37 Technical And Product Support jobs in Singapore.

Hiring now: Technical Account Mgr @ Super Micr, Sr Engr Robotics Digital @ Stryker, Technical Support Engr Da @ Forter, Interaction Insights Subj @ Audiocodes, Prod Support Spec @ Stripe, Field Solutions Engr For @ Axon, Biz Support Engr @ Meta, Lead Technology Customer @ Nike, Helpdesk Engr @ A Leading , Prod Support Spec @ Ashby.Explore more at jobswithgpt.com.

🔥 Skills

Technical Support (9) customer experience (6) communication skills (5) communication (5) customer support (4) troubleshooting (4) technical support (4) Customer Support (4) SQL (3) Problem-solving (3)

đź“Ť Locations

Singapore (35) Taman Senai (1) Batam (1)
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Super Micro Computer

Technical Account Manager Taman Senai
Skills & Focus: Technical Account Manager, server products, post sales management, customer support, engineering teams, communication skills, troubleshooting, Linux, Virtualization, escalations
About the Company: Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyp…
Experience: 5+ years of experience in engineering/IT industry

Stryker

Senior Engineer, Robotics & Digital Support Singapore
Skills & Focus: Robotics, Digital Support, Cloud Systems, APAC market, Technical Support, Troubleshooting, Root Cause Analysis, Customer Experience, Healthcare Providers, Interdivisional Procedures
About the Company: Stryker offers innovative products and services in MedSurg, Neurotechnology and Orthopaedics that help improve patient and healthcare outcomes.
Experience: Minimum of 3 years of experience in Information Technology
Type: Full Time
Benefits: Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness …

Forter

Technical Support Engineer (Data Analyst) Singapore
Skills & Focus: Technical Support, Data Analyst, Customer Experience, Analytical Skills, SQL, API, JavaScript, Problem-solving, SaaS, Fraud Prevention
About the Company: Digital commerce is built on trust. Forter provides solutions to enhance customer experience and protect against fraud through its advanced AI model.
Experience: 3+ years experience in a role with a strong focus on troubleshooting data analytics in SaaS, software, or FinTech environments.
Type: Full-time
Benefits: Competitive salary and bonus plan, Private health insurance, including vision and dental coverage, Generous PTO policy,…

Audiocodes

Interaction insights - Subject Matter Expert (SME) Singapore
Skills & Focus: Subject Matter Expert, Call Recording, Interaction Recording, APAC, Regulatory Compliance, Sales, Technical Sales, Market Understanding, Partner Development, Training
Experience: Minimum 3 years’ experience in direct pre-sales/technical sales space in call/interaction recording industry.
Type: Full-Time

Stripe

Product Support Specialist Singapore
Skills & Focus: troubleshooting, technical issues, SQL, API, user experience, support processes, communication skills, cross-functional collaboration, data analysis, continuous improvement
About the Company: Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use…
Experience: 1-2 years in a customer-facing product support role

Axon

Field Solutions Engineer for Asia Singapore
Skills & Focus: customer success, public safety, sales support, partner management, customer loyalty, installation, commissioning, technical skills, problem solving, communication
About the Company: At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and clou…
Experience: 3 years of experience.

Meta

Business Support Engineer Singapore
Skills & Focus: Technical Support, API Development, Cloud Infrastructure, Business Integration, Customer Service, Operations Management, Cross-Functional Teams, Problem Solving, Performance Monitoring, Documentation
About the Company: Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Ap…
Experience: 3+ years of experience as a Support Engineer, Service Engineer or similar.
Type: Full Time

Nike, Inc.

