68 Customer Support And Experience jobs in San Francisco.

Palo Alto

• Skills: AI Copilot, Generative AI, Customer Success, Enterprise SaaS, Technical Support, Customer KPIs, Analytical Skills, IT Automation, Communication Skills, Problem-solving
• Experience: 7-10 years of experience in Enterprise SaaS in one or more areas of Customer Success, Support, Solution Consulting.
• Type: Full-time
• Salary: $130,000 - $150,000 USD

San Francisco

• Skills: customer experience, customer support, B2B SaaS, product documentation, problem-solving, stakeholder communication, Zendesk, Salesforce, team collaboration, fast-paced environment
• Experience: 4-6 years in a customer-facing/customer-management role
• Type: Full-time
• Salary: $62,000- $120,000

South San Francisco

• Skills: client satisfaction, program coordination, cell and gene therapy, manufacturing, alliance management, communication, creative problem solving, fast-paced environment, mission-driven, multidisciplinary role
• Experience: Experienced in client relations and alliance management

Redwood City

• Skills: healthtech, pharmacy, client engagement, sales opportunities, revenue-focused growth, customer satisfaction, post-sales role, communication, problem-solving, team player
• Experience: Proactive communicator, problem-solver, and team player
• Type: Full-time

Novato

• Skills: Customer Service, CSR, strong brand image, multitask, fast-paced environment, career advancement, management roles, franchise ownership, team members, order taking
• Type: Full-time

Fremont

• Skills: Child support, legal documents, paternity, court orders, confidentiality, customer service, interagency collaboration, fast-paced environment, problem solving, financial information
• Experience: Two years of work experience in a health and/or human services field or 24 semester hours of post high school education OR any combination of education and experience that equates to two years
• Type: Full-time
• Salary: $18.626 per hour

Palo Alto

• Skills: customer service, sales, fast-paced, team player, product knowledge, retail, communication skills, flexibility, customer-first mindset, accountability
• Experience: Experience in retail, sales or the service industry
• Salary: $19.00 - $21.00

Oakland

• Skills: Escrow process, Customer support, Administrative duties, Title commitments, Customer experience, Detail-oriented, Problem solver, MS Office, Team collaboration, Communication
• Experience: Escrow-related experience preferred
• Type: Full Time
• Salary: $21.62 - $28.83 Hourly

Union City

• Skills: customer inquiries, phone, email, chat, orders, refunds, exchanges, issues, customer satisfaction, training

San Francisco

• Skills: Team Player, Personable, Responsible, Communicator, Ambitious, Enthusiastic, Exceptional customer service, Training, Passionate, Enthusiastic attitude
• Experience: No Travel
• Type: Full-time
• Salary: $20.00–21.00

Sunnyvale

• Skills: behavioral interview, STAR method, soft skills, collaborative, conflict resolution, leadership style, pressure management, problem-solving, communication skills, teamwork

San Francisco

• Skills: payroll, support requests, compliance, customer service, collaboration, ticketing systems, problem-solving, communication, teamwork, empowerment
• Experience: 4+ years in client or partner-facing role, 2+ years of experience in payroll
• Type: Full-time
• Salary: $75,000 - $82,500

Milpitas

• Skills: Sales, Operational Processes, Customer Focus, Creativity, Interpersonal Savvy, Learning on The Fly, Perseverance, Dealing with Ambiguity, Strategic Agility, Building Effective Teams
• Experience: 1-3 years of previous retail experience (cashier/stock experience, sales, etc.) preferably in a luxury retail service environment.

Hayward

• Skills: customer service, communication, scheduling, issue resolution, fact-finding, healthcare, safety products, waste services, service excellence, team

Oakland

• Skills: customer service, inventory, telephone orders, team members, training, communication skills, motor coordination, food preparation, advancement, diversity
• Experience: None specified
• Type: Part-time / Full-time

Palo Alto

• Skills: Escrow process, Customer support, Administrative duties, Communication, Organizational skills, Detail oriented, MS Office, Customer experience, Problem solver, Technologies
• Experience: 2+ years of escrow-related experience preferred
• Type: Full Time
• Salary: $21.62 - $28.83 Hourly

Fremont

• Skills: Customer Care, Technical Support, Troubleshooting, Customer Experience, Issue Resolution, Collaboration, Proactive Retention, Performance-driven, Customer Interaction, Technical Education
• Experience: 2+ years of experience in technical support for PC/Notebook hardware systems or related fields.
• Type: Hybrid Remote
• Salary: $25.00 - $27.00/hour

