6 Customer Support And Experience jobs in Seoul.

Hiring now: Cx Team Mgr @ Miso, Client Relations Spec @ Cision, Behavioral Interview Prep @ Intuitive , Customer Service Rocket D @ Coupang, Premier Cust Care Spec_Ba @ Federal Ex.Explore more at jobswithgpt.com.

🔥 Skills

Customer Experience (2) problem-solving (2) O2O platform (1) agent management (1) performance management (1) customer inquiries (1) quality improvement (1) coaching (1) collaboration (1) CS metrics (1)

đź“Ť Locations

Seoul (6)
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Miso

CX Team Manager Seoul
Skills & Focus: Customer Experience, O2O platform, agent management, performance management, customer inquiries, quality improvement, coaching, collaboration, CS metrics, data-driven communication
About the Company: Miso is Korea's No.1 O2O home service platform, providing hotel-like services in homes to enhance offline life experiences.
Experience: 1 year or more
Type: Contract
Benefits: Stock option compensation for regular contracts, home cleaning service provided
Customer Experience Manager Seoul
Skills & Focus: Customer Experience, CS/CX, Operational Systems, Manual Creation, Process Establishment, User Experience Improvement, VOC Data Management, Communications, Data-Driven Analysis, Team Player
About the Company: Miso is the leading O2O home service platform in Korea, providing a better offline life experience for customers.
Experience: 5 years or more in customer service operations
Type: Full-time
Benefits: Stock option compensation, home cleaning service, evening meal allowance, evening taxi fare

Cision

Client Relations Specialist Seoul
Skills & Focus: client relations, account management, customer success, sales support, client satisfaction, data-driven insights, sales strategy, efficiency, technical issues, organizational skills
About the Company: Cision is a global leader in PR, marketing, and social media management technology and intelligence, helping brands and organizations to identify, connect, and…
Experience: Minimum 2 years in client-facing roles with preferred experience in account management, customer success, or sales support.
Type: Hybrid

Intuitive Surgical

Behavioral Interview Preparation Seoul
Skills & Focus: behavioral interview, STAR method, soft skills, collaborative, conflict resolution, leadership style, pressure management, problem-solving, communication skills, teamwork
About the Company: At Intuitive, we work together to advance minimally invasive care and strive to achieve meaningful progress daily.

Coupang

Customer Service - Rocket Delivery Program Manager Seoul
Skills & Focus: customer service, Rocket Delivery, customer feedback, CS policy, problem-solving, communication, process improvement, project management, data analysis, customer experience
About the Company: Coupang aims to deliver customer satisfaction. It leads innovation across the e-commerce industry. Coupang considers itself a global large listed company based…
Experience: 2 years in customer service or related field
Type: Full-time

Federal Express Corporation

Premier Cust Care Spec_Base or Senior Seoul
Skills & Focus: Customer Support, Issue Resolution, Relationship Management, Analytical Skills, Interpersonal Skills, Presentation Skills, Problem Solving Skills, Team Working Skills, Business Review Meeting, Customized Reporting
About the Company: FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by …
Experience: Four (4) years of customer contact experience
Type: Full Time