19 Technical And Product Support jobs in São Paulo.

Hiring now: Technical Prod Spec @ Ebanx, Customer Engr Intern @ Belvo, Technical Support Engr 3 @ Datadog, Mgr Expert Services Mgmt @ Servicenow, Customer Solutions Engr I @ Google, Trading Support Analyst @ Fidessa, Sr Prod Support Ops Rep @ Caterpilla, Customer Service Rep @ Cloudwalk, Technical Support Engr @ Qlik, 2Nd Level Support Engr @ Taboola.Explore more at jobswithgpt.com.

🔥 Skills

Technical Support (6) SaaS (3) communication skills (3) Troubleshooting (3) Business Intelligence (3) collaboration (2) Documentation (2) Problem Solving (2) Zendesk (2) Jira (2)

📍 Locations

São Paulo (18) Campinas (1)
🔍 Go to full job search

Ebanx

Technical Product Specialist São Paulo
Skills & Focus: payments operations, fintech, analytical skills, communication, collaboration, performance analysis, continuous improvement, product support, cross-functional teams, iterative product development
About the Company: EBANX is the leading payment platform connecting global companies with customers from the fastest-growing digital markets in the world.
Experience: Expertise in payments operations, fintechs or a related industry.
Type: On-site
Benefits: Spanish, English, and Portuguese classes; Meal Allowance; Transportation voucher; WAVES - Program of goals and results;…

Belvo

Customer Engineer Intern São Paulo
Skills & Focus: Open Finance, Customer Support, Technical Questions, Client Feedback, Documentation, Programming Knowledge, Technical Concepts, Fintech, Problem Solving, Collaboration
About the Company: We are Belvo, an open finance API platform with the bold vision of democratizing access to financial services in Latin America.
Experience: Intern or entry level
Type: Internship
Benefits: Stock options, Annual company bonus, Flexible working hours, Remote friendly, Pet friendly, Health Insurance, Paid time…

Datadog

Technical Support Engineer 3 São Paulo
Skills & Focus: Technical Support, SaaS, APIs, REST, Networking, Zendesk, Jira, Mentoring, Cloud Technologies, Communication
About the Company: Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve …
Experience: 5+ years of related experience
Type: Full-time
Benefits: Best-in-breed onboarding, generous global benefits, intra-departmental mentor and buddy program, new hire stock equity …
Senior Manager, Technical Support Engineering São Paulo
Skills & Focus: Technical Support, Cloud Infrastructure, Team Development, Operational Excellence, Customer Advocacy, Strategic Leadership, Data-Driven, Agile, Customer Experience, Brazilian Market
About the Company: Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve …
Experience: Minimum 9 years of technical support experience, with 5+ years in a leadership role managing technical support teams.
Benefits: Generous and competitive global benefits, new hire stock equity (RSUs) and employee stock purchase plan, continuous car…
Technical Support Engineer 2 São Paulo
Skills & Focus: Technical Support, SaaS, Zendesk, Jira, Confluence, Linux, Client-centric, Technical Troubleshooting, Programming, Cloud Monitoring
About the Company: Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve …
Experience: 2+ years of related experience
Type: Full-time
Benefits: Best-in-breed onboarding, Generous global benefits, Intra-departmental mentor and buddy program, New hire stock equity …

Servicenow

Mgr, Expert Services Mgmt São Paulo
Skills & Focus: AI integration, problem-solving, customer service, technical consultants, partner program operations, call center management, communication skills, collaboration, workflow automation, knowledge base solutions
About the Company: It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today …

Google

Customer Solutions Engineer III São Paulo
Skills & Focus: client-side web technologies, HTML, CSS, JavaScript, programming languages, Java, C/C++, Python, technical troubleshooting, cloud technologies
About the Company: Google creates products and services that make the world a better place. The gTech Professional Services team provides foundational services and business solut…
Experience: 3 years
Type: Mid

Fidessa

Trading Support Analyst São Paulo
Skills & Focus: Trading Support, Equities Trading, Risk Management, Customer Service, Technical Skills, Product Management, Financial Products, Client Interaction, Fast Paced Environment, Global Service Desk
About the Company: Fidessa provides high-speed access to global equities exchanges and execution venues, and is used by top tier brokers worldwide.
Experience: Up to 4 years
Type: Full-time

