54 Customer Success Management jobs in Singapore.

Hiring now: Customer Success Exec Asi @ Servicenow, Customer Exp Mgr @ Nutanix, Customer Onboarding Mgr @ Braze, Regional Success Mgr Rsm @ Axon, Partner Customer Success @ Cisco, Customer Success Mgr @ Hawk, Onboarding Mgr @ Figma, Sr Customer Success Engr @ Dynatrace, Customer Success Mgr @ Salesforce, Apac Mid Market Customer @ Gong.Explore more at jobswithgpt.com.

🔥 Skills

Customer Success (28) SaaS (16) customer success (10) customer satisfaction (7) Product Adoption (6) Collaboration (6) Account Management (6) adoption (5) product adoption (5) Technical Expertise (5)

📍 Locations

Singapore (54)

Servicenow

Skills & Focus: Customer Success, post-sales, business transformation, C-Level engagement, strategic leadership, renewals, customer satisfaction, business outcomes, AI integration, cross-functional collaboration
About the Company: ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelli…
Experience: A minimum of 15 years in a management consulting or leadership role at a top-tier consulting firm.
Type: Full-time

Nutanix

Skills & Focus: customer experience, technical background, customer satisfaction, Nutanix technology, customer relationships, customer operations, Customer Success Plans, customer feedback, technical onboarding, hybrid multicloud solutions
Experience: 8-12 years in customer-facing technical roles
Type: Hybrid

Braze

Skills & Focus: customer onboarding, project management, client success, technical implementation, SaaS, analytical skills, problem-solving, stakeholder management, customer experience, relationship building
About the Company: Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any …
Experience: 2+ years in a client-facing work environment
Type: Full-time
Benefits: Competitive compensation that may include equity, retirement and employee stock purchase plans, flexible paid time off,…

Axon

Skills & Focus: customer success, public safety, adoption, sales team, partnerships, communication, API integration, service management, tactical execution, data management
About the Company: At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and clou…
Experience: 3 years of experience.

Cisco

Skills & Focus: customer success, software adoption, technical enablement, automation, networking, Cisco architecture, partner engagement, API design, license management, cloud security
About the Company: Cisco is a worldwide leader in technology that powers the internet, providing solutions for application security, infrastructure transformation, and enterprise…
Experience: Minimum Qualifications: CCNA and CCNP or equivalent in adjacent technologies
Type: Experienced
Benefits: Healthcare, 401(k) matching, paid time off, flexible annual leave, sick leave, and volunteer time off.

Hawk

Skills & Focus: Customer Success, B2B, SaaS, financial security, AML, compliance, fintech, remote, Sales, Business Development
Experience: 2+ years in a Customer Success role for B2B SaaS companies
Type: Full time

Figma

Skills & Focus: onboarding process, customer experience strategy, cross-functional relationships, project management, B2B SaaS, customer feedback, product adoption, consultative approach, technical requirements, Mandarin fluency
About the Company: Figma is growing our team of passionate people on a mission to make design accessible to all. Figma helps entire product teams brainstorm, design and build bet…
Experience: 3+ years of experience in a customer facing role working with technical products
Type: Full-time

Dynatrace

Skills & Focus: Customer Success, Technical Resource, Product Adoption, Configuration Issues, Business Reviews, Training, Technical Objectives, Customer Advocate, Best Practices, Cloud Solutions
About the Company: Dynatrace provides software intelligence to simplify cloud complexity and accelerate digital transformation. It delivers answers from data, and acts on them, e…

Cisco

Skills & Focus: Customer Engagement, Technical Expertise, Risk Management, Collaboration, Product Feedback, Strategic Advice, Consultative Solutions, Adoption Journey, Cloud & AI Infrastructure, Automation
About the Company: We are Cisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.
Experience: 7-10 years of experience
Type: Professional
Benefits: Employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution…

Salesforce

Skills & Focus: Customer Success, Salesforce, Sales Cloud, Service Cloud, Technical Expertise, Relationship Management, Proactive Support, Incident Management, Value Realization, Technical Customer Success
About the Company: At Salesforce, we strive to create an accessible and inclusive experience for all candidates and believe in equality for all.
Experience: 3-5 years of hands-on experience
Type: Full-time
Benefits: More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.

