Last updated: 2025-06-06

42 Technical And Product Support jobs in Singapore.

Hiring now: Associate Customer Product Support @ Alphasense, Customer Genius Product Team Member @ Okx, Helpdesk Engineer @ A Leading , Technical Team Lead @ Our Client, Sr Product Specialist @ Perkinelme, Sr Technical Support Engineer @ Cloudflare, Solutions Engineer @ Devrev, Execution Support Team Member @ Drw, Sr Engineer Robotics Digital Support @ Stryker, Technical Support Engineer Data Analyst @ Forter. Explore more at at jobswithgpt.com

🔥 Skills

Technical Support (11) technical support (8) troubleshooting (7) customer experience (6) Troubleshooting (6) problem-solving (6) customer service (5) SQL (5) APIs (5) Customer Support (4)

📍 Locations

Singapore (34)

AlphaSense

The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI,…

Associate, Customer & Product Support

Singapore

  • Skills: customer experience, product support, technical knowledge, customer service, AI-driven, troubleshoot, product management, engineering collaboration, knowledge base, client-facing
  • Experience: 1-2 years in client/product support role
  • Type: Full-time

OKX

OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX …

Customer Genius Product Team Member

Singapore

  • Skills: chat bot, support related products, Product Design, cross-functional teams, high performance distributed service, best practices, Customer Support System, telephony support, automated testing, continuous integration
  • Experience: Experience in Microservices/ API development with Java/SpringBoot/SpringCloud; Knowledgeable in multi-threading and distributed architecture; Solid experience with relational databases; Comfortable with cloud-based Linux environment; Experience in practicing automated testing and continuous integration

A leading logistics company

A leading logistics company is expanding the team

Helpdesk Engineer

Singapore

  • Skills: technical support, software-related problems, customer experience, web-based applications, CRM applications, logistics applications, customer feedback, technical troubleshooting, user adoption, customer technology
  • Experience: 2-3 years in a Customer Technology and applications support related role with helpdesk experience

Our Client

a multinational aerospace technology and engineering group

Technical Team Lead

Singapore

  • Skills: Software Development Lifecycle, Code Quality, Technical Assistance, Troubleshooting, Debugging, Software Verification, Customer Service, Team Leadership, Java, Problem-Solving

PerkinElmer

Senior Product Specialist

Singapore

  • Skills: Sales support, Market trends, Pre-sales, After-sales, Technical discussion, Solution-oriented demos, Customer training, Troubleshooting, Customer satisfaction, Product technology

Cloudflare

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites…

Senior Technical Support Engineer

Singapore

  • Skills: technical troubleshooting, customer escalation, cross-functional collaboration, application protocols, network infrastructure, Linux command line tools, data analysis, process improvements, leadership, customer communication
  • Experience: Minimum 2 years of customer-facing technical experience, preferably technical support or system reliability engineering
  • Type: Full-time

DevRev

DevRev’s AgentOS, purpose-built for SaaS companies, comprises three modern CRM apps for support, product, and growth teams. It connects end users, sellers, sup…

Solutions Engineer

Singapore

  • Skills: technical support, product demonstrations, customer engagement, technical proposals, solution development, competitive analysis, cross-functional teams, technical documentation, customer success, relationship building
  • Experience: 5+ years of experience in a technical pre-sales or sales engineering role.

DRW

DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets aro…

Execution Support Team Member

Singapore

  • Skills: troubleshooting, trading systems, software deployment, configuration, monitoring, Linux, Windows, production environment, support, collaboration
  • Experience: Prior experience supporting high performance trading systems, proprietary trading systems experience preferred.

Stryker

Stryker offers innovative products and services in MedSurg, Neurotechnology and Orthopaedics that help improve patient and healthcare outcomes.

Senior Engineer, Robotics & Digital Support

Singapore

  • Skills: Robotics, Digital Support, Cloud Systems, APAC market, Technical Support, Troubleshooting, Root Cause Analysis, Customer Experience, Healthcare Providers, Interdivisional Procedures
  • Experience: Minimum of 3 years of experience in Information Technology
  • Type: Full Time

Forter

Digital commerce is built on trust. Forter provides solutions to enhance customer experience and protect against fraud through its advanced AI model.

Technical Support Engineer (Data Analyst)

Singapore

  • Skills: Technical Support, Data Analyst, Customer Experience, Analytical Skills, SQL, API, JavaScript, Problem-solving, SaaS, Fraud Prevention
  • Experience: 3+ years experience in a role with a strong focus on troubleshooting data analytics in SaaS, software, or FinTech environments.
  • Type: Full-time

Meta

Meta builds technologies that help people connect, find communities, and grow businesses.

Business Support Engineer

Singapore

  • Skills: technical support, integration support, API development, cloud infrastructure, full-stack development, technical documentation, IT infrastructures, cross-functional, problem-solving, partner relationships
  • Experience: 5+ years of experience as a Support Engineer, Service Engineer or similar.
  • Type: Full Time

Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use…

Product Support Specialist

Singapore

  • Skills: troubleshooting, technical issues, SQL, API, user experience, support processes, communication skills, cross-functional collaboration, data analysis, continuous improvement
  • Experience: 1-2 years in a customer-facing product support role

Starburst

Starburst is the data platform for analytics, applications, and AI, unifying data across clouds and on-premises to accelerate AI innovation. Organizations—from…

Manager, Customer Support

Singapore

  • Skills: Customer Support, Support Engineers, Team Performance, Technical Support, Career Development, Customer Satisfaction, Collaboration, SaaS Applications, Distributed Systems, Technical Role