Caterpillar

Senior Product Support Operations Representative São Paulo
Skills & Focus: Product Support, Dealer development, Customer Focus, Effective Communications, Problem Solving, Relationship Management, Service profitability, Efficiency, Customer experience, Technical Areas
About the Company: Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines …
Experience: Previous Experience in Logistics, Distribution, Warehousing, Workshop and/or Technical Areas (Product Engineering Support, Quality)
Type: Full time
Benefits: Medical plan, Dental plan, Medicines reimbursement, Psychological, Legal, Social and Finance Support Program, Private p…

Cloudwalk

Customer Service Representative São Paulo
Skills & Focus: customer service, problem solving, technical support, exceptional service, customer issues, end-to-end solutions, troubleshooting, communication skills, payments, innovation
About the Company: We are not just another fintech unicorn. We are a pack of dreamers, makers, and tech enthusiasts building the future of payments. With millions of happy custom…
Experience: 1-3 years in customer service or technical support
Type: Full-time

Qlik

Technical Support Engineer São Paulo
Skills & Focus: Technical Support, Cloud, Data Integration, Customer Success, Troubleshooting, Customer Relationship, Architecture, Business Intelligence, Performance, Analytics
About the Company: A Gartner® Magic Quadrant™ Leader for 15 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes.…
Experience: 3+ years in a Technical Support role
Type: Hybrid Remote
Benefits: Culture of innovation, technology, collaboration, and openness. Flexible, diverse, and international work environment. …

Taboola

2nd Level Support Engineer São Paulo
Skills & Focus: Support Engineer, optimization opportunities, data trends, web technologies, SQL, A/B testing, ad operations, Business Intelligence, troubleshooting, communication skills
About the Company: Taboola is the world’s number 1 discovery platform, working with major publisher partners and advertiser clients.
Experience: 3+ years
Type: Full-time

Google

Product Support Manager, Consumer Payments São Paulo
Skills & Focus: consumer support strategy, customer care experience, operational excellence, product strategy, stakeholder management, project planning, status reporting, timeline estimation, issue tracking, documentation
About the Company: Google creates products and services that make the world a better place. Our teams of trusted advisors support customers globally, rooted in technical skill an…
Experience: 5 years of experience in a technical project management or a customer-facing role.
Type: Full-time

Braze

Associate Technical Partner Manager São Paulo
Skills & Focus: Technical Partner Management, Onboarding, API compatibility, Data interoperability, Relationship Management, Cross-functional Collaboration, Technical guidance, Problem-solving, Technical inquiries, Partner Evaluation
About the Company: Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any …
Experience: Technical experience with at least one: Saas, Mobile, APIs, Programming
Benefits: Competitive compensation that may include equity, Retirement and Employee Stock Purchase Plans, Flexible paid time off,…

Swile

Suporte Tech São Paulo
Skills & Focus: suporte técnico, SQL, bancos de dados, API, Help Desk, comunicação escrita, resolução de problemas, colaboração em equipe, incidentes, projetos
About the Company: A Swile é uma WorkTech Global criada em 2018 na França, com o objetivo de promover a felicidade no trabalho. Chegamos no Brasil em 2021 através da aquisição da…
Type: Full-time

Qlik

Technical Support Engineer São Paulo
Skills & Focus: Technical Support, Data Integration, Customer Success, Cloud product, Implementation, Troubleshooting, Business Intelligence, Analytics, Customer engagement, Technical leadership
About the Company: A Gartner® Magic Quadrant™ Leader for 15 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes.…
Experience: 3+ years in a Technical Support role
Type: Hybrid Remote
Benefits: Genuine career progression pathways and mentoring programs, Culture of innovation, technology, collaboration, and openn…

Google

Live Solutions Consultant São Paulo
Skills & Focus: Live event escalation, Technical support, Streaming production workflows, Customer-facing role, Project management, Product training, Broadcast delivery, Technical issues troubleshooting, Collaborate with partners, Strategic production planning
About the Company: Google is a global technology company that specializes in Internet-related services and products.
Experience: 2 years of experience in a technical project management or a customer-facing role.

Datadog

Technical Support Engineer 3, Premier São Paulo
Skills & Focus: Technical Support, SaaS, Customer Relations, Troubleshooting, Documentation, Linux, Bilingual, Cloud Monitoring, Integrations, Enterprise Support
About the Company: Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve …
Experience: 2+ years of related experience
Type: Full-time
Benefits: Best-in-breed onboarding, Generous global benefits, Intra-departmental mentor and buddy program, New hire stock equity …

Expeditors

Account Support Management Agent Campinas
Skills & Focus: account management, client support, operations, customer satisfaction, liaison, issue resolution, tracking requests, internal coordination, report preparation, client experience