67 Customer Success Management jobs in San Jose.

Hiring now: Customer Success Mgr Ai P @ Meta, Vp Customer Exp Customer @ Intuit, Customer Success Mgr Midm @ Commure At, Sr Mgr Order Management @ Egnyte, Dir Of Customer Success @ Aurora, Customer Success Mgr @ Idme, Head Of Technical Custome @ Aerospike, Vp Of Customer Success @ Dusty Robo, Vice President Of Custome @ Everlaw, Customer Success Mgr @ Arcade.Explore more at jobswithgpt.com.

🔥 Skills

Customer Success (39) SaaS (16) Account Management (12) customer success (11) Product Adoption (7) Training (7) Project Management (7) AI (6) Customer Experience (6) relationship management (6)

đź“Ť Locations

San Jose (15) Mountain View (12) Palo Alto (9) San Mateo (8) Santa Clara (7) Oakland (4) San Carlos (3) Redwood City (2) Burlingame (1) Menlo Park (1)
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Meta

Customer Success Manager, AI Partnerships Burlingame
Skills & Focus: Customer Success, AI, Partnerships, Enterprise, Llama, Adoption, Product Lifecycle, Technical Concepts, Growth, SaaS
About the Company: Meta builds technologies that help people connect, find communities, and grow businesses.
Experience: 5+ years experience in direct enterprise customer success roles
Salary: $159,000/year to $223,000/year + bonus + equity + benefits
Type: Full Time
Benefits: Meta offers benefits. Learn more about benefits at Meta.
Customer Success Manager, AI Partnerships Menlo Park
Skills & Focus: Customer Success, AI, Partnerships, Enterprise, Llama, Adoption, Product Lifecycle, Technical Concepts, Growth, SaaS
About the Company: Meta builds technologies that help people connect, find communities, and grow businesses.
Experience: 5+ years experience in direct enterprise customer success roles
Salary: $159,000/year to $223,000/year + bonus + equity + benefits
Type: Full Time
Benefits: Meta offers benefits. Learn more about benefits at Meta.

Intuit

VP, Customer Experience, Customer Management & Assisted Customer Mountain View
Skills & Focus: Customer Experience, Leadership, Service Delivery, SaaS, AI, Customer Engagement, Innovation, Technology, Growth, Collaboration
About the Company: Intuit is the global financial technology platform that powers prosperity for the people and communities we serve.
Experience: 15+ years of senior leadership experience in an on-demand technology or SaaS organization
Salary: $311000-420500 (Bay Area California); $293500-397500 (Southern California)
Type: Full-time
Benefits: Competitive compensation package with cash bonus, equity rewards and benefits.
Customer Success Jobs Mountain View
Senior Customer Experience Operations Professional Mountain View
Skills & Focus: customer experience, program management, change management, stakeholders, data-driven, customer retention, service delivery, project management, complex programs, influence
About the Company: Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers wor…
Experience: 5+ years
Salary: Colorado $76,000 - $90,000, Bay Area California $117,000-137,000, Southern California $101,000-118,000, Washington D.C. $76,000 - $90,000, Massachusetts $80,000 - $94,000
Benefits: cash bonus, equity rewards and benefits, in accordance with applicable plans and programs

Commure + Athelas

Customer Success Manager, Mid-Market Scribe Mountain View
Skills & Focus: Customer Success, SaaS, Healthcare, AI, Clinical Documentation, Technical Proficiency, Stakeholder Management, Product Adoption, Relationship Building, Renewal Management
About the Company: Commure and Athelas are transforming healthcare with innovations in AI medical scribe products and solutions that simplify providers' lives.
Experience: 3-5+ years of Customer Success, Account Management, Professional Services, or Consulting experience in a SaaS environment
Salary: $70K – $110K
Type: Full-time
Benefits: Flexible PTO, medical, dental, vision, maternity and paternity leave, subject to change based on location.