San Francisco

• Skills: customer support, project management, organizational abilities, data analysis, government communication, systems and processes, high agency, attention to detail, effective communication, bias for action
• Experience: 1-2 years experience at a technology company in a support, biz ops or strategy role, consulting firm, or finance firm
• Type: Full time
• Salary: $75K – $90K

San Francisco

• Skills: Customer Journey Management, Proactive Customer Guidance, Technical Support, Data-Driven Product Insights, Engineering Liaison, Customer success, Onboarding, Technical queries, Problem-solving skills, Analytical skills
• Experience: 2-3 years
• Type: Full time

San Francisco

• Skills: Customer Operations, Triage, De-escalation, Investigation, Customer Support, High Volume Environment, Communication, Fintech, Problem Solving, Equity
• Experience: 1 year
• Type: Full time
• Salary: $80K - $100K

Livermore

• Skills: customer service, appointment booking, complaints, billing inquiries, communication skills, problem-solving, multi-tasking, HVAC, training opportunities, customer relations
• Experience: 1 year in customer service or a customer-facing environment
• Type: Full-time
• Salary: $39,416 - $59,113.60

Mountain View

• Skills: customer service, problem solving, communication, empathy, customer experience, customer issues, critical thinking, collaboration, proactive, tech-savvy
• Experience: 1+ years of experience working in a role that had a direct impact on customer experience and/or customer experience-related operations
• Type: Full-time
• Salary: $65,000 - $75,000 + equity + benefits

San Francisco

• Skills: customer experience, inclusive culture, cloud contact center, engineering, sales, customer success, marketing, operations, HR, finance

San Francisco

• Skills: customer experience, support operations, satisfaction metrics, NPS, CSAT, data analysis, process improvement, customer journey, collaboration, design research
• Experience: 3–5+ years of experience in a customer-facing role, ideally in e-commerce, consumer goods, or design-driven products.
• Type: Full-time
• Salary: $85,000 - $105,000 a year

Menlo Park

• Skills: customer service, communication, laboratory, CRM software, attention to detail, team environment, process improvement, customer interaction, conflict resolution, SOPs
• Experience: 1 year in customer service in a laboratory or closely related field; preferred additional 3 years in any other customer-facing field
• Type: Full-Time
• Salary: $49K-$58K

San Francisco

• Skills: Customer Support, Salesforce, Phone calls, Ticket queue, Retaining customers, Team growth, Voice in department, Enterprise software, Real-time apps, Inclusive work environment
• Experience: 1-2 years Salesforce experience
• Type: Full-time

Berkeley

• Skills: customer service, delivery, cannabis, consultations, documentation, customer complaints, safe, experience, health, wellness
• Experience: 1 year
• Type: Full-Time
• Salary: $21 - $24 an hour

San Francisco

• Skills: Customer Support, Legal, Legal Support, Compliance, Customer Experience, Escalation Process, Training Programs, Process Improvement, Communication, Problem-Solving
• Experience: 3-5 years of experience in legal support, legal operations, or a related field
• Salary: $95,600 - $132,800 USD or CAD 100,400 - 125,500

Palo Alto

• Skills: customer experience, team player, product knowledge, sales, retail, customer-first mindset, flexibility, communication skills, curiosity, ownership
• Experience: Experience in retail, sales or the service industry
• Salary: $20

San Francisco

• Skills: customer service, product knowledge, retail, fashion, problem-solver, inclusive culture, communication, team player, organized, entrepreneurial spirit
• Type: Part-Time
• Salary: $18.85 - $18.85 USD

Sunnyvale

• Skills: behavioral interview, preparation, STAR method, soft skills, teamwork, collaboration, leadership, experience, challenge, medical technology

Oakland

• Skills: customer service, organization, flexibility, problem-solving, Google Workspace, transportation, communication, teamwork, camp, outreach
• Type: Part-time
• Salary: $27.00 – $32.00 per hour

San Francisco

• Skills: guest service, communication skills, customer experience, problem solving, Microsoft Office, teamwork, pressure management, attention to detail, hospitality, service standards
• Experience: Previous customer related experience an asset
• Salary: $33.64 USD Gross per hour

Berkeley

• Skills: Customer interactions, Service-minded, Retail, Product knowledge, Fashion, Technology, Inclusive, Problem-solver, Team player, Communication
• Experience: Customer-facing experience in a service-minded environment
• Type: Full-time
• Salary: $18.85 USD per hour

