Last updated: 2025-05-04

10 Customer Service And Support jobs in Seoul.

Hiring now: Andon Operation 팀 Mgr @ 쿠팡, Client Relations Spec @ Cision, Exec @ Nielseniq, Global Live Service Ops @ Krafton, Customer Service Spec @ Coupang, Customer Exp Team Lead @ Miso, Customer Service Rep @ Intuitive .Explore more at jobswithgpt.com.

🔥 Skills

client relations (2) account management (2) customer success (2) sales support (2) data-driven insights (2) organizational skills (2) Risk Management (2) Problem Solving (2) 이커머스 (1) 고객 경험 (1)

📍 Locations

Seoul (10)
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쿠팡

Andon Operation 팀 Manager Seoul
Skills & Focus: 이커머스, 고객 경험, KPI 관리, 데이터 분석, 품질 개선, 팀 운영, 문제 해결, 운영 정책, MS Office, 고객 보호
About the Company: 쿠팡은 고객 감동 실현을 위해 존재하며, 고객의 쇼핑과 식사, 생활 전반을 편하게 만들기 위해 이커머스 산업의 혁신을 이끌고 있는 기업입니다. 빠르게 성장하는 이커머스 기업으로, 스타트업 문화를 기반으로 한 글로벌 대형 상장사입니다.
Experience: 2~3개의 팀을 운영해보신 경험이 있으신 분
Salary: 500,000원/월 수당 지급 (오후 특별 케어 수당)
Type: 정규직
Benefits: 재택 근무 가능, 야간 근무 시 100% 재택근무

Cision

Client Relations Specialist Seoul
Skills & Focus: client relations, account management, customer success, sales support, client satisfaction, data-driven insights, sales strategy, efficiency, technical issues, organizational skills
About the Company: Cision is a global leader in PR, marketing, and social media management technology and intelligence, helping brands and organizations to identify, connect, and…
Experience: Minimum 2 years in client-facing roles with preferred experience in account management, customer success, or sales support.
Type: Hybrid

Nielseniq

Executive Seoul
Skills & Focus: 고객 만족, 재무 목표, 고품질 서비스, 연구 기법, 최신 동향, 교육 지원, 운영 지원, 고객 논의, 잠재적 기회, 프로세스 개선
About the Company: NielsenIQ(NIQ)는 마케팅 및 소비자 정보, 온라인 인텔리전스 및 모바일 측정 분야에서 선도적인 시장 위치를 가지고 있는 글로벌 정보 및 측정 회사입니다.

Krafton

Global Live Service Operations Seoul
Skills & Focus: global live service issues, counter strategy for inappropriate users, service policy establishment, risk review, global business process improvement, service infrastructure planning, community channel management, data analysis, communication skills, discord management
About the Company: KRAFTON is dedicated to identifying and publishing games worldwide that offer a uniquely enjoyable experience, crafted by our globally recognized production st…
Experience: Experience in all cycles of game launching/live service/termination
Type: Full-time

Coupang

Customer Service Specialist Seoul
Skills & Focus: customer service, VOC analysis, CS process, ticketing, business partner collaboration, knowledge management, policy review, SOP development, Excel, SQL
About the Company: Coupang is striving to realize customer satisfaction. We understand that when our customers ask themselves, 'How did I live without Coupang?', we have achieved…
Experience: 3 years
Type: Full-time

Miso

Customer Experience Team Lead Seoul
Skills & Focus: Customer Experience, Risk Management, Customer Retention, Service Improvement, Policy Development, Insights, Customer Relationships, Complaint Handling, Team Leadership, Business Alignment
About the Company: Miso is Korea's No.1 O2O home service platform providing hotel-like services in your home.
Experience: 1 year in customer service or similar experience
Type: Contract
Benefits: Stock Options, Home Cleaning Service

Intuitive Surgical

Customer Service Representative Seoul
Skills & Focus: Customer service, SAP, CRM, Salesforce, Communication skills, Problem-solving, Detail-oriented, Time management, Interpersonal skills, Process improvement
About the Company: At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, w…
Experience: Under 3 years of professional experience in a similar position, ideally within a medical device company
Type: Full-time

Coupang

Escalations Resolution Specialist Seoul
Skills & Focus: Customer Service, E-commerce, Risk Management, Compliance, High-risk issues, Customer Journey, Problem Solving, Consumer Mediation, Stakeholder Communication, Process Improvement
About the Company: Coupang is one of the fastest growing e-commerce companies in South Korea, focused on providing customer satisfaction and innovation in the e-commerce industry.
Experience: 7+ years in Customer Service resolution experience
Type: Full-time
Customer Service Content Developer Seoul
Skills & Focus: CS Content Development, AI Scenario Design, SOP Library Design, Customer Communication, Quality Management, Chatbot Services, Customer Satisfaction, Workflow Optimization, Problem Solving, Team Collaboration
About the Company: Coupang is one of the fastest-growing e-commerce companies, establishing a unique position in the domestic commerce industry and building customer trust. The c…
Experience: 5+ years in customer service (CS) related fields
Type: Full-time

Cision

Client Relations Specialist Seoul
Skills & Focus: client relations, account management, customer success, sales support, performance reports, client account lifecycle, data-driven insights, client engagement, technical troubleshooting, organizational skills
About the Company: Cision helps brands and organizations to identify, connect and engage with customers and stakeholders to drive business results through PR, marketing and socia…
Experience: Minimum 2 years in client-facing roles with preferred experience in account management, customer success, or sales support