Egnyte

Sr Manager - Order Management Mountain View
Skills & Focus: SaaS deployment, team leadership, cross-functional collaboration, process optimization, ARR reporting, problem-solving, GAAP compliance, communication skills, customer success, data analysis
About the Company: Egnyte is the secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuab…
Experience: 4 years in SaaS deployment operations
Salary: $150k - $180k annually
Type: Hybrid
Benefits: Competitive salaries and comprehensive benefits, Flexible hours and generous time off, Paid holidays and sick time, 401…

Commure + Athelas

Senior Customer Success Manager, Mid-Market Scribe Mountain View
Skills & Focus: Customer Success, Healthcare, SaaS, AI, Clinical Documentation, Stakeholder Management, Training Sessions, Account Management, Renewals, Product Adoption
About the Company: Commure + Athelas are transforming healthcare with cutting-edge AI medical scribe products, designed to streamline clinical documentation and reduce administra…
Experience: 5-7+ years of Customer Success, Account Management, Professional Services, or Consulting experience in a SaaS environment
Salary: $100K – $140K
Type: Full time
Benefits: Flexible PTO, medical, dental, vision, maternity and paternity leave

Aurora

Director of Customer Success Mountain View
Skills & Focus: customer success, retention, customer engagement, revenue growth, KPI, customer satisfaction, CRM applications, Salesforce, upsell, cross-sell
About the Company: Aurora’s mission is to deliver the benefits of self-driving technology safely, quickly, and broadly to make transportation safer, increasingly accessible, and …
Experience: 8+ years in similar roles, preferably in Freight or SaaS; 5+ years of Management experience
Salary: $204K-$327K per year
Type: Full-time
Benefits: Eligible for annual bonus, equity compensation, and benefits

Id.Me

Customer Success Manager Mountain View
Skills & Focus: Customer Success, Account Management, Strategic Partnership, Business Development, Identity Verification, Stakeholder Engagement, Product Optimization, Client Advocacy, Performance Reporting, Training
About the Company: ID.me is a high-growth enterprise software company that simplifies how people prove and share their identities online. Our digital identity network has over 13…
Experience: 5+ years
Salary: $120,000 - $180,000 USD
Type: Full-time
Benefits: ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts, life and AD&D i…

Aerospike

Head of Technical Customer Success Mountain View
Skills & Focus: Technical Customer Success, customer satisfaction, retention, revenue growth, customer journey, high-performance, mission-critical, executive-level engagement, scalable processes, global teams
About the Company: Aerospike is the uncontested leader in next-generation, always-on, hyperscale data solutions, enabling extreme-scale, real-time applications that are trusted b…
Experience: 10+ years of experience in Customer Success, Professional Services, or a related field, with at least 5 years in a senior leadership role.
Salary: $270,000 - $300,000
Type: Full-time
Benefits: Aerospike is an Equal Opportunity Employer committed to providing an environment free from discrimination.

Id.Me

Customer Success Manager Mountain View
Skills & Focus: Customer Success, Account Management, SaaS, cybersecurity, relationship management, technical, business acumen, data-driven, stakeholder influence, user-centric
About the Company: ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity …
Experience: 5+ years of experience in Customer Success, Account Management, or Client Services
Salary: $120,441 - $175,000 USD
Benefits: Comprehensive medical, dental, vision, health savings account, flexible spending accounts, life and AD&D insurance, 401…

Dusty Robotics

VP of Customer Success Mountain View
Skills & Focus: Customer Success, Product Adoption, Team Management, KPI Metrics, Stakeholder Engagement, Problem-solving, Startup Mindset, Communication, Automation, Construction Industry
About the Company: Dusty Robotics is a fast growing venture backed start-up that is developing market changing autonomous robots for the construction industry. Its flagship produ…
Experience: 8+ years in customer success and/or sales with large enterprise clients; 4+ years leading and growing teams of CS professionals
Type: Full-time
Benefits: Unlimited vacation policy, 401k with employer match, reasonable work hours, flexible schedules.

Everlaw

Vice President of Customer Success Oakland
Skills & Focus: Customer Success Strategy, Customer Onboarding, Customer Relationship Management, Customer Advocacy, Customer Health Monitoring, Customer Feedback, Team Leadership, Cross Functional Collaboration, Mentorship, Process Improvement
About the Company: We help law firms, government agencies, and corporations sift through millions of documents of evidence in big lawsuits and investigations to find the proverbi…
Experience: At least 7 years of customer success leadership experience
Salary: $240,000 - $300,000
Type: Full-time
Benefits: Equity program, 401(k) retirement plan with company matching, health, dental, and vision, flexible spending accounts, p…