Lead Technology Customer Support Marketplace & Corporate Singapore
Skills & Focus: Incident Management, Problem Management, Change Management, Service Catalog, Technical Support, Stakeholder Management, Operational Readiness, SQL Query, eCommerce, Retail
About the Company: NIKE, Inc. does more than outfit the world’s best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. Th…
Experience: 7-10 years
Type: Full Time
Benefits: generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere fo…

A Leading Logistics Company

Helpdesk Engineer Singapore
Skills & Focus: technical support, software-related problems, customer experience, web-based applications, CRM applications, logistics applications, customer feedback, technical troubleshooting, user adoption, customer technology
About the Company: A leading logistics company is expanding the team
Experience: 2-3 years in a Customer Technology and applications support related role with helpdesk experience
Benefits: Fixed and variable allowances, Fixed and variable bonuses

Ashby

Product Support Specialist Singapore
Skills & Focus: Product Support, Customer Success, Problem-solving, Customer experience, Attention to detail, Complex product, Curating feedback, Documentation, Automation, Ownership
About the Company: We’re building the next generation of enterprise software, and we’re starting with a suite of products that help talent leaders, recruiters, and hiring manager…
Type: Remote
Benefits: 10-year exercise window for stock options, Unlimited PTO with four weeks recommended per year, Twelve weeks of fully pa…

Pitchbook

Customer Support Specialist, Tier 1 Singapore
Skills & Focus: customer support, communication, collaboration, problem-solving, Salesforce, financial markets, customer experience, time management, teamwork, curiosity
About the Company: At PitchBook, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We’re deeply collabora…
Experience: 1+ years of experience in a customer service role
Benefits: Private medical insurance, Additional medical wellness incentives, Private life insurance, Parental leave, Education su…

Binance

Technical Support Engineer / SL3 Application Owner Singapore
Skills & Focus: Technical Support, Application Owner, TechOps, Customer Support, Dev/Infra Teams, Blockchain, Ecosystem, Mobile Apps, Trading, Remote
About the Company: Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by o…
Type: Full-time

Cloudflare

Senior Technical Support Engineer Singapore
Skills & Focus: technical troubleshooting, customer escalation, cross-functional collaboration, application protocols, network infrastructure, Linux command line tools, data analysis, process improvements, leadership, customer communication
About the Company: At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites…
Experience: Minimum 2 years of customer-facing technical experience, preferably technical support or system reliability engineering
Type: Full-time

Visier

Software Support Analyst Singapore
Skills & Focus: people analytics, customer support, technical aptitude, problem-solving, SaaS products, data management, communication skills, ticketing system, Issue Tracking, collaborative team player
About the Company: Visier is the leader in people analytics and we believe in a 'people-first' approach to business strategy. Our innovative technology transforms the way that or…
Experience: Minimum 2 years’ experience in a technical, customer-facing support role
Type: Hybrid

Alphasense

Associate, Customer & Product Support Singapore
Skills & Focus: customer experience, product support, technical knowledge, customer service, AI-driven, troubleshoot, product management, engineering collaboration, knowledge base, client-facing
About the Company: The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI,…
Experience: 1-2 years in client/product support role
Type: Full-time

Servicenow

Advisory Solution Consultant, Customer Workflows Singapore
Skills & Focus: telecommunications, Service Order Management, OSS/BSS, API Proficiency, technical skills, problem solving, collaboration, communication, innovation, process improvement
About the Company: ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelli…
Experience: Highly experienced professional with deep expertise in telecommunications domain and Service Order Management.
Type: Flexible

Adyen

Technical Support Engineer, Technical Support Singapore
Skills & Focus: Technical Support Engineer, merchant support model, payments knowledge, troubleshoot technical problems, APIs, web-stack technologies, implementation practices, customer satisfaction, collaborating with teams, problem-solving capabilities
About the Company: Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technolo…
Experience: Experienced Technical Support Engineer/Technical Solutions Consultant
Type: Full-time

Starburst

Manager, Customer Support Singapore
Skills & Focus: Customer Support, Support Engineers, Team Performance, Technical Support, Career Development, Customer Satisfaction, Collaboration, SaaS Applications, Distributed Systems, Technical Role
About the Company: Starburst is the data platform for analytics, applications, and AI, unifying data across clouds and on-premises to accelerate AI innovation. Organizations—from…
Benefits: competitive pay, attractive stock grants, flexible paid time off