Gong

Skills & Focus: Customer Success, Account Management, Engagement, Adoption, Relationship Building, Process Improvements, Customer Experience, B2B SaaS, Enterprise Software, Communication Skills
About the Company: Gong enables revenue teams to realize their fullest potential by unveiling their customer reality. The patented Gong Revenue Intelligence Platform™ captures an…
Experience: 5+ years of relevant work experience, in a CSM or Account Management role managing 30+ accounts

Nutanix

Skills & Focus: customer experience, relationship management, technical onboarding, customer satisfaction metrics, product adoption, collaboration, data center technology, virtualization, hybrid multicloud solutions, architecture
About the Company: Nutanix is a leader in hybrid multicloud computing, dedicated to driving customer satisfaction and success through innovative solutions.
Experience: 8-12 years
Type: Hybrid

Elevenlabs

Skills & Focus: Customer Success, SaaS, voice technology, APAC region, client relationships, KPI, customer adoption, renewals, customer satisfaction, bilingual communication
About the Company: At ElevenLabs, we are pioneering voice technology with our cutting-edge research and products.
Experience: 3-7 years in Customer Success in a fast paced SaaS organization
Type: Full-time
Benefits: High-velocity innovation, collaboration with a global team, remote-first approach, continuous growth.

Datadog

Skills & Focus: customer success, on-boarding, up-selling, cross-selling, relationship management, transition, growth opportunities, advising, usage trends, collaboration
About the Company: Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve …
Benefits: Generous global benefits including best-in-breed onboarding, sales training, inclusive company culture, continuous prof…

Servicenow

Skills & Focus: Customer Success, C-level executives, Business transformation, Post-sales, Collaboration, Key Performance Indicators (KPIs), Risk mitigation, Innovation, Success metrics, Strategic alignment
About the Company: ServiceNow is a leading provider of enterprise cloud solutions that deliver digital workflows for global enterprises.
Experience: 5-7 years in customer success or related fields
Type: Full-time

Informagroupplc

Skills & Focus: Customer Experience, Continuous Improvement, Customer Service, Data-driven, Process Improvements, Customer Satisfaction, KPI, Management, Collaboration, Voice of the Customer
Experience: Minimum of 5 years previous Customer Service leadership experience

Similarweb

Skills & Focus: Customer Success, Digital Marketing, SaaS, Analytical, Consultative, Relationship-building, Data-driven Insights, Account Management, Client Engagement, Upsell Opportunities
About the Company: Similarweb is the leading digital intelligence platform used by over 3500 global customers, providing data-driven insights and competitive benchmarks for compa…
Experience: 3+ years experience in a client facing customer success role, preferably in a SaaS company; 3+ years experience in an analytical/consultative role in digital marketing (SEO, PPC, media planning)
Type: Full-time
Benefits: Competitive compensation packages, regular team outings, a focus on community, and opportunities for career growth and …

Recorded Future

Skills & Focus: Customer Success, Cybersecurity, Client Engagement, Threat Intelligence, Account Management, Product Adoption, SaaS, Success Plans, Client Retention, Communication Skills
About the Company: With 1,000 intelligence professionals, over $300M in sales, and serving over 1,800 clients worldwide, Recorded Future is the world’s most advanced, and largest…
Experience: 3+ years of relevant Customer Success and SaaS work experience

Datadog

Skills & Focus: Customer Success, leadership, coaching, strategy, collaboration, engagement, cloud, SaaS, professional development, benefits
About the Company: Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve …
Experience: Minimum of 3 years experience in leading Customer Success teams as a second line leader
Benefits: Best-in-breed onboarding, Sales training in MEDDIC and Command of the Message, inclusive company culture, opportunity t…

Servicenow

Skills & Focus: Customer Success, Post-sale Journey, Strategic Guidance, Business Objectives, Product Utilization, Tailored Success Plans, Customer Health Monitoring, Issue Resolution, Innovation, Continuous Improvement
Type: Full-time

Palo Alto Networks

Skills & Focus: Technical Services, Customer Engagement, Team Management, Recruiting, Relationship Building, Customer Success, Strategic Direction, Training, Sales Collaboration, Consultant Performance

Cisco

Skills & Focus: Customer Engagement, Technical Expertise, Risk Management, Collaboration, Product Feedback, Strategic Advice, Cloud & AI Infrastructure, Automation, Consultative Solutions, Relationship Management
About the Company: Cisco is a global technology leader that provides hardware, software, and networking solutions, helping clients transform their digital businesses. Known for i…
Experience: 7-10 years of experience integrating across multiple architectures.
Type: Full-time
Benefits: Medical, dental, and vision insurance, a 401(k) plan with Cisco match, paid holidays, flexible vacation policy, sick le…