Union City

• Skills: Customer Service, diagnostic, team leadership, CRM, documenting, problem-solving, fast-paced environment, client relationships, training, performance feedback
• Experience: 2+ years of prior client-facing experience, with 1+ years of team leadership or supervisory experience
• Salary: up to $99,805 per year

San Francisco

• Skills: Customer Experience, Operations, Internship, Program Management, Customer Success, Data Analytics, Reporting, Team Collaboration, Fast-paced, Technology
• Experience: Internship or campus experience in tech, operations, customer support, or program coordination preferred
• Type: Internship
• Salary: $70,000 - $75,000

Fremont

• Skills: customer communication, operations coordination, customer feedback, order management, logistics coordination, ERP systems, process improvement, cross-functional collaboration, order fulfillment, customer satisfaction
• Experience: At least 5 years in operational customer service and/or manufacturing environment
• Type: Full-time
• Salary: $75,000 - $80,000 USD

Sunnyvale

• Skills: Customer Support, Medical Device, SAP, CRM, Order Processing, Customer Relations, Process Improvement, Troubleshooting, Fast-paced Environment, Healthcare
• Experience: 5 to 8 years
• Type: Full-time

San Francisco

• Skills: customer support, escalations, product expert, project management, communication, resilience, technical troubleshooting, growth mindset, collaboration, customer experience
• Experience: 3+ years in customer support/customer service
• Type: Full-time
• Salary: $60,000-80,000

Vallejo

• Skills: Customer Service, CSR, Order Taking, Brand Image, Multitask, Fast-Paced, Management Opportunities, Promotion, Franchise, Team Member

Sunnyvale

• Skills: fertility, patient care, customer service, scheduling, appointments, payments processing, team player, communication, healthcare, compassion
• Type: full_time
• Salary: {'min': 24.0, 'max': 26.0, 'period': 'hourly', 'currency': 'USD'}

Oakland

• Skills: Customer Success, eDiscovery, nonprofit, account management, technology, relationship building, problem-solving, communication skills, cross-functional collaboration, client growth
• Type: full_time
• Salary: {'min': 47.6, 'max': 60.1, 'period': 'hourly', 'currency': 'USD'}

San Francisco

• Skills: Front Desk Coordinator, patient-centric care, fertility, customer service, appointment scheduling, patient compliance, payment processing, team player, communication skills, medical office experience
• Type: full_time
• Salary: {'min': 24.0, 'max': 26.0, 'period': 'hourly', 'currency': 'USD'}

San Francisco

• Skills: customer support, customer operations, hospitality mindset, customer service, escalation management, training programs, support systems, process improvement, agent empowerment, dispute resolution
• Type: full_time
• Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

Antioch

• Skills: customer service, teamwork, communication skills, inventory management, order processing, cash handling, equipment operation, food safety, sales, problem-solving
• Type: part_time
• Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

San Francisco

• Skills: order management, customer-centric, communication, project management, luxury products, interior design, administrative support, sales support, inventory management, operational responsibilities
• Type: full_time
• Salary: {'min': 27.0, 'max': 32.0, 'period': 'hourly', 'currency': 'USD'}

Palo Alto

• Skills: Customer Experience Management, Partner Feedback Analysis, Workflow Automation, Data Analysis, Automation Integration, Reporting, Agile Development, Continuous Learning, Performance Optimization, Customer-centric
• Type: internship
• Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

San Francisco

• Skills: Client Experience, Communication Skills, Conflict Resolution, CRM, Salesforce, Call Center, Customer Service, Bilingual, Restaurant Management, Database Management
• Type: full_time
• Salary: {'min': 20.0, 'max': 24.0, 'period': 'hourly', 'currency': 'USD'}

Mountain View

• Skills: customer experience, financial flexibility, problem solving, communication skills, critical thinking, proactive, collaboration, customer service, insights, empowerment
• Type: full_time
• Salary: {'min': 65000.0, 'max': 75000.0, 'period': 'annual', 'currency': 'USD'}

Walnut Creek

• Skills: customer service, team member, order processing, food preparation, inventory management, communication skills, training, physical requirements, teamwork, advancement opportunities
• Type: part_time
• Salary: {'min': None, 'max': None, 'period': '', 'currency': ''}

San Francisco

• Skills: customer support, technical knowledge, diagnose, troubleshoot, Zendesk, data trust, documentation, analytics, product experience, cross-functional
• Type: full_time
• Salary: {'min': 88000.0, 'max': 132000.0, 'period': 'annual', 'currency': 'USD'}