Arcade

Customer Success Manager Oakland
Skills & Focus: customer success, onboarding, relationship management, product features, pipeline expansion, renewals, Enterprise product, customer engagement, strategy building, high EQ
About the Company: Arcade empowers teams to become great storytellers with dynamic visual experiences. With over 15,000 organizations using Arcade, the company focuses on buildin…
Experience: Experience building a customer success strategy within an early stage startup.
Salary: $140k-$200K OTE
Type: Full-time
Benefits: Competitive salary and meaningful equity, Unlimited PTO and sick days, 401k, and top tier Health, Dental and Vision ins…

Manta Cares

Customer Success Manager for Strategic Pharma Accounts Oakland
Skills & Focus: Customer Success Management, Strategic Accounts, Pharmaceutical Partnerships, Client Satisfaction, Project Management, Data-Driven Approach, Account Expansion, Stakeholder Relationship, Operational Processes, Healthcare Technology
About the Company: Manta Cares is a digital health company founded & run by cancer patients, survivors, caregivers, and oncologists. Our team has over 50+ years of healthcare exp…
Experience: 5+ years of customer success or account management experience, with at least 3 years working with pharmaceutical clients
Salary: Competitive base salary with performance bonuses
Type: Full-time
Benefits: Comprehensive medical, vision, and dental insurance, Unlimited PTO, Flexible, hybrid work culture, Team bonding activit…

Everlaw

Senior Customer Success Manager Oakland
Skills & Focus: customer success, user adoption, product expertise, client relationships, retention, revenue growth, account health, onboarding, coaching, consulting
About the Company: We help law firms, government agencies, and corporations sift through millions of documents of evidence in big lawsuits and investigations to find the proverbi…
Experience: 8+ years in customer success
Salary: $157,000 - $199,000
Type: Full-time
Benefits: Equity program, 401(k) with company matching, Health, dental, vision insurance, Flexible Spending Accounts, Paid parent…

Aisera

Manager, Project Management Palo Alto
Skills & Focus: Project Management, Customer Success, Leadership, Process Improvement, Cross-functional, SaaS, Automated workflows, Problem-solving, Technical Project Managers, Start-up experience
About the Company: Aisera is a leading provider of AI Copilot solutions, utilizing AiseraGPT and Generative AI to facilitate business transformation and drive revenue growth thro…
Experience: At least 8 years professional experience in Project Management in Customer facing roles; At least 3 years in managing other Project Managers
Salary: $150,000 — $180,000 USD
Type: Full-time
Benefits: Equitable and explainable compensation programs, opportunity for unbounded growth, employee recognition, commitment to …

Hippocratic Ai

Clinical Customer Success Executive Palo Alto
Skills & Focus: Clinical, Customer Success, Nursing, AI tools, Healthcare, Workflow improvement, Training, Client relationships, Project management, Cross-functional teams
About the Company: Hippocratic AI is developing the first safety-focused Large Language Model (LLM) for healthcare. Our mission is to dramatically improve healthcare accessibilit…
Experience: A minimum of 5 years of clinical experience.
Type: Full time
Clinical Customer Success Executive Palo Alto
Skills & Focus: Customer Success, Clinical workflows, Healthcare accessibility, AI tools, Project management, Training, Implementation, Nursing operations, Patient care outcomes, Stakeholder engagement
About the Company: Hippocratic AI is developing the first safety-focused Large Language Model (LLM) for healthcare. Our mission is to dramatically improve healthcare accessibilit…
Experience: A minimum of 5 years of clinical experience or health system exposure.
Type: Full time

Workato

Associate, CS Operations Palo Alto
Skills & Focus: RevOps, salesforce, project management, customer success, data-driven decisions, account mapping, CSM, AE, strategic projects, process improvement
About the Company: Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline ope…
Experience: Prior experience in RevOps strategy and operations for a high growth company, or operational experience in investment banking, management consulting, private equity, venture capital, or business insights / analytics roles.
Type: Temporary
Benefits: Flexible, trust-oriented culture, vibrant work environment with multitude of benefits.