Spotify

Skills & Focus: Customer Success, Client Relationship, RFP Submission, Campaign Optimization, Strategic Planning, Project Management, Data Led Storytelling, Emerging Sales, Scaled Sales Team, Advertising Solutions
About the Company: Spotify is a global streaming service that enables users to enjoy music and podcasts, empowering creative solutions to clients and partners through expert know…
Type: Full-time

Kong

Skills & Focus: Customer Success, Post-sales Support, Technical Questions, Product Adoption, Project Management, Customer Relationships, Technical Needs, Business Value, Collaborative Environment, Cross-functional Teams
About the Company: Delivering successful adoption and usage of Kong products through post-sales support and process implementation.
Experience: 3+ years in customer success or technical support role
Salary: Competitive Salary
Type: Full-time
Benefits: Health insurance, retirement plans, flexible working hours, remote work options, professional development opportunities

Sap

Skills & Focus: Account management, Sales, SaaS, Customer success, Collaboration, Communication, Problem solving, Value-based conversation, Upsell, Revenue goals
About the Company: SAP is a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience manag…
Experience: Experience in an Account Management or Sales role
Type: Full Time
Benefits: A highly collaborative, caring team environment with a strong focus on learning and development.

Datadog

Skills & Focus: customer success, account management, relationship building, technical support, sales cycle, product adoption, negotiation, customer retention, Vietnamese language proficiency, cross-functional collaboration
About the Company: Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve …
Experience: 0-2 years of experience in a customer account facing role
Benefits: Best-in-breed onboarding, Sales training, inclusive company culture, generous global benefits, new hire stock equity (R…

Walkme

Skills & Focus: Customer Success, Digital Adoption, Fortune 1000, strategic outcomes, value realization, trusted advisor, engagement, revenue management, product solutions, client goals
About the Company: WalkMe pioneered the Digital Adoption Platform (DAP) to empower business leaders to accomplish the promise of technology in today's overwhelming digital world.

Adventus

Skills & Focus: Service Delivery, Customer Success, SLA, Stakeholder Management, IT Support, Project Coordination, Analytical Skills, Problem Solving, Communication, Customer Relationships
About the Company: Adventus is an Information and Communications Technology (ICT) Solutions and Services Provider with a wide footprint across the globe. We help organizations br…
Experience: 1 to 2 years in customer success, service delivery or sales
Type: Full-Time

Xero

Skills & Focus: Sales, Team Lead, Small Business, Customer Experience, Sales Conversions, Customer Onboarding, Product Adoption, Operations, Motivated Team, Human-first Approach
About the Company: At Xero, we’re here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with…

Visa

Skills & Focus: Client Success, implementation, product adoption, stakeholders, performance optimization, operational goals, business opportunities, consultation, operational reviews, cross-functional
About the Company: Visa is a global payments technology company that connects consumers, businesses, banks, and governments to fast, secure and reliable electronic payments.
Type: Hybrid

Onetrust

Skills & Focus: customer relationship management, customer satisfaction, revenue retention, adoption, customer engagement, business reviews, product expertise, communication, SaaS solutions, customer success
About the Company: OneTrust’s mission is to enable organizations to use data and AI responsibly. Our platform simplifies the collection of data with consent and preferences, auto…
Experience: 5-6+ years
Salary: $1 - $100 USD
Benefits: comprehensive healthcare coverage, flexible PTO, equity stock options, annual performance bonus opportunities, retireme…

Palo Alto Networks

Skills & Focus: cybersecurity, customer success, operations, data analysis, process re-engineering, collaboration, performance metrics, service delivery, strategic alignment, pilot programs
About the Company: At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life.
Experience: 10+ years experience with a strong background in post-sales, field operations roles, preferably in a tech or cybersecurity environment
Type: Full-time
Benefits: Our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, mental and financial …

Servicenow

Skills & Focus: Customer Success, SaaS, AI, relationship management, business outcomes, adoption, strategic guidance, issue resolution, data-driven insights, collaboration
About the Company: It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today …

Sinch

Skills & Focus: Customer Relationship Management, Account Planning, Customer Health Maintenance, Customer Retention, Customer Health Monitoring, Identify Expansion Opportunities, Contract Renewals, Facilitate Issue Resolution, SaaS, Data Analysis
About the Company: Sinch is a global leader in cloud communication, offering innovative solutions that power seamless customer experiences through SMS, voice, video, and messagin…
Experience: Minimum of 8 years of experience in customer success roles, preferably in the SaaS & Mid-Market space.

