Last updated: 2025-06-06

33 Customer Onboarding And Success jobs in Sydney.

Hiring now: Sr Customer Onboarding Manager @ Safetycult, Multiple Positions In Customer Success A @ Intuit, Head Of Customer Exp @ Tmgm, Implementation Consultant @ Deliverect, Customer Success Manager @ Datadog, Onboarding Partner @ Homemade, Activation Manager On Premise Maternity @ Suntory Gl, Customer Implementation Manager @ Gorgias, Customer Success Manager @ Notion, Client Success Manager Banking @ Pega. Explore more at at jobswithgpt.com

šŸ”„ Skills

Customer Success (16) Onboarding (5) SaaS (5) onboarding (5) customer experience (4) relationship management (4) project management (3) adoption (3) Data Analysis (3) Hybrid Work (3)

šŸ“ Locations

Sydney (33)

SafetyCulture

SafetyCulture is a customer—and product-led SAAS company with an ambitious mission: to empower front-line workers to drive operational excellence and take owne…

Senior Customer Onboarding Manager

Sydney

  • Skills: customer onboarding, implementation, project management, change management, stakeholder engagement, C-Suite stakeholders, strategic partner, global rollouts, alignment, adoption
  • Type: Full-time

Intuit

Intuit is a technology company that focuses on products for accounting, finance, and tax preparation.

Multiple Positions in Customer Success and Finance

Sydney

  • Skills: Customer Success, Finance, Data Analysis, Tax Preparation, Remote, Hybrid Work, Collaboration, Innovation, Technology, Agility

TMGM

TMGM is a leading global provider of CFD trading solutions, empowering traders with cutting-edge technology, deep liquidity, and exceptional customer service.

Head of Customer Experience

Sydney

  • Skills: customer experience, global support teams, CFD trading, operations optimization, compliance, AI-driven technologies, customer satisfaction, data-driven insights, cross-functional alignment, leadership
  • Experience: 10+ years of experience in customer experience, operations, or support leadership roles, preferably within financial services, fintech, or brokerage industries.

Deliverect

As a rapidly scaling global SaaS unicorn, Deliverect stands at the forefront of revolutionising technological solutions for the dynamic hospitality and Q-comme…

Implementation Consultant

Sydney

  • Skills: Implementation, Consultant, Onboarding, Integration, B2B, SaaS, Project Management, APIs, Client Satisfaction, Technical Expertise

Intuit

Head of Customer Success and CX, APAC

Sydney

  • Skills: Customer Success, APAC, Growth, Retention, Management, Hybrid Work, Innovative, AI, Data Insights, Diversity

Datadog

Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve …

Customer Success Manager

Sydney

  • Skills: Customer Success, relationship-management, on-boarding, up-selling, cross selling, proactive, renewal risks, adoption rates, communication, technology

HomeMade

HomeMade is a health-tech start-up established in 2020, focusing on transforming home care in Australia through our creative approach which is designed to supp…

Onboarding Partner

Sydney

  • Skills: Onboarding, Customer Service, Home Care Package, Assessment, Care Plans, Budgeting, Communication, Empathy, Technology, Support
  • Experience: Experience in a case management or customer service environment is preferred and knowledge of the aged care sector will be well-regarded.
  • Type: Hybrid

Suntory Global Spirits

Activation Manager - On Premise (Maternity Leave Cover)

Sydney

  • Skills: activation strategy, customer insights, shopper behaviour, marketing, field sales, category growth, stakeholder management, project management, brand plans, On-Premise channel
  • Experience: min 2yrs+

Gorgias

Gorgias is the conversational AI platform for ecommerce that drives sales and resolves support inquiries. Trusted by over 15,000 ecommerce brands, Gorgias supp…

Customer Implementation Manager

Sydney

  • Skills: onboarding, consultative approach, customer relations, customer experience, project management, e-commerce, data analysis, relationship building, communication skills, continuous learning
  • Experience: 2-3+ years in SaaS as an implementation manager driving post-sales adoption and activation
  • Type: Full-time
  • Salary: A$101K - A$127K

Notion

Notion is a productivity software company that aims to empower individuals and teams by allowing them to tailor their software solutions.