Hippocratic Ai

Senior Vice President, Partner Solutions Palo Alto
Skills & Focus: customer success, healthcare, team building, customer relationships, retention, growth, customer advocacy, operational excellence, problem resolution, B2B SaaS
About the Company: Hippocratic AI has developed a safety-focused Large Language Model (LLM) for healthcare. The company believes that a safe LLM can dramatically improve healthca…
Experience: 10+ years in customer success, account management, or related roles, with 5+ years in leadership positions
Type: Full-time
Clinical Customer Success Executive Palo Alto
Skills & Focus: Customer Success, Healthcare, Clinical, Product Implementations, Training, Workflows, AI Tools, Client Relationships, Metrics, Project Management
About the Company: Hippocratic AI is developing the first safety-focused Large Language Model (LLM) for healthcare. Our mission is to dramatically improve healthcare accessibilit…
Experience: 5 years
Type: Full time

Guardant Health

Senior Area Manager, Client Services Palo Alto
Skills & Focus: Client Services, team leadership, sales support, customer satisfaction, data analysis, process improvements, metrics, cross-functional collaboration, operationalization, training

Obsidian Security

Value & Risk Strategy Manager Palo Alto
Skills & Focus: customer-facing, business value, strategic role, SaaS, cybersecurity, workshops, customer success, cross-functional collaboration, value realization, solution delivery
About the Company: Obsidian Security was founded in 2017 to solve the unaddressed blindspot of SaaS Security. We proudly offer the industry's most comprehensive and powerful SaaS…
Experience: Minimum of 5 years in a customer-facing, business value, or strategic role, preferably within SaaS, cybersecurity, or similar industries.
Salary: $131,000 - $157,000 USD
Type: Full-time
Benefits: Competitive compensation with equity and 401k, comprehensive healthcare with dental and vision coverage, flexible paid …

Aisera

Customer Success Manager Palo Alto
Skills & Focus: AI Copilot, Generative AI, Customer Success, Enterprise SaaS, Technical Support, Customer KPIs, Analytical Skills, IT Automation, Communication Skills, Problem-solving
About the Company: Aisera is a leading provider of AI Copilot solutions, utilizing AiseraGPT and Generative AI to facilitate business transformation and drive revenue growth thro…
Experience: 7-10 years of experience in Enterprise SaaS in one or more areas of Customer Success, Support, Solution Consulting.
Salary: $130,000 - $150,000 USD
Type: Full-time

Veeva Systems

Certification Program Owner Pleasanton
Skills & Focus: SaaS, certification, assessment, credentialing, program development, exam lifecycle, curriculum development, customer base, innovation, go-to-market
About the Company: Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster.

Tempus

Head of Alliance Management Redwood City
Skills & Focus: Alliance Management, customer success, relationship management, operational excellence, strategic execution, team leadership, customer feedback, data-driven strategies, KPI development, cross-functional collaboration
About the Company: Tempus is a healthcare company at the forefront of advancing the healthcare industry through precision medicine and technology. Their proprietary platform conn…
Experience: 10+ years of experience in go-to-market, strategy, operations, or consulting roles, with at least 2-3 years leading a team
Salary: $189,000 – $258,000 USD
Benefits: Tempus offers a full range of benefits, which may include incentive compensation, restricted stock units, medical and o…

Dexterity

Sr. Manager, Customer Success Redwood City
Skills & Focus: Customer Success, program management, KPI trends, process improvement, customer satisfaction, strategic relationships, project lifecycle, technical communication, collaboration, expansion opportunities
About the Company: At Dexterity, we believe robots can positively transform the world. Our breakthrough technology frees people to do the creative, inspiring, problem-solving job…
Experience: 10+ years’ total experience, 5+ years in Customer Success Management, Business Development, and/or Strategic Account Management
Salary: $180,000 - $220,000
Type: Full-time
Benefits: equity, comprehensive benefits

Mill

Customer Success Manager San Bruno
Skills & Focus: customer relationship, partner implementation, commercial office, success metrics, account management, hardware solutions, B2B, project management, sustainability, climate tech
About the Company: Mill is devoted to addressing the challenge of food waste and creating a better environment. They focus on climate solutions and kitchen innovation to reduce w…
Experience: 5+ years in customer success, account management, partner operations, or related role.
Salary: $120k - $210k