Cisco

Skills & Focus: Customer Success, Cloud Infrastructure, Data Center Solutions, Technical Expertise, Customer Engagement, Risk Management, Collaboration, Product Feedback, Automation, Consultative Solutions
About the Company: Cisco is a tech company that provides hardware, software, security, and digital transformation solutions.
Experience: 7-10 years of experience integrating across multiple architectures.
Type: Full-time
Benefits: Medical, dental, and vision insurance; 401(k) plan; short and long-term disability coverage; paid holiday leave; annual…

Xero

Skills & Focus: Onboarding, Customer Support, Client Engagement, Product Adoption, Small Business, Conversions, Customer Retention, Guidance, Insights, Communication
About the Company: At Xero, we’re here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with…

Similarweb

Skills & Focus: Customer Success, Client Management, Retention, Upsell Opportunities, Digital Marketing, SaaS, Renewal Strategies, Cross-functional collaboration, Digital insights, Performance metrics
About the Company: Similarweb is the most trusted platform for understanding online behavior. Millions of people rely on Similarweb insights daily as the ground truth for their k…
Experience: 2+ years leading/managing Customer Success teams, 6+ years client-facing experience with Mid-market/SMB-level clients
Type: Full-time

Posthog

Skills & Focus: Account Management, Customer Success, Technical Expertise, Sales Development, Product Analytics, Data Warehousing, Feature Flags, Session Replay, Client Relationships, Product Adoption
About the Company: We’re equipping every developer to build successful products by giving them a suite of products to analyze, test, observe, and deploy new features. PostHog was…
Type: Full-time
Benefits: Generous, transparent compensation; unlimited time off; private medical insurance; pension/401k contributions; training…

Hack The Box

Skills & Focus: Customer Success, Engagement, User Experience, Customer Journey, ChurnZero, HubSpot, Analytics, SaaS, Cybersecurity, Revenue Retention
About the Company: Hack The Box is a leading gamified cybersecurity upskilling, certification, and talent assessment platform enabling individuals, businesses, government institu…
Experience: Previous experience in a Customer Success role.
Benefits: 25 annual leave days, Paid parental leave, Home Office Allowance, Dedicated budget for training and professional develo…

Sinch

Skills & Focus: Customer Relationship Management, Customer Retention, Customer Health Monitoring, Identify Expansion Opportunities, Contract Renewals, Issue Resolution, Portfolio Revenue, Churn, Customer Satisfaction Score, Customer-Centric Mindset
About the Company: Sinch is currently transforming our Sales GTM across APAC and has the need to hire an Account Executive in Asia responsible for a pooled set of key customers f…
Experience: Minimum of 5 years of experience in customer success roles, preferably in the SaaS space.

Salesforce

Skills & Focus: Customer Success, Leadership, Salesforce, Public Sector, SaaS, Transformation, Account Management, Strategic Planning, Cross-Functional Collaboration, Team Development
About the Company: Salesforce is a global leader in customer relationship management (CRM).
Experience: 10+ years in customer-facing leadership roles, including at least 5 years managing large, geographically dispersed teams
Type: Full-time

Airwallex

Skills & Focus: Customer Success, Client Engagement, Data Analysis, Cross-functional Collaboration, Upselling, Problem-Solving, Communication Skills, Tech-Savviness, High-Value Clients, Customer Satisfaction
About the Company: Airwallex is the only unified payments and financial platform for global businesses, empowering over 150,000 businesses worldwide with integrated solutions for…
Experience: 1~3 years’ Industry Experience
Type: Full time

Chainlink Labs

Skills & Focus: Customer Success, Mandarin, Financial Markets, Blockchain Technology, Problem Solving, Communication Skills, Account Management, Partnership Development, Creative Solutions, Networking
About the Company: Chainlink Labs is the primary contributing developer of Chainlink, the decentralized computing platform powering the verifiable web. Chainlink is the industry-…
Type: Full time

Aspire

Skills & Focus: Onboarding Operations, Leadership, Customer Success, Customer Support, Sales Operations, Performance Metrics, Team Building, Compliance, Operational Strategy, Problem Solving
About the Company: Aspire is the leading all-in-one financial operating system built to empower the world’s innovators and entrepreneurs, focused on reinventing business finance …
Experience: Minimum 10 years experience with track record in a leadership role in operations in tech or financial services
Type: Full-time
Benefits: Uncapped flexible annual leave, hybrid work arrangement, training subsidy for professional growth, wellness benefit, te…

