42 Customer Success Management jobs in Seattle.

Hiring now: Deployment Strategist Cus @ Nectar Soc, Customer Success Mgr Stat @ Salesforce, Lead Customer Success @ Freshworks, Territory Mgr @ Halter, Customer Advocacy Mgr @ Qualys, Customer Exp Architect @ Nutanix, Client Relationship Mgr @ Fusiontek, Customer Success Enableme @ Pushpay, Membership Service Exec @ Seattle Re, Account Mgr @ Outreach.Explore more at jobswithgpt.com.

🔥 Skills

Customer Success (20) SaaS (10) customer success (9) Salesforce (6) cross-functional collaboration (6) customer engagement (5) Account Management (4) Collaboration (4) Ad Tech (4) Onboarding (4)

đź“Ť Locations

Seattle (29) Bellevue (7) Des Moines (3) Kirkland (1) Redmond (1) Renton (1)
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Nectar Social

Deployment Strategist / Customer Success Lead Bellevue
Skills & Focus: customer implementation, success plans, customer onboarding, customer engagement, customer success metrics, strategic thinking, communication, execution excellence, AI/Machine Learning, social commerce
About the Company: Nectar Social is building the most advanced AI social commerce experience for businesses, winning over leading brands and retailers by providing intelligent co…
Experience: 4+ years of experience in customer-facing strategic roles
Salary: $75K – $125K
Type: Full time

Salesforce

Customer Success Manager - State (West) & Local Bellevue
Skills & Focus: Customer Success Manager, Salesforce, Technical Customer Success, SaaS, Project Leadership, Solutions Development, Cross-functional teams, Stakeholder relationships, Salesforce feature guidance, High-severity cases
Experience: Minimum of 8 years in Technical Customer Success, Salesforce CRM or SaaS platform use, project leadership, technology solutions development, technical solutions, and/or solutions architecture.
Salary: $145,200 - $199,700 (California); $133,400 - $183,500 (Washington)
Type: Full time
Customer Success Manager, Digital - Commerce Cloud Bellevue
Skills & Focus: Customer Success Manager, Commerce Cloud, Salesforce, Technical Customer Success, SaaS, Stakeholder Management, Customer Advocacy, Technical Knowledge, Business Goals, Salesforce Feature Guidance
About the Company: Salesforce is a global leader in CRM, helping businesses connect with their customers in a whole new way.
Experience: Minimum of 8 years work experience in Technical Customer Success, SaaS platform use, or project leadership.
Salary: $133,400 - $223,700
Type: Full time
Benefits: Salesforce offers a variety of inclusive benefits including equal pay, employee resource groups, and more.

Freshworks

Lead - Customer Success Bellevue
Skills & Focus: Customer Success, Retention, Churn, Product Adoption, Business Value, Account Management, Customer Engagement, Renewal Strategy, Data Analysis, Collaboration
Type: Hybrid

Salesforce

Customer Success Manager - Public Sector Bellevue
Skills & Focus: Customer Success, Salesforce, Public Sector, Enterprise Experience, Government, Stakeholder Relationships, SaaS, Technical Solutions, Consulting, Problem-Solving
About the Company: Salesforce is a global leader in customer relationship management (CRM), empowering companies to connect with their customers in a whole new way.
Experience: Minimum of 8 years in Technical Customer Success, Salesforce CRM or SaaS platform use, project leadership, or related fields.
Salary: $133,400 - $183,500
Type: Full-time
Benefits: World-class enablement and on-demand training, exposure to executive thought leaders, clear path to promotion, mentorsh…

Freshworks

Customer Support Manager Bellevue
Skills & Focus: Customer Support, Customer Experience, Operational Excellence, Strategic Collaboration, Innovation, Partnership, Support Programs, Customer Satisfaction, Business Strategy, Stakeholder Management
About the Company: The Customer Support team at Freshworks is committed to delivering world-class customer experiences across a diverse customer base, spanning businesses of all …

Salesforce

Customer Success Manager, Digital Bellevue
Skills & Focus: Customer Success, Salesforce, Technical, Accountability, Renewal, Expansion, SaaS, Stakeholder, Collaboration, Advocacy
About the Company: Salesforce is a customer relationship management solution that brings companies and customers together. It is the world's number one CRM platform, empowering b…
Experience: Minimum of 8 years
Salary: $133,400 - $223,700
Type: Full time
Benefits: Salesforce offers a comprehensive benefits package including health insurances, paid time off, employee resource groups…

