Last updated: 2025-06-06

39 Customer Service And Support jobs in Sofia.

Hiring now: Customer Service Associate @ Playtech M, Spotify Support Superstar @ Spotify, Complaints Associate @ Tide, Customer Consultant @ Client Nam, Customer Consultant @ Client, Icsr Team Leader @ Ergomed, Customer Consultant @ Ikea, Client Operations Specialist Greek Engli @ Niq, Bilingual Hr Support Representative @ Sutherland, Service Support Analyst @ Experian. Explore more at at jobswithgpt.com

🔥 Skills

communication skills (6) customer service (6) problem-solving (5) communication (4) Customer Service (4) customer support (3) chat (3) customer care (3) email (2) issue resolution (2)

📍 Locations

Sofia (24)

Playtech Managed Services

Playtech Managed Services’ Customer Service is on the lookout for an open-minded Customer Service Associate fluent in English, with top-notch communication ski…

Customer Service Associate

Sofia

  • Skills: customer support, communication skills, chat, email, phone calls, issue resolution, company procedures, targets, customer care, professional approach

Spotify

Spotify Support Superstar

Sofia

  • Skills: customer service, support, troubleshooting, chat, FAQs, account management, payment issues, Spotify experience, user assistance, guidance

Tide

At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and rel…

Complaints Associate

Sofia

  • Skills: complaints management, customer service, problem-solving, root cause analysis, regulatory compliance, communication, multi-tasking, attention to detail, cross-business relationships, analytical skills
  • Experience: Experience working in customer service for the finance industry.
  • Type: Full-time

Client Company Name

Globally recognized manufacturer of confectionery and food products

Customer Consultant

Sofia

  • Skills: customer care, multitask, empathy, compliance, communication skills, analytical mindset, problem solver, dynamic, creative, resolution
  • Type: Full-time
  • Salary: Very competitive salary

Client Company

Globally recognized manufacturers of confectionery and food products.

Customer Consultant

Sofia

  • Skills: customer care, communication skills, problem solver, analytical mindset, organizational changes, issue resolution, empathy, multitasking, performance incentives, training
  • Experience: Fluency in German and English – both written and spoken; Attention to detail; Excellent communication skills; Analytical mindset and strong problem solver; Confident, dynamic, and creative professional.
  • Type: Full-time
  • Salary: Very competitive salary

Ergomed

ICSR Team Leader

Sofia

  • Skills: ICSR management, team leader, workflow process, client cooperation, KPI creation, process optimization, line management, case processing, QC, support activities

Playtech Managed Services

Spanish and English-speaking associate

Sofia

  • Skills: customer inquiries, phone, chat, email, analysis, risk management, fraud prevention, chargebacks, compromised accounts, recover funds

IKEA

IKEA is a multinational conglomerate that designs and sells ready-to-assemble furniture, kitchen appliances, and home accessories.

Customer Consultant

Sofia

  • Skills: customer service, consultation, sales system, POS payments, store cleanliness, product assembly, safety, client interface, product benefits, store preparation
  • Type: Full-time

NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to …

Client Operations Specialist (Greek & English Speaker)

Sofia

  • Skills: client-facing, operations, client requirements, technical specifications, relationship management, analytical skills, proactive attitude, Excel, customer satisfaction, technical questions

Sutherland

Bilingual HR Support Representative

Sofia

  • Skills: HR inquiries, ticketing systems, employee inquiries, policies, benefits, confidentiality, service levels, query resolution, ownership, metrics

Experian

Service Support Analyst

Sofia

  • Skills: service support, Decision Analytics, incident management, service level agreements, performance standards, client reports, software applications, communication, management functions, escalation

Nuvei

The Canadian fintech company accelerating the business of clients around the world. Nuvei’s modular, flexible and scalable technology allows leading companies …

Relationship Manager

Sofia

  • Skills: client relationship management, payments, fintech, customer relationship management, payment processing, sales, digital payments, card schemes, problem-solving, communication skills
  • Type: other
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Tide

At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and rel…

Customer Service Specialist with French

Sofia

  • Skills: Customer Service, French, Kustomer, GSuite, Jira, dispatching, organizational skills, problem-solving, business management, finance industry
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Experian

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, unc…

Client Access Management

Sofia

  • Skills: access management, client-facing, KPI, SLA, compliance, audits, process improvements, client communication, training, query resolution
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

IKEA

В ИКЕА сте добре дошли, независимо откъде идвате, в какво вярвате и как изглеждате.

Сътрудник обслужване на клиенти

Sofia

  • Skills: обслужване на клиенти, магазин, касова дейност, реклама, информация, ваучери, бонуси, екип, експертиза, подкрепа
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Playtech

Founded in 1999 and premium listed on the Main Market of the London Stock Exchange, Playtech is a technology leader in the gambling industry with over 7,000 em…

Bingo Chat Moderator

Sofia

  • Skills: chat moderation, customer support, communication skills, online engagement, performance targets, relationship building, diplomatic approach, time management, positive atmosphere, inclusive teamwork
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Sutherland

We are Sutherland! Sutherland is a globally leading company in Customer Experience Management (CXM). For over 37 years, we’ve been taking care of our clients’ …

Customer Service Representative

Sofia

  • Skills: Customer Experience Management, telecommunications, inbound customer inquiries, BPO, Sales, shift work, organizational skills, problem-solving, communication skills, team success
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

SupportYourApp

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.

Customer Support Consultant

Sofia

  • Skills: customer support, blockchain, CRM systems, financial technologies, sensitive information, multilingual environment, tech companies, remote work, people first management, KPI
  • Type: other
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': 'USD'}

Tide

At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and rel…

Escalation Associate with German

Sofia

  • Skills: customer service, escalations, de-escalation, problem solving, communication, collaboration, ticketing systems, CRM, data analysis, financial services
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Sutherland Bulgaria

<p>Company Description</p><p>Sutherland Bulgaria is looking for motivated International Customer Service Professionals to join our dynamic, multicultural Team …

International Customer Service Professional

Sofia

  • Skills: Customer Service, Email Support, Chat Support, Verbal Skills, Written Skills, Interpersonal Skills, Troubleshooting, Work-permit, Career Path, Training
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

JDE PEET'S

At JDE PEET’S we are inspired by our belief that it’s amazing what can happen over a cup of coffee or tea. We are driven by the vision that everyone deserves t…

Customer Service Specialist

Sofia

  • Skills: Customer Service, Logistics, Order Processing, SAP, Supply Chain, Inventory Management, Customer Complaints, Data Management, English Communication, Problem Solving
  • Type: other
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to …

Credit Controller

Sofia

  • Skills: credit control, accounts receivable, collection management, reporting, customer service, international company, dispute management, finance, SaaS, collaboration
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}