23 It Support And Service Desk jobs in San Jose.

Hiring now: Technical Support Spec @ 8X8, It Engr 5 @ Lam Resear, Service Ops Spec @ Llnl, Systems Admin Sr Mso @ General Dy, Integration Tech @ Trace3, It Support Engr @ Intrinsic, Dir Of It Ops @ Kipp Publi, It Support Spec @ Xai, Intern Support Services @ Netapp, Staff It Systems Engr @ Super Micr.Explore more at jobswithgpt.com.

🔥 Skills

customer service (6) Technical Support (5) troubleshooting (5) IT support (4) technical support (4) Windows (3) Root Cause Analysis (2) Customer Satisfaction (2) Service Operations (2) Information Technology (2)

📍 Locations

Livermore (4) San Jose (4) Santa Clara (4) South San Francisco (2) Sunnyvale (2) Campbell (1) Fremont (1) Milpitas (1) Mountain View (1) Oakland (1)

8x8, Inc.

Skills & Focus: Customer Experience, SaaS, Technical Support, UC business, VoIP, SIP, Problem Management, Root Cause Analysis, Networking Technologies, Customer Satisfaction
About the Company: 8x8, Inc. (NASDAQ: EGHT) believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industry…
Experience: 5-10 years customer service related experience; previous experience in a technology vendor, SaaS or software company.
Salary: $81,750.00 - $136,250.00
Type: Full-time
Benefits: Offers are made within the base pay range applicable at the time. Certain roles are eligible for additional rewards, in…

Lam Research Corporation

Skills & Focus: IT Engineer, applications, systems, infrastructure, technical assistance, business problems, automated systems, innovation, efficiency, collaboration
About the Company: At Lam Research, we create equipment that drives technological advancements in the semiconductor industry. Our innovative solutions enable chipmakers to power …
Experience: Minimum of 12 years of related experience with a Bachelor’s degree; or 8 years and a Master’s degree; or a PhD with 5 years experience; or equivalent experience.
Salary: $111,000.00 - $244,000.00
Type: Virtual Flex
Benefits: Comprehensive set of outstanding benefits.

Llnl

Skills & Focus: Service Operations, VDI, Information Technology, Configuration, Peripherals, Shipping, Thin Client, Inventory Management, Process Improvement, Customer Communication
Type: Full-time

General Dynamics

Skills & Focus: Information Technology, Networking, IT Systems, Operational Support, Certification, System Administration, SolarWinds, Splunk, WireShark, Mission Support Operator
About the Company: We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U…
Experience: 8+ years of related experience
Salary: $102,000 - $138,000
Type: Full Time
Benefits: Our benefits package includes a variety of medical plan options, dental plan options, a vision plan, a 401(k) plan, pai…

Llnl

Skills & Focus: Tier 1 support, troubleshooting, customer service, Windows, Microsoft Office, Active Directory, Multifactor Authentication, encryption software, PKI certificates, technical documentation
Type: Full-time
Skills & Focus: operations, IT, configuration, inventory, process improvement, shipping, thin client, ServiceNow, DOE, government
Type: Full-time

Trace3

Skills & Focus: Integration, Technical sales order, Configuration, Troubleshooting, Pre-sales support, Post-sales support, Hardware integration, Software configuration, Customer requirements, Rack build-outs
About the Company: Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering …
Experience: A minimum of three years of related experience and/or training.
Salary: $21 - $28.35 USD
Type: Onsite Position
Benefits: Comprehensive medical, dental and vision plans for you and your dependents; 401(k) Retirement Plan with Employer Match;…

Intrinsic

IT Support Engineer Mountain View
Skills & Focus: IT support, technical support, computer hardware, networking concepts, Windows, macOS, Linux, troubleshooting, customer service, security awareness
About the Company: Intrinsic is Alphabet’s bet aiming to reimagine the potential of industrial robotics. Our team believes that advances in AI, perception and simulation will red…
Experience: 1-2 years of experience in a help desk or desktop support role
Salary: $90,400 - $127,500 + bonus + equity + benefits
Type: Full-time
Benefits: Bonus, equity, benefits

Kipp Public Schools Northern California

Skills & Focus: IT Operations, customer service, systems management, technical support, project management, budget management, contract negotiation, educational environment, network infrastructure, team management
About the Company: We are a thriving nonprofit network of 22 free, public charter schools open to all students. At KIPP, we believe all children should grow up free to create the…
Experience: 2+ years of experience in a senior IT Operations leadership role, 6+ years of relevant experience in Operations or technical customer support.
Salary: $132,000 - $162,000
Type: Full-time
Benefits: Medical, dental, vision, and transportation benefits; competitive salary.

Xai

Skills & Focus: IT support, SaaS tools, macOS, Windows, ChromeOS, system troubleshooting, network configurations, security protocols, customer service, problem-solving
About the Company: xAI’s mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motiv…
Experience: 4+ years of experience in IT support, ideally within a tech or SaaS-focused company.

Netapp, Inc.

