70 Technical Support And Engineering jobs in San Francisco.

Hiring now: It Support Specsr It Supp @ Caribou Bi, Dev Support Engr @ Meta, Sr Cloud Support Engr Dat @ Snowflake, Support Eng Mgr @ Replit, It Systems Engr @ Neuralink, Software Integration Engr @ Ultima Gen, Biz Support Engr Messagin @ Meta Platf, Technical Mktg Engr @ Cisco, Integration Tech @ Trace3, Technical Support Engr @ Startree.Explore more at jobswithgpt.com.

🔥 Skills

technical support (19) Technical Support (13) SQL (12) SaaS (12) customer support (11) Python (11) troubleshooting (10) problem-solving (9) collaboration (9) Collaboration (7)

đź“Ť Locations

San Francisco (33) Mountain View (9) Palo Alto (9) Burlingame (4) Dublin (3) Fremont (3) Menlo Park (2) Milpitas (2) Pleasanton (2) Berkeley (1)
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Caribou Biosciences, Inc.

IT Support Specialist/Senior IT Support Specialist Berkeley
Skills & Focus: IT Support, CRISPR, genome-editing, hardware, software, customer support, troubleshooting, Zoom, Windows, AV technology
About the Company: Caribou Biosciences is a leading clinical-stage CRISPR genome-editing biopharmaceutical company dedicated to developing transformative therapies for patients w…
Experience: 3+ years
Salary: $110,000 to $125,000
Type: Full-time
Benefits: Comprehensive compensation package, including competitive salary, bonus, equity, generous paid vacation time, excellent…

Meta

Developer Support Engineer Burlingame
Skills & Focus: developer support, technical solutions, complex issue resolution, knowledge base, cross-functional coordination, app developers, problem-solving skills, customer relations management, support journeys, 2D and mobile apps
About the Company: Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Ap…
Experience: 5+ years in technical support
Salary: $141,000/year to $197,000/year + bonus + equity + benefits
Type: Full Time
Benefits: In addition to base compensation, Meta offers benefits.
Developer Support Program Manager Burlingame
Skills & Focus: developer support, customer support, customer experience, process management, cross-functional, technical support, problem-solving, data-centric, VR, MR
About the Company: Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Ap…
Experience: 5+ years
Salary: $129,000/year to $185,000/year + bonus + equity + benefits
Type: Full Time
Benefits: Meta offers benefits including bonus, equity and additional compensation.
Business Solutions Engineer Burlingame
Skills & Focus: customer service, technical support, API development, cloud infrastructure, software deployment, bug resolution, technical documentation, web stack, rest API, cross functional relationships
About the Company: Meta builds technologies that help people connect, find communities, and grow businesses. Founded in 2004, it has evolved beyond traditional digital connection…
Experience: 5+ years of experience as a Support Engineer, Service Engineer or similar role, or equivalent work experience.
Salary: $109,000/year to $165,000/year + bonus + equity + benefits
Type: Full Time
Benefits: Meta offers extensive benefits including bonuses, equity, and additional compensations based on skills and experience.

Snowflake

Senior Cloud Support Engineer - Data Platform Dublin
Skills & Focus: Technical Support, Cloud Service Providers, SQL, Python, Java, Database Technologies, AWS, Data Analytics, Incident Management, Customer Support
About the Company: Snowflake Support is committed to providing high-quality resolutions to help deliver data-driven business insights and results. We are a team of subject matter…
Experience: 5+ years experience in a Technical Support environment or a similar technical function in a customer-facing role
Salary: $115K – $148K
Type: Full time
Support Account Manager Dublin
Skills & Focus: customer relationships, technical support, data analysis, data warehousing, AWS, Azure, GCP, Python, SQL, Scala
About the Company: Snowflake’s Account 360 team is expanding! We are looking for a Support Account Manager to join our team. You will be responsible for building trust and establ…
Experience: 5+ years of experience (3+ with a Master’s Degree) in technical support/account management, data analysis, data science, or equivalent environment
Salary: $112K – $165.6K
Type: Full time
Senior Cloud Support Engineer - Security Dublin
Skills & Focus: Technical Support, Cloud Providers, Database Technologies, Data Warehouse, Networking, IAM, RBAC, Data Integration, SQL, Security
About the Company: Snowflake Support is committed to providing high-quality resolutions to help deliver data-driven business insights and results. We are a team of subject matter…
Experience: 5+ years in a Technical Support environment or a similar technical function in a customer-facing role
Salary: $115K – $148K
Type: Full time

