26 Customer Success Manager jobs in São Paulo.

Hiring now: Gerente De Sucesso Do Cli @ Arco, Customer Success Mgr @ Experian, Customer Success Partner @ Sap, Renewals Mgr @ Salesforce, Customer Exp Global Sales @ Wellhub, Analista De Customer Succ @ Swile Bras, Gerente De Relacionamento @ Gri, Sr Customer Success Mgr @ Signifyd, Head Of Client Services @ Darkroom, Client Success Mgr Latam @ Addepar.Explore more at jobswithgpt.com.

🔥 Skills

Customer Success (7) customer success (5) customer experience (5) análise de dados (4) relationship management (3) Sales (3) customer engagement (3) onboarding (3) Sucesso do Cliente (2) mapeamento de processos (2)

📍 Locations

São Paulo (25) Campinas (1)
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Arco

Gerente de Sucesso do Cliente São Paulo
Skills & Focus: Sucesso do Cliente, análise de dados, mapeamento de processos, feedbacks qualitativos, eficácia, escalabilidade, indicadores de sucesso, stakeholders, análise de métricas, resultados pedagógicos
About the Company: Feita de pessoas que transformam a educação.
Experience: Experiência em mapeamento de processos, análise de métricas de usabilidade e sistemas.
Type: Full-time
Benefits: Auxílio alimentação e/ou refeição, Plano de saúde e odontológico, Vale transporte, Licença maternidade e paternidade es…

Experian

Customer Success Manager São Paulo
Skills & Focus: customer success, relationship management, adoption, workshops, customer advocate, up-sell, cross-sell, experience improvement, governance meetings, CSAT

Sap

Customer Success Partner Expert - SAP Business Technology Platform (BTP) São Paulo
Skills & Focus: Customer Success, Business Technology Platform, SAP, Cloud services, Customer satisfaction, Technical decision makers, Account strategies, Consumption plans, Digital transformation, Relationship management
About the Company: SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, a…
Experience: deep professional experience in several areas
Type: Regular Full Time
Benefits: a variety of benefit options for you to choose from

Salesforce

Renewals Manager São Paulo
Skills & Focus: Renewals, Customer Success, Sales, Finance, Operations, Risk Forecasting, Customer Leadership, Negotiation, Problem Solving, Cross-functional
Experience: Proven success in a Sales, Renewals, Operations or Account Management
Type: Full time

Arco

Gestor de Relacionamento com Clientes São Paulo
Skills & Focus: gestão administrativa, relação personalizada, renegociação de contratos, oportunidades de cross-sell, prevenção de churn, follow-ups contínuos, acompanhamento da operação de vendas, análise de dados, comunicação eficaz, construção de relacionamentos
About the Company: A Arco é uma empresa que transforma a educação, focada em desenvolver parcerias de longo prazo com escolas particulares de ensino básico no Brasil.
Experience: Experiência em gerenciamento e alcance de metas, com conhecimento em negociações com clientes, especialmente em contextos de retenção e renegociação.
Type: Full-time
Benefits: Auxílio alimentação e/ou refeição, plano de saúde e odontológico, vale transporte, licença maternidade e paternidade es…

Wellhub

Customer Experience Global Sales Manager São Paulo
Skills & Focus: customer experience, sales performance, call center operations, data-driven, conversion rates, forecasting, scheduling, customer engagement, sales optimization, stakeholder management
About the Company: Wellhub (formerly Gympass) is a corporate wellness platform that connects employees to the best partners for fitness, mindfulness, therapy, nutrition, and slee…
Experience: Prior experience leading sales-driven call center operations.
Benefits: Health, dental, and life insurance; flexible work options; fitness and wellness programs; paid time off.

Arco

Sucesso do Cliente São Paulo
Skills & Focus: Sucesso do Cliente, análise de dados, mapeamento de processos, diagnósticos baseados em dados, indicadores de sucesso, engajamento dos clientes, stakeholders, caminhos de melhoria, otimização de processos, implementação eficaz
About the Company: Feita de pessoas que transformam a educação. Todas as vagas da Arco são elegíveis para Pessoas com Deficiência.
Experience: Experiência em mapeamento de processos, análise de métricas de usabilidade e sistemas
Type: Full-time
Benefits: Auxílio alimentação e/ou refeição, Plano de saúde e odontológico, Vale transporte, Licença maternidade e paternidade es…