Halter

Territory Manager Des Moines
Skills & Focus: sales strategies, customer relationships, business growth, customer success, cross-functional teams, field insights, technology, support, sustainable, productive
Salary: 125K to 160K OTE

Qualys

Customer Advocacy Manager Des Moines
Skills & Focus: Customer Advocacy, Marketing, Community Engagement, Customer Success, Relationships, Co-Marketing, Database Management, Strategic Initiatives, Video Testimonials, Communication
About the Company: Qualys is a cybersecurity company that empowers organizations to streamline their security and compliance operations.
Experience: 7+ years of relevant marketing experience with at least 2 years in customer advocacy/customer reference or strategic account management.
Salary: $120,000 - $155,000

Nutanix

Customer Experience Architect Des Moines
Skills & Focus: customer experience, customer success, technical background, collaboration, relationship management, product adoption, customer accounts, Nutanix technology, hybrid multicloud solutions, technical onboarding
About the Company: Nutanix is committed to enhancing customer experience and delivering value through effective engagement and proactive support.
Experience: 8-12 years of experience in customer-facing technical roles
Salary: USD $ 0 - USD $ 0 per year
Type: Remote
Benefits: Sign-on bonus, restricted stock units, 401(k) eligibility, paid time off benefits

Fusiontek

Client Relationship Manager Kirkland
Skills & Focus: client experience, technical configurations, service delivery, customer loyalty, growth strategy, documentation, revenue churn, cloud technologies, network infrastructure, Managed Service Provider
About the Company: FusionTek is a Managed Service Provider with offices in Kirkland, WA, Federal Way, WA, Washington, DC, and Tampa, FL. We’re a tight-knit team of friendly, inte…
Experience: 5+ years’ experience in the financial services vertical
Salary: DOE (Depends on Experience)
Benefits: Competitive pay with quarterly bonus eligibility, coverage for 90% of your medical, dental, and vision insurance expens…

Pushpay

Customer Success Enablement Manager Redmond
Skills & Focus: customer success, enablement, training delivery, project management, content development, market research, employee retention, cross-functional collaboration, stakeholder communication, governance
About the Company: Pushpay helps organizations and communities come together & stay connected, strengthening community, connection, and belonging through our suite of mobile apps…
Experience: 3-5 years in SaaS Customer Success Management, and 3+ years in training delivery/enablement
Salary: $88,123 - $106,340
Type: Hybrid
Benefits: 100% employer-paid premiums for Medical HDHP Plan, Dental, and Vision for employee; 70% employer-paid premiums for Medi…

Seattle Reign Fc

Membership Service Executive Renton
Skills & Focus: Membership Service, Sales, Customer Service, Fan Engagement, Retention Goals, Database Management, Salesforce, Upselling, Touchpoints, Communication
About the Company: Seattle Reign FC is a prominent professional women's soccer team competing in the National Women's Soccer League (NWSL). Known for its dynamic play and passion…
Experience: 1+ years of proven, successful sales and/or customer service experience
Salary: $45,000 - $55,000
Type: Full-Time
Benefits: Comprehensive Healthcare Coverage, Generous and Flexible PTO, Retirement Planning Support, Inclusive Parental Leave, Ex…

Outreach

Account Manager Seattle
Skills & Focus: customer retention, contract renewals, expansion opportunities, sales cycle, platform adoption, customer engagement, revenue retention, trusted advisor, customer journey, strategic insight
About the Company: Outreach is the first and only AI Sales Execution Platform built for intelligent revenue workflows. Built on the world’s largest foundation of customer interac…

Amplitude

Senior Customer Success Architect Seattle
Skills & Focus: Customer Success, Technical Advisor, Data Management, Consultative Support, Analytics Data, SaaS Solutions, Digital Marketing, Programming Languages, API Concepts, Stakeholder Engagement
About the Company: Amplitude is the leading digital analytics platform that helps companies unlock the power of their products. Over 3,800 customers rely on Amplitude to gain sel…
Experience: At least 5 years of customer facing technical experience.
Salary: Salary range: $164,000 - $246,000 total target cash (inclusive of bonus or commission)
Type: Full-time
Benefits: Excellent Medical, Dental and Vision insurance, Flexible time off, paid holidays, generous stipends, Excellent Parental…

Foursquare

Customer Success Manager Seattle
Skills & Focus: Customer Success, Campaign Support, Ad Tech, Client Services, Onboarding, Technical Solutions, Customer Satisfaction, Account Management, Data Analysis, Troubleshooting
About the Company: Foursquare is the leading independent location technology and data cloud platform dedicated to building meaningful bridges between digital spaces and physical …
Experience: 2-3 years
Salary: $95,000-$115,000
Type: Full-time
Benefits: Flexible PTO, Comprehensive health insurance, 401(k) with company match, Equipment setup, Family Planning and Fertility…