Meta

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Ap…

Business Support Engineer

Singapore

  • Skills: Technical Support, API Development, Cloud Infrastructure, Business Integration, Customer Service, Operations Management, Cross-Functional Teams, Problem Solving, Performance Monitoring, Documentation
  • Experience: 3+ years of experience as a Support Engineer, Service Engineer or similar.
  • Type: Full Time

PingCAP

Technical Account Manager

Singapore

  • Skills: technical advisor, customer success, TiDB products, stakeholders, database, distributed systems, project management, improvement opportunities, training sessions, technical issues
  • Type: Full-time

Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technolo…

Technical Support Engineer (In Person Payments)

Singapore

  • Skills: Technical Support, Payments, Merchant Support, APIs, Troubleshooting, Customer Satisfaction, Technical Assistance, Networking, Collaboration, Problem Solving
  • Type: Full-time

HoYoverse

HoYoverse is committed to providing immersive virtual world experiences to players around the world. We have brought fans popular games including Genshin Impac…

Customer Experience and Product Operations Specialist

Singapore

  • Skills: customer experience, operations, project management, automation, process transformation, customer support, AI tools, systems optimization, collaboration, workflow
  • Experience: 5+ years of experience in customer experience, operations, or related business functions.

Meta

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Ap…

Business Support Engineer

Singapore

  • Skills: technical support, integration support, API development, cloud infrastructure, business operations, partner relationships, critical thinking, customer service, data analysis, documentation
  • Experience: 5+ years of experience as a Support Engineer, Service Engineer or similar
  • Type: Full Time

Braze

Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any …

Technical Support Specialist

Singapore

  • Skills: Technical Support, SaaS, Customer Support, Troubleshooting, HTML, CSS, APIs, SQL, Salesforce, Zendesk
  • Experience: 2-3 years of experience supporting technical products, particularly in Software as a Service (SaaS) or mobile applications.
  • Type: Full-time

Cleo

Cleo is the only global, holistic family care platform supporting individuals throughout every life stage. Cleo provides life-changing care for families and ca…

Cleo Guide-Specialist

Singapore

  • Skills: member support, communications, problem-solving, navigation assistance, personalized care, empathy, workflow improvement, documentation, training participation, team collaboration
  • Type: Contract / Part-Time

Amplitude

Amplitude is the leading digital analytics platform that helps companies unlock the power of their products. Over 3,800 customers, including Atlassian, NBCUniv…

APJ Technical Support Manager

Singapore

  • Skills: Technical Support, Customer Success, Customer Outcomes, Team Operations, SLA, CSAT, Collaboration, Coaching, Continuous Improvement, Support Processes
  • Experience: 3+ years of experience in technical support or a related customer-facing field, with at least 1 year in a people management role.
  • Type: Full-time

DRW

DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets aro…

Trade Support Engineer

Singapore

  • Skills: trading, support, technical problems, software development, monitoring, market data, troubleshooting, production incidents, automation, monitoring tools
  • Experience: 3+ years working in the financial industry

Cybersource, a Visa company

Cybersource is a global leader in eCommerce payment management, offering a full-service payment management platform that includes global payment processing, fr…

Implementation Analyst

Singapore

  • Skills: payment, project support, client, technical, implementation, problems, customer service, collaborate, manage, communication

PaloAltoNetworks2

Principal Engineer

Singapore

  • Skills: customer management, technical skills, telecommunication equipment, Internet traffic, troubleshooting, network design, Internet applications, protocols, escalations, technical escalation

Mistral AI

Mistral AI is dedicated to democratizing AI through high-performance, open-source, and cutting-edge models, products, and solutions, serving enterprise needs i…

Customer Success & Support Specialist

Singapore

  • Skills: AI, Customer Success, Product Implementation, API Integration, Machine Learning, Customer Support, Model Tuning, Technical Support, Deployment, Team Collaboration
  • Experience: Proven experience in product implementation in AI or machine learning products

DoubleVerify

DoubleVerify is driven by a mission – to make the digital advertising ecosystem stronger, safer and more secure. We help brands improve the effectiveness of th…

Social Technical Specialist

Singapore

  • Skills: social media, advertising, technical support, customer service, data analysis, troubleshooting, product documentation, training sessions, Salesforce, Jira
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Checkout.com

Checkout.com is one of the most exciting fintechs in the world. Our mission is to enable businesses and their communities to thrive in the digital economy. We’…

Technical Support Engineer

Singapore

  • Skills: technical support, payment processing, API, REST, webhooks, Java, JavaScript, Python, React, customer satisfaction
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Luxoft

Production Application Support

Singapore

  • Skills: Production Support, Technical Support, Java, Microservices, SQL, Unix, EOD Batch Support, Monitoring, Application Support, Stakeholder Management
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technolo…

Technical Support Engineer, Technical Support

Singapore

  • Skills: Adyen platform, payments, APIs, merchant support, technical assistance, troubleshooting, problem-solving, customer experience, feedback loop, CSAT
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Figment

Figment powers the future of Web3 through industry-leading blockchain infrastructure. As the leading provider of staking solutions, we help 500+ institutional …

Support Engineer

Singapore

  • Skills: blockchain, technical support, DevOps, Ethereum, Bitcoin, smart contracts, problem-solving, customer experience, API development, integration
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technolo…

Technical Support Engineer (In Person Payments)

Singapore

  • Skills: Technical Support, Payments, Troubleshooting, APIs, Networking, IT Hardware, Scripting, Collaboration, Customer Satisfaction, Data Sets
  • Type: full_time
  • Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}