Sap

SAP Application Service Manager São Paulo
Skills & Focus: customer engagement, service excellence, upselling, SAP portfolio, service plan, operation manual, cross-selling, innovation, customer lifecycle, multicultural teams
About the Company: SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally k…
Experience: 8+ years of experience in customer account services, relationship management, or a similar role. 10+ years of hands on experience in at least one SAP Solution Area.
Type: Regular Full Time
Benefits: A variety of benefit options for you to choose from, a collaborative, caring team environment, strong focus on learning…

Wellhub

VP of Client Success – Strategic Accounts São Paulo
Skills & Focus: Client Success, Strategic Accounts, C-level engagement, Business acumen, Leadership, Performance culture, Retention, Client relationships, Enterprise Sales, Wellbeing
About the Company: Wellhub (formerly Gympass) is a corporate wellness platform that connects employees to partners for fitness, mindfulness, therapy, nutrition, and sleep in one …
Experience: 15–20 years of experience, including at least one leadership role of 5+ years.
Benefits: Health, dental, and life insurance; flexible work options; home office stipend; wellness programs; paid time off.

Sap

Executive Sales and Customer Success Associate São Paulo
Skills & Focus: Sales, Customer Success, Relationship Management, CRM, Business Development, Lead Qualification, Client Engagement, Sales Pipeline, Value-based Selling, Team Collaboration
About the Company: SAP is a global leader in enterprise software, helping organizations drive efficiency and productivity through technology. The company values diverse skills an…
Experience: 0 to 5 years in sales, customer success, business development or related areas including internships or sales training programs.
Salary: USD
Type: Regular Full Time
Benefits: Limited benefits for employees hired into hourly or similar roles subject to applicable plan/policy terms.

Swile Brasil

Analista de Customer Success São Paulo
Skills & Focus: onboarding, customer success, relacionamento com cliente, suporte, resolução de problemas, performance, treinamento, comunicação, gestão de pipeline, crescimento
About the Company: Swile Brasil é a startup pioneira de benefícios flexíveis no Brasil, tendo como missão ajudar a oferecer um melhor ambiente de trabalho para os colaboradores a…

Sap

Customer Success Partner Expert - SAP Business Technology Platform (BTP) São Paulo
Skills & Focus: customer success, Business Technology Platform, integration, analytics, subscriptions, cloud services, technical decision makers, account strategies, customer outcomes, digital transformation
About the Company: SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively.
Experience: deep professional experience in several areas, has strong technical skills
Type: Regular Full Time
Benefits: a variety of benefit options for you to choose from

Gri

Gerente de Relacionamento São Paulo
Skills & Focus: Gerenciamento de portfólio, C-Level, Experiência do cliente, Onboarding, Feedback, Up-selling, Cross-selling, Relatórios, KPI, Data-driven
About the Company: Trabalhar no GRI te dá oportunidade de crescer, se conectar com pessoas de diferentes lugares e etnias, desenvolver suas habilidades profissionais através da e…
Experience: Experiência prévia com Relacionamento com Cliente;
Salary: Salário compatível com o mercado
Type: Full-time
Benefits: Plano de saúde e odontológico (sem co-participação); Vale-Refeição; Vale-Transporte; Gympass; Bônus (até 2 salários).

Signifyd

Senior Customer Success Manager São Paulo
Skills & Focus: Customer Success, Account Management, e-commerce, fraud, payments, client satisfaction, stakeholder relationships, renewals, collaboration, data analysis
Experience: 5+ years of Customer Success Management and/or Account Management; technology background required

Darkroom

Head of Client Services São Paulo
Skills & Focus: client retention, service excellence, employee happiness, Growth Marketing, dashboard insights, project management, operations management, B2C marketing, data-driven decision making, restaurant tech platforms
About the Company: Darkroom is a progressive omnichannel growth marketing agency focused on retail, e-commerce, and consumer businesses. We have been recognized as one of the fas…
Type: Full-time
Benefits: Unlimited Vacation Policy, Equity incentives, Profit-sharing opportunity, Flexible parental leave.

Arco

Gerente de Relacionamento com Clientes B2B São Paulo
Skills & Focus: Gestão de Relacionamento, Clientes B2B, Estratégias de Retenção, Oportunidades de Negócios, Análise de Desempenho, Comunicação e Negociação, Gestão de Times, Projetos Múltiplos, Tecnologia Educacional, Ambiente Dinâmico
About the Company: Arco é uma empresa focada na transformação da educação, com um forte compromisso de inclusão e diversidade, buscando criar um ambiente onde todos possam contri…
Experience: Experiência comprovada em gestão de relacionamento com clientes B2B e gestão de times.
Type: Full-time
Benefits: Auxílio alimentação/refeição, plano de saúde e odontológico, vale transporte, licença maternidade e paternidade estendi…

Addepar

Client Success Manager - LATAM São Paulo
Skills & Focus: client success, adoption, retention, cross-functional, product updates, business reviews, client engagement, relationship management, financial products, multi-lingual
About the Company: Addepar is a global technology and data company that helps investment professionals provide the most informed, precise guidance for their clients. Hundreds of …
Experience: 3+ years of experience in a RIA or Single Family Office oriented business or environment, preferably, in a client-facing role for financial products or services for ultra-high net worth clients (UHNW).