Axon

Director, Customer Success Seattle
Skills & Focus: Customer Success, KPI, team management, customer relationships, operational rigor, strategic programs, cross-functional collaboration, NPS, SaaS, revenue growth
About the Company: At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and clou…
Experience: 6+ years of relevant work experience within customer success, sales, or account management and 3+ years of previous management and leadership experience
Benefits: Competitive salary, 401k with employer match, discretionary paid time off, paid parental leave, medical, dental, vision…
Customer Success Manager Seattle
Skills & Focus: Customer Success, Client relationship, Training, Customer support, Product implementation, Customer adoption, Cross-functional collaboration, Communication skills, Organizational skills, Problem-solving
About the Company: Axon is on a mission to Protect Life, exploring critical safety and justice issues with devices and cloud software.
Experience: 3+ years in a customer-facing role
Salary: USD 55,000.00 - 88,000.00
Type: Full-time
Benefits: Competitive salary and 401k with employer match, discretionary paid time off, medical, dental, vision plans, and more.
Director of Customer Success Seattle
Skills & Focus: customer relationships, KPI tracking, team development, strategic programs, customer satisfaction, NPS, operational efficiencies, cross-functional collaboration, revenue generation, career development
About the Company: Axon is on a mission to Protect Life, pursuing society's most critical safety and justice issues with a range of devices and cloud software.
Experience: 6+ years of relevant work experience within customer success, sales, or account management; 3+ years of management and leadership experience
Salary: 123930-198288
Type: Full-time
Benefits: Competitive salary and 401k with employer match, discretionary paid time off, paid parental leave, medical, dental, vis…

Maven

Client Success Director Seattle
Skills & Focus: client success, account management, customer service, digital health, healthcare company, client engagement, project management, strategic analysis, C-level communication, relationship building
About the Company: Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs p…
Experience: 8+ years of experience in account management, customer success, or client services role in digital health, healthcare company, benefits or SaaS companies
Salary: $130,000-190,000 per year
Type: Full-time
Benefits: Employer-covered health, dental, and insurance plan options, 16 weeks 100% paid parental leave, annual professional dev…

Foursquare

Customer Success Manager Seattle
Skills & Focus: Customer Success, Client Management, Campaign Support, Technical Solutions, Advertising, Ad Tech, Programmatic Buys, Social Media Advertising, Customer Onboarding, Portfolio Management
About the Company: Foursquare is the leading independent location technology and data cloud platform dedicated to building meaningful bridges between digital spaces and physical …
Experience: 2-3 years experience in Customer Success or client-facing campaign support roles
Salary: $95,000-$115,000
Type: Full-time
Benefits: Flexible PTO, Industry Leading Healthcare, 401(k) with company match, Equipment Setup, Family Planning and Fertility Pr…

Hackerone

Senior Revenue Enablement Manager, Product Enablement Seattle
Skills & Focus: Revenue Enablement, Product Launch, Training Programs, Stakeholder Management, SaaS, Cybersecurity, Adult Learning Principles, Measurable Business Impact, Strategic Alignment, Collaboration
About the Company: HackerOne is the global leader in human-powered security, harnessing the creativity of the world’s largest community of security researchers with cutting-edge …
Experience: 8+ years of experience in revenue, product, or sales enablement within a SaaS or cybersecurity environment.
Salary: $105K - $139K
Type: Full time
Benefits: Health (medical, vision, dental), life, and disability insurance; Equity stock options; Retirement plans; Paid public h…

Aircall

Customer Marketing Manager Seattle
Skills & Focus: customer activation, retention, expansion, advocacy, cross-functional, collaboration, Product, Customer Success, Marketing Ops, Sales
About the Company: Aircall is a place where voices are valued. Backed by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and c…
Type: Hybrid

Connectwise

Vice President of Customer Success Seattle
Skills & Focus: Customer Success, Leadership, Retention, SMB, Digital Success, Onboarding, Advocacy, Customer Experience, Coaching, Revenue Growth
About the Company: ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC.
Experience: 10+ years of experience in Customer Success, with 5+ years in senior leadership roles

Axon

Senior Program Manager Seattle
Skills & Focus: program management, customer success, business operations, public safety, enterprise security, SaaS, data analytics, customer engagement, deployment strategies, executive communication
About the Company: At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and clou…
Experience: 7+ years of experience in program management, customer success, or business operations
Type: Hybrid
Benefits: Competitive salary and 401k with employer match, Discretionary paid time off, Paid parental leave for all, Medical, Den…

