37 Customer Onboarding And Success jobs in San Jose.

Hiring now: Customer Success Jobs @ Intuit, Customer Success Mgr Midm @ Commure At, Customer Success Mgr @ Idme, Head Of Technical Custome @ Aerospike, Vp Of Customer Success @ Dusty Robo, Vice President Of Custome @ Everlaw, Customer Success Mgr @ Arcade, Mgr Proj Management @ Aisera, Clinical Customer Success @ Hippocrati, Associate Cs Ops @ Workato.Explore more at jobswithgpt.com.

🔥 Skills

Customer Success (16) SaaS (8) customer success (6) Project Management (6) project management (6) Customer Experience (5) Product Adoption (4) Account Management (4) Problem-solving (4) Process Improvement (4)

đź“Ť Locations

Mountain View (8) San Jose (7) San Mateo (5) Palo Alto (4) Oakland (3) Redwood City (2) Santa Clara (2) Sunnyvale (2) Pleasanton (1) San Bruno (1)
🔍 Go to full job search

Intuit

Customer Success Jobs Mountain View
Skills & Focus: Customer Success, Strategy, Management, Experience, Programs, Execution, Collaboration, Innovation, Financial Technology, Operational Efficiency
Benefits: We support our employees by offering benefits you need to stay healthy, achieve financial security, and enjoy peace of …
Principal, Customer Success Experience Strategy Mountain View
Skills & Focus: Customer Experience, Service Strategy, Product Management, Analytics, Customer Insights, Service Offerings, Cross Functional Team, Customer Journey, Communication Skills, Leadership
About the Company: Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers wor…
Experience: 8-10 years of Customer Experience and Service Strategy, and/or Product Management experience
Salary: $192500 - 260000
Type: Full-time
Benefits: competitive compensation package, cash bonus, equity rewards

Commure + Athelas

Customer Success Manager, Mid-Market Scribe Mountain View
Skills & Focus: Customer Success, SaaS, Healthcare, AI, Clinical Documentation, Technical Proficiency, Stakeholder Management, Product Adoption, Relationship Building, Renewal Management
About the Company: Commure and Athelas are transforming healthcare with innovations in AI medical scribe products and solutions that simplify providers' lives.
Experience: 3-5+ years of Customer Success, Account Management, Professional Services, or Consulting experience in a SaaS environment
Salary: $70K – $110K
Type: Full-time
Benefits: Flexible PTO, medical, dental, vision, maternity and paternity leave, subject to change based on location.

Intuit

Group Manager Customer Experience, QuickBooks Live Service Mountain View
Skills & Focus: Customer Experience, QuickBooks, Service Management, Remote Work, Data Analysis, Team Leadership, Financial Technology, Intuit Academy, Hybrid Work, Career Development
Salary: $176,000 - $238,500
Type: Full-time
Benefits: We support our employees by offering benefits you need to stay healthy, achieve financial security, and enjoy peace of …

Id.Me

Customer Success Manager Mountain View
Skills & Focus: Customer Success, Account Management, Strategic Partnership, Business Development, Identity Verification, Stakeholder Engagement, Product Optimization, Client Advocacy, Performance Reporting, Training
About the Company: ID.me is a high-growth enterprise software company that simplifies how people prove and share their identities online. Our digital identity network has over 13…
Experience: 5+ years
Salary: $120,000 - $180,000 USD
Type: Full-time
Benefits: ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts, life and AD&D i…

Aerospike

Head of Technical Customer Success Mountain View
Skills & Focus: Technical Customer Success, customer satisfaction, retention, revenue growth, customer journey, high-performance, mission-critical, executive-level engagement, scalable processes, global teams
About the Company: Aerospike is the uncontested leader in next-generation, always-on, hyperscale data solutions, enabling extreme-scale, real-time applications that are trusted b…
Experience: 10+ years of experience in Customer Success, Professional Services, or a related field, with at least 5 years in a senior leadership role.
Salary: $270,000 - $300,000
Type: Full-time
Benefits: Aerospike is an Equal Opportunity Employer committed to providing an environment free from discrimination.

