54 Customer Success Management jobs in Seattle.

Seattle

• Skills: Sales, Customer Success, data-driven insights, operational efficiency, performance metrics, analytics products, cross-functional collaboration, key performance indicators, agile methodologies, data modeling
• Experience: 8+ years in Sales & CS analytics or a similar role, including experience defining and building operational metrics, dashboards, and reports

Seattle

• Skills: Customer Success, Customer Adoption, Stakeholder Engagement, Business Reviews, Collaboration, Consultative Solutions, Strategic Mindset, Presentation Skills, Martech Tools, Data Infrastructure
• Experience: 7+ years in an enterprise customer success, consulting, or digital transformation role
• Type: Full-time
• Salary: $115,000 - $160,000

Seattle

• Skills: Technical Account Management, leadership, customer success, mentorship, strategic accounts, SaaS, fintech, user-centric, operational improvements, team management
• Experience: 7+ years in professional services, customer success, solutions architecture, or technical account management programs; 5+ years of people management experience, leading senior technical ICs.
• Type: Full-time

Kirkland

• Skills: client experience, technical configurations, service delivery, customer loyalty, growth strategy, documentation, revenue churn, cloud technologies, network infrastructure, Managed Service Provider
• Experience: 5+ years’ experience in the financial services vertical
• Salary: DOE (Depends on Experience)

Seattle

• Skills: customer relationships, KPI tracking, team development, strategic programs, customer satisfaction, NPS, operational efficiencies, cross-functional collaboration, revenue generation, career development
• Experience: 6+ years of relevant work experience within customer success, sales, or account management; 3+ years of management and leadership experience
• Type: Full-time
• Salary: 123930-198288

Des Moines

• Skills: sales strategies, customer relationships, business growth, customer success, cross-functional teams, field insights, technology, support, sustainable, productive
• Salary: 125K to 160K OTE

Seattle

• Skills: credit card, loyalty programs, cross-functional teams, digital marketing, product growth strategies, business lead, digital acquisition, user experiences, collaboration, success metrics

Seattle

• Skills: Customer Success, Salesforce, CRM, Project Leadership, SaaS, Technical Solutions, Solutions Architecture, Accountability, Stakeholder Relationships, Feature Guidance
• Experience: Minimum of 8 years
• Type: Full time
• Salary: $133,400 - $223,700

Seattle

• Skills: Customer Success, Campaign Support, Ad Tech, Client Services, Onboarding, Technical Solutions, Customer Satisfaction, Account Management, Data Analysis, Troubleshooting
• Experience: 2-3 years
• Type: Full-time
• Salary: $95,000-$115,000

Seattle

• Skills: customer strategy, client engagement, SaaS, eCommerce, customer retention, data insights, stakeholder management, product portfolio, upsell opportunities, team collaboration
• Experience: 6+ years of experience with a focus on client engagement at a SaaS company, agency, consumer brand, or retailer; 4+ years of experience working in eCommerce; 2+ years of people leadership experience.
• Type: Hybrid
• Salary: $150,000 - $180,000 per year

Seattle

• Skills: Mulesoft, account growth, customer success, technical expertise, stakeholder management, business planning, data-driven strategies, customer outcomes, commerce capabilities, enterprise accounts
• Experience: 7+ years experience of applicable sales/customer success experience
• Type: Full-time
• Salary: $143,850 - $261,170

Seattle

• Skills: Customer Success, Account Management, Renewals, KPIs, Strategy, SaaS, DevOps, Technical Conversations, Client Relationships, Software
• Experience: 8+ years history of success as a customer success manager, consultant, pre-sales, account management, technical account management or equivalent
• Type: Full-time
• Salary: $90,000 - $120,000

Bellevue

• Skills: Customer Support, Customer Experience, Program Management, Stakeholder Partnerships, Operational Excellence, Innovation, Strategic Collaboration, Business Needs, Customer Satisfaction, Support Programs

Seattle

• Skills: Customer retention, Account management, Sales cycle, Revenue growth, Customer insights, Contract renewals, Expansion opportunities, Sales execution, Business reviews, Performance indicators

Seattle

• Skills: Customer Success, Client Engagement, Adoption Metrics, Strategic Relationships, Cross-Functional Collaboration, Project Management, Enterprise Customers, Mentoring, Data-Driven Strategies, Product Innovation
• Experience: 5+ years in a customer-facing role, with at least 3 years managing enterprise-level customers in a Customer Success or Account Management capacity.