Replit

Support Engineering Manager Foster City
Skills & Focus: technical support, troubleshooting, automation, Zendesk, collaboration, coding, documentation, self-service, upskilling, process improvements
About the Company: Replit is the fastest way to turn ideas into software. With our powerful AI-powered Agent and Assistant, anyone can create and launch apps from natural languag…
Type: Full-time
Benefits: Flexible Work Hours, Competitive Salary & Equity, Home Office Set-Up Stipend, Health, Dental, Vision and Life Insurance…

Neuralink

IT Systems Engineer Fremont
Skills & Focus: IT Systems Engineer, Linux, Networking protocols, Automation, Cloud infrastructure, Security policies, Technical support, Data protection, Documentation, SaaS applications
About the Company: We are creating devices that enable a bi-directional interface with the brain. These devices allow us to restore movement to the paralyzed, restore sight to th…
Experience: Systems administration experience on Linux, macOS, and/or Windows
Salary: $28/Hr USD
Type: Full-time
Benefits: An opportunity to change the world and work with some of the smartest and most talented experts from different fields; …
IT Systems Engineer Fremont
Skills & Focus: Linux, Networking protocols, Cloud infrastructure, Security policies, Automation, Data storage solutions, Technical support, Documentation, SaaS applications, Collaboration
About the Company: We are creating devices that enable a bi-directional interface with the brain. These devices allow us to restore movement to the paralyzed, restore sight to th…
Experience: Systems administration expertise on Linux, macOS, and/or Windows; Strong understanding of networking protocols; Ability to solve immediate problems while designing and prioritizing systemic solutions.
Salary: $69,000 - $190,000 USD
Type: Full-time
Benefits: Excellent medical, dental, and vision insurance, paid holidays, commuter benefits, meals provided, equity + 401(k) plan…

Ultima Genomics

Software Integration Engineer II Fremont
Skills & Focus: software integration, data analysis, Linux, shell scripting, programming, software QA, cloud computing, automation, technical support, bioinformatics
About the Company: Ultima Genomics is a rapidly growing company that is developing ground-breaking genomics technologies. Our mission is to continuously drive the scale of genomi…
Experience: 2+ years of experience in data or software engineering, operations, and/or support
Salary: $110,000 - $125,000
Type: Full-time
Benefits: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings acc…

Meta Platforms, Inc.

Business Support Engineer, Messaging and Product Growth Menlo Park
Skills & Focus: SMS solutions, VPN connections, Header Enrichment, technical support, mobile operator, SMSC, SSL VPN, software debugging, network protocols, technical documentation
About the Company: Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Ap…
Experience: 60 months
Salary: $180,574/year to $190,740/year + bonus + equity + benefits
Type: Full Time
Benefits: In addition to base compensation, Meta offers benefits.

Snowflake

Support Account Manager Menlo Park
Skills & Focus: customer relationships, technical support, data analysis, data warehousing, AWS, Azure, GCP, Python, SQL, Scala
About the Company: Snowflake’s Account 360 team is expanding! We are looking for a Support Account Manager to join our team. You will be responsible for building trust and establ…
Experience: 5+ years of experience (3+ with a Master’s Degree) in technical support/account management, data analysis, data science, or equivalent environment
Salary: $112K – $165.6K
Type: Full time

Cisco

Technical Marketing Engineer Milpitas
Skills & Focus: Technical Marketing, Data Center Networking, Nexus 9000, Cloud Technologies, AI-driven Automation, Presentation Skills, Networking, Customer Engagement, Product Management, Python Scripting
About the Company: Cisco is a leading technology company known for its networking solutions and services, focusing on innovation and collaboration. They are dedicated to enhancin…
Experience: 8+ years in customer facing roles and technical marketing or advanced services.
Salary: 165700 USD - 232900 USD
Type: Experienced
Benefits: Medical, dental, and vision insurance; 401(k) with Cisco match; paid holidays and leave; volunteering hours; flexible l…

Trace3

Integration Technician Milpitas
Skills & Focus: Integration, Technical sales order, Configuration, Troubleshooting, Pre-sales support, Post-sales support, Hardware integration, Software configuration, Customer requirements, Rack build-outs
About the Company: Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering …
Experience: A minimum of three years of related experience and/or training.
Salary: $21 - $28.35 USD
Type: Onsite Position
Benefits: Comprehensive medical, dental and vision plans for you and your dependents; 401(k) Retirement Plan with Employer Match;…

