform, Relationship Building, Cross-Functional, Data-Driven
Mentimeter
Mentimeter is an engagement tool with a goal to turn presentations into conversations through real-time interactivity and visualizations, helping people particā¦
Customer Success Manager
Sydney
- Skills: Customer Success, adoption, training, relationships, engagement, onboarding, webinars, workshops, data, analytics
ServiceNow
ServiceNow is a company focused on digital transformation, providing a platform to drive customer success and innovation.
Customer Success Manager
Sydney
- Skills: Customer Success, Post-sale experience, ServiceNow products, Business outcomes, Strategic guidance, Customer adoption, Success plans, Issue resolution, Cross-functional collaboration, Customer satisfaction
- Type: Full-time
Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companiesāfrom the worldās largest enterprises to the most ambitious startupsāuse Strā¦
Customer Success Manager
Sydney
- Skills: Customer Success, Payments, Retaining customers, Business growth, Client relationships, Technical product, Analytical skills, Project management, Sales targets, Stakeholder engagement
- Type: full_time
- Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}
Procore Technologies
Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficientlā¦
Customer Success Engineer
Sydney
- Skills: Customer Success, Construction Management, Cloud-based Software, Technical Pre-Sales, Data-driven Recommendations, Consultative Mindset, ROI Analysis, Implementation, Account Strategies, Industry Trends
- Type: full_time
- Salary: {'min': 93600.0, 'max': 114400.0, 'period': 'annual', 'currency': 'USD'}
UpGuard
UpGuardās mission is to protect the worldās data. We obsessively seek out elegant, robust ways to enable our customers to find, acknowledge, and remediate cybeā¦
Customer Success Manager
Sydney
- Skills: Customer Success, Onboarding, Customer Engagement, Cyber Risk, Communication, Problem Solving, Feedback, Product Value, Interdepartmental Collaboration, Account Expansion
- Type: full_time
- Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}
Ebury
Ebury is a leading global fintech company that empowers businesses to trade and grow internationally. It offers a comprehensive suite of products, including inā¦
Partner Relationship Associate
Sydney
- Skills: relationship management, compliance, financial services, communication skills, problem-solving, team collaboration, attention to detail, onboarding, process improvement, partner engagement
- Type: full_time
- Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}
Nutanix
Nutanix is a technology company that provides cloud computing solutions, particularly focused on hybrid multicloud infrastructure and customer experience.
Customer Experience Manager
Sydney
- Skills: customer experience, hybrid multicloud, technical onboarding, customer satisfaction, Nutanix technology, relationship management, IT operations, adoption, technical frameworks, feedback advocacy
- Type: full_time
- Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}
Constantinople
Constantinople is the first of its kind: an all-in-one software and operational platform for banks. We provide our banking clients with a cloud-native infrastrā¦
Customer and Product Operations Role
Sydney
- Skills: cloud-native infrastructure, banking products, automation, compliance processes, customer experience, digital chat interactions, SLAs, operational complexity, customer touch points, banking proposition
- Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}
Ping Identity
At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise.
Onboarding Customer Success Manager
Sydney
- Skills: Customer Success, cloud identity, cybersecurity, digital experiences, identity management, technical evangelist, relationship management, technical requirements, business requirements, trusted advisor
- Type: full_time
- Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}