Bynder

Enterprise Customer Success Manager San Carlos
Skills & Focus: Customer Success, Account Management, Enterprise SaaS, Relationship Building, Renewal Cycle, Data-Driven, Cross-Functional Collaboration, Stakeholder Engagement, Analytical Skills, Technical Aptitude
About the Company: Bynder goes far beyond managing digital assets. Our digital asset management platform enables teams to conquer the chaos of proliferating content, touchpoints,…
Experience: 7+ years of experience in customer success, account management, or a related field, ideally in enterprise SaaS marketing technology
Salary: Competitive compensation
Type: Full-time
Benefits: Fun, casual work environment, Unlimited vacation policy, 100% Company-paid medical, dental, vision, and life coverage f…
Enterprise Customer Success Manager San Carlos
Skills & Focus: Customer Success, Account Management, Business Outcomes, Cloud-based Technology, Stakeholder Management, Data Analysis, Relationship Building, Cross-functional Collaboration, Renewal Cycle, Problem Solving
About the Company: Bynder goes far beyond managing digital assets. Our digital asset management platform enables teams to conquer the chaos of proliferating content, touchpoints,…
Experience: 7+ years
Type: Full-time
Benefits: Fun, casual work environment, Unlimited vacation policy, 100% Company-paid medical, dental, vision, and life coverage f…

Trustly

Director, Customer Success San Carlos
Skills & Focus: payments, Customer Success, Merchant Satisfaction, Fintech, Enterprise, Growth, Sales, Integration, Fast-paced, Partnership
About the Company: At Trustly, we are on a mission to deliver a better way to pay and get paid. Consumers deserve a payment option that prioritizes financial responsibility, and …

Netapp

Client Executive San Jose
Skills & Focus: Cloud, Infrastructure, Diversity, Collaboration, Openness, Data Management, Customer Success, Problem-Solving, Business Possibilities, Higher Performance
About the Company: NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or …

Arcade

Customer Success Manager San Jose
Skills & Focus: customer success, onboarding, relationship management, product features, pipeline expansion, renewals, Enterprise product, customer engagement, strategy building, high EQ
About the Company: Arcade empowers teams to become great storytellers with dynamic visual experiences. With over 15,000 organizations using Arcade, the company focuses on buildin…
Experience: Experience building a customer success strategy within an early stage startup.
Salary: $140k-$200K OTE
Type: Full-time
Benefits: Competitive salary and meaningful equity, Unlimited PTO and sick days, 401k, and top tier Health, Dental and Vision ins…

Qualys

Customer Advocacy Manager San Jose
Skills & Focus: Customer Advocacy, Marketing, Community Engagement, Customer Success, Relationships, Co-Marketing, Database Management, Strategic Initiatives, Video Testimonials, Communication
About the Company: Qualys is a cybersecurity company that empowers organizations to streamline their security and compliance operations.
Experience: 7+ years of relevant marketing experience with at least 2 years in customer advocacy/customer reference or strategic account management.
Salary: $120,000 - $155,000

Planet

Customer Success Manager San Jose
Skills & Focus: Customer Success, Account Management, Environmental Monitoring, Methane Emissions, Data Analytics, Stakeholder Engagement, Regulatory Compliance, Training, Cross-functional Collaboration, Geospatial Data
About the Company: Planet designs, builds, and operates the largest constellation of imaging satellites in history. This constellation delivers an unprecedented dataset of empiri…
Experience: 4+ years of experience in Customer Success, Account Management, or related roles, preferably in environmental science, geospatial data, or climate technology.
Salary: $90,080 - $112,560 USD (based on location)
Type: Full-time
Benefits: Comprehensive Medical, Dental, and Vision plans; Health Savings Account (HSA); Paid Time Off; 16 Weeks of Paid Parental…

Cisco

Technical Customer Experience Manager San Jose
Skills & Focus: Customer Experience, Technology Adoption, Financials, Software, Services, Customer Retention, Customer Success, Stakeholder Management, Technical Influence, Value Realization
About the Company: Cisco is a global technology leader that helps companies connect and secure their data infrastructure efficiently. The company is dedicated to fostering an inc…
Experience: 8 years of related experience in the technology Industry or client facing role
Salary: 173100 USD - 220600 USD
Type: Experienced
Benefits: Employees have access to quality medical, dental, and vision insurance, a 401(k) plan with Cisco matching, short and lo…
Technical Customer Experience Manager San Jose
Skills & Focus: customer experience, technology adoption, financial management, cross-functional teams, customer success, stakeholder management, renewal risk mitigation, technical solutions, value realization, strategic planning
About the Company: Cisco is a technology company that offers a wide range of technology solutions to help customers connect and communicate securely. They focus on innovative tec…
Experience: 8 years
Salary: 173100 USD - 220600 USD
Type: Professional
Benefits: Medical, dental and vision insurance, 401(k) plan, paid time off including sick leave and vacation time, employee disco…