Startree

Technical Support Engineer Mountain View
Skills & Focus: Technical Support, Customer satisfaction, Apache Pinot, OLAP systems, Big data technologies, Kubernetes, SQL, Streaming technologies, Troubleshooting, Cloud infrastructure
About the Company: StarTree is a cloud-based software company that enables business customers to derive advanced insights from real-time and historical data. StarTree was founded…
Experience: 4-6 years
Salary: $130,000 - $180,000
Type: Full-time
Benefits: Competitive equity grants, comprehensive benefits offering

Commure + Athelas

Forward Deployed Engineer Mountain View
Skills & Focus: healthcare, technical support, solutions, deployment, integration, client-focused, problem-solving, documentation, programming, collaboration
About the Company: Commure builds solutions that simplify providers' lives and keep them connected to their patients so they can focus on providing care. Their innovative suite o…
Experience: Experience with programming languages such as Python, Javascript, React, and SQL.
Salary: $120K – $180K
Type: Full-time
Benefits: Flexible PTO, medical, dental, vision, maternity and paternity leave

Intuit

Sr. Technical Support Engineer Mountain View
Skills & Focus: Technical Support, API, Customer Support, Incident Management, Collaboration, Problem-solving, Communication, Project Management, Team Leadership, Financial Services
About the Company: Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers wor…
Experience: 5+ years
Salary: $141,000 - $190,500
Type: Full-time
Benefits: Eligible for a cash bonus, equity rewards, and benefits.

Earnin

Support Engineer Mountain View
Skills & Focus: technical support, payroll applications, customer issues, cross-functional teams, process improvements, communication, problem-solving, support tickets, customer relationships, product defects
About the Company: As one of the first pioneers of earned wage access, our passion at EarnIn is building products that deliver real-time financial flexibility for those with the …
Experience: 3+ years of B2B customer support within Payroll or Human Capital Management (HCM) applications.
Salary: $123,300-150,700 + equity + benefits
Type: Full-time

Intuit

Sr. Technical Support Engineer Mountain View
Skills & Focus: Technical Support, Engineering, Software, Customer Success, Data, Financial Technology, Innovation, Generative AI, Hybrid Work, Collaboration
About the Company: Intuit offers products and services focused on personal finance, accounting, and business management.
Salary: $141,000 - $190,500
Benefits: We support our employees by offering benefits you need to stay healthy, achieve financial security, and enjoy peace of …

Startree

Technical Support Engineer Mountain View
Skills & Focus: Technical Support, Apache Pinot, Customer Support, OLAP Systems, Big Data Technologies, Kubernetes, SQL, Troubleshooting, Data Technologies, Cloud Infrastructure
About the Company: StarTree is a cloud-based software company that enables business customers to derive advanced insights from real-time and historical data. StarTree was founded…
Experience: 4-6 years in Pre/Post-Sales or Customer-facing roles
Salary: $130,000 - $165,000
Type: Full-time
Benefits: Competitive and compelling equity grants, comprehensive benefits offering

Intuit

Sr. Technical Support Engineer Mountain View
Skills & Focus: Technical Support, Engineering, Software, Customer Success, Data, Hybrid Work, SQL, Collaboration, Innovation, Financial Technology
Salary: $141,000 - $190,500
Benefits: We support our employees by offering benefits you need to stay healthy, achieve financial security, and enjoy peace of …
Sr. Technical Support Engineer Mountain View
Skills & Focus: Technical Support, Software Engineering, Data, Customer Success, Development, Hybrid Work, SQL, Generative AI, Financial Technology, Collaboration
Salary: $141,000 - $190,500
Benefits: We support our employees by offering benefits you need to stay healthy, achieve financial security, and enjoy peace of …

Windsurf

AI Support Engineer Mountain View
Skills & Focus: artificial intelligence, machine learning, customer support, software bugs, distributed computing, containerization, orchestration, Python, Java, Go
About the Company: Windsurf (formerly Codeium) gives AI-powered tools to development teams at thousands of enterprises, from startups to Fortune 500 companies.
Experience: 2+ years working in a technical role
Type: Full time

Snap Inc

Senior Solutions Engineer Palo Alto
Skills & Focus: solutions engineer, advanced solutions, technical advisor, API integrations, systems design, programmatic advertising, cloud platforms, SaaS, collaboration, debugging
About the Company: Snap Inc is a technology company that believes the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to…
Experience: 6+ years of experience
Salary: $178,000-$313,000 annually
Type: Full-time
Benefits: paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation pac…

