24 Customer Operations jobs in São Paulo.

Hiring now: Customer Satisfaction Ana @ Ab Inbev, Cx Ops Analyst @ Swile, Email Ops Analyst @ Braze, Brazil Partner Success Mg @ Khan Acade, Crm Ops Exec @ Kaizen Gam, Outbound Strategy Intern @ Wellhub, Sales Ops Analyst @ Digibee, Sap Application Service M @ Sap, Atendimento De Clientes B @ Vila 11, Cx Ops @ Swile Bras.Explore more at jobswithgpt.com.

🔥 Skills

collaboration (5) CRM (5) Collaboration (4) automations (3) problem-solving (3) project management (3) communication (3) Salesforce (3) technical architecture (3) Project Management (2)

📍 Locations

São Paulo (21) Campinas (2) Barueri (1)
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Ab Inbev

Customer Satisfaction Analyst São Paulo
Skills & Focus: Customer Satisfaction, Zero Failure Program, Data Quality, KPI Management, Dashboards, Collaboration, SQL, Project Management, Reporting Standards, Cross-functional Initiatives
About the Company: AB InBev is the leading global brewer and one of the world’s top 5 consumer product companies, with over 500 beer brands.
Benefits: Performance based bonus, Attendance Bonus, Private pension plan, Meal Allowance, Health, dental, and life insurance, Ch…

Swile

CX Ops Analyst São Paulo
Skills & Focus: CX, Ops Analyst, Zendesk, business rules, automations, dashboards, customer experience, software management, daily tasks, project execution

Braze

Email Operations Analyst São Paulo
Skills & Focus: email channel capabilities, client IP Pools, manual processes, customer-centric, process-oriented, analytical reporting, operational tools, problem-solving, SaaS, email systems
About the Company: Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any …
Experience: 1-3 years experience in an operational role with a technical product, ideally in a SaaS, mobile or marketing automation oriented company
Type: Full-time
Benefits: Competitive compensation that may include equity, Retirement and Employee Stock Purchase Plans, Flexible paid time off,…

Khan Academy

Brazil Partner Success Manager São Paulo
Skills & Focus: customer success, account management, education, project management, relationship management, problem-solving, data analysis, communication, implementation, collaboration
About the Company: Khan Academy is a fast-paced, nonprofit with the mission to deliver a free, world-class education to anyone, anywhere. Our proven learning platform offers free…
Experience: 10+ years of relevant work experience with 3+ years of customer success, account management, or education-focused program management experience and 3+ years of program or project management
Benefits: Competitive compensation with excellent healthcare and life insurance benefits, flexible schedules and generous time of…

Ab Inbev

Product Specialist São Paulo
Skills & Focus: learning platforms, vendor management, local training support, data management, strategic alignment, communication, project management, collaboration, self-starter, continuous improvement
About the Company: AB InBev is the leading global brewer and one of the world’s top 5 consumer product companies. With over 500 beer brands, we’re number one or two in many of th…
Experience: Relevant experience in tech products management, with previous working experience working with external product providers.
Benefits: Performance based bonus, Attendance Bonus, Private pension plan, Meal Allowance, Casual office and dress code, Days off…

Kaizen Gaming

CRM Operations Executive São Paulo
Skills & Focus: CRM, customer retention, marketing, automated CRM practices, CRM campaigns, online gaming, HTML, CRM systems, stakeholder management, analytical skills
About the Company: Kaizen Gaming, the team powering Betano, is one of the biggest GameTech companies in the world, operating in 17 markets. We always aim to leverage cutting-edge…
Experience: Proven CRM experience, particularly with online marketing & automated CRM practices; Experience in creating and implementing CRM campaigns across different channels of communication.
Benefits: Hybrid way of working; A buddy will support you with your onboarding; Competitive pay and bonus scheme; Private health …

Wellhub

Outbound Strategy Intern São Paulo
Skills & Focus: demand generation, data-driven, outbound prospecting, Salesforce, Salesloft, A/B testing, productivity metrics, contacts management, process improvement, wellbeing
About the Company: Wellhub (formerly Gympass) is a corporate wellness platform that connects employees to the best partners for fitness, mindfulness, therapy, nutrition, and slee…
Experience: Internship experience preferred, but no prior experience required.
Type: Internship
Benefits: Health, dental, and life insurance; flexible work model; wellness resources; paid time off; paid parental leave.