Des Moines

• Skills: relationship management, customer success, sales, automotive, data analysis, presentation skills, retention, churn management, technical presentation, client service
• Experience: 5+ years of sales experience preferred
• Type: Full-time
• Salary: $100,000 base salary + uncapped commissions

Seattle

• Skills: Sales Operations, Customer Success, Automation, Process Improvement, Data-driven Decision Making, Cross-functional Alignment, KPI Development, Team Building, CRM Expertise, Strategic Leadership
• Experience: 8+ years of experience in sales or customer success operations, business process improvement, or related roles.
• Type: Full-time
• Salary: $165,000-$200,000

Seattle

• Skills: real-world data, customer success, project management, healthcare, life sciences, training, onboarding, data queries, client growth, operational efficiency
• Experience: 4+ years working with real-world data, 2+ years in customer success/account management.
• Type: Full-time
• Salary: $115,000 to $130,000

Bellevue

• Skills: reference, customer, credibility, trust, customer stories, sales, marketing, engagements, program, customer evidence

Seattle

• Skills: renewal management, SaaS contracts, customer relationships, negotiation, upsell, forecasting, data analysis, customer success, renewal process, renewal revenue
• Experience: Proven experience in SaaS contract management, renewal, or customer success roles
• Type: Full-time
• Salary: $160,000 - $180,000 USD

Seattle

• Skills: Customer Success, onboarding, training, support, relationship management, product knowledge, industry best practices, escalations, communication skills, high-stress
• Experience: 3+ years in a customer-facing role
• Type: Onsite

Seattle

• Skills: Customer Advocacy, Product Expertise, Problem Solving, Data-Driven Strategy, Executive Presence, Cross-Functional Collaboration, Time Management, Customer Success, Relationship Building, Technical Knowledge

Seattle

• Skills: Customer Success, Platform adoption, Customer engagement, Strategic insight, Customer journey, Customer advocate, Product platform, Customer sentiment, Customer retention, Revenue cycle

Bellevue

• Skills: customer feedback, NPS, CSAT, CES, survey strategy, feedback analysis, enterprise software, reporting, cross-functional collaboration, customer insights

Seattle

• Skills: retention, renewals, customer success, relationship management, negotiation, CRM, client onboarding, renewal forecast, customer data analysis, stakeholder engagement
• Experience: 2+ years in a client-facing role, sales, or account management
• Type: Full-time
• Salary: $100,000 + $25,000 variable commission

Seattle

• Skills: project management, customer onboarding, SaaS, technical background, integration, remote teams, stakeholder management, deployment, cloud solutions, business flow
• Experience: 5-8 years of project management, with at least 4 years of technical project management
• Type: Full-time
• Salary: $111,000 - $120,000 USD

Bellevue

• Skills: Customer Engagement, business relationship, sales, revenue growth, consulting, implementation, integration, Analytics, GenAI, Contract Lifecycle Management

Seattle

• Skills: Client Success, Healthcare, Analytical Skills, Leadership, Strategic Vision, Clinical Background, Team Management, Customer Satisfaction, Operational Efficiency, Product Adoption
• Experience: 5+ years of health care customer relationship management experience in Client Success, Project Management, Sales or Operations roles.
• Type: Full-time

Seattle

• Skills: client success, account management, restaurant industry, customer service, training, hardware setup, networking devices, relationship building, troubleshooting, software applications
• Type: full_time
• Salary: {'min': 69500.0, 'max': 75000.0, 'period': 'annual', 'currency': 'USD'}

Seattle

• Skills: Customer Success, Healthcare, AI, Clinical documentation, Sales collaboration, Technical communication, Problem-solving, Enterprise health systems, Project management, Relationship building
• Type: full_time
• Salary: {'min': 140000.0, 'max': 170000.0, 'period': 'annual', 'currency': 'USD'}

Bellevue

• Skills: Customer Engagement, Sales Strategy, Client Relationships, Consulting, Implementation, Analytics, GenAI, Application Development, Managed Services, Revenue Growth
• Type: full_time
• Salary: {'min': 130000.0, 'max': 165000.0, 'period': 'annual', 'currency': 'USD'}

Redmond

• Skills: customer support strategies, regulatory requirements, quality assurance frameworks, data analysis, cross-functional collaboration, customer journey, strategic leadership, performance monitoring, team development, customer success
• Type: full_time
• Salary: {'min': 160000.0, 'max': 205000.0, 'period': 'annual', 'currency': 'USD'}