Aisera

Technical Support Engineer Palo Alto
Skills & Focus: Technical Support, Customer Service, Troubleshooting, SaaS, REST APIs, Python, JavaScript, Cloud computing, Generative AI, Ticketing systems
About the Company: Aisera is a leading provider of AI Copilot solutions, utilizing AiseraGPT and Generative AI to facilitate business transformation and drive revenue growth thro…
Experience: 8+ years in a technical support role, preferably in a SaaS environment
Salary: $120,000 - $150,000 USD
Type: Full-time

Rubrik

Technical Writer Palo Alto
Skills & Focus: technical writing, documentation, cloud products, Oxygen XML Author, DITA, Git, collaboration, software documentation, customer experience, technical content
About the Company: Rubrik (NYSE: RBRK) is on a mission to secure the world’s data. With Zero Trust Data Security™, we help organizations achieve business resilience against cyber…
Experience: At least 5 years of experience writing technical content.
Salary: $138,600 — $207,900 USD
Type: Full-time
Benefits: Eligible for bonus potential, equity and benefits.

Uptime.Com

General Application Palo Alto
Skills & Focus: website monitoring, software engineering, customer success, digital marketing, business operations, Python, Django, React, AWS, DevOps
About the Company: At Uptime.com, we are on the cutting edge of website monitoring solutions. Our dedicated team is committed to providing critical uptime, performance insights, …
Experience: Self-motivated and proactive individuals; excellent communication skills; growth mindset; creative problem solvers; experience in software development (Python, Django, React, AWS is desirable).
Type: Flexible
Benefits: Fully remote and flexible working environment; inclusive team culture; professional development opportunities; competit…

Mashgin

Deployment and Installation Specialist Palo Alto
Skills & Focus: point-of-sale, computer vision, AI, checkout lines, customer support, technical ability, communication skills, problem solving, project completion, remote work
About the Company: At Mashgin, we have developed a successful and innovative point-of-sale experience that uses computer vision and AI to make checkout nearly instantaneous. Our …
Experience: Intermediate-level
Type: Full-time

Glean

Sales Engineer Palo Alto
Skills & Focus: sales engineering, solution consulting, public sector, technical deal cycles, customer relationships, cloud environments, Python, Java, API integrations, technical discovery
About the Company: Glean was founded by a seasoned team of former Google search and Facebook engineers who saw a need in the enterprise space for their technical depth and passio…
Experience: 3-5+ years of sales engineering or solution consulting experience in a SaaS organization focused on the public sector
Salary: $110,000 - $235,000
Type: Full-time
Benefits: Competitive compensation, Healthcare, Flexible work environment and time-off policy, 401k, Transparent culture, Learnin…

Aisera

Customer Engineer Palo Alto
Skills & Focus: AI Copilot, Customer Success, Technical Point of Contact, Scripting, REST APIs, Zendesk, Jira, ServiceNow, AI technologies, Workflows
About the Company: Aisera is a leading provider of AI Copilot solutions, utilizing AiseraGPT and Generative AI to facilitate business transformation and drive revenue growth thro…
Experience: 5 years of Customer engineering, and/or software development experience.
Salary: $120,000 — $160,000 USD

Glean

Designated Technical Support Engineer Palo Alto
Skills & Focus: technical support, customer experience, troubleshooting, knowledge management, SaaS, cloud technologies, problem solving, customer solutions, API, data-driven
About the Company: Glean is building a system of intelligence for every company, integrating AI with knowledge to make information accessible and actionable. Founded by former en…
Experience: Experience in Customer Solutions Engineering, Support Engineering, or Professional Services; Hands-on experience in Search technologies, SaaS-based system integrations.
Salary: $120,000 - $190,000 annually
Type: Full-time
Benefits: Competitive compensation, Medical, Vision and Dental coverage, Flexible work environment, 401k, Company events, Home of…
Technical Support Engineer Palo Alto
Skills & Focus: customer support, technical troubleshooting, SaaS, cloud technologies, communication skills, project planning, data-driven, problem-solving, Customer Success Management, experience with search technologies
About the Company: Glean is on a mission to make knowledge work faster and more humane. They believe that AI will fundamentally transform how people work, building a system of in…
Experience: At least 3 years of industry experience or a Master's with at least 1 year of industry experience.
Salary: $75,000 - $150,000 annually
Type: Full-time
Benefits: Competitive compensation, Medical, Vision and Dental coverage, Flexible work environment and time-off policy, 401k, Com…