Customer Success Manager

Sydney

  • Skills: Customer Success, Sales, Software, Retention, Adoption, Expansion, Problem-solving, Collaboration, Growth mindset, Team culture
  • Experience: 5+ years
  • Type: Full-time

Pega

Pega provides innovative technology to the world’s most innovative organisations. As the recognised industry leader in strategic business applications, we chal…

Client Success Manager - Banking

Sydney

  • Skills: Client Success, Banking, Customer Satisfaction, Revenue Driver, Business Processes, Consulting Skills, Stakeholder Engagement, Data Analysis, Transformational Roadmaps, Service Orientation
  • Experience: 10+ years relevant work experience, 5+ years in a Client Success management or consulting role
  • Type: Full-time

SafetyCulture

SafetyCulture is a customer—and product-led SAAS company with an ambitious mission: to empower front-line workers to drive operational excellence and take owne…

Senior Customer Success Manager

Sydney

  • Skills: Customer Success, Retail, Hospitality, Enterprise, Operational Excellence, Platform Value, Trusted Advisor, Business Goals, Partnership Growth, Front-line Workers
  • Experience: Direct work experience in Retail / Hospitality or managing Enterprise customers

LEAP

LEAP is the leading provider of Legal Practice Productivity Solutions in the world and is part of ATI – one of the largest international LegalTech companies.

Client Success Manager

Sydney

  • Skills: Client Success, Retention, Account Management, Product Demonstration, Client Onboarding, Relationship Management, Legal Industry, Product Adoption, Sales Targets, Client Satisfaction
  • Experience: 2+ years
  • Type: Full-time

Procore

Procore is a global construction management software company that connects people, applications, and insights in a unified platform.

Customer Success Engineer

Sydney

  • Skills: Customer Success, Construction Management, Technical Aptitude, Client Relationships, Data-driven Recommendations, Strategic Account Management, Industry Best Practices, Product Improvement, Presentation Skills, Analytical Skills
  • Experience: 1+ years of Customer Success, Professional Services, Technical Pre-Sales experience or 1+ years of Construction industry expertise preferred
  • Type: Full-time

Vanta

Vanta is committed to securing the internet and protecting consumer data. The company provides continuous security monitoring and verification solutions for bu…

Senior Customer Success Manager

Sydney

  • Skills: customer success, SaaS, compliance, onboarding, implementation, customer retention, security posture, health indicators, technical support, strategic partnerships
  • Experience: 6+ years in Customer Success at a SaaS company
  • Type: Full-time
  • Salary: Industry-competitive

Intuit

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers wor…

Senior Manager, Contact Centre Operations - APAC

Sydney

  • Skills: customer success, contact centre operations, financial technology, data driven, performance management, outsourced partners, customer support, leadership, analytics, hybrid work
  • Experience: 5+ years in contact centre management and operations planning with strong data and analytics experience

Klaviyo

Klaviyo empowers creators to own their destiny by making first-party data accessible and actionable in ecommerce and beyond.

Partner Sales Specialist

Sydney

  • Skills: Partner management, Sales, Customer service, Communication skills, Analytical skills, Problem-solving, Onboarding process, Organizational skills, Time management, Customer experience
  • Experience: Minimum of 2 years in a partnerships / Business development representative or sales position within SaaS / Technology space
  • Salary: $56,000 - $84,000 SGD

Airwallex

Airwallex is the only unified payments and financial platform for global businesses, providing solutions including business accounts, payments, spend managemen…

Product Lead, Onboarding

Sydney

  • Skills: Product Management, Onboarding, User Experience, Roadmap, Strategy, Customer Satisfaction, Cross-functional Teams, Data Analysis, User Research, Global Scale
  • Type: Full-time

Bazaarvoice

Senior Client Success Manager

Sydney

  • Skills: Client Success, strategy, business support, client service, problem solving, exceeding customer expectations, passionate, curious, drive to succeed

ClickView

ClickView is a worldwide educational video company dedicated to transforming education through engaging video content and innovative technology solutions.