Revinate

Skills & Focus: Customer Success Manager, SaaS, revenue retention, customer adoption, post-sales, hospitality industry, data-driven solutions, dynamic environment, digital interactions, in-person interactions
About the Company: Revinate is one of the largest and most innovative providers of direct revenue-generating solutions in the hospitality industry, delivering hoteliers scalable …
Experience: Proven record of success in a SaaS technology company, experience in driving customer adoption and revenue retention.
Type: Full-time

Hawk

Skills & Focus: customer success, B2B enterprise software, SaaS, digital payments, AML, fraud prevention, customer retention, cross-selling, account management, training
About the Company: Hawk is the leading provider of AI-supported anti-money laundering and fraud detection technology. Banks and payment providers globally are using Hawk’s powerf…
Experience: 3+ years
Type: Full time

Adventus

Skills & Focus: service delivery, project implementation, stakeholder management, customer relationships, financial management, technical support, analytical skills, communication skills, multi-tasking, problem solving
About the Company: Adventus is an Information and Communications Technology (ICT) Solutions and Services Provider with a wide footprint across the globe. We help organizations br…
Experience: No full-time work experience required, relevant internship experience is advantageous.
Type: Full-Time

Anaplan

Skills & Focus: customer success, adoption, expansion, retention, maximizing ROI, trusted adviser, pain points, Quarterly Success Reviews, Center of Excellence, value-selling
About the Company: At Anaplan, we are a team of innovators who are focused on optimizing business decision-making through our leading scenario planning and analysis platform.
Experience: 8+ years of work experience in customer success, presales or management consulting. Preferably in Enterprise performance management (EPM), Supply chain planning, Enterprise Planning & Analytics space.

Sylvera

Skills & Focus: customer success, enterprise relations, Asia-Pacific, strategic, commercial relationships, dynamic environment, mental agility, climate action, carbon credits, CDR
About the Company: Sylvera provides trusted ratings, tools and data for carbon credits and CDR. Our mission is to incentivize investment in real climate action. We help organizat…

Instructure

Skills & Focus: Customer Success, consultative approaches, problem-solving, customer satisfaction, adoption, Channel partners, Value Added Resellers, Sales organizations, CX expertise, multi-cultural sales teams

Visier

Skills & Focus: customer experience, portfolio management, product optimization, cross-functional collaboration, strategic account plan, SaaS, customer engagement, customer satisfaction, best practices, Human Resources
About the Company: Visier is the leader in people analytics and we believe in a 'people-first' approach to business strategy. Our innovative technology transforms the way that or…
Experience: Strong experience as a Sr. Customer Success Manager / Customer Relationship Manager in a SaaS organization working with enterprise clients, or a combination of customer service, professional services, business consulting, and sales/marketing experience.
Salary: Compensation based on qualifications and experience, may include commission and bonus.

Qlik

Skills & Focus: Renewal Sales, Customer Success, Gross Renewal Rate, SaaS, AI solutions, Upselling, Cross-selling, Customer Retention, Data-Driven Strategy, Team Leadership
About the Company: A Gartner® Magic Quadrant™ Leader for 15 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes.…
Experience: 7+ years of experience in sales, customer success, or renewals, with at least 3 years in a leadership role.
Benefits: Genuine career progression pathways and mentoring programs, culture of innovation, technology, collaboration, and openn…

Bitgo

Skills & Focus: customer success, account management, stakeholders, strategic objectives, business reviews, data analysis, customer engagement, cryptocurrency, project management, renewal opportunities
About the Company: BitGo is the leading infrastructure provider of digital asset solutions, delivering custody, wallets, staking, trading, financing, and settlement services from…
Experience: 4+ years
Type: Full-time
Benefits: Competitive base salary, bonus and stock options, 100% company paid health insurance, paid parental leave and vacation,…

Bigid

Skills & Focus: Customer Success, data security, privacy, consultative skills, technical account management, product adoption, customer satisfaction, cross-functional collaboration, stakeholder engagement, recurring revenue
About the Company: BigID is an innovative tech startup that focuses on solutions for data security, compliance, privacy, and AI data management. We're leading the market in all t…
Experience: 5+ years in a Customer Success (or related) role managing a portfolio of enterprise accounts.
Benefits: Equity participation - everyone shares in our success, Flexible work arrangements, Other compulsory benefits based on c…