Super Micro Computer

Customer Success Manager San Jose
Skills & Focus: Customer Success, Account Management, Customer Satisfaction, Strategic Account Management, Pricing Strategies, Negotiation, Customer Advocacy, Cross-Functional Coordination, Growth and Innovation, Risk Management
About the Company: Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyp…
Experience: 5-8 years
Salary: $110,000 - $133,000
Type: Full-time
Benefits: Comprehensive Benefits including health, dental, vision, and retirement plans; access to bonus and equity programs, alo…

Manta Cares

Customer Success Manager for Strategic Pharma Accounts San Jose
Skills & Focus: Customer Success Management, Strategic Accounts, Pharmaceutical Partnerships, Client Satisfaction, Project Management, Data-Driven Approach, Account Expansion, Stakeholder Relationship, Operational Processes, Healthcare Technology
About the Company: Manta Cares is a digital health company founded & run by cancer patients, survivors, caregivers, and oncologists. Our team has over 50+ years of healthcare exp…
Experience: 5+ years of customer success or account management experience, with at least 3 years working with pharmaceutical clients
Salary: Competitive base salary with performance bonuses
Type: Full-time
Benefits: Comprehensive medical, vision, and dental insurance, Unlimited PTO, Flexible, hybrid work culture, Team bonding activit…

Cisco

Customer Experience Manager (GES West) San Jose
Skills & Focus: Customer Experience, Technology Adoption, Customer Success, Renewals, Operational Leaders, Budgeting, Financial Management, Strategic Problem Solver, Software Adoption, Technical Adoption Plans
About the Company: Cisco is a technology company that connects people and devices, enabling them to work together efficiently and securely. It is committed to an inclusive, digit…
Experience: 12 years of related experience in the technology Industry or client facing role
Salary: 178600 USD - 230700 USD
Type: Professional
Benefits: Medical, dental and vision insurance, 401(k) plan with Cisco matching contribution, paid time off including vacation, s…

Ansys

Customer Reference Lead San Jose
Skills & Focus: customer advocacy, success stories, marketing campaigns, sales enablement, communications, project management, collaboration, storytelling, cross-functional, testimonials
About the Company: Ansys software enables innovators across industries to use simulation to push boundaries and accelerate human advancement.
Experience: 10-15+ years

Super Micro Computer

Customer Success Program Manager San Jose
Skills & Focus: Customer Success, Account Management, Sales, Customer Satisfaction, Data Center, Technical Skills, Relationship Management, Contract Management, KPI, Operations
About the Company: Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyp…
Experience: Typically requires a minimum of 8 years of sales/account management experience.
Salary: $110,000 - $133,000
Benefits: Comprehensive benefits package, potential participation in bonus and equity award programs.

Cisco

Customer Experience Manager (GES West) San Jose
Skills & Focus: Customer Experience, Technology Adoption, Client-facing, Cross-functional Teams, Problem Solving, Executive Influence, Financial Management, Customer Retention, Onboarding, Renewals
About the Company: Cisco is a technology leader that enables businesses and individuals to connect, communicate, and collaborate effectively across digital networks.
Experience: 12 years of related experience
Salary: 178600 USD - 230700 USD
Type: Experienced
Benefits: Medical, dental, and vision insurance, 401(k) with Cisco match, short- and long-term disability coverage, life insuranc…

Netapp

Client Executive Enterprise San Jose
Skills & Focus: Sales, Client Executive, Enterprise, Business Operations, Customer Success, Innovation, Data Infrastructure, Problem Solving, Collaboration, Diversity
About the Company: NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or …

Super Micro Computer

Customer Success Representative San Jose
Skills & Focus: Customer Success, Account Management, Customer Satisfaction, Pricing Strategies, Negotiation, Risk Management, Growth, Innovation, Cross-Functional Coordination, KPI Accountability
About the Company: Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyp…
Experience: 2-4 years of sales or account management experience, preferably in IT or Data Center services.
Salary: $69,000 - $85,000
Benefits: Comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bo…

Megaport

Customer Success Manager San Jose
Skills & Focus: Customer Success, Customer Experience, Service Performance, Renewals, Upselling, Sales, Post-sale Relationships, Commercial Interaction, Value Proposition, Account Management
About the Company: Megaport has transformed the way IT gets connected. We're global leaders in Network as a Service (NaaS), changing the way businesses reach the cloud. We're als…

