Skills & Focus: reservations, contact center, customer experience, leadership, operational excellence, performance metrics, strategic planning, continuous improvement, communication, employee engagement
About the Company: Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational p…
Experience: 8+ years of leadership experience in airline reservations, contact center management, or customer experience operations. 5 years of leadership experience, with at least two of those years leading people.
Salary: $111,500 - $178,400 / year
Type: Full-Time
Benefits: Free stand-by travel privileges on Alaska Airlines & Horizon Air, comprehensive well-being programs including medical, …