Intuit

Customer Success Jobs Mountain View
Skills & Focus: Customer Success, Customer Experience, Management, Strategy, Programs, Analysis, Diversity, Innovation, Collaboration, Technology
Benefits: We support our employees by offering benefits you need to stay healthy, achieve financial security, and enjoy peace of …

Dusty Robotics

VP of Customer Success Mountain View
Skills & Focus: Customer Success, Product Adoption, Team Management, KPI Metrics, Stakeholder Engagement, Problem-solving, Startup Mindset, Communication, Automation, Construction Industry
About the Company: Dusty Robotics is a fast growing venture backed start-up that is developing market changing autonomous robots for the construction industry. Its flagship produ…
Experience: 8+ years in customer success and/or sales with large enterprise clients; 4+ years leading and growing teams of CS professionals
Type: Full-time
Benefits: Unlimited vacation policy, 401k with employer match, reasonable work hours, flexible schedules.

Everlaw

Vice President of Customer Success Oakland
Skills & Focus: Customer Success Strategy, Customer Onboarding, Customer Relationship Management, Customer Advocacy, Customer Health Monitoring, Customer Feedback, Team Leadership, Cross Functional Collaboration, Mentorship, Process Improvement
About the Company: We help law firms, government agencies, and corporations sift through millions of documents of evidence in big lawsuits and investigations to find the proverbi…
Experience: At least 7 years of customer success leadership experience
Salary: $240,000 - $300,000
Type: Full-time
Benefits: Equity program, 401(k) retirement plan with company matching, health, dental, and vision, flexible spending accounts, p…

Arcade

Customer Success Manager Oakland
Skills & Focus: customer success, onboarding, relationship management, product features, pipeline expansion, renewals, Enterprise product, customer engagement, strategy building, high EQ
About the Company: Arcade empowers teams to become great storytellers with dynamic visual experiences. With over 15,000 organizations using Arcade, the company focuses on buildin…
Experience: Experience building a customer success strategy within an early stage startup.
Salary: $140k-$200K OTE
Type: Full-time
Benefits: Competitive salary and meaningful equity, Unlimited PTO and sick days, 401k, and top tier Health, Dental and Vision ins…

Everlaw

Senior Customer Success Manager Oakland
Skills & Focus: customer success, user adoption, product expertise, client relationships, retention, revenue growth, account health, onboarding, coaching, consulting
About the Company: We help law firms, government agencies, and corporations sift through millions of documents of evidence in big lawsuits and investigations to find the proverbi…
Experience: 8+ years in customer success
Salary: $157,000 - $199,000
Type: Full-time
Benefits: Equity program, 401(k) with company matching, Health, dental, vision insurance, Flexible Spending Accounts, Paid parent…

Aisera

Manager, Project Management Palo Alto
Skills & Focus: Project Management, Customer Success, Leadership, Process Improvement, Cross-functional, SaaS, Automated workflows, Problem-solving, Technical Project Managers, Start-up experience
About the Company: Aisera is a leading provider of AI Copilot solutions, utilizing AiseraGPT and Generative AI to facilitate business transformation and drive revenue growth thro…
Experience: At least 8 years professional experience in Project Management in Customer facing roles; At least 3 years in managing other Project Managers
Salary: $150,000 — $180,000 USD
Type: Full-time
Benefits: Equitable and explainable compensation programs, opportunity for unbounded growth, employee recognition, commitment to …

Hippocratic Ai

Clinical Customer Success Executive Palo Alto
Skills & Focus: Clinical, Customer Success, Nursing, AI tools, Healthcare, Workflow improvement, Training, Client relationships, Project management, Cross-functional teams
About the Company: Hippocratic AI is developing the first safety-focused Large Language Model (LLM) for healthcare. Our mission is to dramatically improve healthcare accessibilit…
Experience: A minimum of 5 years of clinical experience.
Type: Full time