Pitchbook

Account Management & Customer Success Team Member Seattle
Skills & Focus: Account Management, Customer Success, Partnerships, Market Reach, Client Engagement, Data Redistribution, Integration, SaaS, Investment Banking, Private Equity
About the Company: At PitchBook, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We’re deeply collabora…
Experience: 5+ years of Partnerships and Data Redistribution licensing experience
Benefits: Comprehensive health benefits, Paid sabbatical program after four years, Paid family and paternity leave, Annual educat…

Foursquare

Customer Success Manager Seattle
Skills & Focus: Customer Success, Campaign Management, Technical Support, Ad Tech, Client Engagement, Onboarding, Campaign Execution, Cross-sell, Upsell, Customer Satisfaction
About the Company: Foursquare is the leading independent location technology and data cloud platform dedicated to building meaningful bridges between digital spaces and physical …
Experience: 2-3 years experience in Customer Success or client-facing campaign support roles
Salary: $95,000-$115,000
Benefits: Flexible PTO, comprehensive health insurance, 401(k) with company match, necessary hardware for work, family planning a…

Amperity

Lead Customer Success Manager (CSM) Seattle
Skills & Focus: customer success, customer adoption, data infrastructure, analytics, business reviews, cross-functional collaboration, relationship building, strategic mindset, presentation skills, consultative roles
About the Company: At Amperity, our AI-powered Customer Data Cloud empowers organizations to delight their customers and create differentiated experiences. Our multi-patented tec…
Experience: 12+ years in an enterprise customer success, consulting, or digital transformation role
Salary: $144,000 - $200,000
Type: Hybrid
Benefits: 100% employee healthcare coverage, transportation subsidies, self-managed PTO, and flexible work environment.

Stackline

Associate Director of Customer Strategy Seattle
Skills & Focus: customer strategy, client engagement, SaaS, eCommerce, customer retention, data insights, stakeholder management, product portfolio, upsell opportunities, team collaboration
About the Company: Stackline is the first full-funnel connected commerce platform for the world's most innovative brands. Business leaders, product innovators, performance market…
Experience: 6+ years of experience with a focus on client engagement at a SaaS company, agency, consumer brand, or retailer; 4+ years of experience working in eCommerce; 2+ years of people leadership experience.
Salary: $150,000 - $180,000 per year
Type: Hybrid
Benefits: Comprehensive benefit plans covering medical, dental, and vision; Fertility benefits; 401k plan plus company match; Com…

Outreach

Senior Customer Success Manager Seattle
Skills & Focus: Customer Success, platform adoption, customer engagement, strategic insight, renewal strategy, cross-functional, customer retention, business impact, advocacy, collaboration
About the Company: Outreach is the first and only AI Sales Execution Platform built for intelligent revenue workflows. Built on the world’s largest foundation of customer interac…

Pitchbook

Customer Success Associate Seattle
Skills & Focus: Customer Success, Account Management, Salesforce, KPI, Client Engagement, Prospecting, Business Development, Sales Pipeline Management, Financial Markets, Team Collaboration
About the Company: At PitchBook, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We’re deeply collabora…
Experience: 1+ years of sales or business development experience
Benefits: Comprehensive health benefits, Paid sabbatical program, Paid family and paternity leave, Annual educational stipend, Ab…

Stackline

Customer Strategy Manager Seattle
Skills & Focus: customer success, account management, B2B SaaS, data-driven, communication skills, interpersonal skills, customer engagement, analytical, Excel, PowerPoint
About the Company: Stackline is the first full-funnel connected commerce platform for the world's most innovative brands.
Experience: 4-5 years in customer success or account management
Salary: $90,000 - $120,000
Type: Full-time
Benefits: Comprehensive benefit plans covering medical, dental, and vision, Fertility benefits, 401k plan plus company match, Com…

Nutanix

Technical Customer Experience Manager Seattle
Skills & Focus: customer experience, technical support, hybrid multicloud, customer satisfaction, Nutanix Certified Expert, relationship management, technical onboarding, business goals, architecture alignment, customer feedback
Experience: 8-12 years
Salary: USD $124,480 - $247,800 per year
Type: Remote
Benefits: full range of medical, financial, and/or other benefits including 401(k) eligibility and various paid time off benefits