Alphasense

Product Specialist Singapore
Skills & Focus: Customer Support, Customer Health, Growth Initiatives, Content generation, Product Direction, Proactive personality, Skilled communicator, Time management, Adaptability, Technical knowledge
About the Company: The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI,…
Experience: Client-facing professional, technical knowledge, customer support skills
Type: Full-time

Cloudflare

Technical Account Manager Singapore
Skills & Focus: Technical Account Manager, Customer Support, Networking, Routing Protocols, Customer Satisfaction, Escalation Management, Technical Problem-Solving, SLA Adherence, Customer Feedback, Multi-vendor Environments
About the Company: At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites…
Experience: Minimum 8 years of previous experience in a customer-facing team with technical account management responsibilities.
Type: Full-time

Kiln

Technical Support Engineer Singapore
Skills & Focus: Technical support, Debugging, Onboarding, Knowledge base, API troubleshooting, B2B software, crypto, staking, DeFi, SQL
About the Company: Kiln is the leading enterprise-grade rewards platform that enables institutional customers to stake assets and integrate staking & DeFi functionality into thei…
Experience: 5+ years of technical customer support experience in a B2B software company
Type: Full-time
Benefits: Equity share options, competitive salary, flexible holiday, flexible remote working, significant personal development b…

Devrev

Solutions Engineer Singapore
Skills & Focus: technical support, product demonstrations, customer engagement, technical proposals, solution development, competitive analysis, cross-functional teams, technical documentation, customer success, relationship building
About the Company: DevRev’s AgentOS, purpose-built for SaaS companies, comprises three modern CRM apps for support, product, and growth teams. It connects end users, sellers, sup…
Experience: 5+ years of experience in a technical pre-sales or sales engineering role.

A Leading Global Logistics Company

Technical Specialist Singapore
Skills & Focus: electronic shipping solutions, customer experience, implementation phases, technical escalation support, customer satisfaction, IT policies, version control, label formatting standards, eCommerce technologies, presentation skills
About the Company: A leading global logistics company is expanding its team and is looking for a skilled Technical Specialist to support and enhance the customer experience with …
Experience: Minimum 2 years in IT customer support, with a preference for experience in the eCommerce or logistics industry.
Type: Full-time

Sonar

Support Engineer Singapore
Skills & Focus: Support Engineer, Customer Portfolio, Service Offering, Software Engineering Best Practices, Product Adoption, Customer Issues, Implementation Guidance, Product Integration, Advocacy, Timely Resolution
About the Company: At Sonar, we’re a group of brilliant, motivated, and driven professionals working hard to help organizations build responsible, secure, high-quality code quick…

Hoyoverse

Senior Player Support Specialist Singapore
Skills & Focus: customer service, technical support, gaming industry, Genshin Impact, Honkai: Star Rail, Zenless Zone Zero, problem resolution, process optimization, communication skills, team collaboration
About the Company: HoYoverse is committed to providing immersive virtual world experiences to players around the world. We have brought fans popular games including Genshin Impac…
Experience: At least two years of experience in game customer service or technical support

Axon

Regional Service Delivery Lead for Asia Singapore
Skills & Focus: customer success, public safety, service management, adoption, communication skills, integration, partner management, technical solutions, training, collaboration
About the Company: At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and clou…
Experience: 3 years of experience

Pitchbook

Customer Support Specialist, Tier 1 Singapore
Skills & Focus: customer support, communication, Salesforce, teamwork, curiosity, problem-solving, client-first attitude, financial markets, CRM, prioritization
About the Company: PitchBook is focused on innovation, collaboration, and nurturing a culture of curiosity with extensive learning programs and mentorship opportunities.
Experience: 1+ years of experience in a customer service role
Benefits: Private medical insurance, additional medical wellness incentives, private life insurance, parental leave, education su…