Digibee Inc.

Sales Ops Analyst São Paulo
Skills & Focus: Sales Operations, CRM software, Data Integrity, Sales Analytics, Revenue KPIs, Demand Generation, ABM strategies, Sales methodologies, Problem-solving, Collaboration
About the Company: Digibee enables organizations to build flexible, highly scalable integration architecture. Founded in São Paulo, Brazil, in 2017 and headquartered in Weston, F…
Experience: 1+ years of experience in Ops areas (Marketing, Sales, Revenue)
Type: Onsite
Benefits: Health care and Odonto Plan, R$ 1.200,00/month on Caju card (for food and meal allowance, mobility, home office supplie…

Sap

SAP Application Service Manager São Paulo
Skills & Focus: customer engagement, service excellence, upselling, SAP portfolio, service plan, operation manual, cross-selling, innovation, customer lifecycle, multicultural teams
About the Company: SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally k…
Experience: 8+ years of experience in customer account services, relationship management, or a similar role. 10+ years of hands on experience in at least one SAP Solution Area.
Type: Regular Full Time
Benefits: A variety of benefit options for you to choose from, a collaborative, caring team environment, strong focus on learning…

Wellhub

Partner Sales Analyst São Paulo
Skills & Focus: sales, customer experience, data-driven, CRM, sales automation, stakeholder management, partner onboarding, lead generation, metrics reporting, cross-functional collaboration
About the Company: Wellhub (formerly Gympass) is a corporate wellness platform that connects employees to the best partners for fitness, mindfulness, therapy, nutrition, and slee…
Experience: Previous experience in contract negotiation and deal closing is mandatory.
Type: Full-time
Benefits: Health, dental, and life insurance. Home office stipend and a monthly flexible work allowance. Access to onsite gyms an…

Kaizen Gaming

Backoffice Supervisor São Paulo
Skills & Focus: customer service, backoffice, BPO management, performance metrics, digital tools, process automation, data analysis, team management, SLA compliance, football
About the Company: Kaizen Gaming, the team powering Betano, is one of the biggest GameTech companies in the world, operating in 17 markets. We always aim to leverage cutting-edge…
Experience: Minimum of 3–5 years in customer service or backoffice roles, with at least 1–2 years in a leadership/coordinator position.
Type: Hybrid
Benefits: Hybrid way of working, private health insurance for you and your family, competitive pay and bonus scheme, monthly meal…

Vila 11

Atendimento de Clientes B2C São Paulo
Skills & Focus: Atendimento de clientes, B2C, CRM, Geração de leads, Marketing, Relatório de atendimentos, Assistência Médica, Pacote Office, Sales Force, Octadesk
About the Company: A Vila 11 é uma empresa do setor imobiliário, focada nas principais regiões da cidade de SP (Vila Madalena, Paulista, Pinheiros, etc), desenvolvem prédios resi…
Experience: Mínimo 3 anos de experiência
Type: Presencial
Benefits: Assistência Médica, Assistência Odonto, Vale Refeição, Vale Transporte, PLR

Swile Brasil

CX Ops São Paulo
Skills & Focus: Customer Experience, CX, Zendesk, automations, dashboards, software management, diversity, inclusion, daily tasks, project execution
About the Company: A Swile Brasil é a startup pioneira de benefícios flexíveis no Brasil. A nossa missão é ajudar a oferecer um melhor ambiente de trabalho para os seus colaborad…

Arco

Performance Manager São Paulo
Skills & Focus: CMS, Drupal, usability principles, integrations, automations, bug fixes, media integration, data analysis and formatting, digital media integration, migration cases
Experience: Experience with leadership of people and/or projects; Experience with GA/GA4 (Google Analytics)
Type: Full-time
Benefits: Auxílio alimentação e/ou refeição, Plano de saúde e odontológico, Vale transporte, Licença maternidade e paternidade es…

Braze

CX Operations Specialist São Paulo
Skills & Focus: customer operations, dashboard management, feature access governance, operational support, cross team alignment, process improvement, data management, problem solving, communication, collaboration
About the Company: Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any …
Experience: 2+ years of experience in a customer operations or support role, preferably within the SaaS or MarTech industry
Type: Full-time
Benefits: Competitive compensation, retirement and employee stock purchase plans, flexible paid time off, comprehensive benefit p…

