9 Technical Support jobs in Shanghai.

Hiring now: Prod Support Consultant P @ Google, Solution Support Mgr @ Belden, Platform Support Analyst @ The Trade , Implementation Engr @ Impactcom, Customer Production Suppo @ Teradyne, Customer Support Rep @ Faria Educ, Technical Support Engr @ Adyen, Prod Support Spec Aviatio @ Goodyear.Explore more at jobswithgpt.com.

🔥 Skills

technical support (3) Product Support (2) Data Analysis (2) Problem-solving (2) technical solutions (2) SQL (2) Training (2) SaaS (2) problem-solving (2) Customer Experience (1)

đź“Ť Locations

Shanghai (9)
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Google

Product Support Consultant, Policy, gTech Ads Shanghai
Skills & Focus: Product Support, Customer Experience, Project Management, Google Ads, Technical Troubleshooting, Data Analysis, Client-facing, Problem-solving, Stakeholder Management, Communication
About the Company: Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life.
Experience: 2 years of experience in a project/program management, consulting, or client-facing role.

Belden, Inc

SOLUTION SUPPORT MANAGER Shanghai
Skills & Focus: technical support, customer requirements, service team management, technical solutions, training delivery, problem mapping, networking systems, service operations, innovation, connectivity solutions
About the Company: Belden is focused on providing innovative connectivity solutions.
Experience: 7+ years of professional experience in customer support, service or after sales in networking system solutions, and at least 3 years in people manager role

The Trade Desk

Platform Support Analyst Shanghai
Skills & Focus: Technical support, Application support, SQL, AdTech, Customer service, Problem-solving, Database, Documentation, Training, Collaboration
About the Company: The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world through a media-buying platform.
Experience: 3+ years relevant work experience as a technical support representative in a small or medium sized business.
Type: Platform & Data Support

Impact.Com

Implementation Engineer Shanghai
Skills & Focus: SaaS, technical integrations, technical support, API development, clients, onboarding projects, communication, interpersonal skills, Mandarin, problem-solving
About the Company: impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including tra…
Experience: 1-3 years experience supporting SaaS products
Type: Full-time
Benefits: Hybrid, Casual work environment; Unlimited PTO policy; Primary caregiver leave; Training & Development; Private Health …

Teradyne

Customer Production Support Engineer Shanghai
Skills & Focus: Account management, Test Program Development, technical issue tracking, customer training, problem-solving, communication skills, teamwork, IC design, electrical engineering, Load board schematics
About the Company: TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workfor…
Experience: above 2 years working experience
Benefits: Teradyne offers a variety of robust health and well-being benefit programs, including medical, life and disability insu…

Faria Education Group

Customer Support Representative Shanghai
Skills & Focus: Customer Support, SaaS, Training Sessions, WeChat, Quality Assurance, Customer Success, Presentation Skills, EdTech, Problem Solver, Detail-oriented
About the Company: For over 15 years, Faria Education Group has deeply understood the needs of schools, leveraging extensive experience in education. Our dedication to reaching e…
Experience: 1-2 years in customer or technical support, implementation, customer success or account management, train the trainer
Salary: Competitive salary plus eligibility for a support team bonus plan
Type: Full-time
Benefits: Professional development budget, Unlimited book budget, Monthly health and wellness allowance, Friendly atmosphere & te…

Google

Platinum Customer Support Lead Shanghai
Skills & Focus: customer support, technical solutions, advertising, resolving issues, stakeholder management, sales teams, support operations, customer satisfaction, innovative services, consultative support
About the Company: Google is a global technology company that provides a wide range of services including advertising, cloud computing, software, and hardware.
Experience: 15 years of experience leading business, engineering or technical operations, policy, or management consulting firms while partnering with multiple stakeholders. 5 years of experience managing teams. Experience leading customer support or customer satisfaction programs.

Adyen

Technical Support Engineer Shanghai
Skills & Focus: payments, technical support, APIs, financial services, troubleshooting, merchant experience, operation assistance, data analysis, SQL, JavaScript
About the Company: Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technolo…
Experience: Technical support experience in payment systems or financial services preferred.
Type: Full-time

Goodyear

Product Support Specialist, Aviation Shanghai
Skills & Focus: Product Support, Aviation, Customer Satisfaction, Technical Support, Data Analysis, Demand Forecasting, Sales Development, Training, Performance Review, Customer Relations
About the Company: Goodyear is one of the world’s largest tire companies. It employs about 74,000 people and manufactures its products in 57 facilities in 23 countries around the…
Experience: 5 years of experience, 5 years plus in technical, Qtech, production or product support position.