Veeva Systems

Release Engineer Pleasanton
Skills & Focus: Release Engineer, SaaS, Release Management, software releases, SaaS environments, CRM product, Unix/Linux, iOS, Windows, collaborative team
About the Company: Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster.
Type: Full-time
Release Management Coordinator Pleasanton
Skills & Focus: Release Management, Deployment, Troubleshooting, Automation, Version Control, Release Verification, Life Sciences, SaaS, Cloud Computing, Collaboration
About the Company: Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster.
Type: Full-time
Benefits: Work Anywhere, flexibility to work from home or in the office

Nautilus Biotechnology

Senior Product Support Engineer San Carlos
Skills & Focus: Product Support, Engineer, Compensation, Benefits, Medical Insurance, Vision Insurance, Dental Insurance, 401k, Paid Time Off, Parental Leave
Salary: $86K – $127K
Type: Full-time
Benefits: Benefits include medical, vision, and dental insurance, group and supplemental life insurance, 401k retirement plan, re…

Servicenow

Technical Support Engineer San Francisco
Skills & Focus: technical support, AI integration, customer service, problem solving, troubleshooting, communication, Java, JavaScript, cloud-based, collaboration
About the Company: ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Their intell…
Experience: 0-2+ years customer facing technical support experience

Watershed

IT Engineer San Francisco
Skills & Focus: IT solutions, identity and access management, Okta, automation, employee onboarding, security controls, asset management, problem-solving, SaaS applications, user experiences
About the Company: Watershed is the enterprise sustainability platform. Companies like Airbnb, Carlyle Group, FedEx, Visa, and Dr. Martens use Watershed to manage climate and ESG…
Experience: 3+ years in IT at high-growth technology companies
Salary: $110,000 - $135,000 USD
Benefits: equity, health/dental/vision insurance, 401(k), unlimited paid time off, paid parental leave, fertility and mental heal…

Culture Amp

Product Support Specialist San Francisco
Skills & Focus: customer support, technical knowledge, SaaS product, problem-solving, help desk systems, investigative questioning, technical issues, email SSO, curiosity, customer advocacy
About the Company: Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better worl…
Experience: 5+ years of experience in high-velocity technical support for a SaaS product
Salary: $72,000 - $82,000 USD
Type: Full-time
Benefits: Employee Share Options Program, coaching and budget for personal/professional growth, access to mental wellbeing suppor…

Openai

Senior Support Engineer San Francisco
Skills & Focus: technical support, API, troubleshooting, customer relations, engineering, problem solving, application development, technical guidance, collaboration, customer success
About the Company: OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the bounda…
Experience: 5+ years of experience in technical support engineering or software engineering roles, with application development experience, ideally in tech startups or fast-paced environments.
Salary: $220K – $280K
Type: Full time
Benefits: Medical, dental, and vision insurance for you and your family; mental health and wellness support; 401(k) plan with 50%…

Succinct

Developer Relations (DevRel) Engineer San Francisco
Skills & Focus: Developer Relations, zkVM, Rust, Blockchain, Technical Support, Content Creation, Community Building, Implementation Advice, Developer Engagement, Hackathons
About the Company: Succinct is focused on developing a market-leading zkVM, SP1, designed to enhance blockchain applications and developer engagement.
Experience: Experience in Rust and blockchain application development
Type: Full-time

Sigma Computing

Support Engineering Manager San Francisco
Skills & Focus: Support Engineers, customer experience, CSAT, SLA, data platforms, SQL, data modeling, SaaS, cloud data warehouses, AI tools
About the Company: Sigma is the only cloud analytics and business intelligence tool empowering business teams to break free from the confines of the dashboard, explore data for t…
Experience: 5+ years of industry experience supporting data platforms in an enterprise environment and 2+ years in a people management role
Salary: $130k - $160k annually
Type: Full-time
Benefits: Equity, Generous health benefits, Flexible time off policy, Paid bonding time for all new parents, Traditional and Roth…

Salesforce Inc.

Technical Consultant San Francisco
Skills & Focus: Customer Success, Salesforce, web tools, application code, unit tests, security tests, integration, documentation, software engineering, Apex
Experience: 2 years
Salary: $130,250 - $153,400
Type: Full time
Benefits: Eligible for incentive compensation, equity, and benefits as per company policy.