Customer Success Manager

Sydney

  • Skills: Customer Success, EdTech, SaaS, onboarding, renewals, relationship management, training, data analysis, account management, education technology
  • Experience: 3+ years in customer success or account management
  • Type: Full-time

Vanta

Vanta started in 2018, in the wake of several high-profile data breaches. Online security was only becoming more important, but we knew firsthand how hard it c…

Manager, Customer Success - APAC

Sydney

  • Skills: Customer Success, Onboarding, Customer Retention, Security, Cybersecurity, Team Leadership, KPIs, Risk Management, Customer Advocacy, Fast-paced Environment
  • Experience: 3+ years of experience leading customer facing teams, preferably Customer Success or Account Management
  • Type: Full-time

Braze

Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.ā„¢ Braze allows any marketer to collect and take action on any …

Senior Customer Onboarding Manager

Sydney

  • Skills: Customer onboarding, Project management, Client success, Technical requirements, CRM, Stakeholder engagement, Training, SaaS, Implementation, Customer experience
  • Experience: 5+ years experience in a client-facing work environment

ServiceNow

ServiceNow is a global market leader in AI-enhanced cloud-based technology, transforming how organizations work by connecting people, systems, and processes.

Senior Customer Success Manager, Sydney

Sydney

  • Skills: Customer Success, SaaS, Digital Solutions, Customer Satisfaction, Business Outcomes, Adoption, Platform, Relationship Building, Cross-Functional, Data-Driven

Mentimeter

Mentimeter is an engagement tool with a goal to turn presentations into conversations through real-time interactivity and visualizations, helping people partic…

Customer Success Manager

Sydney

  • Skills: Customer Success, adoption, training, relationships, engagement, onboarding, webinars, workshops, data, analytics

ServiceNow

ServiceNow is a company focused on digital transformation, providing a platform to drive customer success and innovation.

Customer Success Manager

Sydney

  • Skills: Customer Success, Post-sale experience, ServiceNow products, Business outcomes, Strategic guidance, Customer adoption, Success plans, Issue resolution, Cross-functional collaboration, Customer satisfaction
  • Type: Full-time

Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Str…

Customer Success Manager

Sydney

  • Skills: Customer Success, Payments, Retaining customers, Business growth, Client relationships, Technical product, Analytical skills, Project management, Sales targets, Stakeholder engagement
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Procore Technologies

Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficientl…

Customer Success Engineer

Sydney

  • Skills: Customer Success, Construction Management, Cloud-based Software, Technical Pre-Sales, Data-driven Recommendations, Consultative Mindset, ROI Analysis, Implementation, Account Strategies, Industry Trends
  • Type: full_time
  • Salary: {'min': 93600.0, 'max': 114400.0, 'period': 'annual', 'currency': 'USD'}

UpGuard

UpGuard’s mission is to protect the world’s data. We obsessively seek out elegant, robust ways to enable our customers to find, acknowledge, and remediate cybe…

Customer Success Manager

Sydney

  • Skills: Customer Success, Onboarding, Customer Engagement, Cyber Risk, Communication, Problem Solving, Feedback, Product Value, Interdepartmental Collaboration, Account Expansion
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Ebury

Ebury is a leading global fintech company that empowers businesses to trade and grow internationally. It offers a comprehensive suite of products, including in…

Partner Relationship Associate

Sydney

  • Skills: relationship management, compliance, financial services, communication skills, problem-solving, team collaboration, attention to detail, onboarding, process improvement, partner engagement
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Nutanix

Nutanix is a technology company that provides cloud computing solutions, particularly focused on hybrid multicloud infrastructure and customer experience.

Customer Experience Manager

Sydney

  • Skills: customer experience, hybrid multicloud, technical onboarding, customer satisfaction, Nutanix technology, relationship management, IT operations, adoption, technical frameworks, feedback advocacy
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Constantinople

Constantinople is the first of its kind: an all-in-one software and operational platform for banks. We provide our banking clients with a cloud-native infrastr…

Customer and Product Operations Role

Sydney

  • Skills: cloud-native infrastructure, banking products, automation, compliance processes, customer experience, digital chat interactions, SLAs, operational complexity, customer touch points, banking proposition
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Ping Identity

At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise.

Onboarding Customer Success Manager

Sydney

  • Skills: Customer Success, cloud identity, cybersecurity, digital experiences, identity management, technical evangelist, relationship management, technical requirements, business requirements, trusted advisor
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}