10 It Support And Service Desk jobs in Sofia.

Hiring now: Service Ops Spec @ Experian, Access Management Spec @ Sutherland, Beyond The Degree Interns @ Ingram Mic, Online Panel Helpdesk Spe @ Gfk, Technical Support Engr @ Ampeco.Explore more at jobswithgpt.com.

🔥 Skills

customer service (3) consultancy (2) incident resolution (2) customer satisfaction (2) release management (2) escalation (2) Troubleshooting (2) incident management (2) troubleshooting (2) communication (2)

đź“Ť Locations

Sofia (10)
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Experian

Service Operations Specialist Sofia
Skills & Focus: support, consultancy, systems availability, production issues, diagnostics, incident resolution, customer satisfaction, release management, escalation, change implementation

Sutherland

Access Management Specialist Sofia
Skills & Focus: Access Management, System Accounts, Security Access, Customer Service, Compliance, User Access Management, SLA’s, KPI’s, Active Directory, Troubleshooting
Experience: Previous IT background

Experian

Senior Application Support Analyst Sofia
Skills & Focus: application support, consultancy, incident management, troubleshooting, problem solving, communication, improvements, release management, escalation, customer satisfaction
Application Support Analyst Sofia
Skills & Focus: Application Support, Data Quality, Incident Management, Service Level Agreements, Process Improvement, Client Service, Regulatory Compliance, Collaboration, Operational Activities, Risk Mitigation

Ingram Micro

Beyond the degree internship | IT Site Support Sofia
Skills & Focus: IT support, desktop technologies, operating systems, hardware configuration, security practices, ticketing system, problem-solving, organizational skills, training, networking
About the Company: Ingram Micro Bulgaria’s Beyond the Degree Internship Program offers real-world experience, professional training, and mentorship.
Salary: Paid internship
Type: Part time
Benefits: Additional health & life insurance, Food vouchers & transport allowance, Well-being programs, Company discounts, Free L…

Experian

Application Support Analyst Sofia
Skills & Focus: incident resolution, Service Level Agreements, service improvements, operational activities, technical competence, collaboration, risk identification, regulatory obligations, customer service, process improvements

Gfk

Online Panel Helpdesk Specialist Sofia
Skills & Focus: Italian language skills, user support, communication interface, technical problems, data management, technical issues, MS Office, IT troubleshooting, feedback, data quality
About the Company: GfK is the world's leading consumer intelligence firm, delivering the Full View™ on consumer behavior.
Type: Hybrid
Benefits: Food vouchers of 120 BGN monthly, Life Insurance, Additional Medical Insurance, Additional paid leave of 3 days, Free a…

Sutherland

Technical Support Specialist Sofia
Skills & Focus: technical support, customer service, routers, wi-fi, smart control systems, device integration, phone support, email support, issue resolution, client representation

Ingram Micro

24/7 1st Line Technical Support Sofia
Skills & Focus: technical support, customer service, incident management, IT service management, diagnosis, troubleshooting, ITIL, networking, communication, support ticketing
About the Company: Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we…
Experience: 1+ year experience in Customer Service/Contact Centre/Help Desk/Service Desk role.
Type: Full time
Benefits: Competitive salary & Bonus system, Additional health insurance and Life Insurance, Food vouchers & Transport Allowance,…

Ampeco

Technical Support Engineer Sofia
Skills & Focus: Technical Support, SaaS platform, Troubleshooting, Customer Issues, Cloud-based, Infrastructure Management, Energy Use, Root Causes, 24/7 Coverage, Onboarding
About the Company: AMPECO is one of the most innovative companies in the area of electric vehicle charging infrastructure – an industry that aims to change the world by making ch…
Experience: unknown
Salary: unknown
Type: unknown
Benefits: unknown