Inngest

Distributed Systems Engineer San Francisco
Skills & Focus: Distributed Systems, Engineering, JavaScript, Remote, Level 4, Level 5, Level 6, Compensation, Market Rate, Experience
Salary: $170K – $190K (Level 4), $185K – $210K (Level 5), $195K – $245K (Level 6)
Type: Full time

Box

Solutions Engineer San Francisco
Skills & Focus: Solutions Engineer, Content Management, Sales, Technical Support, SaaS, Customer Engagement, Presentations, Revenue Opportunities, Technical Discussions, API
About the Company: Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, …
Experience: 3+ years of relevant sales, technical, or customer facing experience
Salary: $114,500 — $143,000 USD
Type: Full-time
Benefits: Healthcare benefits and additional Box Benefits + Perks

Google

Customer Engineer, Infrastructure Modernization, Google Cloud San Francisco
Skills & Focus: cloud computing, infrastructure modernization, customer support, technical solutions, cloud solutions, security concepts, networking concepts, integration strategies, enterprise architecture, proof-of-concept
About the Company: Google is a global technology company known for its search engine, online advertising, and various cloud computing services.
Experience: 6 years of experience with cloud native architecture in a customer-facing or support role
Salary: $125,000-$183,000
Type: Full-time
Benefits: Equity + benefits

Servicenow

Technical Support Engineer San Francisco
Skills & Focus: technical support, customer support, AI integration, troubleshooting, problem solving, web support, chat support, email support, Java, JavaScript
About the Company: ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelli…
Experience: 0-2+ years customer facing technical support experience

Google

Customer Engineer III, Media Specialist, InfraMod San Francisco
Skills & Focus: cloud native architecture, customer-facing, cloud infrastructure engineering, virtualization, media/streaming, migration, networking concepts, security concepts, technical relationship, enterprise architectures
About the Company: Google is a global technology company that specializes in Internet-related services and products, which include online advertising technologies, search engines…
Experience: 10 years
Salary: $147,000-$218,000
Type: Full-time
Benefits: Bonus + equity + benefits.

Airwallex

Engineering Manager, Technical Support San Francisco
Skills & Focus: Technical Support, Engineering Manager, Customer Service, Troubleshooting, System Reliability, Team Management, APAC, EMEA, REST, SQL
About the Company: Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and softwa…
Experience: 5+ years experience in customer-facing technical support
Salary: $181K – $260K
Type: Full-time
Benefits: Medical, dental, and vision insurance, 401(k) plan, short-term and long-term disability, basic life insurance, well-bei…

Datadog

Technical Escalations Engineer 2 (Agent Core) San Francisco
Skills & Focus: technical support, customer escalations, technical documentation, team training, Linux, Python, Go, Zendesk, Jira, Confluence
About the Company: Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability, on a mission to break down silos and solve complex…
Experience: 2+ years of related experience
Salary: $85,000 — $113,000
Type: Full-time
Benefits: Generous and competitive global benefits, new hire stock equity, continuous career development, employee stock purchase…

Google

Customer and Partner Solutions Engineer, third-party Google Identity San Francisco
Skills & Focus: technical solutions, authentication, authorization, Google products, client-side web technologies, coding, programming languages, technical troubleshooting, partners, operational efficiency
About the Company: Google is proud to be an equal opportunity and affirmative action employer, committed to building a workforce that is representative of the users we serve, cre…
Experience: Minimum qualifications: Bachelor's degree in Computer Science or related technical field; equivalent practical experience in technical support or product operations management.
Salary: $97,500-$140,000
Type: Full-time
Benefits: Bonus + equity + benefits.

Instabase

Customer Engineer San Francisco
Skills & Focus: customer support, technical issues, Python, Kubernetes, cloud environments, SaaS, troubleshooting, enterprise platforms, incident management, customer relationship skills
About the Company: At Instabase, we're passionate about democratizing access to cutting-edge AI innovation to enable any organization to solve previously unsolvable unstructured …
Experience: 4+ years of experience in a support role within a SaaS company.
Salary: $114,946 to $127,718 + bonus, equity, and benefits
Type: Hybrid
Benefits: Flexible PTO, Instabreak Fridays, Comprehensive Coverage, 401(k) with Matching, Parental Leave & Fertility Benefits, Th…

