36 Customer Success Management jobs in São Paulo.

São Paulo

• Skills: Gerenciamento de portfólio, C-Level, Experiência do cliente, Onboarding, Feedback, Up-selling, Cross-selling, Relatórios, KPI, Data-driven
• Experience: Experiência prévia com Relacionamento com Cliente;
• Type: Full-time
• Salary: Salário compatível com o mercado

Campinas

• Skills: Customer Success, gestão de time, engajamento do cliente, gestão de relacionamento, integração de clientes, análise de dados, inovação, melhoria contínua, colaboração interdepartamental, vendas B2B
• Experience: Experiência comprovada em gestão de time em Customer Success;
• Type: Full-time
• Salary: Remuneração e benefícios compatível com mercado.

São Paulo

• Skills: customer experience, consumer data, user research, strategic decision-making, customer feedback, market trends, problem resolution, sustainable relationships, quantitative skills, team collaboration
• Experience: Strong experience in customer service and market research; Experience in the gambling industry is preferred
• Type: Full-time

São Paulo

• Skills: client success, adoption, retention, cross-functional, product updates, business reviews, client engagement, relationship management, financial products, multi-lingual
• Experience: 3+ years of experience in a RIA or Single Family Office oriented business or environment, preferably, in a client-facing role for financial products or services for ultra-high net worth clients (UHNW).

São Paulo

• Skills: Client Success, SaaS, B2B, onboarding, renewal, customer experience, stakeholder management, account health, data analysis, team leadership
• Experience: Proven Customer Success experience in SaaS and B2B; prior experience in managing and developing teams.
• Type: Hybrid

São Paulo

• Skills: Customer Success, Account Management, e-commerce, fraud, payments, client satisfaction, stakeholder relationships, renewals, collaboration, data analysis
• Experience: 5+ years of Customer Success Management and/or Account Management; technology background required

São Paulo

• Skills: Customer Success Operations, data analysis, Business Intelligence, Customer Success Management, process optimization, KPI management, customer journey, retention strategies, dashboard creation, communication
• Experience: Previous experience in Customer Success Operations or similar roles.
• Type: Full-time

São Paulo

• Skills: customer account plans, customer success, engagement, retention, relationship management, performance indicators, renewal, risk forecasting, market knowledge, software
• Experience: 5+ years history of success as a customer success manager, consultant, pre-sales, account management, technical account management or equivalent
• Type: Full-time

São Paulo

• Skills: Customer Success, Onboarding programs, Predictive maintenance, Operational efficiency, Trusted advisor, Maintenance workflows, Process improvements, Factory optimization, Analytical skills, CRM systems
• Experience: 3-5 years
• Type: Full-time

São Paulo

• Skills: customer segment, high net worth customers, Portuguese language, customer performance, rewards, campaigns, predictive modeling, compliance, customer support, customer experience
• Experience: Prior work experience in a customer-facing environment, with experience in key customer service considered an advantage.

São Paulo

• Skills: customer relationships, product adoption, strategic guidance, upsell opportunities, cross-sell opportunities, customer success, SaaS, data-driven, partner, advisor

São Paulo

• Skills: Customer Success, engajamento, retenção, expansão, automatização, personalização, NPS, churn, análise de dados, testes A/B
• Experience: Experiência prévia em Customer Success Digital, Lifecycle Marketing ou Estratégia de CX.

São Paulo

• Skills: Customer Success, SaaS, Project Leadership, Technology Consulting, Solutions Architecture, Salesforce, Implementation Health, C-Level Engagement, Business Value, Executive Interpersonal Skills
• Experience: 9+ years of relevant industry expertise
• Type: Full-time

São Paulo

• Skills: customer success, client renewals, retention, customer experience, feature adoption, customer relationships, product usage, product feedback, strategic guidance, project management
• Experience: 2-5 years
• Type: Full-time

São Paulo

• Skills: Customer Success, negociação, retenção de MRR, diagnóstico, proposta de solução, churn, vendas, marketing digital, resiliência, multi-tarefa
• Experience: Experiência anterior em cargos que envolvam negociação direta com o cliente.
• Type: Híbrido

São Paulo

• Skills: Customer Success, Marketing Cloud, Technical Consultant, SaaS, Project Leadership, Communication, Stakeholder Engagement, Product Management, Cross-functional Team, Solution Design
• Experience: 5+ years of relevant industry expertise in Technical Customer Success, Customer Success Manager, SaaS platform use or project leadership.
• Type: Full-time

São Paulo

• Skills: Customer Success, SaaS, API documentation, Data structures, Relationship management, Digital marketing, Martech, API, HTML, Data flow
• Experience: 4+ years in relevant customer-facing roles, ideally in SaaS
• Type: Full-time

São Paulo

• Skills: Customer Success, strategic relationships, client satisfaction, program management, data analysis, C-level relationships, client feedback, process improvement, KPIs, hyper-growth environment
• Experience: 8+ years in Customer Success or similar roles

São Paulo

• Skills: Customer Success, Enterprise Accounts, B2B SaaS, Account Management, Client Relations, Strategic Planning, Customer Retention, Upselling, API Integrations, Learning and Development
• Experience: 7+ years of B2B SaaS customer success, account management, consulting and/or sales experience working with large, enterprise-level accounts (> $150K ACV)
• Salary: R$260.000 – R$325.000 BRL

São Paulo

• Skills: renovação de contratos, gestão de indicadores, análise financeira, acompanhamento de resultados, estratégias de vendas, ativo nas unidades, campanhas digitais, melhoria de processos, gestão de conflitos, análise de dados
• Experience: Experiência prévia em Relacionamento, Vendas e Sucesso do Cliente

São Paulo

• Skills: Customer Success, iPaaS, Integration, CRM, APIs, SaaS, Onboarding, Implementation, Customer Retention, Stakeholder Management
• Type: full_time
• Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

São Paulo

• Skills: upsell, retention, project management, revenue operations, customer success, data analytics, Google Sheets, pivot tables, client strategy, partner communication
• Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

São Paulo

• Skills: Customer Success, Digital Assets, Blockchain, Technical Support, SaaS, Project Management, Account Management, Customer Advisor, Stakeholder Relationships, Business Growth
• Type: full_time
• Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

São Paulo

• Skills: análise estratégica, dados quantitativos, Customer Success, insights acionáveis, OKRs, SQL, métricas-chave, relatórios, interpretação de métricas, colaboração
• Type: full_time
• Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

São Paulo

• Skills: Customer Success, Customer Retention, Strategic Planning, Account Management, Upselling, Customer Engagement, Learning and Development, Business Acumen, Trilingual, Consultative Approach
• Type: full_time
• Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

São Paulo

• Skills: B2B SaaS, Customer Experience, Marketing, AI-native platform, data unification, proactive actions, customer satisfaction, client retention, performance metrics, cross-channel campaigns
• Type: full_time
• Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Cotia

• Skills: market expertise, consumer goods, data analytics, client relationships, panel data, market dynamics, brand performance, data analysis, sales process, consumer insights
• Type: full_time
• Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

São Paulo

• Skills: Customer Success, SaaS, B2B, onboarding, client relationships, data analysis, NPS, team management, HR experience, cross-sell
• Type: full_time
• Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Cotia

• Skills: Customer Success, Analytics, Market Insights, Storytelling, Data Analysis, NPS Management, Client Relationships, Training, Business Development, Market Trends
• Type: full_time
• Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}