Unifirst Corporation

Route Service Manager San Leandro
Skills & Focus: customer satisfaction, account growth, profitability, recruiting, training, development, relationship management, contract negotiation, team leadership, problem-solving
About the Company: UniFirst is an international leader in the $18 billion-dollar garment services industry, employing over 13,000 team partners who serve 300,000 business custome…
Experience: Prior customer service experience
Salary: $85,000-$105,000 yearly
Type: Full-time
Benefits: 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, …

Freshworks

Lead - Customer Success San Mateo
Skills & Focus: Customer Success, SaaS, Retention, Churn, Product Adoption, Customer Insight, Account Management, Technical Adoption, Business Value, Customer Relationships
Type: Full-time

Overjet

Customer Success Manager San Mateo
Skills & Focus: Customer Success, SaaS, Enterprise accounts, KPI, Account management, Training, Churn minimization, Upselling, Insurance, Artificial intelligence
About the Company: Overjet is the world-leader in dental AI. Already, thousands of dental providers and insurers rely on our platform to deliver the best possible care. Now, we’r…
Experience: 5+ years of experience in customer success in SAAS or similar product
Type: Hybrid workplace, Full-time
Benefits: Competitive Compensation and Equity; Hybrid workplace; 401k plans with a matching program; Medical, Dental and Vision c…

Playstation

Senior Customer Growth & Commercial Development Manager San Mateo
Skills & Focus: customer growth, commercial development, data-driven, personalization, customer engagement, satisfaction, loyalty, customer-centric, technology solutions, digital commerce
About the Company: PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The Pla…
Type: Full-time

Luminai

Customer Success Manager San Mateo
Skills & Focus: customer success, automation, onboarding, implementation, relationship management, AI technology, project management, stakeholder management, technical support, process mapping
About the Company: Luminai develops technology to automate long-form organization wide workflows of any complexity easily and safely using AI, serving sectors like Healthcare, Fi…
Experience: 2+ years in a customer facing role at a technology company
Salary: $100K – $160K
Type: Full time
Benefits: Offers Equity, tailored compensation approach

Skydio

Customer Success Manager San Mateo
Skills & Focus: Customer Success, Implementation, SLED Industries, Project Management, Customer Relationship, Proactive Support, Enterprise Customers, Technology Adoption, Unmanned Aircraft Systems, Quarterly Business Reviews
About the Company: Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial transportation.
Experience: Strong knowledge or previous experience supporting customers in the SLED industries (Public Safety, Law Enforcement).
Salary: $103,500 - $158,025
Type: Full-time
Benefits: Eligible to enroll in benefit plans and take advantage of a variety of incentives and stipends.

Tofu

Customer Onboarding Manager San Mateo
Skills & Focus: Customer Onboarding, SaaS, Enterprise, B2B Marketing, Martech, SalesTech, Customer Adoption, Technical Issues, Communication Skills, Proactive
About the Company: Tofu is an early stage generative AI startup located in the SF Bay Area (San Mateo is our HQ) building a unified platform for creating hyper-personalized, omni…
Experience: 3+ years of enterprise CSM/AM/Onboarding experience
Salary: Competitive salary and equity compensation
Type: Full-time
Benefits: Comprehensive health, dental, and vision insurance plans; 401k plan; Unlimited PTO; Extreme opportunities for professio…

Skydio

Customer Success Manager San Mateo
Skills & Focus: Customer Success, Technical Validation, Implementation, SLED Industries, Agile Development, Customer Relationships, Product Feedback, Enterprise Customers, Project Management, UAS Professionals
About the Company: Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial mobility. The Skydio t…
Experience: Proven track record of implementing new technology, agile development and interfacing with technical teams to deliver on customer schedules.
Salary: $120,000 - $158,025
Type: Full-time
Benefits: Competitive base salaries, equity in the form of stock options, comprehensive benefits packages including paid vacation…
Customer Success Manager San Mateo
Skills & Focus: Customer Success, Implementation, Adoption, Communication Skills, Project Management, Customer Relationships, Technical Validation, SLED Industries, Unmanned Aircraft Systems, Agile Development
About the Company: Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial transportation. The Sk…
Experience: Strong knowledge or previous experience supporting customers in the SLED industries (Public Safety, Law Enforcement) and proven track record of implementing new technology.
Salary: $120,000 - $158,025
Type: Full-time
Benefits: Eligible to enroll in benefit plans and take advantage of a variety of incentives and stipends.