Notion

Automation Engineer San Francisco
Skills & Focus: Automation Engineer, iPaaS platforms, Python scripting, API integrations, data integrity, business processes, integration issues, technical documentation, Collaboration, problem-solving abilities
About the Company: We're on a mission to make it possible for every person, team, and company to be able to tailor their software to solve any problem and take on any challenge. …
Experience: 4+ years of experience in Automation Engineering, Integration Engineering, or Business Systems Engineering
Salary: $170,000 - $205,000
Type: Full-time
Benefits: Highly competitive cash compensation, equity, and benefits

Loft

Customer Operations Engineer (COE) San Francisco
Skills & Focus: customer experience, mission deployments, software development, testing, space operations, solutions engineering, issue resolution, collaboration, automation, user needs
About the Company: Loft is focused on exceptional customer experiences throughout its mission deployments, emphasizing technical knowledge and collaboration with Product teams in…
Experience: Software development, testing, and solutions engineering experience preferred
Type: Full-time

Eight Sleep

Internal Tooling Engineer San Francisco
Skills & Focus: Internal Tooling Engineer, technical support, customer experience, product development, collaboration, customer satisfaction, troubleshooting, scripting languages, React, on-call rotation
About the Company: Eight Sleep is the world’s first sleep fitness company, dedicated to fueling human potential through optimal sleep with innovative technology and proven scienc…
Experience: 1-3 years
Type: Full-time
Benefits: Full access to health, vision, and dental insurance, supplemental life insurance, flexible PTO, commuter benefits, paid…

Sada

Senior Customer Engineer (Google Maps Platform) San Francisco
Skills & Focus: Google Maps Platform, API, customer service, technical guidance, problem-solving, cloud migration, web development, programming, customer relationships, technical troubleshooting
About the Company: SADA, an Insight Company, is a leading Google Maps partner that champions a diverse workplace and provides a wide array of technology services, notably within …
Experience: Strong programming skills in languages such as JavaScript, Python, or Java. Experience with web development and APIs. Demonstrated ability to troubleshoot and solve technical problems.
Salary: $162,000-$170,000 + sales incentives and benefits
Type: Full-time
Benefits: Unlimited PTO, paid parental leave, competitive and attractive compensation, performance-based bonuses, paid holidays, …

Snap Inc

Senior Solutions Engineer San Francisco
Skills & Focus: solutions engineer, advanced solutions, technical advisor, API integrations, systems design, programmatic advertising, cloud platforms, SaaS, collaboration, debugging
About the Company: Snap Inc is a technology company that believes the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to…
Experience: 6+ years of experience
Salary: $178,000-$313,000 annually
Type: Full-time
Benefits: paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation pac…

Servicenow

Senior Technical Support Engineer San Francisco
Skills & Focus: customer support, technical support, AI, troubleshooting, Java, JavaScript, communication, problem-solving, collaborative, process improvement
About the Company: It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today …
Experience: 4+ years customer facing technical support experience

Cisco

Technical Customer Deployment Lead San Francisco
Skills & Focus: Technical Customer Deployment, Onboarding, Implementation, Technical Advisor, Network Components, Cloud-based Applications, AWS, Python Scripting, Automation, Monitoring Tools
About the Company: Cisco Spaces is a ground-breaking cloud platform that revolutionizes the way businesses interact with physical spaces. By seamlessly connecting people and thin…
Experience: 10+ years experience
Salary: 157400 USD - 222200 USD
Type: Professional
Benefits: U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contrib…

Airbyte

Self Managed Support Engineer San Francisco
Skills & Focus: Data Engineering, Support Engineer, Kubernetes, Docker, Python, APIs, SQL, NoSQL, Technical Support, Automation
About the Company: Airbyte is the open-source standard for Data Movement. We enable data teams to move data from applications, APIs, unstructured sources, and databases to data w…
Experience: 3+ years in roles such as Data Engineering, Data Analysts, DevOps, or QA Engineers; or 5+ years as a Layer 2 Technical Support Engineer.
Salary: $100,000 - $120,000 base salary
Type: Full-time
Benefits: Unlimited paid time off, paid parental leave, competitive benefits package including medical, dental, and vision insura…

Sentry

Sales Engineer San Francisco
Skills & Focus: Sales Engineer, technical demonstrations, performance monitoring, JavaScript, Python, SaaS, customer success, implementation best practices, open-source, developer tools
About the Company: Bad software is everywhere, and we’re tired of it. Sentry is on a mission to help developers write better software faster to get back to enjoying technology.
Experience: 3+ years
Salary: $130,000 to $165,000
Type: Full-time
Benefits: Eligible for incentive compensation, equity grants, paid time off, and group health insurance coverage.