Workato

Associate, CS Operations Palo Alto
Skills & Focus: RevOps, salesforce, project management, customer success, data-driven decisions, account mapping, CSM, AE, strategic projects, process improvement
About the Company: Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline ope…
Experience: Prior experience in RevOps strategy and operations for a high growth company, or operational experience in investment banking, management consulting, private equity, venture capital, or business insights / analytics roles.
Type: Temporary
Benefits: Flexible, trust-oriented culture, vibrant work environment with multitude of benefits.

Aisera

Technical Project Manager Palo Alto
Skills & Focus: Project Management, Customer Success, Conversational AI, Cross-functional collaboration, Change management, Risk management, Onboarding projects, Customer initiatives, Problem-solving, Technical environment
About the Company: Aisera offers the world's first AI-driven service experience solution that automates operations and support for IT, Sales and customer service, making business…
Experience: At least 5 years’ professional experience in Project Management in Customer facing roles.
Salary: $125,000 - $150,000 USD
Type: Full-time
Benefits: Equal opportunity employer, diverse viewpoints, skills and experiences of employees.

Veeva Systems

Certification Program Owner Pleasanton
Skills & Focus: SaaS, certification, assessment, credentialing, program development, exam lifecycle, curriculum development, customer base, innovation, go-to-market
About the Company: Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster.

Dexterity

Sr. Manager, Customer Success Redwood City
Skills & Focus: Customer Success, program management, KPI trends, process improvement, customer satisfaction, strategic relationships, project lifecycle, technical communication, collaboration, expansion opportunities
About the Company: At Dexterity, we believe robots can positively transform the world. Our breakthrough technology frees people to do the creative, inspiring, problem-solving job…
Experience: 10+ years’ total experience, 5+ years in Customer Success Management, Business Development, and/or Strategic Account Management
Salary: $180,000 - $220,000
Type: Full-time
Benefits: equity, comprehensive benefits

Box

Customer Success Enablement Manager Redwood City
Skills & Focus: Customer Success, Enablement, Training, Onboarding, Curriculums, Knowledge Development, Skill Building, Cross-Functional Collaboration, Data-Driven Approach, Project Management
About the Company: Box is the world’s leading Content Cloud, trusted by more than 115K organizations, including nearly 70% of the Fortune 500, to protect their data, fuel collabo…
Experience: 5+ years of experience
Benefits: Equity and benefits available, further details on healthcare benefits available on the company site.

Mill

Customer Success Manager San Bruno
Skills & Focus: customer relationship, partner implementation, commercial office, success metrics, account management, hardware solutions, B2B, project management, sustainability, climate tech
About the Company: Mill is devoted to addressing the challenge of food waste and creating a better environment. They focus on climate solutions and kitchen innovation to reduce w…
Experience: 5+ years in customer success, account management, partner operations, or related role.
Salary: $120k - $210k

Bynder

Enterprise Customer Success Manager San Carlos
Skills & Focus: Customer Success, Account Management, Business Outcomes, Cloud-based Technology, Stakeholder Management, Data Analysis, Relationship Building, Cross-functional Collaboration, Renewal Cycle, Problem Solving
About the Company: Bynder goes far beyond managing digital assets. Our digital asset management platform enables teams to conquer the chaos of proliferating content, touchpoints,…
Experience: 7+ years
Type: Full-time
Benefits: Fun, casual work environment, Unlimited vacation policy, 100% Company-paid medical, dental, vision, and life coverage f…

Arcade

Customer Success Manager San Jose
Skills & Focus: customer success, onboarding, relationship management, product features, pipeline expansion, renewals, Enterprise product, customer engagement, strategy building, high EQ
About the Company: Arcade empowers teams to become great storytellers with dynamic visual experiences. With over 15,000 organizations using Arcade, the company focuses on buildin…
Experience: Experience building a customer success strategy within an early stage startup.
Salary: $140k-$200K OTE
Type: Full-time
Benefits: Competitive salary and meaningful equity, Unlimited PTO and sick days, 401k, and top tier Health, Dental and Vision ins…