Servicenow

Customer Workflow Technology Consultant São Paulo
Skills & Focus: Customer Outcomes, ServiceNow Platform, AI-enhanced technology, project management, technical architecture, business process improvement, workflows, professional services, collaboration, ServiceNow certifications
About the Company: It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today …
Experience: 8+ years experience as part of a professional services organization; or equivalent education/experience
Customer Outcomes Senior Workflow Data Fabric Technical Consultant São Paulo
Skills & Focus: AI integration, workflow management, customer outcomes, technical consultant, ServiceNow Platform, process assessment, technical architecture, collaboration, documentation, problem-solving
About the Company: It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today …
Experience: 8+ years in a professional services organization

Nomad

Especialista em CRM/Growth São Paulo
Skills & Focus: CRM, Growth, análise de dados, gestão de tarefas, martech, fintech, comunicações, testes de validação, stakeholders, jornadas automatizadas
About the Company: A Nomad oferece soluções financeiras inovadoras, permitindo que as pessoas tenham uma vida financeira internacional sem fronteiras e investam em dólar.
Experience: Experiência comprovada em CRM ou Growth; desejável experiência em martech e fintechs.
Type: Full-time
Benefits: Benefício flexível de R$1700, plano de saúde e odontológico, licença parental estendida, auxílio-creche, benefício educ…

Servicenow

Customer Outcomes Senior CSM Technical Consultant São Paulo
Skills & Focus: ServiceNow, CSM Solutions, technical architecture, customer engagement, business processes, unit testing, process assessment, technical standards, documentation, product development feedback
About the Company: ServiceNow is a cloud-based software platform that helps organizations manage digital workflows for global enterprises.
Experience: 5+ years in technical consulting or related field
Type: Full-time

Sap

BTP Preferred Success Engagement Advisor São Paulo
Skills & Focus: Solution Architect, SAP BTP, Customer Relationship Management, Engagement Planning, Process Improvements, Collaboration, Value Realization, Onboarding, Stakeholder Management, Training
About the Company: SAP is a cloud company with two hundred million users and more than one hundred thousand employees worldwide, focused on helping businesses run better through …
Experience: Professional
Type: Regular Full Time
Benefits: Variety of benefit options; focus on health and well-being; flexible working models.

Arco

Gerente de Projetos de Melhoria de Atendimento ao Cliente São Paulo
Skills & Focus: gerenciamento de projetos, atendimento ao cliente, metodologias ágeis, KPI, transformação digital, automação, experiência do cliente, análise de dados, CRM, MVP
About the Company: Feita de pessoas que transformam a educação.
Experience: Experiência em gestão de projetos e melhoria de processos, preferencialmente na área de atendimento ao cliente.
Benefits: Auxílio alimentação e/ou refeição, Plano de saúde e odontológico, Vale transporte, Licença maternidade e paternidade es…

Ci&T

Senior Salesforce Developer Campinas
Skills & Focus: Salesforce, Apex, LWC, Visualforce, integrations, REST, SOAP APIs, Service Cloud, Sales Cloud, Experience Cloud
About the Company: Somos especialistas em transformação tecnológica, unindo expertise humana à IA para criar soluções tech escaláveis. Com mais de 6.500 CI&Ters ao redor do mundo…
Experience: Minimum of 3 to 5 years in Salesforce development

Chuva

Customer Success Specialist Campinas
Skills & Focus: Customer Success, Relationship Management, Feedback Collection, Training, Project Management, Software Setup, Digital Tools, Continuous Improvement, Mentorship, Collaboration
About the Company: A Chuva é uma empresa que visa conectar diferentes mundos do conhecimento e valoriza o relacionamento humano, proporcionando um ambiente descontraído e colabor…
Experience: None specified
Salary: Not disclosed
Type: Full-time
Benefits: Flexible schedule, Meal voucher, Open bar for courses, Books, Company events, Home office support, Relaxed work environ…

Bp

Local Delivery Specialist Barueri
Skills & Focus: Workday, Salesforce, customer service, data changes, employee lifecycle, digital fluency, HR, compliance, analysis, continuous improvement
About the Company: bp is an integrated energy company that offers a diverse range of services including people, culture, and communications.
Experience: 1 to 3 years of relevant experience
Type: Professionals
Benefits: Flexible working options, generous paid parental leave, excellent retirement benefits