Skills & Focus: Technical Support Engineer, Professional Services Intern, customer service skills, Sales, Services, Support, troubleshooting, repairing, debugging, problem solving
Type: Internship
Benefits: Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, Performance-…

Super Micro Computer

Skills & Focus: IT support, Microsoft Teams Rooms, AV systems, video conferencing technologies, security camera systems, IT project management, diagnostic ability, customer experience, service dispatch, communication skills
About the Company: Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyp…
Experience: 10-15 years of related experience in IT support
Salary: $163,000 - $185,000
Benefits: In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as pa…
Skills & Focus: Application Engineering, Technical Support, Computer Architecture, Server Systems, Customer Service, Hardware Problems, Software Issues, Technical Issues, Problem Solving, Communication Skills
About the Company: Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyp…
Experience: 2+ years of working / technical support experience in computer systems and/or servers
Salary: $68,640 - $117,000
Type: Full-time
Benefits: comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bo…
Skills & Focus: Technical Support, Field Engineering, GPU Servers, Root Cause Analysis, Linux, VMware, Windows Server, Scripting, Automation, Customer Service
About the Company: Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyp…
Experience: 8+ years of experience working in the field engineering servicing complex GPU servers, Server, Storage enclosures, Networking, and Enterprise GPUs
Salary: $128,000 - $142,000
Type: Full-time
Benefits: comprehensive benefits package, participation in bonus and equity award programs

Notable

Skills & Focus: Customer Support, Maintenance, Process Optimization, Operational Excellence, Resource Allocation, Ticket Triage, CRM, Ticketing Systems, Healthcare Technology, Problem-Solving
About the Company: Notable is the leading intelligent automation company for healthcare. Customers use Notable to drive patient acquisition, retention, and reimbursement, scaling…
Experience: 10+ years
Salary: $115K – $160K
Type: Full time
Benefits: Stock options, Medical, Dental, and Vision coverage, Health Savings Account with Employer Match, Company paid disabilit…

Paloaltonetworks2

Skills & Focus: technical support, customer-focused, service level agreements, troubleshooting, ticketing system, root cause investigations, documentation, customer feedback, issue management, team collaboration

Six Flags Entertainment Corporation

Skills & Focus: Microsoft Windows, Microsoft Office, troubleshooting, software, hardware, network problems, networking, Point-of-Sale, IT helpdesk, preventative maintenance
About the Company: Six Flags Entertainment Corporation is an equal opportunity employer. A work permit may be required for associates under the age of 18. Applicants must be lega…
Salary: $24.00 - $25.00/hr
Type: Full-time
Benefits: Paid Training, FREE Uniforms, FREE Admission to California’s Great America, FREE tickets for friends and family, 25% di…

Auris Health, Inc

Systems Engineer Santa Clara
Skills & Focus: Systems Engineering, Technical Support, Process Improvement, Service Operations, Capital Systems, Statistical Techniques, Service Repair, Documentation, Customer Satisfaction, Compliance
About the Company: Johnson & Johnson is committed to providing innovative healthcare solutions that improve health and well-being.
Experience: 3 years
Salary: $130,400 - $143,000/year
Type: Full-Time
Benefits: Medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, group legal insu…

Baxter

Skills & Focus: Field Service, Technician, Healthcare, Medical devices, Patient care, Innovation, Technical Services, Maintenance, Customer support, Problem-solving
About the Company: Baxter is a global healthcare company that drives innovation and manufacturing of medical devices and solutions, focused on improving patient care.
Type: Full time
Benefits: Comprehensive benefits options reflecting the value placed on employees.

Biomed Realty

Help Desk Coordinator South San Francisco
Skills & Focus: software support, hardware support, desktop troubleshooting, system installations, network configurations, technical support, customer service, training, network systems, problem resolution
About the Company: BioMed Realty, a Blackstone portfolio company, is a leading provider of real estate solutions to the life science and technology industries. As of March 31, 20…
Experience: 1 - 3 years of experience in providing computer support and system administration
Salary: $30.77 - $38.46 per hour + bonus + benefits
Type: Full-time
Benefits: Employer-Paid Medical, Dental, and Vision Insurance; Paid Time Off and Paid Family Leave; 401(k) Retirement Savings Pla…

Amgen

Skills & Focus: Technical Support, System Management, Networking, Cloud Platforms, Automation, User Support, Collaboration, Project Management, Data Protection, System Administration
About the Company: At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all…
Experience: 2 years of Information Systems, Computer Science, or Engineering experience
Salary: 96,684.00 USD - 121,404.00 USD
Type: Full time

Federal Express Corporation

Skills & Focus: customer service, administrative support, problem resolution, selling, computer operations, lifting, human relations, communication skills, station operations, efficient
Salary: $22.30-$33.27
Type: Full Time
Benefits: health, vision and dental insurance, retirement, and tuition reimbursement

Lead

Skills & Focus: IT support, banking infrastructure, technical expertise, branch network, IT assistance, employee onboarding, compliance, security, ATM support, printer support
About the Company: Lead is a fintech building banking infrastructure for embedded financial products and services. We operate an FDIC-insured bank headquartered in Kansas City, M…