5 Customer Operations jobs in San José.

Hiring now: Services Ops Spec @ Smartsheet, Voc Platform Admin Global @ Splunk, Partner Renewals Ops Mgr @ Servicenow, Cx Reporting Programs Ins @ Experian.Explore more at jobswithgpt.com.

🔥 Skills

operations (2) customer service (1) sales transactions (1) monthly services billings (1) Professional Services Automation (1) project issues (1) SOPs (1) SaaS applications (1) proactive mindset (1) project delivery (1)

📍 Locations

Heredia (3) San José (2)
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Smartsheet

Services Operations Specialist San José
Skills & Focus: operations, customer service, sales transactions, monthly services billings, Professional Services Automation, project issues, SOPs, SaaS applications, proactive mindset, project delivery
About the Company: Smartsheet is a tech company with a human story to tell. We’re here to empower teams to manage projects, automate workflows, and rapidly build new secure solut…
Experience: 3+ years experience in an operations or administrative role
Type: Full-time
Benefits: Fully paid Health & Life insurance for full-time employees and family members; Monthly stipend to support your work and…

Splunk

VoC Platform Admin - Global VoC San José
Skills & Focus: Qualtrics, Platform Configuration, Survey Design, API Integration, CRM Integration, Data Engineering, User Management, Quality Assurance, Embedded Data Models, Cross-Functional Collaboration
About the Company: Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Lead…
Experience: Minimum of 3 years
Type: Hybrid Remote

Servicenow

Partner Renewals Operations Manager Heredia
Skills & Focus: renewals, operations, CRM, data analysis, subscription-based, SaaS, forecasting, reporting, communication, problem solving
About the Company: It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today …
Staff Platform Expert Engineer Heredia
Skills & Focus: ServiceNow, architecture, performance, scalability, quality assurance, monitoring, optimizations, technical innovation, consultation, collaboration

Experian

CX Reporting Programs & Insights Heredia
Skills & Focus: Net Promoter Score, NPS, surveys, data integrity, customer feedback, dashboards, statistical analyses, CSAT, reporting methodology, business performance