Dialpad

Strategic Customer Success Manager (CSM) San Ramon
Skills & Focus: Customer Success, SaaS, Enterprise customers, Relationship building, C-level executives, Business Reviews, Cross-functional teams, Analytical skills, Problem-solving, Communication skills
About the Company: Dialpad is the leading Ai-powered customer communications platform creating human-first, Ai-enhanced solutions that will drive the next wave of how businesses …
Experience: 5+ years of relevant Customer Success experience working at a SaaS company
Salary: $103,760 – $128,080 USD
Type: Full-time
Benefits: Flexible time off, medical, dental, and vision plans, monthly stipend for cell phone and internet, reimbursement for gy…

Servicenow

Senior Specialist, Customer Marketing Sourcing & Qualification Santa Clara
Skills & Focus: Customer Marketing, Stakeholder Collaboration, Pipeline Management, Sourcing Strategy, Qualification Criteria, Customer Success, Sales Relationship Building, Internal Referrals, Customer Stories, Engagement

Leandata

Senior Customer Success Manager Santa Clara
Skills & Focus: Customer Success, Salesforce, SaaS, Technical Account Management, Enterprise clients, Risk mitigation, Revenue growth, Strategic planning, Stakeholder engagement, Analytics
About the Company: LeanData helps the world’s fastest-growing companies automate, simplify, and accelerate revenue.
Experience: 4-6 years
Salary: $120K – $160K
Type: Full time
Benefits: LeanData covers employee insurance premiums up to 90%, Stock options, Flexible PTO, 401K plan

Servicenow

Manager, Account Escalations Santa Clara
Skills & Focus: Account Escalation, Customer Satisfaction, Leadership, Team Management, AI Integration, Communication, Collaboration, Innovation, SaaS, Conflict Resolution
About the Company: ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelli…
Experience: A minimum of 10 years of leadership experience in customer-facing, enterprise software environments.
Salary: $163,600 - $286,300
Type: Flexible
Benefits: Health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexi…
Manager of Account Escalations Santa Clara
Skills & Focus: Account Escalation, Customer Satisfaction, Team Leadership, Performance Metrics, Communication, Recruiting, Onboarding, Cross-functional Teams, Innovation, Process Improvement

Anatomage

Customer Success Manager Santa Clara
Skills & Focus: Customer Success, Customer Service, Team Management, CRM Systems, Customer Relationship Management, Customer Onboarding, KPI Tracking, Analytical Skills, Human Anatomy, Customer Satisfaction
About the Company: Anatomage is committed to transcending the limitations of existing medical education with innovative products that elevate the teaching and learning process. O…
Experience: 5+ years of experience in customer service or customer support position strongly preferred
Salary: $90,000.00 - $130,000.00 Annual
Type: Full-time
Benefits: Health, Dental, and Vision care for you and your family, 401K savings plan with employer matching, Generous PTO leave a…

Palo Alto Networks

Customer Success Engineer Santa Clara
Skills & Focus: Customer Success, Technical Expertise, SASE, Prisma Access, SD-WAN, CASB, Product Adoption, Deployment, Training, Customer Engagement

Servicenow

Senior Principal Outbound Product Manager, ServiceNow Impact Santa Clara
Skills & Focus: Product Management, SaaS, Customer Success, AI, Stakeholder Engagement, Data-Driven Insights, Cross-Functional Leadership, Product Adoption, Customer Focus, Process Improvements
About the Company: ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intellig…
Experience: 12+ years of overall experience, including 5+ years in product management within SaaS or enterprise software
Salary: $187,600 - $328,300
Type: Full-time
Benefits: health plans, flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time a…

Id.Me

Customer Success Manager Sunnyvale
Skills & Focus: Customer Success, Account Management, Data Analytics, Customer Relationships, Product Adoption, KPI Metrics, Cross-Selling, Client Satisfaction, Strategic Partnership, SaaS Experience
About the Company: ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity …
Experience: At least 3 years of experience in Customer Success, Account Management, and Strategic Partnership
Salary: $130,000 — $175,000 USD
Type: Full-time
Benefits: ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts, life insurance,…