Google

Customer Engineer, Infrastructure Modernization, SAISV, Google Cloud San Francisco
Skills & Focus: cloud computing, infrastructure engineering, customer-facing, technical solutions, cloud architecture, networking concepts, security concepts, application modernization, enterprise architecture, cloud platforms
About the Company: Google is a global technology company focused on offering cloud computing solutions, aiming to enhance productivity and collaboration for businesses and instit…
Experience: 10 years of experience with cloud native architecture in a customer-facing or support role.
Salary: $147,000-$218,000
Type: Full-time
Benefits: Salary + bonus + equity + comprehensive benefits package.

Strava

Senior Software Engineer, User Lifecycle San Francisco
Skills & Focus: User Lifecycle, backend services, distributed systems, relational databases, NoSQL databases, open-source, mentoring, collaborative team, technical growth, third-party SaaS integrations
About the Company: Strava is the app for active people. With over 150 million athletes in more than 190 countries, it’s more than tracking workouts—it’s where connection, motivat…
Experience: 7+ years of professional software development experience
Salary: $210,000 - $230,000
Type: Full-time
Benefits: Market-based compensation approach; additional information on benefits can be found in the provided link.

Encord

Machine Learning Solutions Engineer San Francisco
Skills & Focus: Python SDKs, APIs, SQL, cloud integrations, customer onboarding, technical sessions, product demos, B2B startup, customer problems, production grade features
About the Company: Encord is building the AI infrastructure of the future, focusing on the quality of model training data essential for AI applications. The company, made up of e…
Experience: 1+ years of experience, previous experience as a Solutions Engineer is a plus
Salary: Competitive salary, commission, and equity
Type: Full-time
Benefits: 25 days annual leave + public holidays, strong in-person culture, opportunities for growth

Q-Ctrl

Talent Community Registration San Francisco
Skills & Focus: quantum technology, performance management, IBM Quantum Services, quantum sensors, engineering, product development, research, technical collaboration, business development, software
About the Company: Q-CTRL is a global leader in quantum technology, focused on using control to improve hardware performance and accelerate pathways to useful quantum computers. …
Type: Talent Community

Intercom

Senior Solutions Architect San Francisco
Skills & Focus: AI-powered customer service, technical advisor, API integrations, automation workflows, security reviews, customer success, SaaS, REST APIs, problem-solver, customer support technologies
About the Company: Intercom is on a mission to help our customers provide incredible customer experiences online. We enable businesses to provide instant and exceptional service …
Experience: 6+ years
Salary: $169,275 - $196,725
Type: Full-time
Benefits: Competitive salary and meaningful equity, Comprehensive medical, dental, and vision coverage, Regular compensation revi…

Strava

Technical Support Representative San Francisco
Skills & Focus: technical support, customer support, troubleshooting, GPS data, problem-solving, Zendesk, JIRA, knowledge management, athlete engagement, cross-functional collaboration
About the Company: Strava is the app for active people. With over 150 million athletes in more than 190 countries, it’s more than tracking workouts—it’s where connection, motivat…
Experience: 3+ years of experience in a technical support role.
Salary: $28.50 - $33.00 hourly
Type: Full-time
Benefits: For detailed information on benefits, please refer to the benefits document linked in the job posting.

Airbyte

Technical Support Manager San Francisco
Skills & Focus: technical support, team management, customer satisfaction, SLA, escalation protocols, cloud platforms, Zendesk, Jira, interpersonal skills, data integration
About the Company: Airbyte is the open-source standard for Data Movement. We enable data teams to move data from applications, APIs, unstructured sources, and databases to data w…
Experience: 3–5 years of people management experience in technical support or a similar customer-facing engineering role.
Salary: $130,000 - $155,000
Type: Full-time
Benefits: Unlimited paid time off, Parental leave, Sponsored travel, Open book policy, Continuous learning/training, Competitive …

Datadog

Technical Support Engineer - Skillbridge Veteran Program (Contract) San Francisco
Skills & Focus: technical support, client interactions, product demo, onboarding, service member, program, team, communication, customer success, Linux
About the Company: Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve …
Experience: Active duty service member approved via the Skillbridge Program
Type: Contract
Benefits: Best-in-breed onboarding, intra-departmental mentor and buddy program, continuous professional development, product tra…