Adp

Bilingual Life Cycle Consultant San Jose
Skills & Focus: Bilingual, Life Cycle Consultant, Benefits Consultation, Client Relationship, Onboarding Process, Human Resources, Open Enrollment, Consultation, Account Strategy, Compliance
About the Company: ADP is a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administr…
Experience: 1-3 years of experience
Salary: $18.70 - $37.88 / Hour
Benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, …

Cisco

Customer Experience Manager (GES West) San Jose
Skills & Focus: Customer Experience, Technology Adoption, Customer Success, Renewals, Operational Leaders, Budgeting, Financial Management, Strategic Problem Solver, Software Adoption, Technical Adoption Plans
About the Company: Cisco is a technology company that connects people and devices, enabling them to work together efficiently and securely. It is committed to an inclusive, digit…
Experience: 12 years of related experience in the technology Industry or client facing role
Salary: 178600 USD - 230700 USD
Type: Professional
Benefits: Medical, dental and vision insurance, 401(k) plan with Cisco matching contribution, paid time off including vacation, s…
Customer Experience Manager (GES West) San Jose
Skills & Focus: Customer Experience, Technology Adoption, Client-facing, Cross-functional Teams, Problem Solving, Executive Influence, Financial Management, Customer Retention, Onboarding, Renewals
About the Company: Cisco is a technology leader that enables businesses and individuals to connect, communicate, and collaborate effectively across digital networks.
Experience: 12 years of related experience
Salary: 178600 USD - 230700 USD
Type: Experienced
Benefits: Medical, dental, and vision insurance, 401(k) with Cisco match, short- and long-term disability coverage, life insuranc…

Mckesson

Senior Director, Cloud Onboarding Service San Jose
Skills & Focus: cloud migration, stakeholders, project management, solution architecture, risk management, technology, leadership, compliance, KPI, cloud platforms
About the Company: McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and service…
Experience: Typically requires 10+ years of professional experience and 6+ years of diversified leadership.
Salary: $177,600 - $296,000
Benefits: Medical, Dental, and Vision Health Spending Accounts, 401(k), Employee Stock Purchase Plan, Flexible Work Environment, …

Clevertap

Onboarding Engineer San Jose
Skills & Focus: Onboarding, SaaS, Customer Engagement, Project Management, Technical Problem Solving, APIs, Integration Techniques, Mobile Technologies, Business Process, Customer Satisfaction
About the Company: CleverTap is the leading all-in-one customer engagement platform, trusted by over 2,000 global brands—including marquee Fortune 500 companies —to deliver perso…
Experience: 2-3 Years experience of 'Onboarding' SaaS customers is desirable. 4+ years of experience in a customer facing role involving SaaS Product Implementation.
Salary: $100,000 - $120,000/year
Type: Full-time

Netapp

Executive Briefing Center Technical Briefing Manager San Jose
Skills & Focus: technical briefing, customer engagement, facilitation, sales support, briefing management, stakeholder communication, cross-functional collaboration, project management, data management, business outcomes
About the Company: NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or …
Experience: 8+ years of Executive Briefing Center experience for B2B technology companies
Salary: $137K - $177K
Type: Full-time
Benefits: Comprehensive benefits package including Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (…

Freshworks

Lead - Customer Success San Mateo
Skills & Focus: Customer Success, SaaS, Retention, Churn, Product Adoption, Customer Insight, Account Management, Technical Adoption, Business Value, Customer Relationships
Type: Full-time