Amplitude

Technical Support Engineer Singapore
Skills & Focus: Technical Support Engineer, customer-facing, SDKs, APIs, Zendesk, Intercom, Confluence, Jira, data trust, support processes
About the Company: Amplitude is the leading digital analytics platform that helps companies unlock the power of their products. Over 3,800 customers, including Atlassian, NBCUniv…
Experience: Experience in a similar customer-facing role or strong ability to empathize with customers and be their advocate
Type: Full-time

Meta

Business Support Engineer Singapore
Skills & Focus: Business Support, Technical Support, Partner Integrations, Infrastructure, Telecommunications, Fintech, Cross Functional, Problem Solving, API Technologies, Customer Service
About the Company: Meta builds technologies that help people connect, find communities, and grow businesses. It is moving beyond 2D screens toward immersive experiences like augm…
Experience: 4+ years of experience as a Support Engineer, Service Engineer or similar
Type: Full Time

Perkinelmer

Senior Product Specialist Singapore
Skills & Focus: Sales support, Market trends, Pre-sales, After-sales, Technical discussion, Solution-oriented demos, Customer training, Troubleshooting, Customer satisfaction, Product technology

Adyen

Operational Support Specialist Singapore
Skills & Focus: operational support, merchant queries, technical assistance, feedback communication, payment specialist, automate processes, customer experience, scalability, team collaboration, technical processes
About the Company: Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technolo…
Experience: Entry to mid-level
Type: Contract

Bottomline

Support Analyst Singapore
Skills & Focus: customer satisfaction, troubleshooting, technical issues, configuration, code solutions, technical directives, ITIL procedures, ITSM management, communication, case management
About the Company: Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually.

Figma

Enterprise Support Specialist Singapore
Skills & Focus: Enterprise Support, technical SaaS product, customer experience, diagnose issues, consultative communication, empathetic problem solving, system administration, troubleshooting SAML/SSO, UX/UI design, cross-functional alignment
About the Company: Figma is growing our team of passionate people on a mission to make design accessible to all. Figma helps entire product teams brainstorm, design and build bet…
Experience: 2+ years’ experience working in a support environment for a technical SaaS product
Type: Full-time

Okx

Customer Genius Product Team Member Singapore
Skills & Focus: chat bot, support related products, Product Design, cross-functional teams, high performance distributed service, best practices, Customer Support System, telephony support, automated testing, continuous integration
About the Company: OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX …
Experience: Experience in Microservices/ API development with Java/SpringBoot/SpringCloud; Knowledgeable in multi-threading and distributed architecture; Solid experience with relational databases; Comfortable with cloud-based Linux environment; Experience in practicing automated testing and continuous integration
Benefits: Competitive total compensation package; L&D programs and Education subsidy for employees' growth and development; Vario…

Meta

Business Support Engineer Singapore
Skills & Focus: Technical Support, Business Partners, Integration, API Development, Cloud Infrastructure, Problem-solving, Documentation, Telecommunications, Fintech, Cross-functional
About the Company: Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Ap…
Experience: 3+ years of experience as a Support Engineer, Service Engineer or similar.
Type: Full Time

Ping Identity

Escalations Manager, APAC Singapore
Skills & Focus: Customer Escalations, Technical Support, Incident Management, SaaS, Cybersecurity, Communication Skills, Data-Driven Decision Making, Lean, Continuous Improvement, Customer Satisfaction
About the Company: At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. Our intelligent, cloud identity platform…
Experience: 5+ years of experience in an enterprise technical support organization, with at least 2 years managing escalations, preferably in cybersecurity
Benefits: Generous PTO & Holiday Schedule, Parental Leave, Progressive Healthcare Options, Retirement Programs, Opportunity for E…

Bosch Rexroth

Technical Support Engineer - IoT Solutions Batam
Skills & Focus: technical support, Bosch Rexroth, IoT Solutions, gap analysis, troubleshooting, collaborative, Industry 4.0, PoC Project, technical training, assistance