Servicenow

Director, LATAM Customer Excellence São Paulo
Skills & Focus: Customer Success, Customer Satisfaction, Partner Engagement, Sales, Renewal, Growth Strategies, AI Integration, Leadership, Enterprise Software, Cloud Computing
About the Company: ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. The company…
Experience: 8+ years of experience leading a large, high-growth organization delivering software-based business solutions
Type: Flexible

Figma

Onboarding Manager São Paulo
Skills & Focus: onboarding process, customer experience, project management, B2B SaaS, consultative approach, customer engagement, product adoption, customer feedback, solutions architects, cross-functional relationships
About the Company: Figma is growing our team of passionate people on a mission to make design accessible to all. Figma helps entire product teams brainstorm, design and build bet…
Experience: 3+ years of experience in a customer-facing role working with technical products
Type: Full-time

Servicenow

Customer Success Leader, LATAM São Paulo
Skills & Focus: customer success, renewal, growth, customer satisfaction, expert services, business impact, customer intimacy, relationship management, sales alignment, leadership
About the Company: ServiceNow’s worldwide Customer Excellence team is a global network of ServiceNow employees and partners. Our sole mission is to ensure customer success.

Knowbe4

Customer Success Manager (Mid-Market) São Paulo
Skills & Focus: customer relationships, onboarding, customer experience, engagement, customer health, business reviews, product adoption, cross-functional, customer renewals, sales targets
About the Company: KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around …
Benefits: We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition r…

Unico

Customer Success São Paulo
Skills & Focus: customer success, client management, retention, contract renewal, strategic actions, value delivery, innovation, identity protection, team collaboration, autonomy
About the Company: A Unico é a primeira e maior IDtech brasileira, desenvolvendo soluções inovadoras para a proteção da identidade dos brasileiros nas relações com empresas priva…

Salesforce

Customer Success Manager, Marketing Cloud São Paulo
Skills & Focus: Customer Success, Salesforce, Marketing Cloud, Technical Support, Customer Relationships, Stakeholder Engagement, Cross-functional Teams, Business Goals, SaaS, Problem Solving
About the Company: Salesforce is a leading technology company that provides Customer Relationship Management (CRM) and cloud-based software for businesses to manage their custome…
Experience: 5+ years of relevant industry expertise
Type: Full-time
Benefits: Inclusive benefits, equal pay initiatives, various employee resource groups

Wellhub

Manager, Client Success São Paulo
Skills & Focus: Client Success, SaaS, B2B, onboarding, renewal, customer experience, stakeholder management, account health, data analysis, team leadership
About the Company: Wellhub (formerly Gympass*) is a corporate wellness platform that connects employees to the best partners for fitness, mindfulness, therapy, nutrition, and sle…
Experience: Proven Customer Success experience in SaaS and B2B; prior experience in managing and developing teams.
Type: Hybrid
Benefits: Health, dental, and life insurance; flexible work options; flexible schedule; onsite gyms and fitness programs; paid ti…

Sporty

Customer Experience Lead São Paulo
Skills & Focus: customer experience, consumer data, user research, strategic decision-making, customer feedback, market trends, problem resolution, sustainable relationships, quantitative skills, team collaboration
Experience: Strong experience in customer service and market research; Experience in the gambling industry is preferred
Type: Full-time

Gri Club

Líder de Equipe de Customer Success LAtam Campinas
Skills & Focus: Customer Success, gestão de time, engajamento do cliente, gestão de relacionamento, integração de clientes, análise de dados, inovação, melhoria contínua, colaboração interdepartamental, vendas B2B
About the Company: Acreditamos que relacionamentos especiais podem transformar vidas, empresas e sociedades. Criamos pontes onde elas não existem e conectamos líderes que impulsi…
Experience: Experiência comprovada em gestão de time em Customer Success;
Salary: Remuneração e benefícios compatível com mercado.
Type: Full-time
Benefits: Remuneração e benefícios compatível com mercado.