Luminai

Customer Success Manager San Mateo
Skills & Focus: customer success, automation, onboarding, implementation, relationship management, AI technology, project management, stakeholder management, technical support, process mapping
About the Company: Luminai develops technology to automate long-form organization wide workflows of any complexity easily and safely using AI, serving sectors like Healthcare, Fi…
Experience: 2+ years in a customer facing role at a technology company
Salary: $100K – $160K
Type: Full time
Benefits: Offers Equity, tailored compensation approach

Freshworks

Engagement Manager San Mateo
Skills & Focus: project management, SaaS, customer engagement, implementation, deployment, cross-functional teams, communication management, risk management, stakeholder management, solution delivery

Tofu

Customer Onboarding Manager San Mateo
Skills & Focus: Customer Onboarding, SaaS, Enterprise, B2B Marketing, Martech, SalesTech, Customer Adoption, Technical Issues, Communication Skills, Proactive
About the Company: Tofu is an early stage generative AI startup located in the SF Bay Area (San Mateo is our HQ) building a unified platform for creating hyper-personalized, omni…
Experience: 3+ years of enterprise CSM/AM/Onboarding experience
Salary: Competitive salary and equity compensation
Type: Full-time
Benefits: Comprehensive health, dental, and vision insurance plans; 401k plan; Unlimited PTO; Extreme opportunities for professio…

Skydio

Customer Success Manager San Mateo
Skills & Focus: Customer Success, Technical Validation, Implementation, SLED Industries, Agile Development, Customer Relationships, Product Feedback, Enterprise Customers, Project Management, UAS Professionals
About the Company: Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial mobility. The Skydio t…
Experience: Proven track record of implementing new technology, agile development and interfacing with technical teams to deliver on customer schedules.
Salary: $120,000 - $158,025
Type: Full-time
Benefits: Competitive base salaries, equity in the form of stock options, comprehensive benefits packages including paid vacation…

Dialpad

Strategic Customer Success Manager (CSM) San Ramon
Skills & Focus: Customer Success, SaaS, Enterprise customers, Relationship building, C-level executives, Business Reviews, Cross-functional teams, Analytical skills, Problem-solving, Communication skills
About the Company: Dialpad is the leading Ai-powered customer communications platform creating human-first, Ai-enhanced solutions that will drive the next wave of how businesses …
Experience: 5+ years of relevant Customer Success experience working at a SaaS company
Salary: $103,760 – $128,080 USD
Type: Full-time
Benefits: Flexible time off, medical, dental, and vision plans, monthly stipend for cell phone and internet, reimbursement for gy…

Servicenow

Manager of Account Escalations Santa Clara
Skills & Focus: Account Escalation, Customer Satisfaction, Team Leadership, Performance Metrics, Communication, Recruiting, Onboarding, Cross-functional Teams, Innovation, Process Improvement
Principal Success Architect Santa Clara
Skills & Focus: customer success, transformation, strategic account management, business outcomes, cross-functional collaboration, process innovation, customer education, continuous improvement, value reporting, change management

Meta

Operations Partner Success Manager Sunnyvale
Skills & Focus: Operations Management, Partner Onboarding, Performance Monitoring, Issue Resolution, Process Improvement, Relationship Building, Process Documentation, Partner Compliance, Project Management, Customer Compliance
About the Company: Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Ap…
Experience: Business Operations Experience, Resilience, Project management, Customer Compliance Proficiency, Effective Communicator
Salary: $113,000/year to $163,000/year + bonus + equity + benefits
Type: Full Time
Benefits: Meta offers benefits including compensation details, though specifics are not listed in this posting.

Id.Me

Customer Success Manager Sunnyvale
Skills & Focus: Customer Success, Account Management, Data Analytics, Customer Relationships, Product Adoption, KPI Metrics, Cross-Selling, Client Satisfaction, Strategic Partnership, SaaS Experience
About the Company: ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity …
Experience: At least 3 years of experience in Customer Success, Account Management, and Strategic Partnership
Salary: $130,000 — $175,000 USD
Type: Full-time
Benefits: ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts, life insurance,…