Zenoti

Team Lead Seattle
Skills & Focus: SAAS, Team meetings, Project management, Resource allocation, Team collaboration, Stakeholder relationships, Recruitment, Mentorship, Strategic planning, Client retention
About the Company: Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry.
Experience: Above 8 years of experience in Onboarding and support of SAAS Products and leading teams.
Salary: $170,000 — $180,000 USD
Type: Full-time
Benefits: Medical, dental, and vision coverage, Participation in the company 401k plan, Paid parental leave, Unlimited paid time …

Renaissance

Customer Success Manager (CSM) Seattle
Skills & Focus: Customer Success, adoption, retention, expansion, stakeholder relationships, account health, onboarding, K-12 competitive landscape, strategic plans, success stories

Amplitude

Senior Customer Success Architect Seattle
Skills & Focus: customer success, consultative support, data management, product analytics, digital optimization, technical advisor, taxonomy design, api, programming, problem-solving
About the Company: Amplitude is the leading digital analytics platform that helps companies unlock the power of their products. Over 3,800 customers, including Atlassian, NBCUniv…
Experience: At least 5 years of customer facing technical experience
Salary: $148,000 - $222,000
Type: Full-time
Benefits: Excellent medical, dental, and vision insurance coverages, flexible time off, parental benefits, mental health and well…

Foursquare

Customer Success Manager Seattle
Skills & Focus: Customer Success, Client Services, Onboarding, Campaign Planning, Technical Support, Ad Tech, Advertising, Campaign Management, Client Training, Data Analysis
About the Company: Foursquare is the leading independent location technology and data cloud platform dedicated to building meaningful bridges between digital spaces and physical …
Experience: 2-3 years experience in Customer Success or client-facing campaign support roles
Salary: $95,000-$115,000
Type: Hybrid
Benefits: Flexible PTO, Industry Leading Healthcare, 401(k) with company match, Equipment Setup, Family Planning and Fertility Pr…

Zenoti

Contract Renewals Lead Seattle
Skills & Focus: SaaS, contract renewal, negotiation, customer success, client relationships, revenue forecasting, data analysis, cross-functional collaboration, customer satisfaction, upselling
About the Company: Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect …
Experience: Proven experience in SaaS contract management, renewal, or customer success roles.
Salary: $180,000 - $220,000 USD
Type: Full-time

Amperity

Senior Customer Success Manager Seattle
Skills & Focus: Customer Success, Customer Adoption, Stakeholder Engagement, Business Reviews, Collaboration, Consultative Solutions, Strategic Mindset, Presentation Skills, Martech Tools, Data Infrastructure
About the Company: Our AI-powered Customer Data Cloud empowers organizations to delight their customers and create differentiated experiences. Our multi-patented technology helps…
Experience: 7+ years in an enterprise customer success, consulting, or digital transformation role
Salary: $115,000 - $160,000
Type: Full-time
Benefits: 100% employee healthcare coverage, transportation subsidies, self-managed PTO, inclusive environment, equity grants, an…

Amplitude

Senior Customer Success Architect Seattle
Skills & Focus: customer success, analytics, data management, consultative support, technical advisor, SaaS solutions, customer insights, digital optimization, API, programming languages
About the Company: Amplitude is the leading digital analytics platform that helps companies unlock the power of their products. Over 3,800 customers, including Atlassian, NBCUniv…
Experience: At least 5 years of customer facing technical experience
Salary: $148,000 - $246,000 total target cash (inclusive of bonus or commission)
Type: Full-time
Benefits: Excellent Medical, Dental and Vision insurance, Flexible time off, paid holidays, wellness stipends, excellent parental…

Pitchbook

Senior Manager, Sales & CS Intelligence Seattle
Skills & Focus: Sales, Customer Success, data-driven insights, operational efficiency, performance metrics, analytics products, cross-functional collaboration, key performance indicators, agile methodologies, data modeling
About the Company: We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We’re deeply collaborative and thrive on the excitement, energy, an…
Experience: 8+ years in Sales & CS analytics or a similar role, including experience defining and building operational metrics, dashboards, and reports
Benefits: Comprehensive health benefits, paid sabbatical program after four years, paid family and paternity leave, annual educat…

Zenoti

Senior Director for Customer Success Seattle
Skills & Focus: Customer Success, ROI, Customer adoption, Customer satisfaction, Customer journey mapping, Customer engagement, C-Level relationships, Negotiation, Consultative abilities, Enterprise implementations
About the Company: Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect …
Experience: 10+ years of overall experience in leading customer oriented teams
Salary: $180,000 - $220,000 USD
Type: Full-time
Benefits: Medical, dental, and vision coverage; Participation in the company 401k plan; Paid parental leave; Unlimited paid time …